Current Enterprise Status.xlsx

XLSX spreadsheet 13 KB Posted

Attached to
DA01--Loopback Enterprise Resource Planning (ERP) System Integrator (SI)
Solicitation number
36C10B26Q0585
Issued by

About this file

Summary of Current Enterprise Status.xlsx

This file is a data spreadsheet tracking the current operational status of enterprise systems and initiatives. The document appears to serve as a status dashboard or inventory listing, containing structured data organized in columns that capture the existing state of various enterprise components, systems, or projects relevant to the Department of Veterans Affairs' technology operations. The spreadsheet format suggests it functions as a tracking and monitoring tool used to maintain visibility into multiple enterprise-level systems, their operational conditions, and associated metrics or performance indicators.

Without access to the specific column headers and data rows in the spreadsheet image, the exact systems being tracked and their current statuses cannot be detailed. However, given the context of the related pre-solicitation for an Enterprise Resource Planning (ERP) System Integrator opportunity (Solicitation 36C10B26Q0585), this spreadsheet likely documents the current landscape of VA systems that may be consolidated, replaced, or integrated as part of the planned ERP initiative. This baseline documentation would be essential for potential system integrators to understand the existing enterprise architecture they would be working with in any subsequent solicitation related to ERP implementation and systems integration services.

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Other files

File Type Posted
36C10B26Q0585_2.docx DOCX document
36C10B26Q0585_1.docx DOCX document
36C10B26Q0585 0002.docx DOCX document
ADM 01 RFI ERP SI PWS DRAFT 7.1.26.pdf PDF
36C10B26Q0585 0001.docx DOCX document
Rough Order of Magnitude Template.docx DOCX document
SI PWS SLA Attachment.pdf PDF
RFI ERP SI 6.26.26.pdf PDF
RFI ERP SI PWS DRAFT6.26.26.pdf PDF
36C10B26Q0585.docx DOCX document

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Text version

Base Usage

Detailed Usage Metrics
Hardware CMDB ItemsMaintain a CMDB of about 1.2M hardware assets, managed through Change, Incident, and Service Requests.
Unique LoginsApproximately 140,000 unique logins per month
Incident ManagementHandles 237,000 incidents monthly
ApprovalProcesses 72,000 approvals monthly
Change ManagementManages 8,200 changes monthly
Active DemandsManages 10,520 demands, covering past and present projects and requests.
Service RequestsHandles 201,000 service requests per month, with automated workflows, routing, and approvals enhancing VA Service Delivery.
Current Subscription Data
NTEPart NumberLicense TypeQuantityQuantity Utilized as of 6/23/2026
Unlimited User Bundle
Unlimted UserPROD17269IT Service Management Enterprise – Unrestricted User with Unlimited Virtual Agent Conversation TransactionsUnlimted User24,652
PROD16953Strategic Portfolio Management Professional - SPM User28,947
PROD16963IT Operations Management (ITOM) AIOPs EnterpriseUsers: 28,953

Enterprise: 68,902

PROD11482ServiceNow® IntegrationHub Enterprise with Unlimited via sys_user IntegrationHub Transactions annually181,819
PROD16744Security Operations Professional - SIR - Unrestricted User3,268
PROD16745Security Operations Enterprise - VR - Devices891,361
PROD15033ServiceNow® Software Asset Management Professional - Computer v3221,855
PROD12015ServiceNow® Application Portfolio Management - APM User648
PROD13074ServiceNow® Now Platform® App Engine
PROD16295Impact Total - PackageN/A
ALA Carte
5PROD00832ServiceNow® Instance - Government Data Center (Any combination of PROD and NON-PROD instances up to the NTE quantity to be determined within seven (7) days of award)33
21PROD00070ServiceNow® Instance - Government Data Center (Any combination of PROD and NON-PROD instances up to the NTE quantity to be determined within seven (7) days of award)1818
800PROD19279ServiceNow® Customer Service Management Professional - CSM User v6800
611434PROD16047Hardware Asset Management Professional500,000424,208
4000PROD18126IRM Lite Operator4,0006
2000PROD12490ServiceNow® Integrated Risk Management Professional - IRM User2,0002,619
Optional CLINs not executed on the Contract
1PROD00832ServiceNow® Instance - Government Data Center (Any combination of PROD and NON-PROD instances up to the NTE quantity to be determined within seven (7) days of award)0
6PROD00070ServiceNow® Instance - Government Data Center (Any combination of PROD and NON-PROD instances up to the NTE quantity to be determined within seven (7) days of award)0
400PROD19279ServiceNow® Customer Service Management Professional - CSM User v60
1PROD19283ServiceNow® Customer Service Management Professional - CSM User v6 (Sys_User)0
300000PROD17238ServiceNow® HR Service Delivery Enterprise – HR User v2 with Performance Analytics0
1PROD17238ServiceNow® HR Service Delivery Enterprise – HR User v2 with Performance Analytics (sys_user)0
1PROD12490ServiceNow® Integrated Risk Management Professional (Sys_User)0
1990PROD12023ServiceNow® Vendor Risk Management - Vendors0
1PROD19256Workplace Serv Delivery – Unrestricted v2 (Sys_User)0
20000PROD19256Workplace Service Delivery - Workplace User v40
20000PROD19372Field Service Management Pro0
20000PROD15370Field Service Management Contractor0
4PROD08558Customer Performance Testing Instance - Per Week0

File details come from the government source that posted it. Updated .