Spanish Interpretation and Translation Services

Documented Quote KABA 2026000415

Responses due Tuesday, April 21, 2026, 5:00 PM Mountain Time

Bidnet Direct https://www.bidnetdirect.com/colorado/coloradodepartmentoflaboremployment

I. Introduction

This Documented Quote (“DQ”) is used for the State of Colorado (“State”) by and through the Department of Labor and Employment (“CDLE”), Procurement and Contract Services Unit (“PCS”) for the benefit of the Division of Unemployment Insurance, Appeals (UI).

PCS is posting this DQ on Colorado Vendor Self Service (“VSS”) and Bidnet Direct in order that Bidders who have an interest may submit a quotation in accordance with the terms of this solicitation. Though not a requirement, Bidders are encouraged to become a member of VSS and Bidnet Direct prior to the submission deadline.

Solicitations for most Colorado State Agencies (“Agencies”), including CDLE, are posted on VSS. The VSS Help Desk, 303-866-6464 or VSSHelp@state.co.us, is available Monday through Friday, 8:00 a.m. to 5:00 p.m., local time.

In an effort to expand the potential pool of Bidders to this DQ thus providing the best value for the State, PCS also utilizes additional methods of advertisement. As such, PCS may make this DQ available to companies outside of the VSS platform.

Bidders are expected to familiarize themselves with the proposed project’s details.

Any person, firm, entity, joint venture, or corporation desiring to submit a bid should examine this DQ and shall judge for themselves all the circumstances and conditions affecting their bid. Failure on the part of any Bidder to make thorough examination or to investigate thoroughly the conditions of the proposal will not be grounds for a declaration the successful bidder did not understand the DQ. Should a Bidder find a discrepancy or omission in this DQ, or should a Bidder be in doubt as to the meaning of any provision of this DQ, the Bidder should promptly notify PCS, and any necessary clarifications or addenda will be provided in writing. CDLE will not be responsible for any oral instructions or interpretations given by or to anyone.

This DQ encompasses the following attachments:

● Attachment A - Bidder Signature Page (submit with response)

● Attachment B - Statement of Work (submit with response)

● Attachment C - Quotation Requirements (submit with response)

● Attachment D - Insurance Requirements (submit prior to work)

● Attachment E - Purchase Order Terms and Conditions (reference)

● Attachment F - Work Outside State/U.S. (submit if applicable)

● Attachment G - Conflict of Interest Disclosure (submit if applicable)

● Attachment H - Confidentiality Request (submit if applicable)

● Attachment I - M/WBE Self Certification (submit if applicable)

● Attachment J - Quotation Checklist (reference only) http://www.colorado.gov/vss https://osc.colorado.gov/spco/central-contracts-unit/purchase-order-terms-conditions

II. Project Synopsis

UI is seeking quotations from qualified Bidders to provide Spanish translation and interpretation services.

III. DQ Process

A. Tentative Schedule of Events

This schedule contains tentative dates for this procurement and may be subject to change.

Date Activity Location

Monday, April 13, 2026 DQ Published VSS

Wednesday, April 15, Q & A Period Deadline Bidnet

Friday, April 17, 2026 Answers Posted VSS and Bidnet

Tuesday, April 21, 2026, 5:00 PM Mountain Time

DQ Submission Deadline Bidnet

Thursday, April 23, 2026, 3:00 PM

Best & Final Offers Email to ann-marie.haywood@state.co.us

April 30, 2026 Notice of Award email to respondents

As needed Purchase Order Issuance Email to Awardee(s)

DQ Submission Deadline - April 30, 2027; options to renew up to 4, one year time periods.

Period of Performance not applicable

B. Question & Answer Period https://prd.co.cgiadvantage.com/PRDVSS1X1/Advantage4 https://www.bidnetdirect.com/colorado/coloradodepartmentoflaboremployment https://prd.co.cgiadvantage.com/PRDVSS1X1/Advantage4 https://www.bidnetdirect.com/colorado/coloradodepartmentoflaboremployment https://www.bidnetdirect.com/colorado/coloradodepartmentoflaboremployment mailto:ann-marie.haywood@state.co.us mailto:ann-marie.haywood@state.co.us

This DQ provides Bidders with sufficient information to enable the preparation of a quotation sufficient to be submitted for consideration. However, Bidders are encouraged to ask questions and request clarification of any part of this document.

Failure to clarify information does not constitute justification for a DQ protest if the Bidder knew or should have known of the confusion prior to the end of the question and answer period. It will be presumed Bidder, before submitting a quote, closely reviewed the DQ, all attachments, any modifications, and other items relevant to the

DQ.

During the question and answer period, Bidders may email PCS with any questions or requests for clarification concerning this DQ. The question and answer period begins on the date of this DQ’s publication and ends on the Q & A Period Deadline as listed in the tentative schedule above. No inquiries will be accepted after the date and time indicated as the Q & A Period Deadline. Email timestamps will be used to determine timeliness.

Email all inquiries to: ann-marie.haywood@state.co.us (please note the underscore in the address), copy to joel.knotss@state.co.us. Use this DQ’s number, as listed on the cover page, in the subject line.

Answers to Bidder’s questions are scheduled to be published as a modification to the DQ on VSS on the date listed in the tentative schedule above.

No other interactions in regard to this DQ shall occur with UI, CDLE, Agencies, and/or State employees, agents, and/or assigns, with the exception of resources found at Doing Business with the State of Colorado. Failure to abide by this rule may result in disqualification from the DQ process and complete rejection of any submitted quotations.

C. Modifications to Documented Quote

In the event it becomes necessary to revise any part of this DQ, an addendum and/or modification will be published on VSS. It is incumbent upon Bidders to carefully and regularly monitor VSS for any such postings.

D. Process for Responding Bids must be received on or before the date and time indicated in the tentative schedule listed herein. Proposals should be formatted and submitted as described herein. Late Bids may not be accepted. It is the responsibility of the Respondent to ensure the proposal is received by PCS on or before the proposal submission date and time. Bid responses determined to be at a variance with any requirement as stated herein may not be accepted.

1. Bidnet Instructions

In the spirit of continuous improvement and cost management, CDLE has joined the

Rocky Mountain E-Purchasing System. The Rocky Mountain E-Purchasing System

(BidNet®) is an online notification system that is being utilized by multiple governmental entities. Participating entities post their bids, quotes, proposals, https://osc.colorado.gov/spco/accesscolorado addendums, and awards on this one centralized system. Review bids or register today by visiting Bidnet Direct.

Vendor registration is FREE; however, vendors may elect to receive automatic email notification of all open solicitations matching their vendor profile for an annual fee. If a vendor does not select the upgraded option, it is the responsibility of the vendor to monitor the website regularly in order to be aware of business opportunities and review changes or addendums to bids, quotes, and proposals. Vendors who upgrade to receive email notifications will receive opportunities matching their business goods/services provided automatically. For help registering or questions about the Rocky Mountain E- Purchasing System,please contact IPT by BidNet at 800.835.4603 to speak with the Vendor Support Team.

1. Format of Submission

PCS desires quotations to be submitted in PDF format only. Each individual component of the quote shall be a stand alone document. A complete list of required documents may be found in the Attachments included herein. Resumes cannot exceed 2 pages per person. Company history cannot exceed 1 page.

2. Quotation Contents

Quotations should consist of the items found in the Attachments included herein.

Naming Conventions for the individual PDF documents are requested as follows:

Bidder Name_Document Title_DQ Number

E. Valid Quotation Period

All aspects of a submitted quotation, including pricing, will be firm for a period of no less than one year after the DQ submission date. Estimated quotation prices are not acceptable. Exercising the option to renew will be at the sole discretion of CDLE, but will only be done upon mutual agreement between CDLE and the Bidder.

F. Modification or Withdrawal of Quotations

Bidders may modify or withdraw a submitted quotation at any time prior to the DQ submission deadline. To do so, Bidders should email PCS at the address found herein with the Bidder’s requested changes. The DQ number, found on the cover page, should be clearly stated in the email subject line.

G. Confidential/Proprietary Information

Any proposed restrictions on the use or inspection of material contained within a quotation must be clearly stated in the DQ response. Bidders may request PCS consider confidential or proprietary information through the following steps:

Step 1. The Bidder, with its quotation, shall submit written requests for confidentiality. The Bidder must provide a justification and state specifically what elements of the proposal are to be considered confidential/proprietary. A sample form may be found in the Attachments section herein.

Step 2. Confidential/proprietary information must be readily identified, marked, and listed on the requested form.

Step 3. The Purchasing Director will make a written determination as to the apparent validity of any written request for confidentiality. Neither a quotation in its entirety, nor quotation price information will be considered confidential and proprietary. Any information that will be included in a resulting Purchase Order cannot be considered confidential.

Step 4. In the event PCS does not concur with the Bidder’s request for confidentiality, the written determination will be sent to the Bidder.

Ref. Section 24-72-201 et. seq., C.R.S., as amended, Public (open) Records.

Step 5. If the Bidder does not agree with the Purchasing Director’s determination and the parties cannot come to an agreement, the Bidder may a) resubmit the quotation without the confidential information included, b) withdraw the proposal, or c) file a protest.

See the protest section herein for more information regarding protest rights.

H. Acceptance of Purchase Order Terms & Conditions

A quotation submitted in response to this DQ shall constitute a binding offer.

Acknowledgement of this condition shall be indicated by the autographic signature of the Bidder, or an officer of the Bidder legally authorized to execute contractual obligations. A quotation in response to this DQ acknowledges acceptance by the Bidder of all terms and conditions, including compensation, as set forth herein. The contents of the submitted quotation will become contractual obligations. Failure of the successful Bidder to accept these obligations in a Purchase Order may result in cancellation of the award.

I. Rejection of Quotations

PCS reserves the right to 1) reject any or all quotations; 2) waive informalities and minor irregularities in quotations received as determined by PCS; and /or 3) accept any portion of a quotation or all items in a quotation if deemed in the best interest of CDLE. Failure of a Bidder to provide any information requested in this DQ and in the manner or format required in this solicitation may result in disqualification of the quotation.

J. Best and Final Offers

PCS reserves the right to request Best and Final Offers “(BAFO”s) for this solicitation.

CDLE has the right to modify a Bidder’s evaluation based on information provided in a BAFO. BAFOs may be considered in determining the apparent successful Bidder.

K. Evaluation and Award

Evaluation and award will be based on which acceptable Bidder’s bid is most advantageous to CDLE with cost being the primary consideration.

This solicitation may be awarded to more than one (1) bidder. Upon review of the quotations, a recommendation for award(s) will be made and PCS will issue a “Notice of Intent to Make an Award” on VSS. A Purchase Order will be issued to the successful Bidder(s).

L. Protested Solicitations and Awards

An aggrieved party in connection with the award of a Purchase Order as a result of this solicitation may file a written protest within three (3) business days of when the aggrieved party knows or should have known of the facts giving rise to the grievance.

Written protests shall be emailed to: reneerita.kennedy@state.co.us

IV. Information and Requirements

A. External Communications, Outreach, and Logos

External communications and outreach pertaining to this DQ or award are not permitted without prior written approval from CDLE’s Government Policy and Public Relations Office. External communications and outreach include, but are not limited to, news releases, advertising and marketing materials.

Use of CDLE or project logos are not permitted without prior written approval from CDLE’s Government Policy and Public Relations Office.

B. Incurring Costs

The State is not liable for any cost incurred by Bidders prior to issuance of a Purchase Order. No property interest, of any nature, shall occur until a Purchase Order is awarded and issued.

C. Taxes

State, as purchaser, is exempt from all federal excise taxes under Chapter 32 of the Internal Revenue Code (Registration No. 84-7301123K) and from all state and local government use taxes (C.R.S. 39-26-704). The Colorado State and Local Sales Tax Exemption Number is 98-01159-000. Bidder is hereby notified that materials are purchased in certain political subdivisions (for example in the City of Denver) the Bidder(s) may be required to pay sales tax even though the ultimate product or service is provided to the State. This sales tax will not be reimbursed by the State.

D. Prime Contractor

CDLE will consider the selected Bidder(s) to be the sole point of contact with regard to all purchase order matters including the performance of services and the payment of any and all charges, if applicable. Subcontractor specifics must be disclosed at time of quotation responses.

E. Parent Company/Vendor Identification

If a Bidder is owned or controlled by a parent company, the name, main office address and parent company's tax identification number shall be provided in the quotation. The tax identification number provided must be that of the Bidder submitting a quotation to the DQ. The Bidder must be a legal entity with the legal right to contract. All applicable W-9s must be provided with the DQ quotation.

F. Reciprocal Preference

Per Colorado Revised Statutes, Section 24-103-906, a resident Bidder shall be allowed a preference against a non-resident Bidder equal to the preference given or required by the state in which the non-resident Bidder is a resident.

G. Doing Business in Colorado

In order to do business in Colorado, the Colorado Secretary of State requires entities to register in accordance with C.R.S. 7-71-101, and obtain and maintain a rating of “good standing” status throughout the term of an awarded contract.

http://www.sos.state.co.us/pubs/business/businessHome.html. Bidders must register before contract execution, but do not need to register before submitting a proposal

H. Contract Performance Outside the United States or Colorado

In part, Colorado Revised Statute 24-102-206 states: (1) Prior to contracting or as a requirement for the solicitation of any contract from the state for services, as appropriate, any prospective vendor shall disclose in a statement of work where services will be performed under the contract, including any subcontracts, and whether any services under the contract or any subcontracts are anticipated to be performed outside the United States or the state. If the prospective vendor anticipates services under the contract or any subcontracts will be performed outside the United States or the state, the vendor shall provide in its statement of work a provision setting forth why it is necessary or advantageous to go outside the United States or the state to perform the contract or any subcontracts. In lieu of providing this required information in a detailed statement-of-work, offerors may utilize the form located in the Attachments included herein. At the conclusion of Vendor’s performance, Vendor will be required to submit actual figures detailing the extent to which services, including those of subcontractors, were performed outside the United States or the state.

I. Conflict of Interest

Bidders should include in their quotation a section regarding Conflicts of Interest.

Bidders shall state whether there currently are, or potentially could be, organizational or other conflicts-of-interest regarding this solicitation, their quotation, their staff or their proposed subcontractors, any related business with the State, or with CDLE employees. The conflict of interest form may be found in the Attachments included herein.

PCS reserves the right to make a non-responsive determination on a Bidder’s quotation or cancel the award if there is a conflict, a perceived conflict, or if a conflict or appearance is disclosed from any other source.

During the term of the Purchase Order, the selected Bidder(s) will not enter into any third party relationship that creates a conflict of interest or creates the appearance of a conflict of interest.

http://www.sos.state.co.us/pubs/business/businessHome.html

J. Security Clearance Background Checks on Employees and Subcontractors

1. Criminal Background Checks (private entities)

The successful Bidder(s) should ensure all employees and subcontractor’s employees have passed comprehensive criminal background checks prior to performing work under this contract. In the State’s sole discretion, the State may require certain employee(s) submit to a State criminal background check, at the State’s cost. The Successful Bidder(s) shall immediately remove from this project any employees or subcontractors that do not meet the minimum standards of a criminal background check, whether conducted by the employer or the State. All information collected by the State regarding the successful Bidder(s)’ employee(s) shall be deemed confidential.

2. Criminal Background Checks (governmental entities)

Successful Bidder(s) should ensure all employees and subcontractor’s employees have passed comprehensive criminal background checks prior to performing work under this contract.

K. Security Policy

If applicable, the successful Bidder must adhere to the State of Colorado Governor’s Office of Information Technology (OIT) Security policies located at:

http://www.oit.state.co.us/ois/policies.

L. DQ Response Material Ownership

CDLE has the right to retain the original DQ response and other DQ response materials for its files. As such, CDLE may retain or dispose of all copies as is lawfully deemed appropriate. DQ response materials may be reviewed by any person after the "Notice of Intent to Award" has been posted on VSS, subject to the terms of Section 24-72-201 et seq., C.R.S., as amended, Public (Open) Records.

CDLE has the right to use any or all information/material presented in reply to the DQ, subject to limitations outlined in the paragraph, Confidential/Proprietary Information herein. Bidder expressly agrees CDLE may use the materials for all lawful State purposes, including the right to reproduce and distribute copies of the material submitted for purposes of evaluation, and as part of the resulting contract, and to make the information available to the public in accordance with the provisions of the Public Records Act

M. Certification of Independent Price Determination

Except as otherwise disclosed with particularity, through its submission of a quotation, the Bidder certifies the prices and other terms in the offer have been arrived at independently without any consultation, communication, agreement with, or knowledge of the contents of the offer by any other competing Bidder. For purposes of this paragraph, "consultation, communication, agreement with, or knowledge" does not include knowledge of prices or terms gained through availability of established price lists or catalogues made available to the public by the competing Bidder. No attempt has been made or will be made by the Bidder to induce any other http://www.oit.state.co.us/ois/policies person or firm to submit or not to submit a proposal for the purpose of restricting competition.

N. Ownership of Contract Products/Services

Upon the established DQ close date, submissions become the property of the State.

All products and/or services produced in response to the Purchase Order resulting from this DQ will be the sole property of the State, unless otherwise noted in the DQ or Purchase Order. The contents of the successful Bidder(s)’ quotation will become contractual obligations.

O. Standard Terms & Conditions

The successful Bidder(s) is(are) required to enter into a formal commitment document with CDLE. Any commitment document resulting from this DQ will incorporate standard State Purchase Order Terms & Conditions. These terms are included in the Attachments included herein. If a “Notice of Intent to Make an Award” has been issued and the parties are unable to enter into a commitment document that is fully satisfactory to CDLE within a reasonable period of time, at CDLE’s sole discretion, CDLE may elect to cancel the “Notice of Intent to Make an Award” and commence negotiations with another vendor within the competitive range. All negotiated Purchase Orders are subject to required State approvals.

P. Insurance

Awarded Bidder(s) shall agree to CDLE’s Insurance Requirements found in the Attachments included herein and provide a copy of a valid insurance certificate prior to commencement of any work or services.

Q. Non-Discrimination

Bidders shall comply with all applicable federal, state, local laws, ordinances, executive orders, and regulations that prohibit discrimination on the basis of race, color, national origin, religion, and sex, including but not limited to: Title VI of the Civil Rights Act of 1964, as amended (P.L. 88-352), 42 U.S.C. § 2000d et seq., and Title VII of the Civil Rights Act of 1964, as amended. Unless required by federal law or regulation, employers may not automatically bar applicants or employees with an arrest or conviction record from employment.

Any vendors needing support responding to solicitations may contact the Colorado Supplier Diversity Navigator at the Statewide Equity Office of Supplier Diversity.

Services provided include assistance with responding to solicitations, interpretation of solicitation documents, technical assistance referrals, availability of resources, construction bond assistance through the Construction Statewide Bond Assistance Program, and free business directory listings and verifications through the Colorado Supplier Diversity Directory. The office can be reached during normal business hours by calling 303-866-5765 or emailing DPA_SupplierDiversityHelp@state.co.us.

R. Section 508 Compliance

If applicable, all electronic and information technology deliverables under this solicitation shall comply with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C.

https://osc.colorado.gov/spco/central-contracts-unit/purchase-order-terms-conditions https://dhr.colorado.gov/statewide-equity-office/supplier-diversity

794 (d); 36 CFR Part 1194) and the Access Board Standards. Section 508 requires that accessibility for people with disabilities is incorporated into all electronic and information technology developed, procured and maintained under the resulting solicitation award. All work performed as a result of this solicitation must comply with all applicable provisions of §§24-85-101, C.R.S., et seq., and the Accessibility Standards for Individuals with a Disability, as established by the Office Of Information Technology pursuant to §24-85-103 (2.5), C.R.S. and 3) all State of Colorado technology standards related to technology accessibility and with Level AA of the most current version of the Web Content Accessibility Guidelines (WCAG), incorporated in the State of Colorado technology standards.

S. Minority and Women-Owned Business and Small Business Enterprises

CDLE is dedicated to creating, operating, and maintaining a procurement and contracting system that provides all Colorado individuals and businesses, including minority and/or women-owned enterprises (M/WBE) and small business enterprises, with an equal and fair opportunity to compete for CDLE business. Bidders shall take all necessary affirmative steps, as required by 45 CFR 93.36(3), Colorado Executive Orders, and Procurement Rules, to ensure small, minority, and women business enterprises are utilized, when feasible, as sources of supplies, equipment, construction, and services purchased under the awarded Purchase Order.

In an effort to track levels of participation by women or minorities doing business with the State of Colorado, a Minority and Women-Owned Business Self Certification is required to be submitted with final quotations to this DQ. The Certification may be found in the Attachments included herein.

T. Service Disabled Veteran Owned Small Business

Colorado Revised Statutes, Section 24-103-905 allows for a preference to Service- Disabled Veteran Owned Small Businesses (SDVOSB). To qualify for this preference, a SDVOSB shall submit documentation of SDVOSB certification issued through the U.S.

Department of Veterans Affairs with their offer. Any SDVOSB certification submitted shall be verified by CDLE.