D1-M6700120Q0030 Attachment 4 PPQ.docx
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- Solicitation number
- M6700120Q0030
- Issued by
-
United States Marine Corps
About this file
This document is a past performance questionnaire for a contractor providing telephone equipment support services. The contractor is required to provide non-personal support services including technical assistance, extended technical assistance, return and repair replacement, engineering support, material services, and remote diagnostics for Avaya CM7 and remotes, Tellabs Coriant, OLAN, Callegra messaging, Compunetix conferencing, K&R telephony management, Micro Semi GPS clocks, Polycom, Secure Logix firewalls, Brocade routers and switches, Ruckus Networks, and Alpha equipment located at Marine Corps Air Station Beaufort, South Carolina and Townsend Bombing Range, Georgia. The questionnaire is soliciting input on the contractor's technical, schedule, cost, and management performance to be submitted no later than July 16, 2020 via email to an identified point of contact for consideration under solicitation M6700120Q0030 for telephone equipment support services.
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M67001-20-Q-0030 Attachment 4
This is a survey to evaluate Contractor’s performance indicated under 1 in the survey.
The survey contains a series of evaluation elements and questions asking you, as the evaluator, to provide an evaluation of the contractor’s performance. Using the rating level definitions below, please provide a rating level for each element that best describes the contractor’s performance.
Please respond to each question by answering yes or no and providing explanations as appropriate.
Please provide frank and concise comments in your evaluation and assessment of contractor performance. In addition to responding to the given statements and questions for the contract listed, please provide other information or knowledge of contractor performance for similar contracts performed by the contractor for your organization.
Rater Information. After completing the survey, please provide the requested rater information and sign/date the survey.
Handwritten or typed responses are sufficient. It is requested that the individual(s) responsible for the administrative oversight of the project (e.g. security specialist, COR, COTR, etc.) respond to this questionnaire. More than one copy of the questionnaire may be submitted if responses from more than one individual are appropriate. Please provide the past performance and complete quote packet not later than 16 July 2020 1:00 EDST.
Please email the completed survey, subject line - M67001-20-Q-0030 PPQ Contractor Name, directly to Tracy Fulks at tracy.fulks@usmc.mil.I f you have any questions, please submit in writing to the address listed. I appreciate your efforts on the Marine Corps’ behalf.
1. CONTRACTOR IDENTIFICATION
a. Contractor:
b. Program Title:
c. Contract Number:
d. Type of Contract: Percent Complete:
Note: Whether identified or not, if you have any knowledge of other contracts for the identified contractor, you are requested to complete a questionnaire for each contract or subcontract similar to this acquisition.
2. RESPONDENT IDENTIFICATION
a. Name:
b. Agency:
c. Position:
d. Relation to Program:
e. Phone/Fax Number/Email Address:
3. PROGRAM CHARACTERISTICS
3a. Please provide a short description of the subject contract.
3b. Please check those activities which are applicable to your program:
Access to the Tellabs/Coriant System ______
Remote Support _____
On-Site Support ______
Equipment Maintenance (On-site) ______
Equipment Maintenance (warranty/non-warranty) requiring shipment to the contractor ________
4. PERFORMANCE LEVELS
4.1 PERFORMANCE GRADES (Use these grades to provide the overall rating where requested below).
Exceptional - Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory - Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal - Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Unsatisfactory - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
4.2 QUESTIONS
4.2.1. TECHNICAL AND QUALITY PERFORMANCE
a. What kind of technical performance problems or strengths were experienced by the contractor?
b. What was the cause of these technical problems or strengths?
c. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.
d. Overall, the contractor's technical performance is rated ______________
4.2.2: SCHEDULE PERFORMANCE
a. What kind of delivery/schedule problems or strengths were experienced by the contractor?
b. What was the cause of these delivery/schedule problems or strengths?
c. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.
d. Overall, the contractor's delivery/schedule performance is rated _________________
4.2.3. COST PERFORMANCE (including controlling material, labor, inventory, over & above costs.)
a. What kind of Cost problems or strengths were experienced by the contractor?
b. If the contractor experienced an overrun please provide the percentage.
c. What was the cause of these Cost problems or strengths?
d. Overall, the contractor's Cost performance is rated ___________________
4.2.4 MANAGEMENT
4.2.4.1 MANAGEMENT RESPONSIVENSS
a. What was the contractor’s record of timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals (especially responses to change orders, engineering change proposals, or other undefinitized contract actions), the contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction?
4.2.4.2 PROGRAM MANAGEMENT AND OTHER MANAGEMENT
a. To what extent does the contractor discharge their responsibility for integration and coordination of all activity needed to execute the contract; identify and apply resources required to meet schedule requirements; assign responsibilities for tasks/actions required by contract; and communicate appropriate information to affected program elements in a timely manner?
b. What were the contractor’s risk management practices, especially the ability to identify risks and formulate and implement risk mitigation plans?
c. If applicable, identify and provide information on any other areas that are unique to the contract, or that cannot be captured elsewhere under the Management Assessment.
4.2.4.3 OVERALL MANAGEMENT ASSESSMENT
a. Overall, the contractor's management performance is rated __________________
4.3 OTHER. Is there any other information regarding this acquisition that you think would be helpful to our evaluation? If so please explain. Examples of additional information that could be helpful to our evaluation include information on (1) key personnel related problems or strengths, (2) business relationship types of problems or strengths with regard to management of subcontracts, cooperation with business partners/customers, customer satisfaction, etc., (3) Aviation and Industrial Safety related problems or strengths, (4) and information related to OSHA Violations.
4.4 SUMMARY: If you had the option, knowing what you know today, would you (pick one),
1) definitely would not,
2) probably would not,
3) might,
4) might not,
5) probably would,
6) definitely would award this contract to this contractor, given the choice?
EVALUATOR’S CERTIFICATION
I HEREBY CERTIFY THAT THE INFORMATION ON THIS FORM IS ACCURATE AND COMPLETE TO THE BEST OF MY KNOWLEDGE.
SIGNATURE OF EVALUATOR PRINTED NAME OF EVALUATOR
TITLE OF EVALUATOR DATE
SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104
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