Contract Surveillance Plan_N68335-26-R-1036.docx

N00421-18-R-0018 Enclosure (3) Enclosure (3)

Contract Surveillance Plan for Engineering and Technical Support Services for the Prototype, Manufacturing & Test Dept. (PMTD Support Equipment Department at Naval Air Warfare Center Aircraft Division (NAWCAD) Lakehurst

1. Purpose

This Contract Surveillance Plan (CSP) is a government developed and applied document used to ensure systematic Quality Assurance (QA) methods are used in the administration and surveillance of tasking under the Task Order (TO). The intent is to ensure the Contractor performs In Accordance With (IAW) the Statement of Work (SOW) and the Government receives the quality of services called for in the TO.

The TO requirement is for the procurement of Engineering and Technical Support Services required to support Aircraft Launch and Recovery Equipment (ALRE) and Support Equipment (SE) systems, subsystems, and component testing at the Naval Air Warfare Center Aircraft Division Lakehurst (NAWCADLKE) Prototype, Manufacturing and Test Department (PMTD), aboard ship, and other Naval Activities. Major programs requiring support include the Electromagnetic Aircraft Launch System (EMALS), Advanced Arresting Gear (AAG), Advanced Recovery Control (ARC), Low Loss Launch Valve overhaul and certification, and Cross Deck Pendant qualification. engineering and technical support services to the NAWCAD Lakehurst Aircraft Support Mission including domestic Navy platforms and Naval Aviation requirements, Foreign Military Sales customers, other Department of Defense (DoD) activities and non-DoD activities.

This TO will have cost plus fixed-fee Contract Line-Item Numbers. The TO will have a total period of performance of five (5) years, which includes a base period of 12 months and four (4) 12-month option periods. A properly executed CSP will assist the Government in achieving the objectives of this procurement.

2. Authority

Authority for issuance of this CSP is provided under TO Section E – Inspection and Acceptance, which provides for inspections and acceptance of the services, products, and documentation called for in the contract/TO that will be executed by the Contracting Officer (KO) or a duly authorized representative.

3. Scope

To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between Quality Control Plan (QCP) and the CSP. The Contractor, and not the Government, is responsible for the QCP, which defines the management and quality control actions necessary to meet the quality standards set forth in the TO.

The CSP provides Government surveillance oversight of the Contractor’s efforts to assure they are timely, effective, and delivering the results specified in the TO.

4. Government Resources

The following definitions for Government resources are applicable to this plan:

KO: A person duly appointed with the authority to enter into a TO (Procuring Contracting Officer (PCO)), or a person with the authority to administer the TO (Administrative Contracting Officer (ACO)) and make related determinations and findings on behalf of the Government. The PCO and ACO for this contract is Shannan Germond.

Contracting Officer’s Representative (COR): An individual appointed in writing by the PCO to act as their authorized representative to assist in administering the TO. The COR will be appointed in the resulting TO. The limitations of authority are contained in the letter of appointment.

Alternate Contracting Officer’s Representative (ACOR): An individual appointed in writing by the PCO to act as their authorized representative, in the absence of the COR, to assist in administering the TO. The ACOR will be appointed in the resulting TO. The limitations of authority are contained in a written letter of appointment.

Government Project Lead (GPL): The COR designates individual GPLs to assist in administering specific efforts under the TO.

5. Responsibilities

The following Government resources will have responsibility for the implementation of this CSP:

KO: The KO (PCO or ACO) ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the TO, and safeguards the interests of the United States in the contractual relationship. The KO assures that the Contractor receives impartial, fair, and equitable treatment under the TO. The KO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

COR: The COR is responsible for technical administration of the TO and assures proper Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect the TO price, terms, or conditions shall be referred to the KO for action.

ACOR: The ACOR assists the COR for technical administration of the TO and assures proper Government surveillance of the Contractor’s performance. The ACOR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect the TO price, terms, or conditions shall be referred to the KO for action.

GPL: The GPL is responsible for assisting in administering specific efforts under the TO. A GPL cannot, in any manner, alter the scope of the TO make commitments, or authorize any changes on the Government’s behalf.

b. CSP: This document will be used by the COR, ACOR, and GPLs in the technical administration of this TO. In addition to the below instructions, the form to be used for documentation of QA surveillance is the Surveillance Activity Checklist (SAC).

7. Surveillance

Enclosure (2) sets forth the performance standards, incentives, and surveillance methods for the Contractor, COR, ACOR, and GPLs while Enclosures (1) and (3) provide the checklist and means for the COR to document the results of the surveillance and will be provided to the KO.

8. Documentation

In addition to providing reports to the KO, the COR will maintain a complete QA file. The file will contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the QA function, including the originals of the QA Checklists. All such records will be maintained for the life of the TO. The COR shall forward these records to the KO at termination or completion of the TO.

9. Enclosures

Enclosure (1): Surveillance Activity Checklist (SAC) Enclosure (2): Quarterly Evaluation by CDRLs Enclosure (3): Annual Surveillance Summary

ENCLOSURE (1): SURVEILLANCE ACTIVITY CHECKLIST (SAC)

Quarterly Surveillance:

The Contracting Officer’s Representative (COR) will perform a quarterly assessment of quality, schedule, cost control, business relations, management, utilization of Small Business (SB), and other areas as applicable utilizing the Contractor Performance Assessment Reporting System (CPARS) evaluation rating definitions listed in Enclosure (3).

QUARTERLY EVALUATION BY SOW PARAGRAPH

Provide monthly reports on technical accomplishments and financial status.

Government COR to inspect monthly

TBD

Monthly Summary of Ratings:

Quality Number of Exceptional

Schedule

Number of Very Good

Number of Very Good

Number of Satisfactory

Number of Satisfactory

Number of Marginal

Number of Marginal

Number of Unsatisfactory

Number of Unsatisfactory

Cost Control

Business Relations

Number of Very Good

Number of Very Good

Number of Satisfactory

Number of Satisfactory

Number of Marginal

Number of Marginal

Number of Unsatisfactory

Number of Unsatisfactory

Management

Other Areas

Number of Very Good

Number of Very Good

Number of Satisfactory

Number of Satisfactory

Number of Marginal

Number of Marginal

Number of Unsatisfactory

Number of Unsatisfactory

Enclosure (1) Enclosure (1)

ENCLOSURE (2): QUARTERLY EVALUATION BY CONTRACT DATA REQUIREMENTS LIST (CDRL)

Current Period

Cumulative

Total Number of Deliverables Submitted:

Total Number of Deliverables Submitted Late:

Total Number of Deliverables Requiring Revision:

Percentage of Deliverables Submitted Late:

Percentage of Deliverables Requiring Revision:

Enclosure (2) Enclosure (2)

ENCLOSURE (3): ANNUAL SURVEILLANCE SUMMARY

The Contracting Officer’s Representative (COR) will perform an assessment of overall TO performance utilizing the Contractor Performance Assessment Reporting System (CPARS) evaluation rating definitions listed in Enclosure (3) below. This assessment will be completed annually covering the previous 12 months.

Annual Surveillance Completed By: _______________________

Date Completed: ________________

All Statement of Work (SOW) and Contract/TO Data Requirements List (CDRL) tasks, including sub-tasks, will be assessed focusing on the following.

Quality of product or service: Assess the Contractor’s effort to transform operational needs and requirements into an integrated solution. Areas of focus may include the planning and management of program tasks, the quality of support provided throughout all phases of contract/TO execution, the integration of program management specialties, management of interfaces and the management of a totally integrated effort of all program management concerns to meet cost, performance and schedule objectives. Assess how successfully the Contractor meets program quality.

Schedule: Assess the Contractor’s adherence to the required delivery schedule by assessing the Contractor’s efforts during the assessment period that contribute to or effect the schedule variance. Also address the significance of scheduled events (e.g., design reviews), discuss causes, and assess the effectiveness of Contractor corrective actions.

Cost control: Assess the Contractor’s effectiveness in forecasting, managing, and controlling TO cost. Is the Contractor experiencing cost growth or under-run? If so, discuss the causes and contractor-proposed solutions for the cost overruns. For TOs where TO sizing is based upon contractor-provided person hour estimates, the relationship of these estimates to ultimate cost should be assessed. In addition, the extent to which the Contractor demonstrates a sense of cost responsibility through the efficient use of resources in each work effort will be assessed.

Business relations: Assess the timeliness, completeness, and quality of problem identification, corrective action plans, proposal submittals, the Contractor’s reasonable and cooperative behavior, effective business relations, and customer satisfaction.

Management: Assess the Contractor’s success with timely award and management of subcontract/TOs. Discuss the extent to which the Contractor discharges its responsibility for integration and coordination of all activity needed to execute the TO; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by the TO; and communicates appropriate information to affected program elements in a timely manner. Assess the Contractor’s risk mitigation plans.

Utilization of Small Business (SB): The Request for Proposal (RFP) and FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the SB Subcontracting Program. Assess whether the Contractor provided maximum practicable opportunity for SB (including Alaska Native Corporations (ANCs) and Indian Tribes) (including Small-Disadvantaged Businesses (SDBs) (which also includes ANCs and Indian Tribes), Women-Owned SBs (WOSBs), HUBZone, Veteran-Owned SBs (VOSBs), Service-Disabled Veteran Owned SBs (SDVOSBs), and ANCs and Indian Tribes that are not SDBs or SBs to participate in TO performance consistent with efficient performance of the TO. Evaluation will focus on the metrics of actual SB utilization as compared to the TO required targets and the Contractor’s submitted SB plan.

Other areas: Assess additional evaluation areas unique to the TO or that cannot be captured elsewhere.

The evaluation ratings are as follows:

Exceptional Performance: Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Very Good Performance: Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

Satisfactory Performance: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

Marginal Performance: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance: Performance does not meet most contractual requirements, and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.