DOL-OPS-15-R-00062_Amend_000001_--_IT_Integration_Engineering_Support_Services.pdf

(x)

DOL-OPS-15-R-00062

x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

Washington DC 20210-0001

OPS

S-4307 200 Constitution Ave, NW Office of Procurement Services US Department of Labor

09/10/2015000001

64121

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

09/10/2015

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to clarify and revise the past performance reference in section M.4.3 to state the following:

"The evaluation will consider both the relevance and recency of past projects within the past 5 years".

Period of Performance: 04/06/2016 to 04/05/2023

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Nashaunte Graham

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

B.2 PERFORMANCE SCHEDULE

This contract consists of a base period and four (6) option period(s). These period(s) are as described below:

YEAR BEGINNING ENDING

Base Period TBD TBD

Option Period I TBD TBD

Option Period II TBD TBD

Option Period III TBD TBD

Option Period IV TBD TBD

Option Period V TBD TBD

Option Period VI TBD TBD

Section C

C-1

SECTION C - DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT

INTRODUCTION

1. GENERAL: This contract will provide Information Technology (IT) Engineering Support Services to the Office of the Chief Information Officer (OCIO) at the Department of Labor (DOL). DOL intends to award this Indefinite Delivery

Indefinite Quantity (IDIQ) Contract to multiple vendors. DOL will define and purchase the required effort using a series of separate Labor Hour (LH), Firm Fixed Price (FFP) or Fixed Price Level of Effort (FPLE) Task Orders (TO).

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform IT

Engineering Support Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards specified in this Solicitation.

1.2 Background: The DOL Office of the Chief Information Officer (OCIO) manages, operates and secures a diverse set of IT infrastructures, applications and IT services (internally and externally provided), and technology-enabled solutions on behalf of Agencies that make up the DOL. Each of the Agencies’ IT systems operates using a set of similar but different set of hosting, authentication and data communication infrastructures (both Wide and Local Area Networks).

Each Agency has developed policies and procedures to meet its specific business needs. The OCIO has taken on the challenge of integrating the Agency systems and creating a common IT services and systems , which will support all

Agency stakeholders (internal and external) using a set of common systems and procedures. The OCIO will manage the resulting integrated IT program centrally in a coordinated and cost effective manner providing a complete set of IT operational and support services to approximately 22,000 users.

In addition to the integration efforts, the OCIO is leading the DOL-wide effort to transition the current limited and costly infrastructure into a modern, flexible, secure and scalable computing environment, which takes full advantage of mature and developing technologies and procedures to deliver an ever increasing value to the DOL customers. Of particular interest are cloud-based technologies as well as flexible and secure access from a variety of devices, including users’ own devices.

The results of the OCIO’s efforts will build a foundation for creating an organization that values well-defined processes, applies repeatable procedures, moves away from a reactive to proactive approach to dealing with challenges and bases its management and operational philosophy on quality and an adherence to standards.

To realize its vision, the DOL OCIO is seeking support of highly qualified IT engineering contractor(s), who have a proven record of providing innovative end-to-end IT engineering services to government organizations similar in size to the DOL with special emphasis on experience with the fifteen US Cabinet-level Agencies.

1.3 Objectives: The objective of this IT Engineering Support Services Contract is to acquire expertise and services in broadly-defined disciplines of Information Technology and Systems Engineering. The DOL OCIO will apply these expertise and services to its mission to transform and optimize the IT systems it manages.

As an organization entrusted with developing cost effective and flexible IT solutions, the OCIO is seeking a support contractor with a capabilities, processes and proven record of introducing innovative and practical solutions. These solutions should encompass a full range of traditional, premise-based systems along with internally and externally hosted

(managed) solutions and services. The critical objective is to quickly develop cost-effective and flexible solutions that meet customer needs while easily integrating into the agreed-upon IT architecture.

1.4 Scope: OCIO has identified a need for support in two IT Engineering tracks: Track 1 – Systems Engineering and

Track 2 – Infrastructure Engineering.

C-2

Track 1 – Systems Engineering includes the following IT engineering disciplines:

Enterprise Solutions Engineering

Systems Integration Engineering

Baseline Assessment

Information and Data Engineering

Software Engineering

Project Management of Engineering Efforts

Track 2 – Infrastructure Engineering includes the following IT engineering disciplines:

Infrastructure Engineering

Data Center Engineering

Security Engineering

Network Engineering

Mobile IT Engineering

Project Management of Engineering Efforts

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and six (6) 12-month option years. The Period of Performance is as follows:

Base Year

Option Year I

Option Year II

Option Year II

Option Year IV

Option Year V

Option Year VI

1.6 General Information

1.6.1 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800 and 1800

EST Monday thru Friday except Federal holidays. Total hours worked per day, per full time employee, shall not exceed eight (8) hours, Monday through Friday, without prior written approval from the Contracting Officer.

C-3

All Key Personnel must be available during the Core Hours. Core Hours of Operation are 10:00 am to 2:30 pm Eastern

Time, Monday through Friday, with the exception of Federal Government holidays.

The contractor will not be reimbursed when the government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful contract performance.

DOL reserves the right to alter business hours based due to business needs, as well as local, national, and international events.

Overtime work may be performed only with the written authorization of the CO and COR.

1.6.5 Place of Performance: The contractor may perform work, at the following work sites noted below. If work is required, the government will issue a task order for the specific location(s).

National Office

US Department of Labor

OASAM-ITC

200 Constitution Avenue NW Room N-1301

Washington, DC 20210

Regional Offices

_Atlanta, GA

_ Boston, MA

_ Chicago, IL

_ Dallas, TX

_ Denver, CO

_ Kansas, KC

_New York, NY

_ San Francisco, CA

_ Seattle, WA

_ Philadelphia, PA

Sub-Regional Offices

_Los Angeles, CA – Parent site: San Francisco, CA

_ Cleveland, OH – Parent site: Chicago, IL

_ St. Louis, MO

_Salt Lake City, UT

_Beckley, WV

_Triadelphia, WV

_Patriots Plaza, DC

_Arlington/Crystal City, VA

_Silver Spring, MD

During declared emergencies or drills, the Emergency Management Centers (EMCs) would become on-demand work sites. During non-emergencies, the IT infrastructure located at the EMCs is limited in nature, and fully administered and supported by the contractor staff located at the National Office site during non-emergency.

1.6.6 Type of Contract: The government will award a multi-award Indefinite Quantity Indefinite Delivery (IDIQ) contract.

C-4

1.6.7 Security Requirements

The Federal Information Security Management Act (FISMA) and Office of Management and Budget (OMB) policy require external providers handling federal information or operating information systems on behalf of the federal government to meet the same security requirements as federal agencies. DOL reserves the right to levy additional security requirements, if new or unforeseen risks are discovered at a future time up to, but not limited to using a DOL provided computer configuration.

1.6.7.1 Security and Privacy Requirements

Contractor staff is required to conform to all applicable sections of the U.S. Code and the Code of Federal Regulations and DOL’s security and privacy policies to include, but not be limited to:

Title III of the E-Government Act of 2002 — Federal Information Security Management Act (FISMA), as amended

The Privacy Act of 1974, 5 U.S.C. § 552a , as amended

The Freedom of Information Act, PL 93-502

OMB Circulars and Memorandums (i.e. A-130, Appendix III, Security of Federal Automated Information

Resources)

Homeland Security Presidential Directive 12, Policies for a Common Identification Standard for Federal

Employees and Contractors

National Institute of Standards and Technology (NIST) Special Publications (SP) Series

NIST SP 800-53 Rev 4.

And other DOL-specific security regulations and policies, such as:

o Department of Labor (DOL), Computer Security Handbook (CSH) o DOL Manual Series (DLMS) 9 – 400, IT Security o DLMS 9 – 1200, DOL Safeguarding Sensitive data Including Personally Identifiable Information o Portable Systems Equipment Policy

The sections below highlight key areas of compliance required by the contractor staff and its subcontractors.

1.6.7.2 Compliance with the Federal Regulations and Laws

Program systems shall be subject to security reviews, as required by the Government, before and throughout the period of performance. In the event the program/system is identified for a review the contractor shall assist DOL in providing support upon request during the DOL Inspector General (IG) or other federally supported IG audit processes (i.e., providing supporting evidence, ad-hoc reports, interviews, documentation, etc.).

Where the Contractor is required custody of sensitive information under this contract, it must be protected under the

Privacy Act of 1974, 5 U.S.C. § 552a -- as Amended. The Offeror shall be responsible for safeguarding Personally

Identifiable Information (PII) against unauthorized disclosure, dissemination or modification in accordance with contract requirements, law, and DOL PII policy and regulations. This shall include, but is not limited to Privacy and PII data located in IT systems, software, research data/information, documentation, personnel (institutional knowledge) and facilities.

The Contractor shall immediately notify the DOL COR and the DOL Information Security Officer when a security incident(s) is suspected or verifiably detected, so the other parties may take steps to determine whether there has been a compromise and to take appropriate security precautions. Contractor staff will provide reasonable support in analysis and/or investigation into any security incidents.

In the event of a disruption, the Contractor shall immediately (within 15 minutes of discovery) notify the COR that a disruption has occurred and describe the contingency operations undertaken or to be undertaken to avoid a disruption of the services.

C-5

The Contractor shall not release, publish, or disclose sensitive information to unauthorized personnel, and shall protect such information in accordance with provisions of 18 US Code Section (USC) 641 (Criminal Code: Public Money, Property or Records).

1.6.7.3 Compliance with Physical Security

The Contractor shall be responsible for ensuring compliance by its employees and subcontractor’s with physical security requirements of DOL and other Government installations or Contractor facilities where work is performed under this support contract. This includes the safekeeping and display of a DOL-issued photo ID badge for Contractor personnel and any subcontractors while these employees are in federally owned or leased property. The Contractor shall ensure the security of all physical DOL property, building ID badges, key cards and standard keys issued to the Contractor staff. The

Contractor shall ensure that employees leaving this support contract permanently or for an extended period of time return badges, property, key cards, parking place cards, and key the same day the employee leaves.

The Contractor shall control access to its facilities, equipment, material and documents by employees and visitors via electronic and/or physical methods corresponding to the sensitive nature of the work being performed, and information being handled. Electronic and physical methods of security include, but are not limited to, guards, intrusion detection devices, surveillance cameras, lighting and fencing. For a complete reference of recommended physical security controls, please refer to NIST Special Publication 800-53.

1.6.7.4 Personnel Security

DOL’s work environment is considered sensitive but unclassified. DOL is required under the Homeland Security

Presidential Directive 12 (HSPD-12) “Policy for Common Identification Standard for Federal Employees and

Contractors” to perform a Minimum Background Investigation (MBI) for Contractors. The MBI is a background investigation that is conducted through the Office of Personnel Management. It is initiated by completing the Standard

Government Forms and includes written inquiries to current and past employers, schools, references, and local law enforcement agencies covering the past five years. This investigation will be conducted for the Contractor and

Subcontractor staff assigned to perform under this support contract and must have acceptable results. The use of any form other than the Standard Government Forms will not be accepted.

In order to determine initial personnel suitability, the Contractor/Offeror shall perform, at no cost to the Government, a

National Agency Check and Inquiries (NACI) for all personnel proposed to perform any work under this contract. The results of each NACI shall be provided to the CO or COR for review. The CO or COR will make a determination whether to proceed or not with the proposed staff.

Contractor staff shall be required to provide two forms of acceptable identification as described in the Form I-9

Employment Eligibility Verification, provide a current photograph, and be finger-printed. Successful clearance is required for an employee to continue working under this Contract per Personal Identity Verification of Contractor

Personnel clause of the Federal Acquisition Regulation (FAR).

1.6.7.5 Personal Identity Verification

The Contractor shall comply with DOL personal identity verification procedures as described in the HSPD-12, OMB guidance M-05-4, and Federal Information Processing Standards Publication (FIBS PUB) Number 201.

1.6.7.6 Required Security Training

All DOL employees and contractors must receive security awareness training prior to being given access to DOL systems and periodically thereafter as required by DOL security policies. The contractor shall ensure that all required training for staff is completed within the designated time frames that are promulgated for the course/topic. Topics include, but are not limited to:

General Security Awareness Training, Safeguarding Personally Identifiable Information, and

Continuity Awareness

C-6

Role based training for staff with security responsibilities and elevated privileges

1.6.7.7 DOL-Specific Security and Privacy Requirements

Contractor staff is required to conform to DOL’s security and privacy requirements as described below.

1.6.7.7.1 Compliance with the Computer Security Act

The Contractor shall comply with the Computer Security Act of 1987. All products and deliverables and serviced developed or provided under the this contract shall comply with DOL Computer Security guidelines and guidelines contained in Office of Management and Budget (OMB) Circular A-130. All contract staff working in DOL office space, using DOL LAN/WAN and/or accessing DOL computer resources to perform duties under the this contract shall agree and sign DOL Rules of Behaviors for Computer User and Non-Disclosure Agreements. The Contractor shall submit a copy of each signed and witnessed Non-Disclosure Agreement to DOL COR prior to the employee performing any work.

1.6.7.7.5 Required Security Training

All DOL employees and contractors must receive security awareness training prior to being given access to DOL systems and periodically thereafter as required by DOL security policies.

1.6.7.8 Additional Requirements and Provisions

The Contractor shall assume all responsibility for creating and submitting the documentation required prior to obtaining access to DOL computer and communication networks for its staff and its subcontractor personnel. DOL will not pay for

Contractor’s time spent filling out, submitting, and fixing DOL network access applications. DOL will not reimburse the

Contractor for time spent submitting, updating, and managing rejected applications.

The Contractor shall be fully responsible for obtaining and maintain security accreditation of its facilities and tools, if applicable. Contractor shall have qualified personnel to start execution of transition activities on the day of the kick-off meeting.

1.6.7.18 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Special Qualifications: Contractor personnel must possess strong oral and written communication skills.

Personnel must be able to clearly articulate and respond to the Government’s request.

In addition, all personnel must meet minimum education, professional and experience qualifications as described in the applicable Labor Category Descriptions in Attachment J3of this RFP.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation

Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any

C-7 deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract/order.

1.6.11 Key Personnel: The following personnel are considered key personnel by the government:

Contract Program Manager. The Contract Program Manager (CPM) shall serve as the government’s primary point of contact for all contractor work under this contract. The CPM shall be directly responsible for delivery of all services described in this solicitation and the resulting Task Orders. The CPM shall be DOL’s single Point of Contact (POC) for all issues associated with the activities resulting from this solicitation. The CPM shall respond to government questions, concerns, and comments, as well as be proactive in alerting the government to potential contractual or programmatic issues. Additional functions would include customer service, program management reviews when requested by the government, invoicing, and submission of any deliverables required by the contract. The contractor must appoint a CPM and alternate who will serve as the DOL onsite primary Point of Contact (POC) for all contract related activities. The

CPM and alternate are considered key personnel. DOL expects the CPM and alternate personnel will meet minimum education, professional and experience qualifications as described in the Program Manager Labor Category Description in

Attachment J3of this RFP.

Engineering Track Lead Engineer – The Lead Engineer is responsible for coordinating all technical efforts executed by the contractor under this contract. The Lead Engineer should have the knowledge and experience to provide technical leadership to its team and act as the technical advisor to the government. DOL expects the Lead Engineer personnel will meet minimum education, professional and experience qualifications as described in the Subject Matter Expert (SME) at

Master level Labor Category Description in Attachment J3of this RFP.

Each Task Order may identify additional Key Personnel for that Task Order.

The Key Personnel or alternate shall be available between 0800 and 1800 EST Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

DOL will evaluate the experience and education of the Key Personnel as part of the source selection process.

Additional requirements regarding Key Personnel are listed below:

1. Designation of Key Personnel. Before replacing an individual as a Key Personnel, after contract award, Contractor shall provide DOL with the resume and other information regarding the individual so that DOL can verify that the individual meets the qualifications of the position or function. Prior to final assignment of the individual, the Contractor shall introduce the individual to appropriate representatives of DOL and begin the onboarding process. Contractor's appointment of Key Personnel shall be subject to the Contracting Officer's written consent. DOL and Contractor shall meet as appropriate to update the list of Key Personnel.

2. Replacement or Reassignment of Key Personnel; except as otherwise mutually agreed or absent extenuating circumstances beyond the control of the Contractor, the Contractor shall not reassign or replace any Key

Personnel for twenty-four (24) months after his or her designation as Key Personnel.

3. Extenuating circumstances include:

a. Key Personnel's voluntary resignation from Contractor;

b. Dismissal of Key Personnel by Contractor;

c. Inability of Key Personnel to work due to medical leave (illness, sickness), leave covered under the

Family Medical Leave Act (maternity leave, care of a loved one, etc.), disability or death; or

d. Following the termination or expiration of the IDIQ or the applicable Task Order (where such work is not intended to be continued under another Task Order).

4. For any event not described in 3 (a) through 3 (d) above, Contractor must notify DOL, in writing, of its intention to replace or reassign Key Personnel. Written notice must be received by DOL three months (90 days) prior before contractor proceeds with any replacement or reassignment of Key Personnel.

C-8

5. If the Contractor replaces or reassigns Key Personnel in violation of this provision, in addition to whatever rights and remedies DOL may otherwise have, Contractor shall be responsible for replacing such Key Personnel within fifteen (15) business days of the last day of such Key Personnel's employment with the Contractor. Training of the Key Personnel replacement shall not be an additional charge to DOL.

6. DOL's Replacement of Key Personnel. The Contracting Officer, in consultation with the COR, may require

Contractor to remove any individual Key Personnel immediately, for any reason, including, but not limited to, improper conduct at the worksite, the arrest of any Key Personnel for conduct that may embarrass DOL or question the integrity of the Key Personnel such as alcohol-related charges; charges related to illegal drug use, possession or distribution; fraud charges; and domestic violence charges. DOL may allow the return of Key

Personnel back to their position once the charges have been resolved in court and a finding of innocence is determined. Plea bargains agreed to by Key Personnel will be reviewed on a case-by-case basis to determine whether the Key Personnel should be allowed to return to his/her duties.

7. Contractor's Special Request For Replacement or Reassignment.

a. DOL CO Review. In the event that Contractor wishes to replace or reassign a Key Personnel for reasons other than those listed in subsection (2) above, Contractor may make a written reasoned request to the

Contracting Officer. The Contracting Officer, in consultation with the COR and Federal Project

Manager, will review such requests on a case-by-case basis.

b. Review by CO. In the event that the CO declines Contractor's request, then the Contractor may request a meeting with the CO and the COR to discuss the request. The decision of the CO following such meeting shall be final.

8. Replacement of Key Personnel. In the event any Key Personnel is reassigned or otherwise removed before his or her service under the applicable Task Order is completed, Contractor shall as soon as practicable assign an appropriate replacement who shall thereafter be designated as a Key Personnel. Additionally, in order to ensure a smooth transition between such Key Personnel, DOL and Contractor shall jointly agree (such agreement not to be unreasonably withheld by either Party) upon an appropriate overlap period where both the Key Personnel being reassigned or removed and the replacement Key Personnel are assigned to support the contract or TO.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 Contractor Travel: Contractor may be required to travel CONUS during the performance of this contract.

Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation

(JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR prior to start of travel

1.6.15 Organizational Conflict of Interest: The policy of DOL is to avoid contracting with contractors who have unacceptable organizational conflicts of interest. An organizational conflict of interest means that because of existing or planned activities, a Contractor is unable, or potentially unable, to render impartial assistance to the agency, or has an unfair competitive advantage, or the Contractor’s objectivity is, or might be, impaired. If the Contractor does not have any

OCI issues, it must positively affirm so in writing.

The following provides the contractor with examples of situations where mitigation plans may or may not be required by

DOL. These examples are not intended to be inclusive.

Disclosure by contractors participating in a DOL acquisition. Contractors should provide information which concisely describes all relevant facts concerning any past, present or currently planned interest, (financial, contractual, C-9 organizational, or otherwise) relating to the work to be performed and bearing on whether the contractor has a potential

OCI.

If the Contractor does not disclose any relevant facts concerning an OCI, the Contractor, by submitting an offer or signing the contract, warrants that to its best knowledge and belief, no such facts exist relevant to possible OCI.

It is not the intention of DOL to exclude a Contractor from a competitive acquisition due to a perceived OCI. DOL

Contracting Officers are fully empowered to evaluate each potential OCI scenario based upon the applicable facts and circumstances. The final determination of such action may be negotiated between the impaired Contractor and the DOL

Contracting Officer. The Contracting Officer’s business judgment and sound discretion in identifying, negotiating, and eliminating OCI scenarios should not adversely affect DOL’s policy for competition. DOL is committed to working with potential vendors to eliminate or mitigate actual and perceived OCI situations, without detriment to the integrity of the competitive process, the mission of DOL, or the legitimate business interests of the vendor community.

Mitigation plans: The successful Contractor will be required to permit a Government audit of internal OCI mitigation procedures for verification purposes. DOL reserves the right to reject a mitigation plan, if in the opinion of the

Contracting Officer, such a plan is not in the best interest of DOL. After award, DOL will review and audit OCI mitigation plans as needed (in the event of any changes due to mergers, consolidations, or any unanticipated circumstances that may create an unacceptable organizational conflict of interest).

By agreeing to the award of this contract, the Contractor or subcontractor agrees not to compete for any follow-on work related to this contract. In particular, Contractor or subcontractor will not compete for any future U.S. Department of

Labor solicitation in which they obtained; worked on; or helped develop requirements that are part of the future U.S.

Department of Labor solicitations.

1.6.16 Phase-In/Phase-Out Period: Phase-In requirements will be defined at the Task Order level, when appropriate.

Continuation of the DOL operations is a critical concern during the transition of activities from an incumbent Contractor or vendor staff to the successor. Services are to be obtained in the most cost-effective manner and free of any potential conflicts of interest. To prepare for contract phase-out, as well as task order phase out when appropriate, the Contractor shall develop a 30 Day Outgoing Transition Plan for transitioning the services to the successor Contractor(s) to ensure continuity of services, minimize any decreases in productivity, and prevent possible negative impacts on additional services during the phase out period. The contractor shall provide all documentation and code developed under the contract. The Contractor shall coordinate phase-out efforts with the Government and successor Contractor(s).

1.6.17 Proposed Subcontractor Agreements: Subcontractor agreements must be approved by the Contracting Officer.

Subcontracting agreements submitted and approved in response to the Department of Labor’s (DOL) Request for

Proposals (RFP) shall remain in place for the duration of each task order placed on this Indefinite Delivery Indefinite

Quantity (IDIQ) contract, unless otherwise agreed to in writing by the Contracting Officer by modification to the contract. In the event the contractor proposes to substitute any of the key personnel designated in the subcontracting agreements, the resume (s) proposed must demonstrate the same or greater qualifications and experience as those required by the PWS. The DOL will determine whether proposed resumes are qualified to work on the project. The DOL shall approve proposed resumes within 14 days after submission.

1.6.18 Task Orders: The government will execute all work under this contract using a series of Task Orders (TO). The individual TOs will define the government needs as well as explain how the Task Order Proposals (TOP) will be evaluated. The DOL will use a variety of evaluation approaches including, but not limited to best value and Lowest

Proceed Technically Acceptable (LPTA) evaluation methodologies.

1.6.19 508 Compliance: The Contractor shall ensure that all documents and Web updates delivered to DOL are compliant with the applicable Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) regulations. Information about the

C-10

Section 508 Electronic and Information Technology (EIT) Accessibility Standards may be obtained via the Web at the following URL: www.Section508.gov.

1.6.20 DOL’s Rights, Roles and Responsibilities

In order to accommodate unforeseen situations and sudden changes in the underlying directives, DOL reserves the right to change priorities and redirect activities within the scope of the contract and the associated TOs. All Contractor employees

(Key personnel and non-key personnel) shall present a professional appearance at all times, must comply with the rules and regulations of individual work sites where work is performed and their conduct shall not reflect discredit upon the

United States and or the DOL. The Government reserves the right to remove any Contractor personnel or its sub-

Contractors that pose a potential threat to the health, safety, security, general well-being, or operational mission of the installation or its population.

DOL COR is the only entity authorized to provide access to DOL’s network and its elements.

All products, data, and deliverables developed under this contract are the property of the United States Government and

DOL.

All intellectual properties, including but not limited to, databases, documents, creative notions, software code, or custom configuration of Commercial Off The Shelf (COTS) software, or any other collateral developed under this contract will be the property of DOL, not that of the Contractor or subcontractors.

DOL reserves the right to verify any and all report and summary data provided by the Contractor with the source data that the Contractor used to generate said reports and summaries. The Contractor shall maintain summary project and performance data for the duration of the contract.

DOL reserves the right to approve Contractor-provided hardware and software based on security requirements and mitigations. Hardware, COTS software, custom-developed software, Government Off The Shelf (GOTS) software, licenses and data provided, generated and procured during the execution of this contract shall remain the property of the

Government and shall be returned to the Government at the end of the contract or when requested to do so by DOL.

DOL reserves the right to review resumes of all staff proposed by the Contractor and make recommendations as to suitability of the proposed personnel.

https://webmail.noblis.org/OWA/redir.aspx?C=fc9fd8f47b424f15ad6ab16234bf190a&URL=http%3a%2f%2fwww.Section508.gov

C-11

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the

Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

C-12

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

CFR Code of Federal Regulations

CMMI Capability Maturity Model Integration

CO Contracting Officer

COR Contracting Officer Representative

COTS Commercial Off the Shelf

CPM Contract Program Manager

DOL Department of Labor

FAR Federal Acquisition Regulation

FISMA Federal Information Security Management Act

FFP Firm Fixed Price

HSPD Homeland Security Presidential Directive

IDIQ Indefinite Quantity Indefinite Delivery

IT Information Technology

ISO International Standards Organization

LAN Local Area Network

NIST National Institute of Standards and Technology

OCI Organizational Conflict of Interest

OCIO Office of the Chief Information Officer

OMB Office of Management and Budgets

ODC Other Direct Costs

PII Personal Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

T&M Time and Material

TO Task Order

USC US Section Code

WAN Wide Area Network

C-13

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

For staff performing work at DOL locations, the DOL will provide working space including furniture, computers, network connections, and telephone access for official work-related calls only. DOL will provide appropriate software

(operational and development) on-site at the Frances Perkins building located in Washington, DC. .

C-14

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS. Details will be provided in each TO.

4.2. Additional requirements: All computers and associated equipment used by the Contractor shall conform to United

States Government Configuration Baseline (USGCB) standard.

The Contractor will not be allowed to operate any hardware or software device on the DOL network without getting an approval from the DOL. Once such approval is granted, any changes to the Contractor furnished equipment using DOL’s network must be presented by the Contractor for certification and approval by the DOL CO.

Contractor shall be responsible for scaling its operations to meet DOL’s capacity, availability and performance requirements with no additional cost to the DOL.

4.3 Hardware, Software and Services

The Government may ask the Contractor to purchase or lease certain equipment or services for use under this contract with the intent of reimbursing the Contractor for the purchase price or monthly expenses. The Government will make this request (in advance) in writing, providing approval of the cost or a budget limitation for the item(s) requested. Any lease entered into by the Contractor as a result of this request must not exceed the costs approved by the Government nor the amount of time remaining in the contract. The lease may be renewed by the Contractor as long as the Government renews the contract and determines that the equipment is still needed. If the contract is terminated before the end of the contract term because the Contractor is determined by the Government to be in default of the contract, the Government is not responsible for completing the lease agreement beyond the termination date of the contract or for paying any penalties or fees due to early cancellation of the lease.

In the event the Contractor requires third party software, hardware or services to be used in any way with respect to this

DOL contract, the Contractor shall purchase the software, hardware or services in the name of the DOL and shall provide

DOL with the software, hardware or services at the time indicated by the DOL. The Contractor shall request and receive in advance written approval from the Government before purchasing or leasing any such equipment for use under this contract. If this advance written approval is not obtained, any request for reimbursement for the costs may be denied by the Government. The Contractor's request must include cost information and a justification for the action. The

Government reserves the right to deny the request based upon the expense of the purchase or lease or a determination that the purchase/lease is not justified.

In cases where procurement is required to fulfill needs of a project or an effort defined by a TO, the contractor shall follow the standard procurement practices as described in the applicable FAR regulations.

4.4 Other Direct Costs:

The Contractor shall request and receive in advance written approval from the Government before incurring other direct costs (incidental services for which there is not a labor category specified in the contract, travel related to agency-specific projects, computer usage charges, and emergency procurements under the micro purchase threshold). If this advance written approval is not obtained, any request for reimbursement for the costs may be denied by the Government. The

Contractor's request must include cost information and a justification for the action. The Government reserves the right to deny the request based upon the expense of the purchase or lease or a determination that the purchase/lease is not justified.

C-15

4.5 Contractor Travel:

Contractor will be authorized travel expenses consistent with the substantive provisions of the Federal Travel Regulation

(FTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR

C-16

PART 5

SPECIFIC TASKS

5. Specific Tasks:

The Contractor shall provide appropriate technical and project management personnel to fulfill the requirements of specific engineering tasks. DOL OCIO will provide the Contractor with the requirements of these tasks and will work with the Contractor in managing the work’s progress. During the course of this contract, the Government may enter into relationships with other contractors to provide services separate from the work being performed under this contract, but requiring interface and collaboration by the contract awardee to support various projects (as identified by the Contracting

Officer or other authorized government official).

The contract awardee hereby agrees to cooperate fully with other contractors occupying the same work space or collaborating on other projects (as identified by the Contracting Officer or other authorized government official) to support the agency’s mission.

Task Execution: Each engineering task order will be defined in accordance with the engineering tasks listed in the

Performance Work Statement (PWS). Task orders will be for a specified period of performance and will be managed and monitored by an appointed Contracting Officer’s Representative (COR). Program Managers/Project Managers may be responsible for the overall success of their contractor’s staff performance for each task order.

DOL will require regular (as defined in a TO) written project progress updates with data showing execution against milestones and budget.

5.1 Management Requirements (Applicable to Tracks 1 and 2)

5.1.1 Program Management and Execution

The Contractor shall be responsible for satisfying all requirements contained in this PWS and subsequent TOs. To properly manage the execution of the TOs, the Contractor shall:

Formulate and enforce work and quality standards

Review work in progress

Manage timely delivery of information and products requested by DOL, both scheduled and ad-hoc

Deliver progress and status reports

Interface with other Contractors

Ensure adherence to the applicable DOL IT security policies and procedures

Take responsibility for and coordinate issue resolution

The Contractor's management team shall provide technical and functional support to cross-organizational working groups addressing large-scale changes to DOL's IT infrastructure.

5.1.2 Performance Reporting

The Contractor shall be responsible for gathering, processing and presenting the system performance data at the regularly scheduled review sessions.

5.1.3…