Current_Vendor_Statistics_V3.pdf
PDF 522 KB Posted
- Attached to
- Managed Print Services
- Solicitation number
- 25-P-00267
- Issued by
- Hillsborough County, Florida
About this file
This document is a vendor statistics report for the City of Tampa's Managed Print Services contract, covering the period from January 2025 to February 2025. The report details Xerox's performance metrics, including ticket volumes, service history, and contract performance. The current contract involves 267 Xerox-contracted devices across various models such as AltaLink, VersaLink, WorkCentre, and other printer/copier systems. The contract, which runs from January 2018 to April 2026, includes key services like staffing and management, helpdesk services, transition and transformation services, with a focus on service level metrics including uptime, response time, and first-time fix rates.
The vendor performance data shows impressive metrics, with a total score of 10 out of 12 at target level, 99.7% average uptime, and 54.1% proactive supply management. The contract involves comprehensive print management, including device assessment, optimization, life-cycle management, repair and maintenance, supplies replenishment, service desk support, and reporting. Pricing is structured per impression, with varying rates for black and white and color impressions across different device models, ranging from $0.0047 to $0.1 per impression. The contract aims to reduce capital funding, eliminate ownership costs, and enhance workplace productivity by standardizing and managing the city's extensive printer and copier fleet.
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Other files
| File | Type | Posted |
|---|---|---|
| Managed_Print_Services_(Addendum_#3_Revision).pdf | ||
| ADDENDUM_4.pdf | ||
| ADDENDUM_3.pdf | ||
| Solicitation_Review_Checklist.pdf | ||
| ADA_Requirements.docx | DOCX document | |
| Form_MBD-30_Payments.pdf | ||
| Form_MBD-40_Letter_of_Intent.pdf | ||
| Form_MBD-70_Procurement_Guidelines.pdf | ||
| EBO-Form-71-for-RFQ-Evaluation-Points-V2.docx | DOCX document |
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Text version
Current vendor Statistics:
I. Tickets and Categories for January 2025 – February 2025:
Vendor Volume for 2024:
Vendor Contract Summary:
Inventory as of 03/26/2025:
Model Serial Number
AltaLink C8035 3TX404333
AltaLink C8035 3TX406452
AltaLink C8035 3TX419340
AltaLink C8035 3TX405856
AltaLink C8035 3TX390762
AltaLink C8035 3TX406399
AltaLink C8035 3TX419200
AltaLink C8035 8TB598559
AltaLink C8035 3TX401459
AltaLink C8035 3TX404578
AltaLink C8035 3TX405429
AltaLink C8035 3TX405855
AltaLink C8035 3TX406462
AltaLink C8035 3TX403828
AltaLink C8035 3TX405448
AltaLink C8035 3TX408298
AltaLink C8035 3TX419336
AltaLink C8035 3TX406492
AltaLink C8035 3TX406447
AltaLink C8035 3TX406488
AltaLink C8035 3TX406485
AltaLink C8035 3TX419367
AltaLink C8035 3TX419338
AltaLink C8035 3TX406456
AltaLink C8035 3TX389791
AltaLink C8035 3TX390722
AltaLink C8035 3TX392466
AltaLink C8035 3TX394560
AltaLink C8035 3TX401716
AltaLink C8035 3TX406424
AltaLink C8035 3TX406437
AltaLink C8035 3TX419233
AltaLink C8035 3TX403711
AltaLink C8035 3TX409538
AltaLink C8035 3TX421902
AltaLink C8035 3TX390743
AltaLink C8035 3TX390743
AltaLink C8035 3TX404329
AltaLink C8035 3TX392855
AltaLink C8035 3TX401512
AltaLink C8035 3TX405773
AltaLink C8035 3TX406455
AltaLink C8035 3TX419163
AltaLink C8035 3TX420618
AltaLink C8035 3TX405837
AltaLink C8035 3TX401617
AltaLink C8035 3TX401457
AltaLink C8035 3TX401621
AltaLink C8035 3TX405921
AltaLink C8035 3TX405932
AltaLink C8035 3TX404286
AltaLink C8035 3TX405848
AltaLink C8035 3TX404359
AltaLink C8035 3TX405851
AltaLink C8035 3TX403554
AltaLink C8035 3TX405436
AltaLink C8035 3TX405445
AltaLink C8035 3TX405458
AltaLink C8035 3TX403556
AltaLink C8035 3TX420621
AltaLink C8035 3TX419273
AltaLink C8035 3TX406453
AltaLink C8035 3TX406434
AltaLink C8035 3TX394567
AltaLink C8035 3TX406443
AltaLink C8035 3TX406431
AltaLink C8035 3TX406490
AltaLink C8035 3TX406487
AltaLink C8035 3TX403709
AltaLink C8035 3TX404025
AltaLink C8035 3TX403687
AltaLink C8035 3TX406477
AltaLink C8035 3TX419279
AltaLink C8035 3TX390201
AltaLink C8035 3TX406460
AltaLink C8045 8TB564508
AltaLink C8045 8TB567524
AltaLink C8055 8TB584399
AltaLink C8055 8TB597911
AltaLink C8055 8TB643974
AltaLink C8055 8TB598726
AltaLink C8055 8TB596884
AltaLink C8055 8TB596880
AltaLink C8055 8TB596733
AltaLink C8055 8TB598546
AltaLink C8055 8TB574749
AltaLink C8055 8TB598526
AltaLink C8055 8TB643942
AltaLink C8055 8TB598980
AltaLink C8055 8TB643972
AltaLink C8055 8TB643983
AltaLink C8055 8TB633487
AltaLink C8055 8TB596942
AltaLink C8055 8TB598665
AltaLink C8055 8TB645333
AltaLink C8055 8TB581032
AltaLink C8055 8TB598655
AltaLink C8055 8TB626077
AltaLink C8055 8TB643903
AltaLink C8055 8TB598452
AltaLink C8055 8TB598590
AltaLink C8055 8TB598479
AltaLink C8055 8TB601351
AltaLink C8055 8TB617934
AltaLink C8055 8TB597795
AltaLink C8055 8TB596920
AltaLink C8055 8TB596901
AltaLink C8055 8TB600185
AltaLink C8055 8TB598678
AltaLink C8055 8TB596905
AltaLink C8055 8TB597950
AltaLink C8055 6TB456646
AltaLink C8055 8TB643961
AltaLink C8055 8TB601343
AltaLink C8055 3TX390553
AltaLink C8055 8TB586544
AltaLink C8055 8TB598462
AltaLink C8055 8TB599368
AltaLink C8055 8TB599389
AltaLink C8055 6TB446649
AltaLink C8055 8TB600178
AltaLink C8070 6TB442629
AltaLink C8070 6TB446342
AltaLink C8070 6TB453472
AltaLink C8070 6TB453493
AltaLink C8070 6TB446431
AltaLink C8070 6TB446321
AltaLink C8070 6TB443609
AltaLink C8070 6TB446623
AltaLink C8070 6TB446610
AltaLink C8070 6TB446670
AltaLink C8070 6TB446677
AltaLink C8070 6TB444887
AltaLink C8070 6TB446628
AltaLink C8070 6TB446263
AltaLink C8070 6TB446274
AltaLink C8070 6TB446298
AltaLink C8070 6TB453449
AltaLink C8070 6TB446226
AltaLink C8070 6TB446725
AltaLink C8070 6TB444166
AltaLink C8070 6TB446434
AltaLink C8070 6TB446371
AltaLink C8070 6TB446493
AltaLink C8070 6TB446333
AltaLink C8070 6TB446224
AltaLink C8070 6TB446376
AltaLink C8070 3TX403778
AltaLink C8070 6TB446675
AltaLink C8070 6TB453377
AltaLink C8070 6TB453492
AltaLink C8070 6TB445733
AltaLink C8070 6TB445442
AltaLink C8070 6TB446698
AltaLink C8070 6TB446421
AltaLink C8070 6TB446396
AltaLink C8070 6TB446280
AltaLink C8070 6TB446730
AltaLink C8070 6TB446625
AltaLink C8070 6TB446684
AltaLink C8070 6TB446638
AltaLink C8070 6TB446759
AltaLink C8070 6TB446728
AltaLink C8070 6TB446720
AltaLink C8135 ELQ601793
AltaLink C8135 ELQ588379
AltaLink C8135 ELQ588353
AltaLink C8135 ELQ517452
AltaLink C8135 ELQ591764
AltaLink C8135 ELQ593416
AltaLink C8135 ELQ594232
AltaLink C8135 ELQ588348
AltaLink C8145 EHQ336950
AltaLink C8145 EHQ337293
AltaLink C8145 EHQ339700
AltaLink C8145 EHQ337055
Altalink C8155 EHQ606457
Altalink C8155 EHQ399397
Altalink C8155 EHQ352472
AltaLink C8155 EHQ219592
AltaLink C8170 EFQ267269
AltaLink C8170 EFQ277412
AltaLink C8170 EFQ270438
AltaLink C8170 EFQ270107
AltaLink C8270 ZQZ656826
B410 YFZ562196
C410 WZZ873600
C410 WZZ870556
C410 WZZ871501
C410 WZZ870961
C410 WZZ871294
C410 WZZ871116
C410 WZZ870542
C410 WZZ870731
C410 WZZ871682
C410 WZZ871158
Phaser 3635MFP-S BB1378658
Phaser 3635MFP-S BB1868226
Phaser 3635MFP-S BB1483453
Phaser 4510N ART382863
VersaLink B400N 6HB133714
VersaLink B405DN 9HB914713
VersaLink C400N 7HB302520
VersaLink C400N 7HB047473
VersaLink C400N 7HB047298
VersaLink C400N 7HB047299
VersaLink C400N 7HB050236
VersaLink C400N 7HB820256
VersaLink C400N 7HB044274
VersaLink C400N 7HB302533
VersaLink C400N 7HB050227
VersaLink C400N 7HB047475
VersaLink C400N 7HB048269
VersaLink C400N 7HB820257
VersaLink C400N 7HB819501
VersaLink C400N 7HB302529
VersaLink C400N 7HB047967
VersaLink C400N 7HB302536
VersaLink C400N 7HB050238
VersaLink C405N 4HX736760
VersaLink C405N 4HX738989
VersaLink C405N 4HX741303
VersaLink C405N 4HX740637
VersaLink C405N 4HX973623
VersaLink C405N 4HX292223
VersaLink C405N 4HX737103
VersaLink C405N 4HX732181
VersaLink C405N 4HX726217
VersaLink C405N 4HX806354
VersaLink C405N 4HX551358
VersaLink C405N 4HX968475
VersaLink C405N 4HX973620
VersaLink C405N 4HX973088
VersaLink C405N 4HX804331
VersaLink C405N 4HX726224
VersaLink C405N 4HX736998
VersaLink C405N 4HX741306
VersaLink C405N 4HX737199
VersaLink C405N 4HX968474
VersaLink C405N 4HX738990
VersaLink C415 YCQ108098
VersaLink C415 YCQ122796
VersaLink C415 YCQ122786
VersaLink C415 YCQ107702
VersaLink C415 YCQ107404
VersaLink C415 YCQ108135
VersaLink C415 YCQ121508
VersaLink C415 YCQ125734
VersaLink C415 YCQ122814
VersaLink C415 YCQ122823
VersaLink C415 YCQ122790
VersaLink C415 YCQ107735
WorkCentre 5955i A2M747021
WorkCentre 6015NI BD1234690
WorkCentre 6605DN XL3883045
WorkCentre 6605N XL3886875
WorkCentre 6605N XL3624426
WorkCentre 6605N XL3565088
WorkCentre 6605N XL3598742
WorkCentre 6605N XL3568059
WorkCentre 6605N XL3619820
WorkCentre 6605N XL3564110
WorkCentre 6605N XL3630260
WorkCentre 7535 XKK023430
WorkCentre 7835 MX1200609
WorkCentre 7845 MX4744099
WorkCentre 7970 B0W871842
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