Attachment_6_-_Sample_Task_Order_Track_2.doc

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Attachment 6 - Sample Task Order Track 2

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PROCUREMENT SENSITIVE – LIMITED DISTRIBUTION WITHIN DOL ONLY

Sample task order For Track 2 - Infrastructure Engineering U.S. Department of Labor 200 Constitution Avenue, NW

Washington, DC Table of Contents

21.0 Background

22.0 Objectives

53.0 Scope

54.0 Requirements

125.0 Period of Performance

126.0 Place of Performance

127.0 Schedule/Milestones

128.0 Acceptance Criteria

139.0 Required Resources for sample task

1310.0 Evaluation criteria for sample task

1311.0 Other Requirements

1.0 Background The Department of Labor (DOL) has recently laid out its vision for Information Technology (IT) modernization and consolidation. Towards this goal, DOL OASAM-OCIO has published the Information Resource Management (IRM) strategic plan available at http://www.dol.gov/oasam/ocio/DOL-IRM-SP.pdf. Key elements of the DOL IRM plan include IT Modernization infrastructure integration, data center consolidation initiative (DCCI), shared ``services across agencies, unified communications, integrated enterprise services such as Cloud E-Mail, Collaboration, and Mobility, and strategic data management in support of its strategic plan to unify and redesign its data delivery platform and in support of the Federal Digital Government Strategy (https://www.whitehouse.gov/sites/default/files/omb/egov/digital-government/digital-government.html).

Historically, the IT organization at DOL has been federated in that many of the sub-agencies at DOL (e.g. OSHA, Wage and Hour Division, Employment and Training Administration, etc.) have their own IT organization and budget. The initial benefit of this structure was to give the Department’s agencies the autonomy (from an IT perspective) to make IT investments and strategy decisions that were in the best interest of the specific sub-agency. However, the drawback of this structure was that it resulted in duplicative infrastructure, systems, and tools that were often not interoperable; or not based on uniform standards-based solutions. The technical challenges in dealing with such disconnected solutions became most evident when DOL undertook an enterprise-wide IT modernization initiative (e.g. Windows desktop upgrades, cloud e-mail migrations, etc.) and had to develop workaround strategies to overcome the variety of technology environments in use within the Department.

Although DOL is in the process of consolidating the IT infrastructure across its sub-agencies, there remain a large number and wide variety of non-standardized network and security infrastructure hardware, software and services; resulting in non-optimized name resolution performance, lack of centralized management and monitoring capabilities, and an inability to leverage economies of scale.

2.0 Objectives The Department of Labor (DOL) Information Resources Management (IRM) Strategic Plan is the Department's IT vision that joins its information resources with its business strategies and investment decisions. This vision parallels the Department's Strategic Plan, describing how information resources will help accomplish the Department's mission and to ensure IRM decisions are integrated with organizational planning, program decisions, budget, procurement, financial, and human resources management.

Amongst several strategic initiatives in the DOL IRM Plan, data center consolidation and infrastructure modernization are two key elements.

DOL OCIO commenced a Data Center Consolidation initiative (DCCI) focused on bringing the DOL in line with the Federal Data Center Consolidation Initiative (FDCCI) to promote the use of Green Information Technology (IT). OCIO procured facilities and services at the Silver Spring, MD (Silver Spring Data Center (SSDC)) as part of the DOL Data Center Consolidation Initiative (DCCI) and in response to the OMB initiative to consolidate federal data centers to promote Green IT, reduce costs, and increase security and efficiency. DCCI is on DOL’s Information Technology (IT) strategic roadmap to adopt a consistent approach to managing IT infrastructure, IT assets, and data throughout the Department. SSDC is a Tier III outsourced facility that provides a full range of enterprise data center services including: colocation, IT infrastructure, managed hosting, and Cloud services. This facility currently houses several DOL component systems and services, including: messaging infrastructure, unified messaging, collaboration, directory synchronization, Active Directory and DNS. It is also an alternate processing site for the OWCP User Environment (OFCCP, OLMS, OWCP, and WHD), and supports colocation of OCFO components. The SSDC infrastructure is configured to support the following IT functional components:

· Facilities Management (power, cooling, real-estate, etc.)

· Network Infrastructure (cabling, wireless, switching, routing, load balancers, Wide Area Network (WAN) Accelerators, network management devices)

· Network Services (Active Directory (AD), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) and Network Time Protocol (NTP)

· X86 Compute (physical and virtual instances of Windows and Linux Operating Systems (OSs))

· Non-X86-based Compute (Oracle Solaris and IBM AIX (OSs)

· Storage (back-up, restoration and off-site storage)

· Security (firewalls, content filtering, anti-virus, intrusion protection/detection, spam filtering, software distribution and patching, security compliance, configuration management and Syslog)

As part of the IRM, the Department requires a modernized IT infrastructure that supports centralized services and management capabilities; provides fundamental failover, backup and recovery services; and adheres to all federal security requirements, including but not limited to Federal Information Security Management Act (FISMA) requirements and the Trusted Internet Connections (TIC) initiative. The modernized DOL infrastructure is envisioned to support unified communications, VoIP/IVR, wireless, and emerging network technologies; allow DOL staff to access services which are hosted from DOL locations as well as outsourced services, that may be delivered through IaaS, PaaS, and SaaS delivery models. DOL envisions this to be a multi-year, multi-phase project. DOL is undertaking these improvements in a phased manner by evaluating and modernizing infrastructure capabilities within each agency at DOL, one agency and/or regional office at a time, towards the ultimate goal of a unified IT architecture and services across all of DOL. The objective of this task is to evaluate and improve the SSDC, to design a framework and detailed assessment for virtualization of next-generation IT tools and services, create an Integrated Development and Operating Infrastructure Environment (IDOI), and design a backup and disaster recovery framework. To achieve these objectives, the Department must:

Objective 1- Conduct detailed assessment, survey of the benefits (or lack thereof) of Data Center IT virtualization of next generation IT tools and services, evaluate virtualization options, and create a roadmap

Objective 2: Create a detailed virtualization target architecture and a detailed design for next generation IT virtualization at Office of the Assistant Secretary for Administration and Management (OASAM) and Silver Spring Datacenter (SSDC). Develop detailed plan for a pilot virtualization use case involving an upgrading of an end of life hardware and operating systems. Currently the Department of Labor (DOL) has about 730 Windows 2003 Servers. These servers are reaching end of life and will need to be upgraded as no more security patches will be released for these servers after the end of 2015. There exist several options to get these server upgraded or replaced. This scenario focuses on using the private cloud to provide standardized image to upgrade a 2003 Windows server Objective 3: Design and deliver an implementation plan for a novel Integrated Development and Operating Infrastructure Environment (IDOI) at SSDC as an amalgamation of Network, Computer, and Storage resources that are provisioned at the SSDC as a part of the Data Center Consolidation Initiative (DCCI) to support DOL’s business requirements of instituting 5 distinct operating environment consisting of the following:

· Production infrastructure environment

· Staging infrastructure Environment

· Testing infrastructure Environment

· Development infrastructure Environment

· Research and Development infrastructure Environment The IDOI is a set of computing technologies and standards that will enable secure and interoperable applications to be rapidly developed and executed across a variety of computing environments: server, client, mobile devices, and platforms. The IDOI will drastically reduce the time it takes to design, develop and deliver relevant applications to DOL end-users. As a part of its detailed design, the contractor shall describe the concept of network security zones and present a conceptual layout zones for each operating environment, as part of layered defense-in-depth strategy for the DOL network. It will apply the concept of security colonies to each of the five (5) environments and explain the rationale behind the presence or absence of certain zones in each of the said environments.

Objective 4: Design and development of disaster recovery services. The contractor shall use and comply with DOL design principles, practices, and methods for converting DOL strategic IT objectives into actionable and supportable portfolios of well-integrated disaster recovery services and service assets. The contractor shall provide recommendations on DOL recovery design parameters that support DOL in creating and maintaining documentation that codifies these principles, practices, and methods. The contractor shall incorporate DOL-required and industry-recognized “best practice” Service Design methods and procedures that support any systems and services being placed into production, as well as all systems and services already in production.

3.0 Scope One of the core elements of DOL’s strategy to modernize is the prerequisite to upgrade and consolidate its existing IT tools, servers, data centers, and network and security infrastructure. The scope of work for this DOL IT infrastructure Project includes:

· Task Order (TO) management for efficient and time bound delivery of the services described in the Objectives and Requirements

· All required research and discovery, document and data collection for next generation virtualization tools for Data Center IT Virtualization

· The contractor shall be responsible for creating a detailed virtualization target architecture and a detailed design for next generation IT virtualization at OASAM and SSDC. The contractor shall also develop a Pilot Virtualization Implementation Plan using the private cloud to provide standardized image to upgrade a 2003 Windows server.

· The contractor shall develop a detailed design for implementation of IDOI based on virtualized data center principles.

· The contractor shall develop a detailed design for implementation of Disaster Recovery service for SSDC using virtualized data center principles.

The contractor shall provide project management support for the key development activities of the project as defined in the scope above. It is anticipated that the engineering services needs for completing this sample task includes some or all of the following Track 2 Infrastructure Engineering disciplines as specified in the IDIQ Performance Work Statement:

· Information Infrastructure Engineering

· Data Center Engineering

· Security Engineering

· Network Engineering

· Project Management of Engineering Efforts

4.0 Requirements

4.1 Task 1 - Task Order (TO) Management

The Contractor shall finalize and follow a Task Order Management Plan that includes the technical approach, organizational structure, communications plan and resources, and management controls to be employed to establish and monitor the cost, performance, and schedule requirements through task order execution. The contractor shall perform a task order kickoff meeting after receiving project charter from DOL. The contractor shall provide a Basis of Estimate (BOE) for each task, including Task Order Management, as described in the performance work statement (PWS). The BOE for each task should be determined by the contractor based on their understanding and expertise in the task requirements. The contractor shall review the Project Charter for overall direction and ensure that project execution occurs in accordance with DOL’s over strategic plan.

The contractor will include Integrated Master Schedule (IMS) for all tasks, roles and responsibilities, and timelines for completion of tasks. The contractor shall be responsible for providing on-going evaluation of project work, quality and timeliness. The contractor shall perform a task order kick off meeting after receiving a project charter from DOL.

The contractor shall provide a monthly status report monitoring the quality assurance, configuration management, and security management applied to the task order(s). The contractor shall provide a monthly status report that provides at a minimum, the following information:

· A summary of work performed in the preceding month for each task area which includes major milestones achieved or missed, deliverables, upcoming activities, and any anticipated issues that will prevent attainment of milestones and/or deliverables

· A summary of project financial status for each task area including funded amount, expended to date, funding remaining, and estimate to complete.

· A summary of all deliverables submitted from task inception to date showing the date submitted, and the status of the deliverable (i.e. accepted, rejected). For rejected deliverables provide an explanation why the deliverable was rejected, the corrective action plan, and the revised delivery date.

· A summary of the personnel who performed work (i.e. charged direct labor hours) during the month by task area. Include their name, job title, task area worked, and clearance/IT level, and hours charged.

4.2 Task 2- DOL OASAM Infrastructure Virtualization Survey and Assessment

a) Perform Virtualization Survey Collection Activity- The contractor shall review DOL Target Architecture for the SSDC Data Center to develop and deliver market survey plan for virtualization tools and technology available to achieve DOL’s Infrastructure Integration Goals. The survey plan will identify different sources targeted for data collection and shall identify strategies used for data collection and receipt and data processes.

b) Coordinate and Conduct Survey Data Receipt Activity- The contractor shall execute its survey management plan to conduct survey data receipt activity. Survey data shall be collected via the most effective and efficient means; e.g., internet data collection, computer assisted interviews, telephone interview, personal interview, electronic data transfers, e-mail, facsimile, and mail. Upon receipt, the contractor shall pre-screen survey forms or use other means by which data are collected for completeness and accuracy

c) Process Virtualization Survey Activity- The contractor shall process the data collected through the comprehensive market survey to prepare a cost benefit analysis report. The report will document 2-4 candidate solutions for virtualization and define strategies for further evaluation of the selected solution. The report shall also include a mapping of DOL’s infrastructure goals with the selected solutions and describe how they meet DOL’s goals.

d) DOL Infrastructure Assessment Report-The contractor shall collect and review all of DOL’s existing data center architecture and systems design documentation in support of documenting the “as is” state for DOL data centers in National Capital Region (NCR). Collection of these documents will be coordinated through the technical COR and the federal Project Manager (PM).

Additionally, the contractor, if required, shall complete site surveys to document data center attributes including (not limited to):

· Computing Asset Capacity (measured by CPUs, RAM, and Storage capacity)

· Hardware/Server inventory with EOL assets identified

· Licensing information as relevant to computing assets

· Percent Virtualized metrics for each data center and methods of virtualization

Key Task 2-Deliverables

1. Market survey plan

2. Cost Benefit Analysis report

3. Infrastructure assessment report to demonstrate proper and validated understanding of DOL's

· Existing network and security architecture review in the context of Virtualization

· Current Data Center Architecture

· Strategic Approach to achieve an integrated infrastructure

· Desired technical and business outcomes related to the target, integrated infrastructure

4.3 Task 3- Create a detailed virtualization target architecture and a detailed design for next generation IT virtualization at OASAM and SSDC and Pilot Virtualization Implementation Plan

(a) Virtualization Roadmap: The contractor shall develop and deliver a virtualization roadmap for a Virtual DOL OSAM Data Center Infrastructure and for the transition of applications from physical to virtual servers. The Roadmap will address any factors required to complete the virtual design including security, networking, and virtual provisioning factors. The contractor shall develop the requirements in coordination with the technical Contracting Officer’s Representative (COR) and the federal PM providing weekly review sessions for “in-progress” requirements.

(b) Upgrade/New Hardware Requirements: Based upon the contractor’s review and analysis of the requirements and the “as is” architecture and design documentation, and in collaboration with the DOL technical COR and federal PM, the contractor shall develop the “to be” detailed architecture design for next generation IT virtualization at OASAM and SSDC. As part of the architecture design, the contractor shall determine any additional data center hardware, software, or infrastructure assets required for subsequent implementation. A report with all new and upgraded hardware, software, or infrastructure assets shall be provided.

(c) Pilot Virtualization Implementation Plan: Utilizing the above information, the contractor shall develop a Pilot Virtualization Implementation Plan for migration from DOL’s “as is” to the final “to be” state for providing standardized image to upgrade a 2003 Windows server. Implementation for the migration to virtual computing assets will be limited to the Silver Spring DC data center site. The pilot will comprise of migration of ~50 2003 Windows servers that support ~25 applications to Windows Server 2012 R2. The implementation Plan shall include (not limited to):

· Stand-up of the required virtual computing resources to support migration and transition tasks from physical to virtual platforms including procurement, delivery, and deployment of new data center hardware and software. Existing or new virtualization software will be detailed and shall include the capability to virtually provision CPU, RAM, and Storage assets to support virtualization tasks using a single integrated interface.

· Support Methods for migration of physical to virtual computing resources with notional timelines and goals for migration of applications for Windows based applications. The contractor shall coordinate notional timelines based upon collaboration with the technical COR and federal PM regarding priorities of applications to migrate to virtual systems.

· Migration plan for applications to include communication points, method of migration, and detailed tasks required to successfully complete the migration to virtual assets.

· Plan to integrate virtual assets within the Silver Spring DC location with other DOL data centers located at different geographical areas within the NCR.

Key Task 3-Deliverables

1. The contractor shall deliver a Data Center Infrastructure Virtualization Roadmap document listing the requirements for stand-up and implementation of virtual computing for the Silver Spring DC site (requirements limited to a single DOL site in the NCR). The Roadmap will include networking, security, and other design requirements required for implementation of virtualization activities.

2. The contractor shall provide a list of new or upgraded required hardware, software, and infrastructure assets to complete the Data Center Infrastructure Virtualization based upon the approved requirements.

3. The contractor shall deliver a Data Center Infrastructure Virtualization implementation plan for stand-up and implementation of a virtual computing data center for the Silver Spring DC site (implementation plan limited to a single DOL site in the NCR). The plan will have implementation phases starting with the virtualization of a single application as designated by the technical COR and federal PM (with, the rest of the applications aligned to phases based upon priorities).

4.4 Task 4- Design for Integrated Development and Operating Infrastructure Environment (IDOI) Environment

(a) Understanding of Current Environment: The contractor shall collect and review DOL’s existing frameworks, policies, and procedures governing the acceptance and deployment of applications to production (including patches and version upgrades). The contractor will consolidate this information into a single report detailing:

Processes governing development, test, and staging of DOL applications

Security requirements to include testing, verification, and accreditation of releases

Interim and final approval processes for deployment to production

(b) Requirements List: the contractor shall develop and deliver a list of requirements for an IDOI supporting DOL’s full system development lifecycle (SDLC). Requirements will address factors required to design and implement individual environments and methods for the migration of workloads through the environments. Requirements will also address security, networking, and virtual requirements unique to each environment (excluding production). The contractor shall develop the requirements in coordination with the technical COR and the federal PM providing weekly review sessions for “in-progress” requirements. IDOI environments include:

· Research and Prototyping Infrastructure Environment

· Development/Integration Infrastructure Environment

· Testing Infrastructure Environment

· Staging Infrastructure Environment

· Production Infrastructure Environment

(c) Architecture Design: Based upon the approved requirements, and in collaboration with the DOL technical COR and federal PM, the contractor shall develop an architecture design for DOL’s IDOI. As part of the architecture design, the contractor shall determine any additional hardware, software, or infrastructure assets required for subsequent implementation of the IDOI environments. A report with all new and upgraded hardware, software, or infrastructure assets shall be provided.

(d) Implementation Plan: Utilizing the above information, the contractor shall develop an Implementation Plan for implementation of the IDOI environment. For each environment, the Contractor shall provide the concept of how the environments are separated, how systems are promoted from one environment to the next, and the levels of security measures utilized in each environment including the establishment of applicable security zones. The IDOI environment implementation Plan shall include (not limited to):

· An overview of DOL’s SDLC framework with the different phases of development and how these phases tie into each environment. Benefits and goals for DOL’s SDLC will be included in the overview.

· Description of proposed security zones and alignment of environments to zones. Security requirements for each zone will be detailed and consistent with DOL policies.

· Purpose for each environment and general information about the computing assets available within each environment. The contractor shall provide workflows for provisioning computing assets to include options for automatic assignment of assets for approved users or groups.

· Process for migration of “workloads” (e.g., an application release/patch) from environment to environment including entry, exit, success criteria, and required gates and milestones aligned to the SDLC cycle.

Key Task 4 Deliverables

1. The contractor shall document and deliver in a single report current DOL policies and guidance for DOL’s SDLC and any processes governing the acceptance and deployment of new applications or application releases to the production system.

2. The contractor shall deliver a requirements document listing the requirements to establish each of the environments, interaction between the environments, and process diagrams for migration of workloads through the environments. Requirements will include networking, security, and other design requirements required for implementation of IDOIs.

3. The contractor shall deliver an Architecture Design that provides details describing the design of each IDOI , interaction between environments, interaction between SSDC, networking and security constraints for each environment (including description of security zones and alignment of environment to zones) and network and security requirements for SSDC sites. As part of the architecture design deliverable, the contractor shall provide a report of required hardware, software, or infrastructure assets needed to complete the build and implementation of the IDOI environments and DR site.

4. The Contractor shall deliver an implementation plan providing the methodology, steps, and tasks (including milestones and gates) for building and implementing IDOI. The implementation plan will include a proposed testing framework, based upon best practices, that details processes and methodology for testing automation and utilization of testing principals to increase quality of application releases to production. The framework will detail methods for configuration management of releases, increasing efficiency and effectiveness of testing, and reducing “time-to-market” for application releases.

4.5 Task 5- Design for Disaster Recovery Services

a) Disaster Recovery Infrastructure Assessment- The contractor shall perform user requirements gathering and analysis to identify current gaps in the performance of disaster recovery infrastructure. The contractor will analyze current gaps to identify optimization opportunities and document them along with requirements in the requirements specification document. The Contractor shall review the current set of DOL disaster recovery performance tools currently in use by DOL and identify any gaps in capability to fulfill the requisite monitoring, modeling, measurement, management, analysis, and reporting requirements. After reviewing all DOL’s approved/finalized infrastructure assessment report, the contractor shall define, analyze, plan and recommend improvements for all aspects of the availability of disaster recovery services and supporting processes and ensure that all DOL disaster recovery infrastructure, processes, tools, roles, etc, are appropriate for the required availability targets. The contractor shall provide a DR Infrastructure Gap Analysis report to the government.

b) Disaster Recovery Service Design-The Contractor shall design disaster recovery services to meet or exceed DOL's availability service level requirements, including system and process reliability, maintainability, serviceability, resiliency, and security. The contractor shall conduct alternative assessment to verify availability of new solutions to meet DOL’s performance targets of achieving Tier III DR site. The contractor shall leverage clustering, replication, snapshots and other recovery mechanisms to meet DOL’s performance threshold for disaster recovery services. The Contractor shall define, document and deliver disaster recovery strategy along with the technical design document to meet DOL’s performance targets.

c) Disaster Recovery Service Engineering-The Contractor shall develop a prototype for promising technology to validate that all availability, resiliency, and recovery mechanisms approved in the design document are feasible and services are designed for optimum performance for service delivery continuity and reliability. The contractor shall engineer, develop, test and validate recovery services for the prototype implementation to reduce the risk of a disaster in the first instance and optimize recovery time should a major disruption or disaster occur to any DOL Silver Spring Data Center related infrastructure (e.g., CPU, servers, storage, data and output devices, End-User devices). This prototype shall focus on setting up a DR pilot for over 10 different Oracle 11g databases with approximately 5TB of data to ensure recovery in less than 2 hours. The prototype shall also support capacity-based licensing and seamless migration from other major backup platforms, currently in use within DOL. The prototype shall allow fail over mechanisms for human errors as well as natural disaster. The prototype shall be application-aware and shall adhere to FISMA and FEDRAMP processes. Additionally, there will be no backup window limitation and will allow backup of files concurrently while they are being accessed by the end users. The recovery time for files shall be less than 2 hours. The DR site address and access will be provided to the contractor for the purpose of prototype development. The DR site shall have centralized enterprise management console with reporting and shall be media/hardware agnostic. The prototype shall have provision for off-site storage.

d) Disaster Recovery Implementation-The contractor shall provide implementation plan for the recommended enterprise scale backup and recovery upgrade path.

Key Task 5 Deliverables

1. DR Infrastructure Gap Analysis Report

2. DR Design Document

3. DR Prototype

4. DR Implementation Plan

The combination of engineering disciplines and corresponding labor hours for each discipline should be determined by the contractor based on their understanding and expertise in the task requirements. The contractor shall review the Project Charter for overall direction and insure that project execution occurs in accordance with DOL’s overall strategic plan.

The contractor shall conduct interviews with staff to determine specific requirements for execution of tasks associated with the scope of this project. The contractor shall work with the program lead to develop a comprehensive project plan (roadmap) that identifies the tasks, defines project staff roles/responsibilities, and provides a timeline for completion of tasks.

The contractor will be responsible for providing on-going evaluation of project work, quality, and timeliness for completion of projects.

5.0 Period of Performance The period of performance for the EDMP Project is one year (365 days). All work must be scheduled to complete within this timeframe.

6.0 Place of Performance The Contractor for the DOL Infrastructure Engineering project will perform the majority of the work at the DOL OASAM-OCIO facilities in Washington DC. The Contractor will be required to meet at DOL’s facility once per week (day and time TBD) for a weekly status meeting. Additionally, all project gate reviews will be held at DOL’s facility and attended by the Contractor. DOL will provide and arrange for meeting spaces within its facility for all required Contractor meetings. Once the project reaches the implementation phase, all implementation will be conducted at DOL’s facility.

7.0 Schedule/Milestones The contractor should identify the salient milestones from the Task descriptions, Objectives and Requirements earlier and the dates by when the milestones will be achieved in the one year project.

8.0 Acceptance Criteria

The DOL will review contractors progress against the agreed upon schedule defined in the Schedule/Milestones section above. DOL will review all deliverables produced by the contractor to ensure that they comply with the agreed-upon project and deliverable criteria.

For the DOL Infrastructure Engineering project the acceptance of all deliverables will reside with DOL’s OCIO COR. The COR and a technical project manager or director at the OCIO-DOL, and the DOL Technical COR will monitor tasks and evaluate progress in order to ensure the completeness of each stage of the project and that the scope of work has been met. Once a project phase is completed and the Contractor provides their report/presentation for review and approval, the COR will either sign off on the approval for the next phase to begin, or reply to the Contractor, in writing, advising what tasks must still be accomplished.

Once all project tasks have been completed, the project will enter the handoff/closure stage. During this stage of the project, the Contractor will provide their project closure report and project task checklist to DOL’s COR. The acceptance of this documentation by DOL’s COR will acknowledge acceptance of all project deliverables and that the Contractor has met all assigned tasks.

Any discrepancies involving completion of project tasks or disagreement between DOL and the Contractor will be referred to both organizations’ contracting offices for review and discussion.

9.0 Required Resources for sample task DOL estimates that task will take one year to be completed.. The Contractor should include in their response, an estimate of the level-of-effort with total number of person-hours involving a combination of various skills from the Technical and Business Skill Requirements section, and an estimate of the breakdown of the hours per labor category to complete the full task and the associated subtasks. Contractors shall quote only those personnel possessing qualifications and experience requirements which reflect an ability to perform all responsibilities for the specified labor category, and determine the best combination of skills from the LCATS to execute this task successfully.

10.0 Evaluation criteria for sample task For detailed evaluation criteria used in evaluating the response to the sample task order, the Contractor should refer to Section M (Evaluation Factors for Award). In addition to the evaluation factors used in Section M, the Contractor shall, in their technical response to the sample task, propose dates for each milestone identified in the Schedule/Milestones Section above, and also provide a detailed estimate of the breakdown of the hours per labor category to complete the overall task and subtasks.

11.0 Security Requirements

All Contractor project team members will submit security forms to DOL for clearance and access badges to the facility. All Contractor programmers and quality control team members will be granted access to DOL servers and all necessary IT functions. They will also be given temporary DOL accounts which are to be used only for work pertaining to the Infrastructure Engineering Project. Upon completion of the project these accounts will be closed.

Performance Work Statement – Department of Labor

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