DLI_Atch 1 PWS Test Scheduling and Adminstration Services (FY26-31).pdf

MAR 2025

PERFORMANCE WORK STATEMENT (PWS)

Test Scheduling and Administration Services

FY26-31

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide support of The Defense Language Institute Foreign Language Center (DLIFLC) student and DoD linguist testing programs. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. Contractor will be required to provide Test Administration/Proctoring, Oral Proficiency Interview (OPI) and Web-Based Test Scheduling and Program Management and OPI Facilitation units as stipulated in 5.0 during the period of performance specified below.

1.2 Background:

The Department of Defense (DoD) launched the Defense Language Transformation Initiative in 2004 with the objective of improving the Armed Forces’ capacity to work effectively with international partners. In January of 2005, the Defense Language Transformation Roadmap was published requiring that the Department of Defense and its components train and maintain personnel with language skills capable of responding for operations with the correct levels of proficiency. In August 2005, the Undersecretary of Defense for Personnel and Readiness (OUSD) (P&R)) issued a memorandum tasking the Defense Language Institute Foreign Language Center (DLIFLC) to program funds for test development and field testing. DoD Directive (DoDD) 5160.41E and TRADOC Regulation 350-70 charged DLIFLC with overseeing the standardization, testing, research, development and evaluation of all foreign language training and education.

1.3 Scope:

1.3.1 On-site Program Manager

1.3.1.1 It is mandatory that the contractor provides at a minimum one (1) full-time on-site Program Manager (PM) to oversee and direct the contractor employees.

1.3.1.2 The PM will be responsible for learning the basic responsibilities of the three positions:

Test Examiner, OPI/Web-based Test Scheduler and OPI Facilitator.

1.3.1.3 The PM will coordinate daily with both the section supervisors and the COR.

1.3.1.4 The PM must complete all orientation for their position and all orientations and certifications required for the Test Examiner position.

1.3.1.5 The PM will be present during the initial orientation of all employees.

1.3.1.6 The PM will also fill the position of OPI Facilitator when required.

1.3.2 Test Examiner:

1.3.2.1 The Test Examiner will administer, or proctor tests as directed by the PM. Each test session is defined as one AM or PM test session. The government will determine the number of sessions required each week. The number of sessions per week will not exceed 50. The COR will notify the contractor with the intended schedule no later than 14 days prior to the designated work unit. The maximum number of sessions in a year would be 2500 and the minimum 1250.

1.3.2.2 Authorized examinees who may be tested include active-duty military, reservist, national guard and DoD civilians. In addition, each session will include testing and applicable administrative time.

1.3.2.3 Across the 5 testing labs the maximum number of sessions in one week would be five morning sessions, either 0700-1100 and/or 0745-1145, and five afternoon sessions either 1200-1600 and/or 1245-1645.

1.3.2.4 Contractor will provide the required support to meet the requirement of one (1) examiner for every ten (10) examinees, or two (2) examiners for eleven (11) or more examinees for tests using audio equipment.

1.3.2.5 Contractor will provide the required support to meet the requirement of one (1) examiner for every fifteen (15) examinees, or two (2) examiners for sixteen (16) or more examinees for tests not using audio equipment.

1.3.2.6 The Contractor will provide equal coverage for the AM sessions of 0700-1100 and/or 0745-1145, and equal coverage for the 1200-1600 and/or 1245-1645 sessions.

1.3.2.7 Test Examiners must complete all orientation including the on-line Army Personnel Training (APT) Security Awareness Briefing, taking and passing the Test Control Officer Basic Test, the Army Personnel Testing Defense Foreign Language Proficiency Test, and the Army Personnel Testing Defense Manpower Data Center Test. All tests will be provided by the Government at no cost.

1.3.2.8 Test Examiners may serve as OPI Test Facilitator when assigned by the PM.

1.3.3 OPI/Web-Based Test Schedulers:

1.3.3.1 No less than two (2) OPI/Web-Based Test Schedulers will schedule OPI or Web- Based tests as directed by the PM.

1.3.3.2 Authorized examinees who may be scheduled include active-duty military, reservist and national guard, military recruit candidates, DLIFLC faculty job applicants and DoD civilians.

1.3.3.3 The total number of units for this position is 100, with each unit equally to one 40-hour week. There are 50 units per scheduler.

1.3.3.4 Schedulers also may be required to assist in OPI Facilitation as needed.

1.3.3.5 Hours of operation for OPI/Web-based Scheduling are Monday through Friday, 0700-

1.3.3.6 Schedulers certified as test examiners may assist with Test Administration at the request of the Government and as directed by the PM. Time spent assisting in the test labs will be done during their normal 8-hour workday.

1.3.4 OPI Test Facilitator:

1.3.4.1 A minimum of one (1) OPI Test Facilitator will facilitate OPI tests as directed by the PM. Each test session is defined as one AM or PM test session. The government will determine the number of sessions required each week. The number of sessions will not exceed 10 per week total. The COR or government will notify the contractor with the intended testing requirement or schedule no later than 14 days prior to the designated work unit.

1.3.4.2 OPI Test Facilitator will process and monitor all assigned OPI tests.

1.3.4.2.1 OPI Facilitator will prepare equipment and test site for testing.

1.3.4.2.3 When assigned, OPI Facilitator will monitor all tests onsite.

1.3.4.2.4 OPI Facilitator will process all documentation pertinent to each test session.

1.3.4.3 Contractor shall not provide an OPI facilitator when not required by the COR or government.

1.3.4.4 Authorized examinees who may be testing include active-duty military, reservist and national guard, military recruit candidates, DLIFLC faculty job applicants and DoD civilians.

1.3.4.5 The maximum number of units for this position is 50 when the PM is serving as an OPI Facilitator, with each unit equal to one 40-hour week.

1.3.4.6 Hours of operation for OPI Facilitation are Monday through Friday, 0700-1600

1.3.4.7 The PM shall serve as an OPI facilitor when required or designate a subordinate employee in coordination with the Government.

1.3.5 All Contractor employees will complete AT Level 1 Training, OPSEC Level 1 Training and IA Assurance training.

1.4 Objectives:

The Contractor shall provide non-personal service(s).

1.4.1 No less than six (6) Defense Foreign Language Program (DFLP) Test Examiners.

1.4.1.1 Contractor shall administer approximately 10,000-20,000 language tests throughout a one-year period.

1.4.1.2 Contractor shall ensure the operation of testing equipment, ensure test site is arranged and ready for testing, follows Department of Army (DA) and DLIFLC regulations, and provides clear instructions to all examinees.

1.4.2 No less than Two (2) Oral Proficiency Interview (OPI)/Web-based Test Schedulers.

1.4.2.1 Contractor shall schedule 2,000-8,000 examinees through a one-year period.

1.4.2.2 Contractor shall ensure adherence to schedules, maintain scheduling records, notify examinees and testers, and follow DA and DLIFLC regulations.

1.4.3 One (1) OPI Test Facilitator/Test Examiner

1.4.3.1 Contractor shall facilitate 2,000-8,000 examinees through a one-year period.

1.4.3.2 Contractor shall ensure adherence to schedules, maintain sign-in records, notify OPI schedulers of no-shows or issues, and follow DA and DLIFLC regulations.

1.4.4 One (1) Program Manager

1.5 General Information:

1.5.1 Quality Control Plan (QCP):

The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 days. If the Government has provided comments, the Contractor shall then have 10 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 30 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance of proposed changes. At a minimum, the QCP must include and answer the following to be acceptable (Deliverables B.1).

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals)

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance

(e) How the Contractor will ensure all keys issued will remain controlled items

(Paragraph 1.7 Key Control)

(f) How the Contractor will inventory and track maintenance of all Government Provided

Equipment / Materials

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within 30 days upon completion of each option period or Task Order (Deliverables B.2).

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 48 hours of identifying those issues. Verbal reports shall be followed up by written reports within 72 hours (Deliverables B.3).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively. Contractors will not provide services during the DLIFLC Holiday Block Leave and/or designated training holidays.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: Government facility office hours are from 0700 to 1645, Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0700-1645, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support from 0700 to 1645, Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Exceptions can be made for Contract employees to start as early as 0630 and stay as late as 1700 and that both the Government and the Contractor’s PM agree to the revised schedule. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Contractor Work Plan: Not Applicable

1.5.5 Training Holidays: The Government has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Contractors shall not provide services during the DLIFLC Holiday Block Leave and/or designated training holidays.

1.5.6 Place of Performance: The work to be performed under this contract will be performed primarily at the Defense Language Institute Foreign Language Center, Presidio of Monterey, California 93944. Primary location may be subject to change due to emergency conditions.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Not Applicable

1.6.2 Personnel Security Clearance Requirements: Not Applicable

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Installation Pass Log Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award (Deliverables B.4). The log must at a minimum contain the following information: employee's name, social security number and all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office if contract work involves unescorted entry to Army restricted areas or other sensitive areas designated by the installation commander. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (Deliverables B.5).

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office or COR immediately (Deliverables B.6).

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 24 hrs (Deliverables B.7).

1.6.3.4 Common Access Cards (CAC) and CAC Log: The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR within ten (10) days after award (Deliverables B.8). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within five (5) days after changes have been made (Deliverables B.9) unless circumstances require otherwise and as directed by the Contracting Officer. The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4 Background Checks: The contractor shall maintain a current listing of employees.

The list shall include the employee's name, social security number and all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office if contract work involves unescorted entry to Army restricted areas or other sensitive areas designated by the installation commander. For each employee, the Contractor will provide the type and date of federal background investigation conducted on each employee. If no investigation has been conducted, the DLIFLC will conduct a background investigation (NACI or NACLC) in order to determine eligibility for a Common Access Card and government network access.

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverables B.10). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within 24 hours of receipt by the Contractor, identifying such with the appropriate contract number (Deliverables B.11). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: Not Applicable

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: Program/Contract Manager and Alternate Program/Contract Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than five (5) days after contract award (Deliverables B.12).

Acceptance of the CV by the Contracting Officer is required before these individuals are permitted to perform any task on this contract. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0700 to 1645, Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The CV provided by the Contract Manager and Alternate Contract Manager must demonstrate a minimum of 2 years experience within the past 10 years working as a Program Manager.

b. Special Qualifications: Contractor’s Program Manager and Alternate Contract Manager must successfully complete (90% right) the on-line Defense Foreign Language Proficiency (DFLP) certification test, the on-line APT Security Awareness Briefing, the TCO Basic Test and the APT DMDC Test, all within ten (10) work days of the contract award in order to fulfill duties as a test examiner/test proctor. All tests will be provided by the Government at no cost.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12 Contractor Workspace

1.12.1 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance ten (10) calendar days) after contract award (Deliverables B.12). Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles are addressed under Part 4 paragraph 4.4.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). (For services at

Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)

1.13 Contractor Travel: Not Applicable

1.14 Other Direct Costs (ODCs): Not Applicable

1.15 Data Rights:The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than five (5) working days (Deliverables B.13) prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan http://www.dimoc.mil/resources/limitations/ to the Contracting Officer to avoid or mitigate any such OCI (Deliverables B.14). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19.1 Due to the access of Controlled Unclassified Information (CUI) materials Contractor must not be (applies to all positions):

1.19.1.1 Current military or DoD linguist.

1.19.1.2 Current DoD language instructor.

1.19.1.3 Current DoD basic skills instructor.

1.19.1.4 Current retention NCO.

1.19.1.5 Current U.S. military recruiter.

1.19.1.6 Any person who may have a conflict of interest. This would include, but not be limited to, any person who may be required to take a DLPT/DLAB/OPI as part of his/her official government duties. This would also include spouse, immediate family members, close relatives, partners/significant others, or children of said individuals.

1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)).

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel (Deliverables B.15). Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

http://www.usace.army.mil/

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1);

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work

(d) The Contractor shall discuss the plans in conferences convened by the Contracting

Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen

(15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt;

(ii) Long trousers;

(iii) Steel-toed safety boots; and

(iv) Hard hat.

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.21.1.2 The Contractor shall complete and provide safety notifications required and will provide documented proof to the Contracting Officer via the COR, no later than 24 hrs (Deliverables B.16) that such notifications were made

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program: The Contractor shall ensure that all of its operations and activities conform to the USAG Presidio of Monterey environmental policy requirements. The Contractor shall ensure that all contract personnel have received appropriate levels of training in the handling, use, storage, and disposal of hazardous material.

In addition, the Contractor shall ensure that all Contractor controlled activities on USAG Presidio of Monterey installation are conducted in accordance with the USAG Presidio of Monterey Spill Prevention and Response Plan and Solid Waste Policy.

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within ten (10) calendar days (Deliverables B.17) after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or five (5) calendar days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion (Deliverables B.18) for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within ten (10) calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil.

Contractor personnel shall complete refresher training (Deliverables B.19) every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training (Deliverables B.20).

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within ten (10) calendar days of employment under this contract (Deliverables B.21). Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training (Deliverables B.22). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months (Deliverables B.23). Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training (Deliverables B.24).

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html provided to the COR within ten (10) calendar days after completion of the training (Deliverables B.25).

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within ten (10) calendar days after the contract is awarded and within ten (10) calendar days after new employees commence contract performance, with the results reported to the COR within ten (10) calendar days after the contract is awarded and within ten (10) calendar days after new employees commence contract performance (Deliverables B.26).

Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training (Deliverables B.27). Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.23.4 Information Assurance (IA) Training

1.23.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within ten (10) calendar days (Deliverables B.28) after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or ten (10) calendar days after employment of new personnel. Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training (Deliverables B.29).

1.23.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .

1.23.4.3 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS) (requires CAC to access). Verification of registration shall be provided to the COR within ten (10) calendar days after registration.

(Deliverables B.30). Contractor personnel must complete refresher training every twelve (12) months (Deliverables B.31). Verification of the training shall be provided to the COR within ten

(10) calendar days after completion of the training (Deliverables B.32).

1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx https://ia.signal.army.mil/DoDIAA/default.asp from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion (Deliverables B.33). Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html

1.24 Authorization to Perform Services in OCONUS Not Applicable

1.25 Notice to Proceed: the notice to proceed will be provided as indicated below.

(Contracting Office must identify one)

☐The effective date of contract will constitute the date of notice to proceed ☐A notice to proceed letter will be issued ☐The date of the letter transmitting the contract will constitute the date of the notice to proceed

1.26 Electromagnetic Compatibility Directive: Not Applicable

1.27 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract. For all issued GP for this contract, the Contractor shall submit a Property Management Plan to the Contracting Officer and the Property Administrator via the COR within thirty (30) days after date of contract award (Deliverables B.34). The plan shall address the requirements as listed in (the Requiring Activity shall consult with the appropriate garrison or installation property administrator for guidance associated with this requirement and to ensure the appropriate language is included in the PWS.)

1.28 Conventional Forces Europe (CFE) Treaty Verification Inspection: Not Applicable

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of http://iatraining.disa.mil/eta/piiv2/launchPage.html contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

DLIFLC – Defense Language Insitutute Foreign Language Center

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means…