DRAFT_PWS_EDIF-IE_TO_PM_01242023.pdf

PERFORMANCE WORK STATEMENT (PWS)

United States Army Training and Doctrine Command

(TRADOC)

US Army Center of Excellence (USAICoE) Fort Huachuca, AZ

Education, Doctrine, and Instruction for Intelligence Efforts

(EDIF-IE)

Program Management (PM) TASK ORDER (TO)

Part 1 General Information

1. General:

This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction:

This Task Order (TO) will provide the Program Management (PM) structure, organization, capabilities, and services necessary to meet performance factors and requirements of the contract and to manage the SA IDIQ and its subsequent awarded Task Orders. The Requiring Activities (RAs) supported (see 1.2 of this PWS) by the subsequently awarded TOs under this SA IDIQ require support according to three High Level Function (HLF) areas

– HLF1 Research Support, HLF2 Product Development Support, and HLF3 Instructional Support. The Contractor shall utilize this PM TO to provide the managerial support necessary to provide and manage a workforce capable of furnishing HLF support to the RAs as required in all subsequent TOs.

1.2 Background:

The Army’s premier intelligence training institution is the US Army Intelligence Center of Excellence (USAICOE), located at Fort Huachuca, Arizona. USAICOE’s primary mission is to provide comprehensive education, training and training support for US military, foreign military, and civilian personnel for intelligence-related military occupational specialties, additional skill identifiers, and professional development. To stay at the forefront of education and training and transform USAICOE into a modern learner-centric institution, USAICOE must engage in a continual process that maintains the currency, relevancy, and doctrinally correct evolution of educational and instructional curricula, media, platforms, products, capabilities, and methodologies. The USAICOE organization responsible for the execution and management of this mission is the Directorate of Training and Doctrine (DOT-D). The DOT-D has several RAs with synchronized functions and responsibilities to execute this mission. The RAs that will be supported by the EDIF-IE SA IDIQ contract are; Lessons Learned Branch, Learning Innovations Branch, Doctrine Development Branch, Doctrine Production Branch, and the Staff and Faculty Development Branch.

1.3 Scope: This PM TO will comprehensively and holistically manage the workforce in meeting the High Level Function (HLF) support requirements of the DOT-D Requiring Activities (RAs) as required by all subsequently awarded TOs under the IDIQ. All PM functions and capabilities necessary to assure the effective and efficient management of support required by subsequently awarded TOs under the IDIQ must reside within this PM TO. The subsequently awarded TOs cannot be leveraged to provide the PM support required under this TO.

1.4 Objectives: The objective of this PM TO is provide the PM structure, organization, capabilities, and services necessary to meet performance factors and requirements of the contract and to manage the SA IDIQ and its subsequently awarded TOs. Subsequently awarded TOs will provide support for the three HLF areas as required by DOT-D Requiring Activities in subsequently awarded TOs. See the Base IDIQ PWS, section 1.4 for description and definitions of HLF functions.

The Following Paragraphs and their subparagraphs can be found in the BASE IDIQ.

1.5 through 1.5.3

1.5.4. Operating Hours: The expectation of this Task Order is to provide Program Management support during Contractor Hours.

1.5.4.1. Government Facility Office Hours: N/A

1.5.4.2. Government Facility Operating Hours: N/A

1.5.4.3. Contractor Support Hours: The Contractor shall provide routine support during work hours Monday to Friday, 0600-1800. Contractor personnel shall be available during core work hours 0900 to 1430 or as established by the RA. The facility is closed during local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons.

The Following Paragraphs and their subparagraphs can be found in the BASE IDIQ.

1.5.5 through 1.24

PART 2

DEFINITIONS & ACRONYMS

2. General: This section includes many of the terms and phrases used in this PWS

2.1. Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note:

The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Lead – Designated Government personnel tasked with responsibility to manage day-to-day liaise and coordination with Contractor’s point of contact (POC) (or other Contractor appointed representative) to clarify and deconflict execution of awarded work within a functional area.

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Function (HLF) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLFs are like Level 2 in a Work Breakdown Structure. Each HLF may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLFs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each HLF may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Workday - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2. Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

AAR After Action Review ACOR Alternate Contracting Officer's Representative ADDIE Analysis, Design, Develop, Implement, and Evaluate AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis ALLF Army Lessons Learned Forum ALLP Army Lessons Learned Program ALLSW Army Lessons Learned Synchronization Workshop AOC Area of Concentration AOR Area of Responsibility AQL Acceptable Quality Level AR Army Regulation AT Anti-terrorism AUP Acceptable Use Policy ATCTS Army Training Certification Tracking System AWL Alternate Work Location CAAT Collection and Analysis Team CAC Common Access Card CD Compact Disc CCE Contracting Center of Excellence CDRL Contract Data Requirements List CFE Conventional Forces Europe CFR Code of Federal Regulations CG Commanding General CI Counterintelligence

COC Council of Colonels CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf CRM Comment Resolution Matrix CTE Collective Training Event CTO Collection Training Operations CUI Controlled Unclassified Information DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense DOMEX Document and Media Exploitation DOTD Directorate of Training & Doctrine DOTMLPF-P Doctrine, Organization, Training, Materiel, Leadership and education, Personnel, and Facilities DVD Digital versatile Disc ELO Enabling Learning Objective FAR Federal Acquisition Regulation FH Fort Huachuca FM Field Manual FRG Federal Republic of Germany GFP Government Furnished Property GOSC General Officer Steering Council GP Government Property HLF High Level Function HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office IAW In Accordance With IC Intelligence Community ICoE Intelligence Center of Excellence ID Identification IDT Integrated Development Teams IGCE Independent Government Cost Estimate IMI Interactive Media Instruction IPR In-progress Reviews IT Information Technology JiTT Just in Time Training JLLIS Joint Lessons Learned Information System JTR Joint Travel Regulation KO Contracting Officer KPT Key Personnel Training

LL Lessons Learned L&BP Lessons and Best Practices MIPB Military Intelligence Professional Bulletins MET Mission Essential Task METL Mission Essential Task and Lists MI Military Intelligence NDA Non- Disclosure Agreement NLT No Later Than NISPOM National Industrial Security Program Operating Manual OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OE Operational Environment OFE Operational Force Events OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact POI Program of Instruction PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QPR Quarterly Program Review RA Requiring Activity RCO Regional Contracting Office RFI Request for Information RFL2A Requests for Lessons Learned Assistance RFL2I Requests for Lessons Learned Information SAM System for Award Management SCR Service Contract Report SHARP Sexual Harassment Awareness Response and Prevention SIGE Safety and Health Protection Plan SME Subject Matter Expert SOP Standard Operating Procedure SMPTE Society of Motion Picture and Television Engineer STD Standards TASS Trusted Associate Sponsorship System TC Training Circulars TDC Training Development Capability TE Technical Exhibit TEM Training Event Matrix

TLO Task Learning Objective TRADOC Training and Doctrine Command TTP Trends, Tactics, Techniques, and Procedures T&EO Training and Evaluation Outlines USAICoE United States Army Intelligence Center of Excellence USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure VTC Video-Teleconference Systems

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1. Services: The Government will not provide direct services in support of the Contractor in its execution of duties and tasks defined in this PWS.

3.2. Facilities: The Government will not provide Facilities in support of this PWS.

3.3. Utilities: The Government will not provide Utilities in support of this PWS.

3.4. Equipment: The Government will not provide Equipment in support of this PWS.

3.5. Materials: The Government will not provide Materials in support of this PWS.

3.6. Training: The Government will facilitate the ability of Contractor employee’s ability to complete required training.

3.7. Common Access Cards (CAC): The Government will provide Common Access Cards (CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/ ). (See also section 1.6.3.4 of the IDIQ Base PWS) https://www.dmdc.osd.mil/tass/

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1. General: The Contractor shall furnish supervision of its employees performing work under this TO and ensure employees have the ability travel to and from work locations without assistance from the Government.

4.2. Facility Clearance: The Contractor shall possess and maintain a Top-Secret facility clearance from the Defense Security Service IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) and AR 380-49, Industrial Security Program. The Facility Security Clearance must match the highest security clearance required for personnel.

All classified support provided under this TO will only be performed in a fully accredited facility.

A fully accredited facility must have a TOP SECRET Sensitive Comparted Information (TS/SCI) Facility Clearance with Safeguarding capability. Prior to performing any classified work in a contractor owned facility, the contractor must provide proof of accreditation. The DoD Contract Security Classification Specification (DD 254) is provided as an attachment in the basic contract. The Contractor’s employees performing work in support of this contract shall have been granted a clearance consistent with the clearance requirements of work performed.

4.3. Materials: The Contractor will be responsible for all material requirements of its employees.

4.4. Vehicles and Equipment: The Contractor will be responsible for all equipment requirements of its employees. Software will be compatible with government systems, cloud systems, and it will be the responsibility of the company to resolve any firewall issues.

4.5. Background Checks: The Contractor shall be responsible to effect necessary Background Checks in accordance with this PWS and as determined by the Government (see section 1.6 of the IDIQ Base PWS).

PART 5

SPECIFIC TASKS

5.1. Specified PM Tasks: The Contractor shall perform specified PM tasks and provide associated products and CDRLs under this PM TO as follows:

5.1.1. Quality Control Plan. The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. (Reference IDIQ PWS Section 1.5.1, CDRL A001).

1. STD: Provide qualified, and certified workforce outlined in Technical Exhibit 4.

AQL: Zero Deviation from Standard.

2. STD: Personnel maintain certifications and licenses through the duration of this contract.

3. STD: Departing contract personnel are quickly replaced with qualified personnel notwithstanding changes in scope where workforce reduction is agreed upon with the Government.

AQL: Position is filled within 45 days from notification of departure.

5.1.2. Contractor Annual Work Plan. The Contractor shall prepare and maintain an annual Work Plan for each Task Order (TO) awarded under this contract. The plan, as a minimum, shall identify regularly scheduled work, personnel assigned and task to which they are assigned, supervisors, technical Government POCs by task, performance locations, approach to address and meet projected increased operations tempo (OPTEMPO), and timelines and milestones (if applicable). (Reference IDIQ PWS Section 1.5.7, CDRL A0002).

1. STD: Apprise the Government of contract management performance and respond to

Government requests for data within 24 hours.

AQL Official reports with 100% accuracy will be provided by established deadlines or 15 days of request if out of cycle.

2. STD: Plan is complete, and fully addresses performance as identified in the PWS and is of professional quality, and easy to understand.

5.1.3. Monthly Staffing Report. The Contractor will provide a simple staffing report for each TO no later than the 5th of each month detailing any changes in personnel due to attrition or hiring actions completed within the last month. (Reference IDIQ PWS Section 1.5.7.1, CDRL A003).

1. STD: Staffing report will show Name, security clearance for position, supporting location, start date, labor category, and identify any changes to the level of support.

(Terminations, new hire, expected long term absences i.e.: reserve duty)

5.1.4. Post Award Conference and Progress Reviews. The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contractor shall also attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. (Reference IDIQ PWS Section 1.8, 1.81, CDRL A004)

1. STD: Key Personnel are involved in transition to deliver continuity of operations during transition.

AQL: No break in service or performance during transition period.

2. STD: Key Personnel will be in place by the beginning of the transition period.

3. STD: Contract Company has designated representatives at any requested meeting.

5.1.5. Safety. This specified task is event-driven. On an as needed/required basis, the Contractor and its employees will notify the COR, either verbally or in writing, of any instances of unsafe practices and/or processes and procedures violating the USAICOE Safety Plan for all performed on/in USAICOE facilities. Government facility managers are responsible for the distribution of safety plan standards at each facility. Local facilities may employ safety plan processes and procedures more than the USAICOE Safety Plan (Reference IDIQ PWS Section 1.21, CDRL A0005).

1. STD: Contractor and its employees will adhere to the safety plan requirements and processes, or procedures enforced at each facility.

AQL: Zero Deviation from Standard

5.2. Basic PM Tasks: The Contractor’s basic PM functions and support responsibilities under this TO shall be:

5.2.1 High Level Function (HLF) Support Management. The Contractor is responsible to manage the effective and efficient provision of HLF support to all Requiring Activities being support by subsequently awarded TOs under this IDIQ. (Reference IDIQ PWS Part 5 and all sub paragraphs).

1. STD: Provide qualified personnel IAW technical exhibit 4 to meet RA objectives.

2. STD: HLF management will meet RA objectives.

5.2.2 Key Personnel. The Contractor shall, at a minimum, assign one Program Manager as Key Personnel to holistically provide overarching management of all requirements of the IDIQ. (Reference IDIQ PWS Section 1.10)

1. STD: Notify the Government within 24 hours of learning a key person is unable to continue supporting the contract.

AQL: All key personnel positions filled within 30 days of vacancy.

2. STD: Key Personnel meet requirements identified in the IDIQ and Technical Exhibit 4 of this task order.

5.2.3 Meeting, Conferences, Reviews. The Contractor shall be required to host or attend meetings, conferences, briefings, and reviews as necessary to ensure the appropriate administration of the contract.

1. STD: Contract company has designated representative at any requested meeting.

5.2.4 In/Out Processing Support. The Contractor shall effectively and efficiently action all staffing, execution, and completion of In/Out Processing activities for all contractor employees working on this contract and in performance of PWS requirements IAW government established policies, procedures, and requirements.

1. STD: Follows in/out processing required for installation access and RA.

5.2.5 Security Requirements. The Contractor shall effectively and efficiently manage the Personnel Security actions associated with all contractor employees on this contract. This shall include the processing of various Security System of record actions, administration of Personnel Clearance (PCL) related paperwork, PCL tracking and verification, execution of PCL processing actions, PCL conflict resolution, SF 86 processing, and security data entry for each employee assigned to this contract. If the Contractor proposes the performance of classified work at a contractor owned facility, the contractor shall first demonstrate the accreditation of the facility at a TS/SCI level with Safeguarding capability. Accreditation must be in compliance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), and AR 380-49, Industrial Security Program requirements.

(Also reference IDIQ PWS Section 1.6 and all sub paragraphs).

1. STD: Contractor has a fully accredited facility security officer (FSO) appointed to conduct periodic inspection/audits/reviews of contractor’s clearances.

2. STD: Notify the Government immediately upon identification of any security infractions.

3. STD: Processing, passing, and coordination of all VARs and other security actions with

USAICoE G2 Industrial Security Officer.

4. STD: Follow installation’s security process and guidelines.

5.2.6. Program Management. The Contractor shall provide, plan, direct, integrate and control the cost, schedule, performance, administrative and managerial resources allocated to execute this contract. The contractor shall assign work effort and maintain proper and accurate timekeeping records of personnel assigned to work on the requirements of this

1. STD: Program is holistically managed to efficiently and effectively manage the performance requirements of the contract.

AQL: Zero deviation from Standard.

2. STD: CDRLs are accurate, in the correct format, and delivered on time.

AQL: Delivered on or before scheduled deadline.

5.2.7. Government Liaise. The Contractor shall have a single primary POC between the Government and contractor personnel assigned to support the PWS and a single point of contact between the Government and contractor personnel at each manned location (determined by the contractor's analysis of manpower requirements) to support the contract.

1. STD: Identifies one contract individual to liaise between contractor and Government per

RA.

5.2.8. Project Reviews. The Contractor shall host Project Review meetings for the Government as required. The Project Review meetings will assess the overall efficiency and effectiveness of processes, procedures, and products utilized and/or employed by the Contractor to manage this contract. The meetings will also review the overall cost, schedule, and performance health of the contract and further identify potential areas for improvement.

1. STD: Reviews are concise, highlight areas of concern, and prepared in a professional manner.

5.2.9. Process Improvement Support. The Contractor shall provide products necessary to support the creation, design, review, analysis, assessment, revision, and amendment of those processes and methodologies being utilized to manage and administrate this contract.

1. STD: The Contactor will be responsible for a quarterly recommended process improvement.

AQL: Process improvement will accurately reflect the benefit to the Government.

5.2.10. Property Management. The Contractor shall have a management plan to effectively maintain and manage any Contractor Acquired Property (CAP), Government Furnished Property (GFP) provided during the course of the contract. Any plan shall comply with FAR

45.104. (Reference IDIQ PWS, Part 3 and Part 4).

1. STD: Property management plan ensures proper accountability and stewardship of Government property.

5.2.11. Acquisition and Logistics Management. The Contractor shall be responsible to effectively manage the procurement and delivery of materials for this contract. The Contractor shall track all acquisitions including but not limited to, approval, quotes, delivery schedules, and closeout functions. All Acquisitions must comply with FAR regulations. Plan will align with FAR requirements.

1. STD: Procurement meets the Government requirements and delivery schedule is coordinated and communicated to the Government.

5.2.12. Financial Management. The Contractor shall be responsible to plan, budget, schedule, and control all financial resources allocated to meet the requirements of this TO within the funding limitations set forth under the individual Contract Line-Item Numbers (CLINs) and Subcontract Line-Item Numbers (SLIN) for each TO. The contractor shall document, track, and report the status of all appropriated funds associated with the contract, to include payments, invoices, and cancellations against each CLIN and SLIN. The contractor shall document and track to its internal Work Breakdown Structure (WBS) consistent with its internal processes.

1. STD: Maintain timely and accurate business system reporting for contractual changes, data calls, timekeeping, invoices, etc. to ensure smooth operation of the contract.

AQL: Zero Deviations from Standard.

STD: Invoices accurately appropriately invoices monthly.

AQL: Contractor required to precoordinated the submission of invoices with the Government’s Financial Management Representative.

STD: Each invoice will have an accompanying excel spreadsheet that reflect hours billed per labor category of each functional area.

5.2.13. Required Training Management. The Contractor shall be responsible to ensure all employees supporting this contract meet training requirements as identified in IDIQ PWS Section 1.23. The Contractor shall ensure the COR has access to training certificates.

1. STD: Contract training is up to date, and accessible to the COR.

5.3 Service Contract Reporting

5.3.1 System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Army Intelligence Center of Excellence (USAICOE) via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address:

www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria.

Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service

Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

• Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

• Prime Contractor Hours Expended: Prime Contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

http://www.sam.gov/ http://www.sam.gov/

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

a. STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1.1 Department of Defense Contract Security Classification Specification (DD Form 254)

6.1.2 Department of Defense Security Agreement (DD Form 441)

6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.4 Installation Access Control (AE Reg 190-16)

6.1.5 The Army Physical Security Program (AR 190-13)

6.1.6 Contractor Identification (AE Reg 27-715)

6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.1.10 Information Assurance (AR 25-2)

6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)

6.1.12 Policies and Procedures for Property Accountability (AR 735-5)

6.1.13 Industrial Security Program (AR 380-49)

6.1.14 Army Records Management Program (AR 25-400-2)

6.1.15 The Army Force Modernization Proponent System (AR 5-22) Army Lessons Learned Program (AR 11-33) Information Management Information Assurance (AR-25-2) Army Publishing Program (AR 25-30) Department of the Army Information Security Program (AR 380-5) Foreign Disclosure and Contacts with Foreign Representatives (AR 380-10) Threat Awareness and Reporting Program (AR 381-12) Personnel Security Program (AR 380-67) Antiterrorism (AR 525-13) Operations Security (AR 530-1)

Wear and Appearance of Army Uniforms and Insignia (AR 670-1) Design and Production of Instructional Publications (DA PAM 23-36) Army Publishing Program Procedures (DA PAM 25-40) Terms and Military Symbols (ADO 1-02) U.S Government Printing Office Style Manual (GPO) Instructor Certification, Development and Competition (FH Memo 672-3) DoD Interface Standard: Joint Military Symbology (MIL-STD 2525D) TRADOC Preparation, Production, and Processing of Army wide Doctrinal and Training Literature. (TR 25-30) TRADOC Doctrine Publication Program (TR 25-36) TRADOC Capability Management (TR 71-12) Institutional Leader Training and Education (TR 350-10) The Army School System (TASS) (TR 350-18)

Army Learning Policy and Systems (TR 350-70) Training Development in Support of the Operational Domain (TR PAM 350-70-1) Staff and Faculty Development (TR PAM 350-70-3) Systems Approach to Training: Evaluation (TR PAM 350-70-4) Systems Approach to Training: Testing (TR PAM 350-70-5) Systems Approach to Training: Analysis (TR PAM 350-70-6) Systems Approach To Training Course And Courseware Validation (TR PAM 350-70-10) The Army Distributed Learning (DL) Guide (TR PAM 350-70-12) Training and Education Development in Support of the Institutional Domain (TR PAM 350-70- 14) Army Training and Education Proponents (TR PAM 350-70-16) Army Learning Concept (TR PAM 525-8-2)

FEDLOG (NA)

Organizational Standard Operating Procedures (NA) Army Doctrine Template Guide (NA) CADD Editor Best Practices (NA) DOD Dictionary of Military and Associated Terms (NA) Instructor Performance Evaluation (IPE) (NA) USAICoE User’s Guide to IPE (NA)

SFDB SOP (NA)

PRISMA (prisma-statement.org) (NA) National Security Industrial Security Program Operating Manual (NISPOM)

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Estimated Workload Data

7.4 Attachment 2 – Historical Workload Data

7.5 Attachment 3 – Government Property (GP)

7.6 Attachment 4 Technical Exhibit 4, Personnel Qualifications

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE

STANDARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

PRS#1- PWS Para 5.1.1

The Contractor shall develop and maintain a QCP.

1.Provide qualified, and certified workforce outlined in Technical Exhibit 4.

2.Personnel maintain certifications and licenses through the duration of this contract.

Zero Deviation from Standard.

100% Inspection

Customer feedback

Departing contract personnel are quickly replaced with qualified personnel notwithstanding changes in scope where workforce reduction is agreed upon with the Government

Position is filled within 45 days from notification of departure.

100% Inspection

Customer feedback

PRS#1- PWS Para 5.1.2

The Contractor shall prepare and maintain an annual Work Plan.

Apprise the Government of contract management performance and respond to Government requests for data within 24 hours.

Official reports with 100% accuracy will be provided by established deadlines or 15 days of request if out of cycle

100% Inspection

Customer feedback

Plan is complete, and fully addresses performance as identified in the PWS and is of professional quality, and easy to understand

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#1- PWS Para 5.1.3

The Contractor will provide a simple staffing report.

Staffing report will show Name, security clearance for position, supporting location, start date, labor category, and identify any changes to the level of support.

Zero Deviation from Standard.

100% Inspection

Customer feedback

STANDARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

(Terminations, new hire, expected long term absences i.e.: reserve duty)

PRS#1- PWS Para 5.1.4

The Contractor shall attend any post award conference.

Key Personnel are involved in transition to deliver continuity of operations during transition.

No break in service or performance during transition period

100% Inspection

Customer feedback

Key Personnel will be in place by the beginning of the transition period.

Contract Company has designated representative at any requested meeting.

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#2- PWS Para 5.1.5

The Contractor shall notify the COR of any instances of unsafe practices and/or processes and procedures violating the USAICOE Safety Plan.

Contractor and its employees will adhere to the safety plan requirements and processes, or procedures enforced at each facility.

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#3- PWS Para 5.2.1

The Contractor is responsible to manage the effective and efficient provision of HLF support.

1. Provide qualified personnel IAW technical exhibit 4 to meet RA objectives.

2. HLF management will meet RA objectives.

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#3- PWS Para 5.2.2

Notify the Government within 24 hours of

All key personnel positions filled

STANDARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

The Contractor shall assign Program Manager.

learning a key person is unable to continue supporting the contract.

within 30 days of vacancy.

Customer feedback

Key Personnel meet requirements identified in the IDIQ and Technical Exhibit 4 of this task order

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#4- PWS Para 5.2.3

The Contractor shall be required to host or attend meetings, conferences, briefings, and reviews.

Contract company has designated representative at any requested meeting

Zero Deviation from Standard.

PRS#5- PWS Para 5.2.4

The Contractor shall action all staffing, execution, and completion of In/Out Processing.

Follows in/out processing required for installation access and

RA.

Zero Deviation from Standard.

PRS#6- PWS Para 5.2.5

The Contractor shall manage the Personnel Security actions.

Contractor has a fully accredited facility security officer (FSO) appointed to conduct periodic inspection/audits/reviews of contractor’s clearances.

Notify the Government immediately upon identification of any security infractions.

Zero Deviation from Standard.

STANDARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

Processing, passing, and coordination of all VARs and other security actions with USAICoE G2 Industrial Security Officer.

Follow installation’s security process and guidelines

PRS#7- PWS Para 5.2.6

The Contractor shall, administer and manage resources.

Program is holistically managed to efficiently and effectively manage the performance requirements of the contract.

Zero deviation from Standard.

100% Inspection

Customer feedback

CDRLs are accurate, in the correct format, and delivered on time

Delivered on or before scheduled deadline.

100% Inspection

Customer feedback

PRS#8- PWS Para 5.2.7

The Contractor shall have a single primary POC.

Identifies one contract individual to liaise between contractor and Government per RA.

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#9- PWS Para 5.2.8

The Contractor shall host Project Review meetings.

Reviews are concise, highlight areas of concern, and prepared in a professional manner.

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#10- PWS Para 5.2.9

The Contractor shall provide products necessary to

The Contactor will be responsible for a quarterly recommended process improvement.

Process improvement will accurately reflect the benefit to the Government.

STANDARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

manage and administrate this

PRS#11- PWS Para 5.2.10

The Contractor shall have a management plan.

Property management plan ensures proper accountability and stewardship of Government property.

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#12- PWS Para 5.2.11

The Contractor shall be responsible to effectively manage the procurement and delivery of materials for this contract.

Procurement meets the Government requirements and delivery schedule is coordinated and communicated to the Government.

Zero Deviation from Standard.

100% Inspection

Customer feedback

PRS#13- PWS Para 5.2.12

The Contractor shall be responsible to plan, budget, schedule, and control all financial resources.

Maintain timely and accurate business system reporting for contractual changes, data calls, timekeeping, invoices, etc. to ensure smooth operation of the contract.

Invoices accurately appropriately invoices monthly.

Each invoice will have an accompanying excel spreadsheet that reflect hours billed per labor category of each functional area.

Zero Deviation from Standard.

STANDARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

PRS#14- PWS Para 5.2.13

The Contractor shall be responsible to ensure all employees supporting this contract meet training requirements.

Contract training is up to date, and accessible to the COR.

Zero Deviation from Standard.

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # Of Copies Medium/Format Submit To

A.001 Quality Control Plan (paragraph 1.5.1)

Once within 10 days after contract award and no later than 30 days prior to any anticipated changes.

One each to the Contracting Officer and

COR

For technical review;

Electronic delivery via email using either PDF or Microsoft Office products

To the COR for technical review

A.002 Annual Work Plan (para 1.5.7)

30 Days prior to initial or OY award

One each to the Contracting Officer and

COR

For technical review;

Electronic delivery via email using either PDF or Microsoft Office products review

A003 Staffing Chart

Once a Month One each to

COR &

Financial Analyst

For technical review;

Electronic delivery via email Excel For KO Acceptance;

WAWF

submission review

WAWF for

KO

acceptance

A004 Monthly Status Report

Once a Month One each to

COR

For technical review;

Electronic delivery via email either PDF or Microsoft Office products.

For KO Acceptance;

To the COR for technical review

WAWF for

KO

acceptance

Deliverable Frequency # Of Copies Medium/Format Submit To

A005 IPR Bi-annually One each to

COR

For technical review;

Electronic delivery via email either PDF or Microsoft Office products.

For KO Acceptance;

review

WAWF for

KO

acceptance

A006 Accident/Incide nt Report

For Each Occurrence as Required.

One each to

COR

For technical review;

Electronic delivery via email either PDF or Microsoft Office products.

For KO Acceptance;

review

WAWF for

KO

acceptance

ATTACHMENT 1

ESTIMATED WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Program Manager CME 1

2 Alternate Program Manager CME 1

3 Project Manager CME 1

ATTACHMENT 2

HISTORICAL WORKLOAD DATA

Not Applicable

ATTACHMENT 3

GOVERNMENT FURNISHED PROPERTY (GFP)

1. RESERVED

The Government anticipates no GFP on this contract beyond the stated Government Property (GP) and Services requirements stated in PART 3 of this PWS and Contractor Furnished Items and Services stated in PART 4 of this PWS. Should there be GFP requirements arise in the future, this section of the PWS will be modified pursuant to FAR 45.201 and other applicable regulations.

TECHNICAL EXHIBIT 4

Personnel Qualifications

The standards for personnel to be considered minimally qualified regarding appropriate combinations of education, training, and experience to provide research, analysis, and product creation:

a. A Secret or Interim Secret clearance unless otherwise noted.

b. Must have received an honorable discharge from military service in those instances where military service is required.

c. Experience working on the most recent automation tools-sets and systems applicable to job performance

d. Able to maintain current and future required certifications and trainings associated with this position.

Basic Qualifications for the Program Manager and Alternate Program Manager.

a. Top Secret - Sensitive Compartmented Information (TS/SCI) security clearance

b. 10 years of experience managing organizations similar in size, scope, and complexity as the requirements identified in the PWS.

c. Demonstrated history of success in cost control, budget administration, acquisition and retention, key account development, and customer service optimization.

d. Skilled at minimizing risk using an Integrated Master Schedule, Responsibility

Assignment Matrix, and Cost Control Account Schedules.

Basic Qualifications for the Project Manager.

a. Top Secret - Sensitive Compartmented Information (TS/SCI) security clearance

b. 6 years of experience managing projects consistent with the size, scope, and complexity as the requirements identified in the PWS.

c. Must have obtained a PMP or a project management focused certificate.

d. Demonstrated history of success in project management principles.

e. Skilled at minimizing risk using an Integrated Master Schedule, Responsibility

Assignment Matrix, and Cost Control Account Schedules.