Conference Transcript

OFFERORS AND PRE-BID CONFERENCE

STATE OF GEORGIA

IN THE MATTER OF:

GEORGIA DEPARTMENT OF REVENUE

RFP: FRAUD MANAGEMENT SOLUTION

GEORGIA DEPARTMENT OF

REVENUE

1800 CENTURY BLVD. N.E.

ATLANTA, GEORGIA

THURSDAY, MARCH 19, 2015

10:00 A.M.

PRESIDING OFFICER: ARNAZ FANNING, GCPA

KAREN M. EVANS, CCR

HAPPY FACES COURT REPORTING

SERVICES P.O. BOX 1063 TUCKER, GEORGIA

30085

(770) 414-9071

1 P R O C E E D I N G S

2 10:17 a.m.

3 MR. FANNING: Everyone, thank you for

4 taking the time to come out. We did not

5 expect a crowd this large. We're glad to see

6 everyone. My name is Arnaz Fanning; I'm the

7 Procurement Officer for the Department of

8 Revenue, and this is the Offerors' Conference

9 for RFP for Fraud Management Solution. We

10 are looking at procuring a Fraud Management

11 Solution.

12 I am going to let Ms. Charlette -- tell

13 me your last name, I'm not going to even say

14 it --

15 MS. UQDAH: Uqdah.

16 MR. FANNING: -- give you an overview

17 of what we're, what the expectations are.

18 MS. UQDAH: Good morning, everyone, 19 welcome. We're excited to have you all here

20 today. I am Charlette Uqdah; I am one of the

21 IT Managers here at the Department of

22 Revenue. And I basically want to share with

23 you a little bit about our current

24 environment. Speak up?

1 I want to share with you a little bit

2 about our current environment and basically

3 how the Fraud Management Solution will

4 basically be extending our current

5 environment.

6 Our current environment today, for the

7 past four years DOR has processed

8 approximately 4.3 million returns annually.

9 Of those returns about less than five percent

10 have been stopped to be held for identity and

11 fraudulent activity.

12 What we have done so far is in our

13 current environment, we are, as returns are

14 processed we are looking at historical data, 15 external data sources, and internal fraud

16 leads. We use that information today to flag

17 potential returns for identity and tax fraud.

18 In our current environment also we use

19 a current workflow. That workflow is used to

20 kind of help our Fraudulent Unit identify

21 identity fraud and tax fraud as well.

22 Business users also have the ability to

23 flag fraudulent returns in what we call a

24 data exchange. That data exchange is

25 basically a part of our integrated tax

1 system. It's used basically by all of Gentax

2 states to share information. We also use the

3 Federal Taxation Administration Suspicious

4 Filing Change platform.

5 Our preferred platforms today for DOR

6 are Windows and .Net for our deployment. We

7 basically use Secure FTP, as well as Connect

8 Direct for our protocol and for our Product

9 Management Solution.

10 What we're pretty much looking for

11 today is a way to basically for DOR to stay

12 relevant with the evolving fraudulent

13 schemes, and in an effort to do that we have

14 actually posted this Proposal.

15 With this Proposal we are desiring a

16 comprehensive scalable environment which will

17 allow us to have a robust system to help us

18 in accommodating customer innovations, 19 legislative mandates, as well as internal

20 security requirements.

21 This solution will also expand DOR's

22 commitment to enhancing our internal fraud

23 rules, for delivering statistical

24 information, as well as improving our current

25 workflow. The solution must contain a

1 minimum of ten data sources, and those data

2 sources will be, excuse me, incorporated with

3 our existent data sources, which will also

4 allow for the integration and incorporation

5 of said State data and our historical data as

6 well.

7 I kind of touched on the allowance of

8 data sharing among various states. We want

9 to have that flexibility as well with the new

10 Fraud Management Solution. We want to also

11 be able to store historical data. Along with

12 storing of historical data we want to allow

13 for the integration of analytics, and that

14 analytics will basically allow us to flag

15 various tax schemes and be able to identify

16 theft and tax fraud.

17 Along with those particular

18 requirements we would also like to

19 incorporate an identity quiz. This identity

20 quiz will be defined, executed and governed

21 by the Department of Revenue. The quiz is

22 expected to be sourced from public as well as

23 historical DOR data. DOR users will need to

24 specify the threshold and criteria to get

25 this identity quiz created.

1 We are expecting for any offer to

2 provide a web-based interface which will host

3 the identity quiz. This identity quiz must

4 have the ability to make identity quiz

5 changes that are effective immediately. And

6 we would like to also report on the identity

7 quiz pass/failure rate, as well as be able to

8 change any questions or remove any questions

9 if they don't apply as well.

10 One of the other requirements of the

11 solution is to allow the analysis, the impact

12 analysis of fraud rule changes; and this is

13 just to find out what percentages and what

14 returns will be affected before actually

15 making that change more permanent in

16 production environment.

17 There is a need to have approximately

18 seven users that will have this capability

19 and a update and change capacity. We have

20 about fifteen users that will need to have

21 read and reporting capabilities, and that

22 will encompass both the business and

23 technical teams.

24 The functionality configuration is

25 expected to change dynamically and frequently

1 for the entire season, and each offer, once

2 the bid is actually awarded, DOR requires

3 that the private management staff and

4 development staff actually co-locate here at

5 Century Center with the existing development

6 staff during duration of the project through

7 post-implementation.

8 MR. FANNING: I kind of jumped ahead of

9 myself. I apologize. What I'd like to do

10 now is introduce to you guys the DOR staff

11 here. We'll start on my left. State your

12 name and what it is in this program that you

13 do.

14 One more thing. This session is being

15 recorded by Ms. Karen Evans with Happy Faces.

16 I'm going to ask you guys that if you have a

17 question, if you want to make a comment to

18 state your name and state your company, and

19 speak up clearly because this is being

20 recorded.

21 MR. PARAMANANDHAM: All right. My name

22 is Sridhan Paramanandham. I'm the Senior

23 Manager over Project Portfolio Management

24 Properties and Architecture.

25 MS. UQDAH: Good morning. I'm

1 Charlette Uqdah. I'm one of the Information

2 Technology Managers supporting the Integrated

3 Tax Solution.

4 MR. RUTHERFORD: Good morning, I'm

5 Henry Rutherford. I am also an Information

6 Technology Manager over the Integrated Tax

7 Solution.

8 MR. DONNELLY: I'm Pete Donnelly. I'm

9 the Deputy Commissioner of the Tax.

10 MS. CARROLL: I'm Kendra Carroll. I'm

11 the Manager of the Fraud Detection Group.

12 MS. GUEST: Staci Guest, the Director

13 of the Office of Special Investigations.

14 MR. WAITES: Josh Waites, Assistant

15 Director of Office of Special Investigations.

16 MS. WISENER: Susan Wisener, IT Project

17 Manager.

18 MR. FANNING: And if I could just get

19 each one of you guys to briefly introduce

20 yourself, and I'll start over here on my

21 right. State your name and company.

22 MR. DABRUZZI: I'm Kyle Dabruzzi, 23 Account Manager for the state of Georgia for

24 Teradata.

25 MR. LAWHEAD: Teddy Lawhead, an Account

1 Manager at Presidio.

2 MR. NGOY: Darith Ngoy, Director for

3 Presidio.

4 MR. FERENS: Nick Ferens, BAE Systems.

5 MR. THOMAS: Terence Thomas, 6 Diversified Technologies, Project Manager.

7 MS. FITZPATRICK: Sandy Fitzpatrick, 8 Director of Analytics for Oracle.

9 MS. BARR: Joan Barr, Tax Processing

10 Systems.

11 MR. SMITH: Jim Smith, Account

12 Executive for Experian.

13 MR. DECKER: Josh Decker of Fast

14 Enterprises.

15 MR. VIANO: Jeff Viano, Fast

16 Enterprises, Business Development.

17 MR. KELLEY: Kyle Kelley, Fast

18 Enterprises.

19 MR. MORRIS: Harold Morris, FICO.

20 MR. HESTER: Chris Hester, FICO.

21 MR. FOOSHEE: Trace Fooshee, Senior

22 Manager with Deloitte.

23 MS. KRECKLOW: Nancy Krecklow, IBM.

24 MS. LAPP: Leanne Lapp, SCO, IBM.

25 MS. ARCHER: Ante Archer, IBM.

1 MR. BAILEY: Don Bailey, DST.

2 MR. SHIELDS: Tim Shields, SourceHOV.

3 MR. SHOWFETY: Wes Showfety, IBM, 4 Hardware Sales Manager for the state of

5 Georgia.

6 MR. ALLGRIM: Greg Allgrim with SAP.

7 MR. TALFORD: Roosevelt Salford with

8 SAP.

9 MR. SHAW: Tom Shaw, Information

10 Builders.

11 MR. ELLIS: Sean Ellis, IDology.

12 MR. POPE: Chris Pope, IDology.

13 MS. HOLEVA: Cindy Holeva, IDology.

14 MR. FANNING: Thank you. Has everyone

15 signed the sign-in sheet, please. If you

16 haven't, please feel free to do so.

17 I have printed out the questions that

18 were submitted prior to this date, and I

19 don't think I made enough so I have some

20 coming back up for those who do not have

21 them.

22 One quick note that I want to share

23 with everyone. On late yesterday afternoon

24 one of the mandatory requirements, which is

25 mandatory requirement question number 8, 1 dealing with subcontracting; after

2 consultation with a State person and with

3 [indiscernible] we have decided to remove

4 that requirement from the Solicitation.

5 Later this afternoon a revised Solicitation

6 will be posted removing that requirement from

7 the Bid. So I just wanted to give you a

8 heads up on that.

9 Right now I'm going to open the floor

10 for everyone to ask questions on the

11 requirements, or anything else dealing with

12 this RFP. I just ask that you state your

13 name and state your company. If you would, 14 speak up so she can record it.

15 MR. MORRIS: Harold Morris with FICO.

16 You mentioned that there were 4.3 million

17 returns annually, 5 percent were sent for

18 identity verification. Are those rules, are

19 those rules being applied in batch or as the

20 returns are being submitted, one at a time or

21 in one large?

22 MS. UQDAH: As the returns are being

23 submitted.

24 MR. MORRIS: As, okay.

25 MS. UQDAH: One at a time.

1 MR. FANNING: Yes, ma'am.

2 MS. LAPP: Leanne Lapp, IBM. Those

3 numbers missing in the mandatory questions in

4 the scorecard, should we just omit those, or

5 are we missing numbers?

6 MR. FANNING: The way that the system

7 generates, each question is identified one

8 through whatever, and then they are split

9 out, depending on which section they follow.

10 Like with the mandatory form it starts and

11 stops with question number 12.

12 MS. LAPP: Uh-huh [affirmative

13 response].

14 MR. FANNING: You're not missing any

15 questions.

16 MS. LAPP: Okay good, thank you. Just

17 making sure.

18 MR. FANNING: Yes, sir.

19 MR. MORRIS: Harold Morris with FICO.

20 You mentioned that fraudulent schemes change

21 often. Does that mean you're going to be

22 updating the rules on a regular basis to

23 account for that and how often does that

24 happen typically?

25 MS. UQDAH: Today we update our rules

1 routinely as we identify new schemes or

2 patterns. So it can be -- there is no set

3 pattern, but it's updated dynamically

4 frequently.

5 MR. MORRIS: Harold Morris with FICO.

6 You said ten data sources. You're saying, 7 ten data sources, do you mean access to them

8 or already included as part of the package, 9 the data source system?

10 MS. UQDAH: We are looking for a

11 minimum of ten additional data sources in

12 addition to the data sources that we have.

13 MR. MORRIS: Okay.

14 MR. FANNING: One quick note. For

15 those of you who got the handouts and

16 everyone who doesn't I will make sure that

17 you get them. There was a question that was

18 submitted late and we did not get a chance to

19 do a response to that question, so I'm going

20 to put this question out there and see if we

21 can possibly get some more data.

22 The question was stated as

23 [indiscernible] and Georgia Technology

24 Authority Data Sharing Services, are the

25 business owners for the enterprise services

1 SOA Integration, and general middleware

2 standards for the State of Georgia, will DOR

3 provide a point of contact at GTA Data

4 Sharing Services, or at a minimum provide

5 additional clarification, such as a list of

6 products, for vendors to ensure proposing

7 solutions that are in alignment with these

8 service oriented architectures and integrated

9 capabilities?

10 I don't think we're going to have an

11 answer to that right now, but I will get an

12 answer to that and also get it posted and

13 have it sent out to everyone that’s on this

14 list.

15 MS. UQDAH: Yeah.

16 MR. FANNING: Yes, sir.

17 MR. MORRIS: Harold Morris with FICO.

18 I just wanted to clarify the question on the

19 data sources. You are looking for us to

20 identify ten additional data sources that you

21 would then use as part of your analysis, or?

22 I just want to kind of figure out, do we just

23 need to be able to connect with ten

24 additional, or you know, what do you mean by

25 ten additional data sources?

1 MS. UQDAH: Okay. Charlette Uqdah. We

2 gave some examples of some of our data

3 sources that we'd like to have available.

4 MR. MORRIS: Okay.

5 MS. UQDAH: So it will actually be ten

6 additional data sources, like public records, 7 incarceration information, things of that

8 nature, so that we're looking to expand what

9 we currently have.

10 MR. MORRIS: Okay.

11 MR. SMITH: Jim Smith with Experian.

12 Regarding question 35, I just have a two-part

13 question on that. What I wanted to ask was

14 will you consider other ways besides driver's

15 license and identity card checks in terms of

16 authentication, or is that -- do we have to

17 use those two?

18 MR. FANNING: Where are we?

19 MR. SMITH: I'm sorry, question 35.

20 There's a requirement for driver's license

21 and identity card to be part of the

22 verification process. We have some other

23 means of doing that. That's what I'm trying

24 to get at. Can we use that or no?

25 [Indiscernible colloquy]

1 MS. UQDAH: Saying that we would bar

2 anything else?

3 MR. SMITH: Just an example.

4 MS. UQDAH: Yes.

5 MR. SMITH: Okay, thank you, I

6 appreciate that clarification. The other

7 question I had on that was we wanted to

8 understand the arrest and incarceration

9 records. Do you intend to use the data in

10 terms of location of the individual or do you

11 need to see the entire record?

12 MS. CARROLL: Ideally we would like to

13 utilize that information just to determine if

14 a return should be filed for this individual

15 for this tax year. We do it because there

16 are schemes within the penitentiary system

17 where they are filing tax returns and these

18 people have not worked in society in over ten

19 years.

20 So that’s what we're looking for, just

21 be able to determine when a return comes in

22 should we be receiving something from this

23 individual.

24 MR. SMITH: So beyond location if

25 possible?

1 MS. CARROLL: Yes.

2 MR. SMITH: Okay, thank you.

3 MS. LAPP: Leanne Lapp with IBM.

4 There's a question in regard, well you state

5 in the RFP that the system will be housed by

6 GETS [phonetic], is that correct? Okay, it's

7 a two-part. And then also in the cost

8 breakdown spreadsheet it asks for hardware

9 costs. So are you asking for the hardware

10 requirements for the system to run on, that

11 you were going to -- sticking to the GETS

12 data centers?

13 MS. UQDAH: Yes.

14 MS. LAPP: Okay.

15 MS. UQDAH: The response to that is

16 yes. Right now our environment is hosted in

17 a GETS environment and it's our North Atlanta

18 Data Center. And the posted solution would

19 have to integrate or actually easily

20 interface with our existing integrated tax

21 system.

22 MS. LAPP: And I have a follow one to

23 that then. Does it -- do you need specs for

24 storage and networking as well, or just the

25 physical servers to run the system?

1 MS. UQDAH: Both. I'd say both.

2 MS. LAPP: Okay.

3 MR. FANNING: Yes, sir.

4 MR. DABRUZZI: Kyle Dabruzzi, Teradata.

5 You mentioned you want to store historical

6 data as part of the solution. Do you have an

7 estimate on data volume size and that

8 anticipated growth through the year?

9 MS. UQDAH: Annually we process three

10 million returns annually. We have looked at

11 that over the past four to five years and the

12 growth has been minimal.

13 MR. DABRUZZI: But I think the question

14 is more about data size.

15 MS. UQDAH: Data size.

16 MR. DABRUZZI: The size of the data, so

17 terabytes, gigabytes.

18 MS. UQDAH: Four and a half terabytes

19 today. Maybe two, two percent a year for growth.

20 MR. DABRUZZI: Thank you.

21 UNIDENTIFIED SPEAKER: Could you say

22 that again?

23 MS. UQDAH: Today we have about four

24 and a half terabytes of data for storage

25 today, and the growth is expected about two

1 percent per year.

2 [Indiscernible colloquy]

3 MS. LAPP: All right. There's a

4 question 18 in the mandatory scored

5 questions. It's one of the functional

6 questions. It's having to do with the

7 quizzes. Does the Offeror need to provide

8 the interface for the quizzes, or are we

9 integrating with it?

10 MS. UQDAH: We currently are not, no

11 longer using LexisNexis [phonetic], so right

12 now what we'd like to do is have the Offeror

13 provide a web-based interface for the quiz.

14 And it's using public data information as

15 well as some of our historical data, for

16 example [indiscernible].

17 MS. LAPP: Thank you.

18 MR. FANNING: Yes, sir.

19 MR. MORRIS: Harold Morris, FICO. I

20 just want to make sure. You said as the

21 returns are coming in they're being scored.

22 Do you have a modeling system in place, or

23 how do you gather attributes, or how do you

24 currently, you know, determine how they are

25 scored as they're being, come in? Is there a

1 technology or process? How does that

2 currently work?

3 MS. UQDAH: Today as returns are coming

4 in they are processed and we're using

5 historical data, external data sources, and

6 our internal fraud rules. Today we actually

7 don't score them. What we'd like Fraud

8 Management Solution to do is actually score

9 them for us using analytics.

10 MS. CARROLL: Right now we only truly

11 have the ability to kind of categorize them

12 as highly suspicious, low level or broad, but

13 no real score. Just to kind of help us

14 [indiscernible].

15 MR. SMITH: Jim Smith, Experian. Do

16 you have a desired implementation time line

17 more specifically in terms of you talked

18 about the new budget year and then being able

19 to move forward. Is there a desired

20 implementation time you have?

21 MS. UQDAH: Yes. We'd like to start on

22 the Fraud Management deployment by latest

23 June 1st and have it actually implemented

24 with our upcoming tax season, which starts

25 January 1st, 2016.

1 MR. SMITH: Thank you.

2 MR. FANNING: Yes, sir.

3 MR. MORRIS: You mentioned that you

4 needed the identity quiz to be web-based. Is

5 there any reason why you did not want any

6 mobile, enable a mobile, a mobile

7 application?

8 MS. UQDAH: We're not opposed to it

9 being a mobile application as well.

10 MR. MORRIS: Okay.

11 MS. UQDAH: I -- in the past we've had

12 a web interface, but we're not excluding

13 mobile if that capability is available and

14 offered.

15 MR. SMITH: Jim Smith, Experian. With

16 regarding question 19, intended use of the

17 data that’s stored, will it be used for any

18 other purpose with regard to privacy rights

19 or just, we want to make sure we understand

20 what the intent is there. Is it just on the

21 tax piece?

22 MS. UQDAH: That was question 19?

23 MR. SMITH: I'm sorry, question 19, 24 intended use of data that’s stored.

25 MR. RUTHERFORD: My question 19 is

1 about the identity quiz.

2 MS. UQDAH: Right. I have a different

3 question.

4 MR. SMITH: Oh, we might have

5 referenced the wrong one, I apologize. Can

6 you just comment on the data storage piece in

7 terms of is there anything beyond the tax

8 compliance area that you're looking at there

9 or is it specific to that?

10 MR. RUTHERFORD: In regards to?

11 MS. UQDAH: To data storage?

12 MR. SMITH: Yeah. This is any of the

13 historical data that’s stored, correct.

14 MS. UQDAH: Okay. The historical data

15 today is used as part of our returns

16 processing algorithm or workflow. We also

17 use it for compliance purposes as well.

18 MR. SMITH: Okay, thank you.

19 MR. PARAMANANDHAM: Can I say

20 something. I just want to make sure. That

21 storage area is used only for tax purposes, 22 nothing other than, other than that. Just

23 wanted to clarify.

24 MR. SMITH: Okay, thank you.

25 MR. FANNING: Yes, sir.

1 MR. HESTER: Yeah, Chris Hester with

2 FICO. .NET is the preferred platform you

3 guys specified. Is that the intended target

4 platform as well?

5 MS. UQDAH: It's preferred, but DOR's

6 preference to it was because we are on that

7 .NET platform today.

8 MR. HESTER: Okay.

9 MS. UQDAH: We are not excluding any

10 other various platforms that are offered. We

11 just wanted to put it out there that was our

12 preference.

13 MS. LAPP: Leanne Lapp, IBM. The GETS

14 contract is going to be utiliz- -- or the

15 data center will be utilized. Are you guys

16 open to a cloud infrastructure?

17 MS. UQDAH: In relation to a cloud

18 infrastructure, I think we had a question

19 related to that. The data for the Fraud

20 Management Solution is expected to be federal

21 tax information, and we are unaware of any

22 cloud-based facility that actually is

23 compliant with RS-1075 policy. So we're not

24 saying that we won't allow it, but it must be

25 RS-1075 compliant.

1 MR. FANNING: To caveat on that, if you

2 are proposing a cloud solution you must

3 provide documentation that you are -1075

4 compliant.

5 MS. LAPP: Okay, thank you.

6 MR. PARAMANANDHAM: I just want to make

7 sure, we cannot stop on the project. If you

8 are going through the process we should be

9 able to -- you should be already certified

10 before we start on the project. We can't

11 wait for you all to get certified so we can

12 do this project.

13 MR. FANNING: Yes, sir.

14 MR. MORRIS: It's probably in the

15 notes, but do you have a process around, what

16 you thought around proofing as you decide the

17 vendor? Do you have a proof concept process

18 in mind at this point, or would it require, 19 you know, staff to proof it out, or what is

20 your, do you have an idea on how that process

21 might work?

22 MS. UQDAH: You're talking about

23 possibly providing like a demonstration of --

24 MR. MORRIS: If you require it. I

25 don’t know what your process is for --

1 MS. UQDAH: Yes, we would like for

2 selected vendors to provide a proof of

3 concept or a demonstration. Actually

4 possibly review some of our prior data that

5 we have actually stopped and kind of review

6 that information as well just to provide

7 proof of concept.

8 MS. LAPP: So based on that will you be

9 doing a short list of select vendors to then

10 define one question? Leanne Lapp, IBM, 11 sorry.

12 MS. UQDAH: Yes.

13 MR. FANNING: If we get to the point.

14 Once the responses are submitted and the

15 evaluations are done and we get to a point

16 where we feel if we need to see these, we

17 will take them on a combined score basis.

18 The top, and that has not been decided yet

19 and won't be decided until we get to that

20 point. The top, just for argument's sake, 21 three scores. We will go with them to

22 negotiate and will get [indiscernible]

23 product.

24 MS. LAPP: Okay, thank you.

25 MR. FANNING: That's not in rock or

1 granite.

2 MS. LAPP: Okay, that's fine.

3 MR. FANNING: That's just for

4 argument's sake.

5 MS. LAPP: Okay, thank you.

6 MR. FANNING: Yes, sir.

7 MR. MORRIS: Harold Morris, FICO. Just

8 to verify, you said the impact analysis for

9 fraud rule changes, do you have a process for

10 that now or is it something you're trying to

11 do? You don't have a systematic way to

12 determine who changes rather than the

13 selection process will be done

14 [indiscernible] in place right now, or a

15 process or even systems?

16 MS. UQDAH: Well, what we pretty much

17 do today is we have different environments, 18 so we have a test staging and professional

19 environment, so we pretty much do that today

20 in a staging environment before we actually

21 move that change to production.

22 What we'd like to do with the Fraud

23 Management Solution is be able to have an

24 application that we can do it and actually

25 perform that same role in production and then

1 allow it to just go live.

2 MR. MORRIS: How long does that process

3 normally take right now to make a change?

4 MS. UQDAH: It depends on the severity.

5 We can actually do it overnight, we can do it

6 in a couple of hours. Today we can actually

7 put in changes dynamically and frequently.

8 MR. MORRIS: Harold Morris with FICO.

9 Is there a projected budget for this

10 proposal?

11 MR. FANNING: We have a guesstimated

12 budget, but it's actually going to depend on

13 what you guys come back with.

14 MS. LAPP: Does the budget include

15 software services and hardware?

16 MR. FANNING: Yes.

17 MS. LAPP: Okay. Leanne, sorry.

18 MR. FANNING: Yes, sir.

19 MR. LAWHEAD: Teddy Lawhead, Presidio.

20 Can you disclose what the estimated budget

21 is?

22 MR. FANNING: I can't. The

23 guesstimated budget is somewhere in the

24 neighborhood of 1.2 to 1.5 million dollars.

25 We'd like 1.2.

1 [Indiscernible colloquy]

2 MR. SMITH: Jim Smith, Experian. So

3 with regard to the estimated budget you have

4 up to four annual renewal periods. Is what

5 you're projecting for the length of the

6 project or what you are projecting for a

7 year-long project?

8 MR. FANNING: What we are projecting is

9 the cost of design and implementation;

10 design, equipment and implementation alone.

11 We know that after the initial year there is

12 maintenance and support and other services.

13 That's not included in that 1.2 now. We're

14 just looking at basic installment.

15 MR. SMITH: Thank you.

16 MS. UQDAH: I wanted to clarify too

17 that that guesstimated budget was for

18 software only, it did not include hardware.

19 And it was just an annual amount for the

20 initial first year.

21 MS. LAPP: Is there a services budget

22 for implementation?

23 MR. FANNING: Not yet, because we will

24 wrap it to a new fiscal year, so we are

25 hoping to have the funds for that at that

1 time.

2 Yes, sir.

3 MR. DABRUZZI: So to clarify that, the

4 estimated budget is for software only?

5 MS. UQDAH: Software only.

6 MR. DABRUZZI: Okay, I wanted to make

7 sure.

8 MR. FANNING: Is there anyone who did

9 not get the Q&A from this morning?

10 [Whereupon, documents are distributed to

11 offerors.]

12 MR. FANNING: Yes, sir.

13 MR. VIANO: Jeff Viano with Fast. With

14 regard to the bond, can you clarify that it's

15 mandatory for the entire contract amount, 16 that includes the option years?

17 MR. FANNING: No.

18 MR. VIANO: No. So the contract amount

19 is for the initial implementation services

20 and no --

21 MR. FANNING: Correct.

22 MR. VIANO: Okay.

23 MR. FANNING: Yes, sir.

24 MR. MORRIS: Harold Morris with FICO.

25 You mentioned something about the terms, that

1 you wanted annual financial in terms of a

2 contract and the option to renew. I mean you

3 did not want a, you know, three-year or for

4 benefits to have a longer term, you just want

5 to be able to go a year at a time, or what

6 was your --

7 MR. FANNING: Yes. The State cannot

8 obligate funds across fiscal years.

9 MR. MORRIS: Okay.

10 MR. FANNING: So we have to get to a

11 one-year contract then move on.

12 MR. FANNING: Yes, sir.

13 MR. LAWHEAD: Teddy Lawhead, Presidio.

14 On the performance bond --

15 MR. FANNING: Yes.

16 MR. LAWHEAD: -- did I hear somehow

17 that a letter from a bank or financial

18 institution would be another way to satisfy

19 that requirement?

20 MR. FANNING: Yes, a letter of credit

21 from your financial institution would satisfy

22 that requirement.

23 MR. LAWHEAD: Thank you.

24 MR. FANNING: Anymore questions before

25 we start to wrap up?

1 [No response]

2 MR. FANNING: Like I mentioned this

3 morning, the mandatory question number 8

4 regarding subcontracting being removed, a

5 revised Solicitation will be posted this

6 afternoon. When you go to make your

7 responses to the Solicitation, please make

8 sure that you are responding to the latest

9 version. I think, if I'm not mistaken, the

10 version that is active now is Version 4. We

11 had to make some changes to the date of bid

12 schedule, which required some additional

13 changes. The version that will be put out

14 this afternoon will be Version 9 [sic], and

15 it will have the change in the mandatory and

16 all of that good stuff.

17 Yes, sir.

18 MR. DABRUZZI: I'm sorry, one more

19 question. Assuming that the question and

20 answer period is extended until the 23rd, 21 which is what we have been told, is there an

22 estimate time line that we should expect for

23 responses from the State?

24 MR. FANNING: Yes, thank you. I should

25 have mentioned that. From this point the

1 question and answer period has been stretched

2 out from today because there were portions

3 from today to the 23rd of March, which is

4 next I think Tuesday at 4:00 p.m. Submit

5 your questions up until that date. We will

6 have responses to your questions no later

7 than the 25th. If for any reason we cannot

8 answer a question by the 25th that will

9 mandate us stretching out the proposal.

10 Like I say, just make sure that you

11 respond to the latest version. The version

12 that will be active today will be Version 5.

13 It will also have all the changes from, on

14 the mandatories.

15 If there is an issue with getting onto

16 the site please contact the DOR's help desk, 17 and I'm going to give you that number. It is

18 area code 404-657-6000. If there is an issue

19 with the site itself there is nothing that I

20 can do about it. They just have to maintain

21 that.

22 Responses as of right now are due in

23 March -- I'm sorry, April 3rd.

24 MR. LAWHEAD: Just for clarification, 25 the latest anticipated version was going to

1 be 9 or 5?

2 MR. FANNING: 5.

3 MR. LAWHEAD: 5.

4 MR. FANNING: No, if we have nine

5 versions of this thing something's wrong.

6 The closing date right now -- it's going

7 badly -- is April 3rd by 10:00 a.m. Once it

8 closes then we will go into our evaluation

9 process. Any questions?

10 [No response]

11 MR. FANNING: Did everyone sign in?

12 It's very important that you sign in. This

13 meeting is being recorded. The minutes from

14 this meeting will be provided and they will

15 be posted on the Georgia Procurement List by

16 Monday, posting this by Monday. So everyone

17 will have access to them. They will see

18 everything that was said and talked about in

19 this meeting.

20 Yes, ma'am.

21 MS. BARR: Joan Barr, Tax Processing

22 Systems. In the agenda you said two business

23 cards. Who are we to give those to?

24 MR. FANNING: If you have business

25 cards that’s wonderful, because not always

1 she can read our writing, especially mine.

2 If you will give those to Karen on your way

3 out that would be wonderful.

4 If there are no other questions, then

5 thank you all for coming, and good luck.

6 * * *

7 [Whereupon, the proceedings are concluded.]

8 * * *

CERTIFICATE

STATE OF GEORGIA

COUNTY OF FORSYTH

I, Karen M. Evans, Georgia Certified Court

Reporter Number B-1787 and Notary Public in and for the

State of Georgia at Large, do hereby certify that I did appear for the conference aforementioned at the

Department of Revenue in Atlanta, Georgia. I also certify that the foregoing colloquy was taken down by myself as stated in the caption, and that same was reduced to print by me; that the foregoing pages represent a true, correct, and complete transcript of the proceedings to the best of my ability on March 19, 2015.

I further certify that I am not a relative or employee or attorney of any of the parties, nor am I financially interested in this action. All rates charged are usual and customary.

Witness my hand and seal, this 22nd day of March, 2015.

KAREN M. EVANS,

CCR Number B-1787