Copy of HAM SAM Software - RFI Questions - 29 Jan 2026 - V1.1.xlsx
XLSX spreadsheet 18 KB Posted
- Attached to
- DFAS IT Asset Management (ITAM) HAM/SAM Software
- Solicitation number
- HQ0423ITAM
- Issued by
-
Defense Finance and Accounting Service
About this file
This file is a Request for Information (RFI) questionnaire for Commercial Off-the-Shelf (COTS) Hardware Asset Management (HAM) and Software Asset Management (SAM) solutions. The Defense Finance and Accounting Service (DFAS) is seeking to establish an IT Asset Management (ITAM) capability that will discover, organize, and integrate DFAS-hosted hardware and software assets into their ServiceNow Configuration Management Database (CMDB) and Service Catalog.
The RFI contains 16 questions addressing vendor capabilities, including: whether vendors provide COTS HAM/SAM software with full ServiceNow CMDB integration; supported Department of Defense (DoD) Impact Levels; software update frequency; included training and help desk support; DoD Common Access Card (CAC) Identity Provider authentication capability; hosting in DoD cloud environments; warranty terms; supported operating systems; external hosting environment compatibility (DISA, AWS, etc.); web-hosted uptime guarantees; Microsoft Power Platform integration; small business designation; rough order of magnitude (ROM) pricing with part numbers, rates, base period and option years, and assumptions; proposed Product Service Code (PSC) and North American Industry Classification System (NAICS) Code; and federal government or DoD customer references with contact information. Additionally, the requirements section specifies that the software must operate on Windows 11 Version 23H2 for x64-based systems, support HP printers (E6B67A, M507, M611), Windows Server 2016 Standard, and AVD/DBCE environments. The solution must interface with the organization's COBOL-based accounting system and produce secure file outputs in formats such as PDF.
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Other files
| File | Type | Posted |
|---|---|---|
| HAM Sam RFI Requirements - 05 Jan 26 - V1.0.xlsx | XLSX spreadsheet | |
| DON - HAM SAM Software - V1.1 - 08 Jan 26.docx | DOCX document |
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Text version
Sheet1
| Question | Question Type | Comments |
| Does your company provide Commercial Off the Shelf (COTS) HAM/SAM software for IT Asset Management (ITAM)? | Yes/No | |
| Can your COTS software fullyintegrate with a ServiceNow CMDB without the need for additional software? | Yes/No | |
| What DoD Impact Level (IL)s can your product support? | Open Ended | |
| What is your product's frequency of software updates? | Open Ended | |
| Does your product provide initial training along with telephone and electronic help desk support with purchase? | Yes/No | |
| Does your product support DoD Common Access Card (CAC) Identity Provider (Id) authentication | Yes/No | |
| Can your product be hosted in DoD cloud environments? | Yes/No | |
| What is the standard warranty provided with your product? | Open Ended | |
| What operating systems can be monitored by your product? | Open Ended | |
| Types of external (DISA, AWS, etc.) hosting environments supported? | Open Ended | |
| If web-hosted, what is guaranteed level of uptime? | Open Ended | |
| Does your product support integration with Microsoft Power Platform? | Yes/No | |
| Is your entity a small Business? (If Yes, please provide which type(s) of small business.) | Yes/No | |
| Based on the limited information in this RFI, please provide a Rough Order of Magnitude estimate to include any part numbers and rates detailed by Base Period and Option Years. Please include any assumptions that would affect Rough Order of Magnitude. (Discount based on X volume of licenses, etc.) | Open Ended | |
| Proposed Product Service Code (PSC). | Open Ended | |
| Proposed North American Industry Classification System Code (NAICS) Code. | Open Ended | |
| Do you currently have Federal Government and DoD customer(s)? Please provide up to 5 customers who are with a Federal Agency and/orDoD organization. Please provide names, locations and contact information for each organization. | Open Ended |
Sheet2
| Requirements |
| We require a Commercial off the shelf solution that can be used on a laptop with Windows 11 Version 23H2 for x64-based Systems, HP Printer E6B67A, HP M507, HPM611, Windows Server 2016 Standard 10.0 (14393) and AVD/DBCE. |
| The software should be able to interface with our COBOL based accounting system. |
| If so will the file that is generated be secure? PDF, etc. |
File details come from the government source that posted it. Updated .