DON - HAM SAM Software - V1.1 - 08 Jan 26.docx
DOCX document 19 KB Posted
- Attached to
- DFAS IT Asset Management (ITAM) HAM/SAM Software
- Solicitation number
- HQ0423ITAM
- Issued by
-
Defense Finance and Accounting Service
About this file
This is a Description of Need (DoN) document for the Defense Finance and Accounting Service (DFAS) Information Technology Asset Management (ITAM) software procurement. DFAS is seeking Commercial Off the Shelf (COTS) software that can discover, organize, and integrate DFAS-hosted hardware and software assets for management within the DFAS ServiceNow CMDB/Service Catalog. The solicitation (HQ0423ITAM) is currently in pre-solicitation phase. All software products, agents, and components must be certified to operate on DoD networks at IL5 security level. Vendors are requested to review the attached requirements spreadsheet and provide responses detailing which individual DFAS requirements their product can or cannot meet, without requiring code development or customization using proprietary vendor scripts or languages.
The contractor will be responsible for providing software licenses, initial training, telephone and electronic help desk support, and software upgrades/updates. The estimated period of performance runs from October 1, 2026 through September 30, 2028. Installation will be conducted by the government on-premise or in government cloud infrastructure, with technical support provided by the contractor for security settings and configurations. Standard commercial warranty terms will apply in accordance with existing Global License Agreements. Vendors must provide estimated costs for their proposed products and all associated options. Deliverables will be provided electronically to the Program Manager, with ongoing support available to staff via telephone or electronic help desk.
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Other files
| File | Type | Posted |
|---|---|---|
| Copy of HAM SAM Software - RFI Questions - 29 Jan 2026 - V1.1.xlsx | XLSX spreadsheet | |
| HAM Sam RFI Requirements - 05 Jan 26 - V1.0.xlsx | XLSX spreadsheet |
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Text version
Description of Need (DoN)
Defense Finance and Accounting (DFAS) Information Technology Asset Management (ITAM) Software Available in Industry Bottom Line Up Front (BLUF): DFAS is examining the use of Commercial Off the Shelf (COTS) software to establish a DFAS ITAM capability that discovers, organizes, and integrates DFAS-hosted hardware and software assets to be managed by the DFAS ServiceNow CMDB/Service Catalog.
Purpose: The purpose of this request is for commercial vendors to review the attached spreadsheet to determine if they possess a product that can meet most of the DFAS requirements. The response should address each individual DFAS requirement that can or cannot be met.
Software products, agents, and components must be certified to operate Dod Networks to the IL5 level.
Scope of Work: The vendor will provide software that can meet DFAS requirements.
1. Requirements: The contractor will provide the software and licenses, along with initial training, telephone and electronic help desk support, and software upgrades/updates as they become available. Each vendor should provide their proposed product(s) that does not require development of code and/or customization using proprietary vendor scripts or languages.
Estimated costs for product, including options, should be provided.
2. Deliverables: Software and updates will be provided electronically to the Program Manager. Software support will be provided to all staff via telephone or electronic help desk.
3. Security and Access: The software provides security of documents against access from unauthorized users outside of DFAS, and offers controlled levels of access for authorized users internal in the form of password/Windows authentication and encryption capabilities.
4. Installation: On-premise or government cloud installation will be done at the responsibility of the government, with technical support provided by the contractor for required security settings and technical configurations.
5. Warranty: Standard commercial warranty shall be provided in accordance with the existing Global License Agreement.
6. Period of Performance: The initial period of performance is estimated as October 1, 2026 through September 30, 2028.
File details come from the government source that posted it. Updated .