WCMBP_Section_J_Attachment_18.1_-_Projected_Operational_Volumes_AMD_5.xlsx
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- DOL141RP21903
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WCMBP_Section_J_Attachment_18.1_-_Projected_Operation
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Sheet1
| Projected Operational Volumes | |||||||||||||
| Cost CLIN | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 | |
| Bills Processed | Bill Processing | 5,241,066 | 5,345,887 | 5,452,805 | 5,561,861 | 5,673,098 | 5,786,560 | 5,902,292 | 6,020,337 | 6,140,744 | 6,263,559 | 6,388,830 | 6,516,607 |
| Bills Returned | Bill Processing | 569,665 | 581,058 | 592,679 | 604,533 | 616,624 | 628,956 | 641,535 | 654,366 | 667,453 | 680,802 | 694,418 | 708,307 |
| Total Bills Received | Bill Processing | 5,810,731 | 5,926,946 | 6,045,484 | 6,166,394 | 6,289,722 | 6,415,516 | 6,543,827 | 6,674,703 | 6,808,197 | 6,944,361 | 7,083,249 | 7,224,914 |
| Lines Items Processed | Bill Processing | 13,282,371 | 13,548,018 | 13,818,978 | 14,095,358 | 14,377,265 | 14,664,810 | 14,958,107 | 15,257,269 | 15,562,414 | 15,873,662 | 16,191,136 | 16,514,958 |
| Call Center Calls | Call Center | 743,911 | 758,789 | 773,965 | 789,444 | 805,233 | 821,337 | 837,764 | 854,519 | 871,610 | 889,042 | 906,823 | 924,959 |
| Call Center Minutes | Call Center | 3,932,310 | 4,010,956 | 4,091,175 | 4,172,999 | 4,256,459 | 4,341,588 | 4,428,420 | 4,516,988 | 4,607,328 | 4,699,474 | 4,793,464 | 4,889,333 |
| Authorizations Processed | Bill Processing | 357,057 | 364,198 | 371,482 | 378,912 | 386,490 | 394,220 | 402,104 | 410,146 | 418,349 | 426,716 | 435,251 | 443,956 |
| Bill Pages Imaged | Mailroom | 11,020,221 | 11,240,625 | 11,465,438 | 11,694,746 | 11,928,641 | 12,167,214 | 12,410,558 | 12,658,770 | 12,911,945 | 13,170,184 | 13,433,588 | 13,702,259 |
| New Provider Enrollments | Bill Processing | 29,988 | 30,588 | 31,200 | 31,824 | 32,460 | 33,109 | 33,771 | 34,447 | 35,136 | 35,838 | 36,555 | 37,286 |
| Number of active web portal accounts | Bill Processing | 19,168 | 19,551 | 19,942 | 20,341 | 20,748 | 21,163 | 21,586 | 22,018 | 22,458 | 22,907 | 23,365 | 23,833 |
| Number of authenticated web portal hits | Bill Processing | 2,635,815 | 2,688,531 | 2,742,302 | 2,797,148 | 2,853,091 | 2,910,152 | 2,968,355 | 3,027,722 | 3,088,277 | 3,150,042 | 3,213,043 | 3,277,304 |
| Number of internal CBP user system accounts | Bill Processing | 10,217 | 10,422 | 10,630 | 10,843 | 11,060 | 11,281 | 11,506 | 11,737 | 11,971 | 12,211 | 12,455 | 12,704 |
| Bills submitted via web portal/EDI | Bill Processing | 498,508 | 508,478 | 518,647 | 529,020 | 539,601 | 550,393 | 561,401 | 572,629 | 584,081 | 595,763 | 607,678 | 619,832 |
| Non-Phar Bills submitted on paper | Mailroom | 3,679,038 | 3,752,619 | 3,827,671 | 3,904,225 | 3,982,309 | 4,061,955 | 4,143,194 | 4,226,058 | 4,310,579 | 4,396,791 | 4,484,727 | 4,574,421 |
| Phar Bills Submitted on paper | Mailroom | 59,009 | 60,189 | 61,393 | 62,621 | 63,873 | 65,151 | 66,454 | 67,783 | 69,138 | 70,521 | 71,932 | 73,370 |
| Bills submitted on paper | Mailroom | 3,738,047 | 3,812,808 | 3,889,064 | 3,966,845 | 4,046,182 | 4,127,106 | 4,209,648 | 4,293,841 | 4,379,718 | 4,467,312 | 4,556,658 | 4,647,792 |
| Non-Bill Documents | Mailroom | 1,462,272 | 1,491,517 | 1,521,348 | 1,551,775 | 1,582,810 | 1,614,466 | 1,646,756 | 1,679,691 | 1,713,285 | 1,747,550 | 1,782,501 | 1,818,151 |
| Non-Bill Pages Imaged | Mailroom | 12,651,641 | 12,904,674 | 13,162,768 | 13,426,023 | 13,694,544 | 13,968,434 | 14,247,803 | 14,532,759 | 14,823,414 | 15,119,883 | 15,422,280 | 15,730,726 |
| Indexing (# of documents) | Mailroom | 7,395,000 | 7,542,900 | 7,693,758 | 7,847,633 | 8,004,586 | 8,164,678 | 8,327,971 | 8,494,531 | 8,664,421 | 8,837,710 | 9,014,464 | 9,194,753 |
| Document Prep (# of documents) | Mailroom | 9,705,000 | 9,899,100 | 10,097,082 | 10,299,024 | 10,505,004 | 10,715,104 | 10,929,406 | 11,147,994 | 11,370,954 | 11,598,373 | 11,830,341 | 12,066,948 |
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