DC_Applications_Appendix.xlsx
XLSX spreadsheet 29 KB Posted
- Attached to
- Enterprise Modernization of the Diversion Control Division’s Information Technology Systems
- Solicitation number
- D-27-DC-91626
About this file
This file is an appendix listing the applications and systems managed by the DEA's Diversion Control Division (DC). The spreadsheet catalogs approximately 100 applications across internal and external environments, detailing their short names, full descriptions, and primary functions. Internal applications include core systems such as the Controlled Substances Act (CSA) Database, Diversion Resource Management System (DRMS), Automated Reports and Consolidated Order System (ARCOS), Chemical Handlers Enforcement Management System (CHEMS), and various import/export systems (CHIMEX, CSIMEX, RM-IMEX). External-facing applications enable registrants and the public to perform critical functions including online registration and renewal, theft and loss reporting, suspicious order reporting (SORS), year-end reporting (YERS), quota management, and chemical import/export declarations through web-based forms and portals.
The appendix reflects the current fragmented technology landscape that the related RFI seeks to modernize. Applications span multiple environments and data flows, from EDI file uploads and background processing to real-time web interactions, with some systems appearing in both internal and external versions (e.g., ARCOS, CMEA, TLR, SORS). Notably, the listing includes emerging capabilities such as the DC4 Diversion Control Contact Center Chatbot powered by AWS Bedrock for AI-driven customer service. The comprehensive inventory of these decentralized, siloed applications establishes the baseline of legacy systems that the modernization initiative aims to consolidate into a centralized, secure, and scalable enterprise solution.
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Sheet1
| Short Name | Long Name | Environment | Description | Online Program Description |
| Cognos | Cognos Reporting | Internal | Data warehouse reporting solution | |
| CSA | Controlled Substances Act Database | Internal | Database ingesting and displaying registration and renewal data, and tracking registration activity | |
| CSOS Infrastructure | Controlled Substance Ordering System Infrastructure | Internal/External | Hardware, system, and networking infrastructure for CSOS | |
| CTRANS | Chemichal Transaction Application Suite | Internal | Logical grouping for applications developed for the Import/Export seciton of Diversion Control | |
| DRMS | Diversion Resource Management System | Internal | The Diversion Resource Management System (DRMS) application tracks DC employee and position data. | |
| Image Scanning | Image Scanning | Internal | Allows DRR employees to scan images and attach them to registration records in CSA | |
| Internal ARCOS | Automated Reports and Consolidated Order System (Internal) | Internal | The Automated Reports and Consolidated Orders System (ARCOS) monitors the flow of drugs from their point of manufacture through commercial distribution channels to point of sale or distribution at the dispensing/retail level. | |
| Internal CHEMS | Internal | The Chemical Handlers Enforcement Management System (CHEMS) consolidates information about handlers of and transactions involving listed chemicals from a variety of sources for reporting and analytical purposes in order to support investigations. | ||
| Internal CHIMEX | Chemical Import/Export (Internal) | Internal | The Chemical Import/Export (CH IMEX) and Controlled Substance Import/Export (CS IMEX) systems collect and maintain information about imports and exports of listed chemicals and controlled substances that are imported/exported to the US. | |
| Internal CMEA | Combat Methamphetamines Epidemic Act (Internal) | Internal | CMEA allows sellers of certain listed chemicals to self-certify required training online. The internal version of the application permits DEA personnel to review their certification. | |
| Internal CSIMEX | Controlled Substance Import/Export (Internal) | Internal | The Chemical Import/Export (CH IMEX) and Controlled Substance Import/Export (CS IMEX) systems collect and maintain information about imports and exports of listed chemicals and controlled substances that are imported/exported to the US. | |
| Internal Theft Loss Reporting (TLR) | Theft and Loss Reporting (Internal) | Internal | Allows DEA personnel to review reports of controlled substance and chemical thefts and losses. Jointly owned by DOIR and DRG | |
| Internal MOS | Mail Order System (Internal) | Internal | MOS permits required persons to submit reports to DEA regarding the shipment/receipt of certain chemicals through the mail. The internal version permits DEA to view the reports | |
| Internal NDDRS | National Drug Death Reporting System | Internal | The National Drug Death Reporting System (NDDRS) collects scientifically verified drug-related death information from the offices of coroners and medical examiners. | |
| Internal PIERS | Port Import/Export Information System | Internal | Receives data from the Journal of Commerce regarding water-borne imports/exports of listed chemicals | |
| Internal SORS | Suspicious Order Reporting System (Internal) | Internal | Allows companies under an MOA with DEA to submit suspicious orders. The internal version allows DEA personnel to review the reports | |
| Internal YERS/QMS | Year End Reporting System/Quota Management System (Internal) | Internal | YERS- allows DEA personnel to review the Year End reports submitted by registrants. QMS allows DEA to review applications for controlled substance manufacturing quotas | |
| IVR | Integrated Voice Response | Internal/External | The IVR network allows registrants limited access to their account through the telephone lines. | |
| Online ARCOS | Automated Report and Consolidated Ordering System (Online) | External | ARCOS Online collects information about the flow of controlled substances from their point of manufacture through commercial distribution channels to point of sale or distribution at the dispensing/retail level | https://www.deadiversion.usdoj.gov/arcos/arcos.html |
| Online BCMR | Bulk Chemical Manufaturing Reports (Online) | External | BCMR allows regulated bulk manufacturers to submit manufacturing, inventory, and use data on an annual basis. The web form collects the chemical name, manufactured aggregate quantity, and year-end inventory. | https://www.deadiversion.usdoj.gov/chem_prog/bulk-chem-manufacturer.html |
| Online CMEA | Combat Methamphetamines Epidemic Act (Online) | External | CMEA Online allows sellers to self-certify online for the ability to sell ephedrine, pseudoephedrine, and phenylpropanolamine products | https://www.deadiversion.usdoj.gov/meth/combat-methamphetamine-epidemic-act.html |
| Online DI Worksheet | Diversion Investigator Worksheet | External | The Diversion Investigator (DI) Worksheet provides computational worksheets for the DI Cyclic Investigations. | |
| Online TLR | Theft and Loss Reporting (Online) | External | Allows registrants to sumbit theft and loss reports of controlled substances and certain chemicals to DEA. Jointly owned by DOIR and DRG | https://www.deadiversion.usdoj.gov/21cfr_reports/theft/theft-loss.html |
| Online Forms: Duplicate Certificate | External | Webform allowing registrants to receive a duplicate registration certificatere | https://www.deadiversion.usdoj.gov/drugreg/registration.html# | |
| Online Forms: Duplicate Receipt | External | Webform allowing registrants to receive a receipt of their most recent registration/renewal for their DEA registration. | https://www.deadiversion.usdoj.gov/drugreg/registration.html# | |
| Online Forms: Extortion Scam Report | External | Webform allowing the public to report the fraudulent impersonation of DEA personnel. (No longer active/managed by DC/TGD) | ||
| Online Forms: New Registration | External | Allows the public to apply for DEA registration | https://www.deadiversion.usdoj.gov/drugreg/registration.html# | |
| Online Forms: Online Pharmacy Modification | External | Allows registrants to request that their registration be changed to an online pharmacy | https://www.deadiversion.usdoj.gov/drugreg/registration.html | |
| Online Forms: Order Forms | External | Allows registrants to request controlled substance order forms | https://www.deadiversion.usdoj.gov/drugreg/registration.html | |
| Online Forms: Chemical Exemption | External | The Chemical Exemption application allows external population to complete a Chemical Exempt request. | ||
| Online Forms: Disposal Registraion | External | Allows registrants to request that their registration be modified to become a collector. | https://www.deadiversion.usdoj.gov/drugreg/registration.html | |
| Online Forms: Registration Modification | External | Allows registrants to request a change to their registration (name, schedules, address, etc) | https://www.deadiversion.usdoj.gov/drugreg/registration.html | |
| Online Forms: Registration Validation | External | Allows registrants to validate whether other registrants are active. Also permits registrants to download the registrant dataset. | https://www.deadiversion.usdoj.gov/drugreg/registration.html | |
| Online Forms: Renew Registration | External | Allows registrants to renew their registration | https://www.deadiversion.usdoj.gov/drugreg/registration.html | |
| Online Forms: RXAbuse | External | The ℞ Abuse Online is an on-line reporting mechanism allowing the public to report illegal activity concerning controlled pharmaceuticals, such as oxycodone and hydrocodone, by the doctors and pharmacies involved in their distribution. | https://www.deadiversion.usdoj.gov/tips-online.html | |
| Online Forms: Suspicious Pharmacies | External | This web form users to enter information about online pharmacies that appear to be suspicious or fraudulent. | https://www.deadiversion.usdoj.gov/scams/consumer_alert.html | |
| Online IMEX (Chemicals) | Import and Export (Online) | External | IMEX Online collects and maintains information about imports and exports of listed chemicals and controlled substances that are imported into, exported from, transshipped through the United States | https://www.deadiversion.usdoj.gov/21cfr_reports/chemicals/chemical-declaration.html |
| Online NTBI | National Take Back Initiative (Online) | External | The NTBI web form allows federal, state, and local governments or federal, state, and local law enforcement officials to register as an NTBI collection site, and allows the public to search for sites near them. | https://www.deadiversion.usdoj.gov/drug_disposal/takeback/takeback.html |
| Online NTIS | External | Prior to 2019, this provided registrant data to the National Technology and Information Service. This is no longer being done. | ||
| Online PDAC Registration | Pharmaceutical Diversion Awareness Conference (Online) | External | Manages conference registration. | N/A |
| Online QUOTAS | External | Allows registrants to submit requests for quotas to DEA. | https://www.deadiversion.usdoj.gov/quotas/quotas.html | |
| Online SORS | Suspicious Order Reporting System (Online) | External | SORS Online allows registrant to file reports about potentially suspicious or unusual controlled substance orders. | https://www.deadiversion.usdoj.gov/sors/sors.html |
| Online Unlawful Internet Prescription Drug Sales | External | Receives tips about unlawful prescriptions. Duplicate of RXAOR | ||
| Online YERS | Year End Reporting System (Online) | External | Allows registered manufacturers to submit data on their year-end inventory of Schedules I and II, Schedules III-V Psychotropic substances, NRM substances, and List I chemicals. | https://www.deadiversion.usdoj.gov/quotas/year_end/year-end.html |
| POD | Print On Demand | Internal | Permits DEA to print and mail various paper documents | |
| Internal ARCOS (input) | Internal | Deprecated name-- should just be Internal ARCOS | ||
| Internal RM-IMEX | Regulated Machines Import Export (Internal) | Internal | Permits DEA to review import/export and domestic sales forms for regulated machines | |
| Online RM-IMEX | Regulated Machines Import Export (Online) | External | The RM-IMEX application will permit regulated persons (as defined in the CFR§1310.05) to report the domestic sale, import, and/or export of tableting and encapsulating machines via an interactive application on the Diversion Control website. | https://www.deadiversion.usdoj.gov/21cfr_reports/reg_machines/reg-machines.html |
| External: Cases Against Doctors | Sunset | External | Provided a list of actions taken against practitoners. Not active. | |
| Internal TOX | Toxicology Reports | Internal | This application tracks toxicology reports at the request of an individual at the occasion of an overdose or death as a result from a controlled substance. The application collects the requested data, the requesting facility, incident date, and any drugs | |
| Industry Tip Reporting | Internal/External | The Industry Tip Reporting (ITR) application allows pharmacists to report suspicious pharmacological orders. | ||
| Guidance Document Portal | Internal/External | Collects, manages, and publishes guidance documents | ||
| DCGIS | Diversion Control Geographic Information System | Internal | Provides GIS services with DC data. | |
| Internal SORS2 | Suspicious Order Reporting System (Internal, version 2) | Internal | Allows DEA to review suspicious order reports | |
| Online SORS2 | Online Suspicious Order Reporting System (second iteration) | External | Allows registrants to submit suspicious orders of controlled substances to DEA | https://www.deadiversion.usdoj.gov/sors/sors.html |
| CSOS Application | Controlled Substance Ordering System Application | Internal | The internal applications of the CSOS system, including the RA scripts, the helpdesk applcation, etc. | |
| MDBR | Manufacturer's and Distributor's Briefing Report | Internal | The Manufacturer and Distributors Briefing Report collects data from the field about which manufacturers and distributors have received briefings from their local field office. It tracks the date, assigned personnel, and the subjects covered | |
| Online DEA Contact Us Search | External | Webform for the public to use to search for DEA contacts | ||
| Online Public Disposal Search | External | Webform allowing the public to search for disposal/collection sites. | ||
| Online Registrant Active Population Reports | External | Provides the public a summary of registrant populations. | ||
| Online Registrant Datasets Access | External | Provides registrants and approved organizations a list of active and inactive registrants | ||
| Online Synthetic Drug Source Reporting | External | SDRS collects info concerning the suspicious distribution and misuse of synthetic drugs. | ||
| Online Address Validation & Geocoding | External | This process permits online forms to check validate address information and completes geocoordinate info. | ||
| Email Scheduler | External | This process sends out various emails automatically (ex: confirmation of registration, registration receipts, ARCOS report submission statistics) | ||
| eSurvey | External | This application permits conference registrants (see PDAC) to complete surveys online | ||
| Online Regulated Machine Leads | External | Permits agents with Customs and Borders Protection to submit tips to DEA regarding regulated machines. | ||
| Online CSA Registration Toolset | External | Permits DEA to manage online forms and to query the online systems for data regarding registration. | ||
| Online Supplemental Reporting (AB) | External | May be arcos-abc, a process used to allow a specific registrant to submit ARCOS reports | ||
| Online SORS EDI | Online Suspicious Order Reporting System Electronic Data Interchange | External | EDI File report uploads for: SORS, SORSCH, SORSNR, NARCOS, NARCOSNR, CHRS, CMEA | |
| Online Sift Reports | External | No Longer Used Nightly Background EDI File | ||
| Online EDI Daily and Suspicious Reports | External | EDI File report uploads for: Supplemental reporting for selected registrants, Submit "daily" and/or "suspicious | ||
| Online ARPS | External | Downloads files uploaded to WEB via the EDI Reporting Upload Page (arcos-edi). CSOS reports are separated. Basic edit checks are performed and submissions are concatenated into one large file which is transferred for ARCOS Background Processing. | ||
| Online ARCOS EDI | Online Automated Reports and Consolidated Ordering System Electronic Data Interchange | External | EDI File report uploads for: Supplemental reporting for selected registrants, Submit "daily" and/or "suspicious" reports. This application is a duplicate of rpt-edi and was created specifically for a specific registrant | |
| Online TOX | Online Toxicology Reporting | External | This allows toxicology labs to submit reports to DEA. | |
| Diversion Control Suggestion Box | Internal | This sharepoint site allows DEA personnel to make suggestions for improvement to the TGD development teams. | ||
| CSOS Reporting | Controlled Substance Ordering system reporting | Internal | This permits TGD personnel to run reports for DEA field users regarding CSOS participation | |
| Online Registration Payment | External | Application permits chain pharmacies to make payments for renewal/registration. | ||
| Online Chemical Order Reporting Tool | External | Application permits for the reporting of suspicious chemical orders. | ||
| Online ARCOS (Input) | External | EDI File report uploads for: ARCOS, CSOS. Has option to view ARCOS error reports online. | ||
| Online Request Order Forms | External | Handles Walmart and Walgreen order form | ||
| Online Town Hall | Town Hall, Online Implementation | Internal/External | The online implementation of the Town Hall application allows the public to sign up for meetings held by DEA. | |
| Internal Town Hall | Town Hall Internal Implementation | Internal/External | The internal implementation of the Town Hall application allows DEA to manage the public applications for town hall meetings | |
| Online CORT | Online Chemical Order Reporting Tool | Internal/External | CORT allows registrants to report the chemical orders that the registrant deems suspicious and allows DEA to manage the submissions. | |
| Online Reports | Online Reports for State and Federal Agencies | External | Web-based portal to receive and disseminate identified reports to authorized personnel at state agencies. ARCOS and SORS data is provided currently (8/31/2023). | |
| Listening Session | Listening Session/Town Hall registration | Internal/External | Application permits the public to sign up for listening sessions conducted by the DEA Administrator | |
| Online MFA | External | The Online MFA function allows applications taking regisstrant information for login to use an email token as part of multifactor authentication. | ||
| Online Forms: Check Registration Status | Online Forms: Check Registration Status | External | This application allows registrants to check the status of their application or renewal. | |
| Internal RXAbuse | Internal Prescription Abuse Reporting Tips | Internal | Allows DEA personnel to review and manage the tips reported through the Online RXAbuse application. | |
| Internal UMPIRE | Umpire Tip Reporting | Internal | Allows DEA Peronsonnel to manage tips submitted through the External Umpire application | |
| Internal SDRS | Internal Synthentic Drug Reporting System | Internal | Allows DEA personnel to review and manage the tips reported through the Online SDRS application. | |
| Internal SONARS | Internal Suspicious Orders Non-Arcos Reporting System | Internal | Allows DEA personnel to review reports of suspicious non-ARCOS substances submitted by registrants. | |
| NARCOS | Non-ARCOS Reporting Consolidated Ordering System | Internal/External | NARCOS provides registrants who are under an MOA the ability to report transactions involving controlled substances. which are not reportable under ARCOS. | |
| Internal LEADS | LEADS | Internal | Internal LEADS is a Java based application to allow DEA personnel to enter tips from CBP regarding the import/export of regulated machines. It permits these leads to be pushed into the LEADS tab of the RMIMEX applicatoni within CTRANS. | |
| Internal RDA | Internal Registrant Dataset Access | Internal | Used to create/manage all of the Web RDA users | |
| Internal TOX User Administration | Internal | This application provides user administration capabilities for Online TOX users | ||
| MDBR | Manufacturers/Distributors Briefing Report | Internal/External | This allows DEA personnel to enter details about formal briefings for manufacturers and distributors | |
| Online Forms: Check Status | External | Allows registrants to log in and check the status of their registration | https://www.deadiversion.usdoj.gov/drugreg/registration.html# | |
| Online Forms: Manage EMS Agency Locations | External | Allows EMS Agencies to manage their locations | https://www.deadiversion.usdoj.gov/drugreg/registration.html# | |
| Online Forms: Chain Renewals | External | Allows chain pharmacies to renew and pay for their renewal online | https://www.deadiversion.usdoj.gov/drugreg/registration.html# | |
| Online IMEX (Controlled Substances) | External | Allows CS importers/exporters to report transactions to DEA | https://www.deadiversion.usdoj.gov/imp_exp/imp-exp.html | |
| DC3 | Diversion Control Contact Center | Internal/External | DC3 is a customer service management platform aiding the Diverison Control Division Contact Center in answering, tracking, and managing communications with the registrant population and with the public.. | |
| DC4 | Diversion Control Contact Center Chatbot | External | DC4 is an AI Chatbot that allows the public to prompt an AWS Bedrock-powered chatbot for information about Diversion policy, programs, and processes |
https://www.deadiversion.usdoj.gov/arcos/arcos.html
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