CER OandM Performance Work Statement 3NOV2025.pdf

Performance Work Statement

SECTION C-1

GENERAL

C-1.1 PROJECT INFORMATION

The Nashville District U.S. Army Corps of Engineers (USACE) anticipates a requirement for a firm fixed-price requirements contract with a base and four (4) option years for operation and maintenance services at the Center Hill Project (Center Hill Lake)

Center Hill Lake is located on the Caney Fork River, about 60 miles east of Nashville, Tennessee and 20 miles west of Cookeville, Tennessee. The areas of work are located in DeKalb, Putnam, White, and

Warren Counties of Tennessee. Principle cities in the area are Smithville, Cookeville and Sparta, Tennessee.

C-1.2 SCOPE OF WORK

The Contractor shall furnish all necessary management, supervision, inspection, personnel, materials, supplies, parts, tools, tool related hardware, equipment, transportation, vehicles, and fuel except as otherwise provided herein, required to perform mowing, cleaning, janitorial, and other maintenance services at Center Hill Lake recreation areas, as specified and in strict accordance with all Terms, Conditions, General, Specific and Technical Provisions, Drawings, Attachments, Exhibits, Tables, etc., contained herein or incorporated by reference. Incorporation by reference shall include any and all mandatory provisions required by the Federal Acquisition Regulation (FAR) whether it is referenced or not referenced, current at time of award.

Quantities and/or the work to be performed is described herein and listed on separate sheets as Exhibits.

These quantities are approximate and are provided as information only to assist in the preparation of proposals. The quantities shown are the not-to-exceed (NTE) quantities; actual quantities may be less than shown but shall not exceed them. Quantities are not guaranteed.

Variation in these estimated quantities shall not be justification for modification of the contract. The services required in this contract are in addition to the routine operation and maintenance performed by

Government personnel, however, the Government reserves the right to perform any or all the services described herein with its own personnel or volunteers. Increased or decreased visitation shall not justify a price increase.

The services required in this contract are in addition to the routine operation and maintenance performed by Government personnel, however, the Government reserves the right to perform any or all of the services described herein with its own personnel or volunteers.

The Contractor’s work and responsibility shall include, but shall not be limited to, all planning, programming, administration, and management necessary to assure that all services are conducted in accordance with the contract and all applicable laws, regulations, codes, or directives. The Contractor shall ensure that all work meets or exceeds critical reliability rates or tolerances specified or included in referenced documents.

The Contractor shall perform all related contractor administrative services necessary to perform the work such as supply, procurement, quality control, work scheduling, contractor financial control, and maintenance of accurate and complete records and files.

It is emphasized that the work described in this contract is a critical part of the Corps mission. The work will be performed in a public recreation area. The Corps is committed to “Customer Care” and providing quality professional service.

Minor repair, renovation, lake fluctuation, or lack of funds may cause the temporary or permanent closing of some portions or all of some public use areas. Such events will not be a basis for a claim under this contract. The Contractor’s work schedule shall be sufficiently flexible to meet these changing needs.

C-1.3 TASK ORDERS

All work under this contract will be ordered by issuance of individual Task Orders (DD Form 1155, see attached Exhibit F). No work shall be performed under this contract before an individual Task Order has been issued by the Contracting Officer (KO). Only the KO, by issuance of a modification, may make any change to a Task Order. The Task Order will list those items from the price schedule that are to be performed or used to perform the work.

C-1.4 NEGOTIATION

Task Orders that are to be performed on an hourly basis (e.g., using items from C-5 of the price schedule) will be agreed upon by negotiation between the Contractor and the Government. This process is outlined in Section C-5 of the contract.

C-1.5 WORKING HOURS

a. Normal Working Hours. Normal working hours and days, except as otherwise specified herein, shall be

Monday through Friday, 7 am to 5 pm local time and for recreational area requirements shall include

Saturday through Sunday between 7am to 5pm local time, or as specified on the Task Order. Monday through Friday, 7 am to 5 pm local time are not the only hours when work is performed. Work that interferes with other ongoing functions at the project shall be scheduled around normal working hours, as specified by the COR. Refer to individual sections of this specification for specific schedules of work.

b. Holiday Work. The eleven Federal holidays and one State holiday observed are:

New Year's Day (January 1st)

Martin Luther King Day (3rd Monday in January)

President's Day (3rd Monday in February)

Memorial Day (Last Monday in May)

Juneteenth (June 19)

Independence Day (July 4th)

Labor Day (1st Monday in September)

Columbus Day (2nd Monday in October)

Veterans Day (November 11th)

Thanksgiving Day (4th Thursday in November)

Christmas Day (December 25th)

When one of the above holidays falls on Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on Saturday, the proceeding Friday is observed as a holiday. Work shall be scheduled around the above listed Federal holidays except as specified herein or as approved by the COR.

Routine services shall be performed on holidays. Refer to the individual sections of this contract for specific Sections of work.

c. Inclement Weather Work. The Contractor shall maintain the schedule of services regardless of inclement weather. Exceptions may be approved by the COR when severe conditions make it impractical or dangerous to perform the work. The KO will notify the Contractor, by modification to the Task Order, of any change that extends the performance period due to inclement weather.

d. Emergency and/or After-Hours Work. Work may be required on holiday periods during heavy visitation, emergencies, or for other reasons as determined by the COR. Additional personnel may be required to handle the additional workload during holiday periods because of heavy visitation. The COR will notify the

Contractor of actual work requirements. Emergency Repair work ordered under Section C-5 of this

Performance Work Statement may be required 24 hours per day and/or seven days per week.

C-1.6 CONTRACTOR SUBMITTALS

Unless otherwise specified, the Contractor shall submit the following information to the COR prior to the pre-work conference for this contract:

a. Quality Control Plan. This plan must be approved by the COR prior to start of work and becomes a part of the awarded contract.

b. Contractor Quality Control Inspector. List of Quality Control Inspectors.

c. Contractor Representatives. List of names of Contractor Representatives.

d. Accident Prevention Plan (APP). See Section C-1.9 and Exhibit D for APP requirements.

e. Emergency Contacts. A prioritized list, including phone numbers, of those persons (normally Contractor

Representatives) to call in case of emergencies.

f. Operators. A list of names of qualified equipment/vehicle operators, including experience, training, and qualification to operate specific equipment.

g. Certificate of Insurance – See Section H

h. Security Requirements. See Section H.

C-1.7 PERMITS AND LICENSES

The Contractor shall, at his/her own expense, obtain any licenses, permits, or certifications required to perform all aspects, requirements, and work under this contract. The Contractor shall comply with all current Federal, State, and local laws and regulations and shall comply with any subsequent changes.

The government shall pay for utility permit cost and fees charged by the utility company except those utilities directly serving the Contractor’s office and administrative space.

C-1.8 IDENTIFICATION OF CONTRACT EMPLOYEES AND VEHICLES

The Contractor shall furnish ALL employees working at Center Hill Lake, standardized uniforms

(coveralls, shirt-pants/shirt-skirt) with a company patch or embroidered identification on the breast pocket or on the sleeve at the top of the arm, within 30 days after notice of award of the contract. Uniforms shall be properly worn (i.e., shirts buttoned, torn clothing replaced, etc.) by contract employees at all times while on official duty. Any employee hired 30 calendar days after award of the Contract shall be in the required uniform within 14 calendar days of the date of hire. Contractor uniforms shall not resemble U.S.

Army Corps of Engineers uniforms.

Contractor employees and subcontractors shall wear these uniforms at all times they are performing work under this contract. Exceptions may be granted by the COR for short term workers, or during disasters, emergencies, wildfire suppression, or special circumstances specified by the COR. Stained or faded uniforms shall not be worn. Uniform shirts/blouses, and over garments such as raincoats, jackets and cold weather coats shall be highly visible and meet ANSI Class 3, Level 2 compliance. An example would be high visibility green, yellow or orange with reflective tape. Vests meeting the above referenced standard may be used over non-compliant jackets and/or coats as approved by the COR. Contractor identification standards shall be met at all times.

All company, rental, and privately owned vehicles used by the Contractor to perform work under this contract shall be identified with the company name prominently displayed on the outside of both front doors of each vehicle in a professional manner to provide an attractive and readily visible means of identification. If contract personnel are operating government vehicles, government markers shall be left in place in lieu of contractor markings.

The Contractor may require contract employees to report in their own vehicles to the project, but these personal vehicles must be parked at a site designated by the COR. All vehicles used in performance of work must be marked. Vehicles used by the Contractor to perform administrative functions such as morning meetings or crew supervision must also be marked.

The contractor shall provide a list of employees, their address, telephone contact information, and nationality of all Employees who may perform work under this contract. The Contractor shall notify the

COR of any personnel changes and provide an updated list within two workdays.

The Contractor shall not allow any persons, except employees, into work areas that are not otherwise open to the public; nor shall the Contractor transport in Contractor work vehicles any persons who are not contractor employees. The Contractor shall not allow non-employees to perform contract work issued through Task Orders.

C-1.9 SAFETY AND SECURITY REQUIREMENTS

a. General. If the Contractor fails or refuses to promptly comply with safety and security requirements as specified herein, the COR or any other project employee may stop all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such work stoppage shall be made subject to any claims for extension of time or for excess costs or damages sustained by the Contractor.

Also, the Contractor will not be paid for work not performed as a result of the stop order.

The Contractor shall comply with the most recent version of the Occupational Safety and Health Act

(OSHA), the Corps of Engineers Manual, EM 385-1-1 at

(https://www.publications.usace.army.mil/Portals/76/EM%20385-1-

1%20_EFFECTIVE%2015March2024.pdf), and as otherwise stated herein. Special attention shall be given to the requirements for safety meetings. The Contractor shall inform the COR a minimum of 7 calendar days prior to a Contractor monthly safety meeting, to permit a Government representative to attend.

b. Accident Prevention Plan (APP). The Contractor shall prepare an Accident Prevention Plan to assure that requirements of the safety program are provided as specified. This plan must be accepted by the

Contracting Officer prior to commencement of any work. One copy of the Accident Prevention Plan shall be provided to the Contracting Officer and the COR one week prior to the pre-work conference. The

Accident Prevention Plan must be in the outline and form prescribed in Appendix A of EM 385-1-1.

c. Activity Hazard Analysis.

1) The Contractor shall use Activity Hazard Analyses (AHA’s) as one of many tools to insure safe performance of work. It is the Contractor’s responsibility to prepare the AHA. An approved AHA must be prepared by the Contractor for each Task Order issued by the Government. Sample AHA’s may be available at the project office for review and use by the Contractor to assist in the development of site-specific Activity Hazard Analyses prior to the Contractor performing the job. The Contractor is encouraged to revise or add to these sample AHA’s as necessary to address changing conditions. Prior to performing jobs with inherent hazards, the Contractor shall review, at a “Toolbox” safety meeting, the approved AHA’s with those employees who shall perform that work each time the work is ordered. The Government may request advanced notification of the time and date of the above AHA Toolbox safety meeting for

Contractor employees so that the Government may attend such reviews. Safety will be discussed by the

Contractor with Contract employees any day work is being performed under this contract.

2) The Government will require the Contractor to prepare an AHA for any jobs for which an adequate AHA does not already exist. A copy of this AHA shall be submitted to the COR and must be accepted before the Contractor starts the job. This copy of the AHA will become the property of the Government. Guidance is included in Exhibit D, which shall be used by the Contractor as a guide for the preparation of required

AHA's.

3) A copy of an approved AHA is required for each Task Order issued by the Government. A copy of the approved AHA’s shall be available at all times to workers at each associated job site and a copy shall be provided to the Government.

a. Public Safety. The Contractor shall ensure that reasonable precautions are taken to protect the public at all times where work is being performed. The Contractor shall immediately report to the COR any potential hazards found by his employees on the project. The Accident Prevention Plan shall include procedures to be taken to provide for public safety. Additionally, the Contractor shall not allow any persons, except employees, into work areas that are not otherwise open to the public; nor shall the

Contractor transport in Contractor work vehicles any persons, except employees, during times the

Contractor is on the project performing work under a Task Order.

b. Personal Protective Apparel and Equipment. Protective apparel and equipment, as identified in the

AHA, shall be provided to eliminate or minimize hazards to personnel. At a minimum, each employee shall wear a short-sleeved shirt (as detailed in C-1.8), long trousers, and appropriate footwear during all contract work. Face shields, spectacles with side-shields, or goggles, and hearing protection shall be worn by employees when required by the Corps’ EM 385-1-1 safety manual (most current version).

Contractor personnel involved in handling or application of pesticides or herbicides shall use all protective apparel per manufacturer's recommendations. Fire extinguisher(s) and first aid kit(s) meeting the Safety

Manual standards shall also be provided and easily accessible to all employees.

c. Contractor Employees Certified in First Aid & CPR. The Contractor shall schedule employees, so the appropriate numbers of certified personnel are on duty to administer First Aid and CPR as required by the

Safety Manual. Copies of their certification shall be provided to the COR. Two people per crew shall be trained in First Aid and CPR. Individuals working alone shall be trained in First Aid.

d. Hazard Communication Program. The Contractor shall be responsible for implementing a hazard communication program for Contractor employees, as required by the Safety Manual. The Contractor shall provide Material Safety Data Sheets (MSDS) and/or Safety Data Sheets (SDS) for review by the

COR prior to use of any hazardous substance on the project and provide a plan for the proper handling, transportation, storage and usage of hazardous substances on the project.

General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring

Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of

Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection

Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and

Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures—this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or

HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

Antiterrorism (AT) Level I Trainings: All contractor and subcontractor employees, requiring access to

Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I

Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each applicable contract employee and subcontractor employee, to the COR or to the Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training by all contract personnel. AT Level I Awareness Training is available at the following website:

https://jko.jten.mil/courses/AT-level1/launch.html

Each contract employee must take the training individually to receive a training certificate.

Physical security and access control requirements: All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location.

Contract personnel requiring unescorted access to meet contract performance requirements on DoD property in the US shall be vetted by the District Security Office using the National Crime database and

Terrorist Screening Database. Contract personnel shall comply with all personal identity verification requirements specified in facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the

Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

Since the work is being done within a controlled area and is expected to last more than six months, the investigation requirements fall under Category B3 for US Citizens and Category C for Foreign Nationals.

Guidance and forms for the requirements are available on the Nashville District Public Website:

https://www.lrn.usace.army.mil/Business-With-Us/Contract-Security-Requirements/.

Contract and sub-contract employees are not authorized to begin work on any contract until investigation requirements have been completed and notification has been made by the COR or the District Security

Office. Because the work is being performed in a restricted area, there are restrictions on use of persons either imprisoned or previously convicted of a felony. The Contractor shall not employ in the performance of this contract any person undergoing a sentence of imprisonment imposed by any court of a State, the

District of Columbia, Puerto Rico, the Northern Mariana Islands, American Samoa, Guam, or the U.S.

Virgin Islands, or the US Federal Government. The Contractor shall not employ in the performance of this contract any person who has been convicted of a felony imposed by any court of a State, the District of

Columbia, Puerto Rico, the Northern Mariana Islands, American Samoa, Guam, the U.S. Virgin Islands, or the US Federal Government.

Suspicious Activity Reporting Training (e.g. iWatch, Corps Watch, or See Something, Say

Something): All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.

The contractor and all associated sub-contractors shall receive training on the local Suspicious Activity

Reporting Program. This training identifies behavioral indicators and provides guidance reporting suspicious activity. This training shall be completed within 30 calendar days of contract award and within

30 calendar days of new employees commencing performance with the results reported to the COR NLT

5 calendar days after the completion of the training. The iWatch training for contractors is available on the

Nashville District Public Website: (https://www.lrn.usace.army.mil/Business-With-Us/Contract-Security-

Requirements/)

Additional Optional Information Regarding Suspicious Activity Reporting is available at:

Corps Watch https://corpslakes.erdc.dren.mil/visitors/corpswatch.cfm;

iWatch Army is available at https://www.army.mil/standto/archive/2018/07/25/.

Tennessee Suspicious Activity Report https://www.tn.gov/safety/homeland-security/report-suspiciousactivity.html and Homeland Security “See Something Say Something” https://www.dhs.gov/see-something-say-something.

Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.” ADD “Escorts must be USACE employees and never other contractors.

Note Escort Requirement will no longer be required once the Contract Representative has been notified a favorable long-term investigation (Category B3) has been completed. B3 not required for extremely short maintenance or repair contracts in which the contractor will be escorted throughout project completion

(under 30 days).

Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-

Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are https://corpslakes.erdc.dren.mil/visitors/corpswatch.cfm with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

C-1.10 ACCIDENT REPORTING

The Contractor is responsible for reporting all accidents to the COR immediately. Prompt action shall be taken to ensure immediate and appropriate medical treatment. The Contractor shall maintain an accurate record of any accidents in the manner and on the forms prescribed by the COR. For property damage accidents of $2,000 or more, the Contractor shall complete and submit to the COR a copy of ENG Form

3394. The Contractor shall maintain an OSHA 300 Log of On -The-Job injuries and first aid treatments.

C-1.11 DAMAGE REPORTS

All instances where Government materials, supplies, property, and/or equipment are damaged shall be reported immediately to the COR. When the damage was caused by contract employees, a written report of the incident and extent of such damage shall be submitted to the COR, within 2 workdays (less weekends and holidays) of occurrence. For property damage accidents of $2,000 or more the Contractor will complete and submit to the COR a copy of ENG 3394. If the Contractor's failure to use reasonable care causes damage to or loss of any property, the Contractor shall replace or repair the damage, at no cost to the Government, as the COR directs. If the Contractor fails or refuses to make such repairs or replacement, the Contractor shall be liable for the cost, which will be deducted from the contract price.

C-1.12 CONTRACT EMPLOYEES’ CONDUCT AND COMPETENCY

All contract employees shall conduct themselves in a proper and courteous manner at all times. Since the majority of work is performed in the presence of the general public; the conduct of all employees is critical and will be closely monitored. Contract employees shall comply with all provisions of Title 36, Chapter III, Part 327, CFR and obey all posted signs and regulations in the performance of the work under this contract. At no time is the contractor, or contract employees to possess or consume beer, wine or other alcoholic beverages in the park while on or off duty. Contractors shall not carry or possess firearms in the parks while on or off duty.

Objects that would be considered weapons shall not be displayed as such at any time during the term of this contract. The Contractor or contract employees shall not engage in the unlawful manufacture, sale, distribution, dispensation, possession, or use of alcohol, or be under the influence or impairment of an illegal substance or prescription or over the counter drug(s). The Contractor and contract employees shall follow legal prescription and over-the- counter drug manufacturer recommendations and limitations when operating mobile equipment or engaging in other on-the- job practices. Contractors or their employees shall not smoke inside government buildings, or within 50’ surrounding government buildings. The use of e-cigarettes is also included in this restriction.

The Contractor expressly agrees to dismiss any employee or subcontractor employee whose continued employment is deemed by the COR to be inconsistent with the best interests of the public or the U.S.

Army Corps of Engineers. The KO or the COR may require the Contractor to immediately remove from the work site any employee or subcontractor who is incompetent, endangers persons or property, or whose physical or mental condition would impair their ability to satisfactorily perform the work. Notification to the Contractor will be promptly made in writing if time and circumstances permit. Otherwise, notification will be verbal and confirmed in writing as soon as possible. All criminal activity or conduct unbecoming resulting in the dismissal of an employee by the contractor shall be reported to the COR. No removal shall reduce the Contractor's obligation to perform all work required under this contract nor be the basis for time extension. Immediate replacement of the employee shall be made.

The Contractor or the Contractor’s designee shall meet with, and explain, to each contract employee, the contract specifications herein that is directly related to his/her assigned tasks.

C-1.13 DAMAGE OR LOSS OF CONTRACTOR’S SUPPLIES AND PROPERTY

The Contractor is responsible for taking the action necessary to protect Contractor supplies, materials and equipment, and the personal property of Contractor employees from loss, damage, or theft. The

Government assumes no responsibility for theft, damage, etc., of the above. All incidents of theft (or suspected theft) of contractor materials, supplies, or equipment from project lands shall be reported to the

COR.

C-1.14 SUPERVISION

The Contractor or a Contractor Representative shall personally supervise the work or be readily available by phone or other means of communication to respond to any contract issue that may arise when work is in progress. The Contractor Representative(s) shall conduct overall management coordination and be the central point of contact with the Government for performance of all work under the contract.

Each Contractor Representative shall have full authority to contractually commit the Contractor for prompt action on all matters pertaining to administration of this contract and shall be the on- site Contractor employee who is responsible for safety.

In addition to Contractor Representative(s), the Contractor shall also appoint Quality Control Inspectors

(QCI) who shall perform the Contractor's Quality Control Program. QCI’s shall be responsible for implementing the Contractor’s Accident Prevention Plan. All QCI'S shall have the authority to determine for the Contractor when work is ready for Government inspection and to make decisions for the

Contractor on re-performance when necessary. A QCI shall be appointed for each work crew. For work performed outside normal working hours, a Contractor Representative or QCI shall be present at the work site. An individual designated by the Contractor as the Quality Control inspector shall not have other work duty within the area of inspection and may not perform quality control on their own work.

The COR and Government Inspectors will deal directly with the QCI’s or Contractor Representatives, for normal day-to-day administration of the contract provisions.

The names and telephone numbers of all individuals authorized to act on behalf of the Contractor as

Contractor Representatives shall be submitted in writing to the COR before work is performed.

The Contractor shall maintain copies of contract work requirements, specifications, Activity Hazard

Analysis, etc., at each work site which relate to each person's work responsibilities and shall review them to ensure employees comprehension of a job prior to initiating work.

C-1.15 ENVIRONMENTAL PROOGRAM

The Contractor shall comply with Federal, State, and local laws, regulations and standards regarding environmental protection. All environmental protection matters shall be coordinated with the COR. Any of the facilities operated by the Contractor may be inspected by the COR, or other Federal, State, and local officials without advance notice. Access for inspection shall be granted upon request. Citations against

Government facilities operated by the Contractor for non-compliance with environmental standards are a matter for resolution between the Government and the issuing office. Payment of fines or penalty charges associated with citations issued by Federal, State, or Local officials will be paid by the Government. If the citations are issued due to faulty operation or maintenance practices of the Contractor, the Contracting

Officer or COR will deduct the fine from any monies due the Contractor.

The Contractor shall conduct all operations and maintenance activities in a manner to prevent contamination of Government land and property. The Contractor shall ensure all lubricants, petroleum products, paints, cleaning materials, or any other hazardous substances are not spilled, leaked, or disposed of on Government property and are disposed of in accordance with environmental regulations. If spills or contamination occur, the Contractor shall be responsible for cleanup and any associated costs in accordance with Federal, State and Local Law. Such spills shall be reported to the COR immediately.

C-1.16 CONTRACT DISCREPANCY REPORT (CDR)

A CDR is a formal document used by the Government to process defects in services. As initially issued to the Contractor, the CDR describes the discrepancy or problem. The CDR will be discussed with the

Contractor or his representative when it is issued. The Contractor shall provide his written response on the CDR form within 24 hours of issuance. The Contractor's response must:

Identify the cause and corrective action taken, and

Identify Contractor action to prevent recurrence.

The Contracting Officer or COR will evaluate the Contractor's response and take appropriate action, which may include making necessary deductions. Upon finalization of the CDR, the Contractor and the

COR must sign the form. The Contractor will be given a copy of the completed form. Should the

Contractor not concur with any decision, etc., the Contractor may so state, in writing, and request a final decision by the Contracting Officer. The Contracting Officer monitors all CDR's issued, and CDR's are the principal evidence used by the Contracting Officer in determining Government contract actions such as termination or decision not to exercise options.

C-1.17 MEETINGS

General. The Contractor or his authorized representative shall report each workday (Monday-Friday, with the schedule and location determined by the COR) to discuss contract work items. Specific topics of discussion at the morning meetings may include issuing task orders, requests for estimates, negotiation, inspections, quality control, and upcoming work. If a CDR is issued, mutual effort will be made to resolve all problems identified to preclude their recurrence. The COR may alter this reporting schedule, or change the reporting method, time, or place if mutually agreeable between the COR and the Contractor.

Performance Evaluation Meetings. The Contractor, the Superintendent, or both, shall meet with the COR

(or a designated representative) monthly or on a schedule determined by the COR. However, a meeting will be held not later than one normal workday after a CDR is issued. Mutual effort shall be made to resolve all problems identified.

C-1.18 QUALITY CONTROL

The Contractor shall have a Quality Control program to assure the requirements of the contract are provided as specified. The primary purpose of Quality Control is to identify and correct deficiencies in the quality of services performed before the level of performance is unacceptable. The program shall include, but not be limited to the following:

a. An inspection system covering all the services stated in the contract specifications (this shall include inspection of services performed on weekends such as cleaning services and Section 5 non-routine work orders and any work performed by subcontractors). It must specify all areas to be inspected on both a scheduled or unscheduled basis and the individual(s) who shall do the inspection.

b. A method of identifying and correcting deficiencies in the quality of services performed before the level of performance is unacceptable.

c. A file of all inspections conducted by the Contractor and the corrective actions taken. These files shall be made available for inspection upon request by the COR.

d. A method of insuring that employees have full knowledge of work assignments, and that appropriate technical expertise is utilized with each work assignment.

e. A method of coordinating each work crew’s activities with the COR and/or inspector.

f. A schedule (in writing) of recurring work to be accomplished under each Section of the contract.

This schedule shall be updated each month. Inspections shall be performed during winter month even though the levels of work may not be as frequent as during summer months.

g. An individual designated by the Contractor as the Quality Control inspector shall not have other work duty within the area of inspection. Any individual designated, as a Quality Control inspector shall meet the minimum requirements stated under C-1.14 of this contract. The COR or other

Government personnel may on occasion need to contact the Contractor’s inspector on matters pertaining to cleaning/mowing/safety in the recreation areas. The Contractor’s inspector and or

Superintendent shall assure that all discrepancies with the contract requirements are addressed and corrected.

h. Inspectors shall be employees of the Contractor. The Contractor's Primary Superintendent or the

Contractors designated Alternate Superintendent while acting as Primary Superintendent or any other employees of a subcontractor shall not act as Quality Control Inspector.

i. The Contractor shall maintain a record of all Quality Control Inspection Reports conducted by the

Contractor inspectors and shall furnish a copy, daily to the COR by close of business each day.

This daily record of inspection shall cover all work Items scheduled to be performed, shall be signed by the Quality Control Inspector and shall include the following Items as a minimum:

1) Inspector's name

2) Park or area

3) Date

4) Weather

5) Time in/out of park area

6) Items inspected

7) Defects encountered

8) Corrective actions taken

9) Safety violations

10) List of damaged, inoperable, or vandalized facilities

A signed plan, including Contractor specific information, shall be provided to the Contracting

Officer and the COR, and accepted, prior to the Pre-Work Conference. If changes to this program occur, updated copies shall be provided to the Contracting Officer and COR. Failure to provide appropriate Quality Control may result in issuance of a CDR, and/or termination of the contract.

C-1.20 DEFICIENCIES

If the Contractor fails to perform, or if performance in any area is judged unsatisfactory by the COR, the

Government will take corrective action. If any of the services do not conform to contract requirements, the

Government may require the Contractor to perform the services again in conformity with contract requirements, at no cost to the Government. When the defect in services cannot be corrected by re-performance, or cannot be corrected in the specified time frame, the Contractor is required to respond to a CDR (See Section C-1.16), and deductions will be determined in accordance with Contract Clause entitled "Inspection of Services" located in Section E and in accordance with the Government's QASP.

C-1.21 INTERRUPTIONS TO SYSTEMS

All work that would necessitate an interruption of the use of the project or its support systems or otherwise disrupt building occupants and/or the visiting public shall be fully coordinated and approved in advance by the COR. Interruptions shall be kept to an absolute minimum, and all repairs or replacements of equipment or components shall be accomplished in an expeditious and efficient manner.

C-1.22 GOVERNMENT FURNISHED MATERIALS AND EQUIPMENT.

Government Furnished Facilities. Suitable space will be provided for the Contractor's use for work performed under this contract, as listed below. The Contractor shall maintain such space or grounds to the same, or higher standards, as similar areas occupied by the Government, and shall assume responsibility for the safekeeping of facilities provided. The Contractor shall not use those grounds or facilities as a place of habitation. At the completion of the contract, all facilities and equipment shall be returned to the Government in the same condition as received, except for reasonable wear and tear. The

Contractor shall be held responsible for the cost of any repairs caused by negligence on the part of the

Contractor or Contractor employees. Modifications or changes shall not be made to any facilities without prior written approval of the COR. Any modifications to the facilities shall be at the Contractor's expense.

The facilities provided consist of space within reasonably secure fenced areas. The Contractor shall be responsible for maintaining physical security for Government furnished facilities and property. Should the

Contractor reject any or all Government furnished facilities, the Contractor shall provide all necessary facilities at no cost to the Government. All Government furnished facilities shall be used only for the performance of work specified herein. Parking spaces may be required to be vacant for access or maintenance needs. If this need arises, other parking spaces will be made available until original spaces become available. Restroom facilities for contract employees are the responsibility of the Contractor. The

Contractor may elect to use public restroom facilities, unless closed.

Limited government owned facilities will be provided for the Contractor's use under this contract. The facilities provided shall be inspected during the pre-bid conference and limitations noted. The Contractor shall contain equipment, and supplies within the allotted areas. The COR or Resource Manager shall approve/deny requests for additional space. Current provisions are listed below:

Facility Area Number of Facilities Use

Campgrounds / Day Use Areas

Pipe Chase and Janitorial Closet

16 Storage of Supplies

Facility Management Office and Shop Space

8’ x 8’ 1 Cleaning Equipment and Supplies

* Contractor parking or storage may not interfere with access to other storage bays, ingress, or egress within the facility management compound.

* Additional space may be made available by the COR or Resource Manager on a case-by-case basis.

Areas assigned to The Contractor (i.e., parking spaces) may change at the Government’s discretion.

a. Utilities. The Government will furnish available utilities to perform the specified work. At remote locations the Contractor shall supply his own utilities such as water. The Contractor shall make a dedicated effort to conserve utilities and shall comply with all Government regulations regarding energy conservation. Government furnished utilities shall be used only in the performance of work specified in this contract.

Where water or electricity is not provided, the Contractor must obtain from other sources at no additional expense to the Government. The Contractor shall be responsible for providing all necessary telephones, communication systems, and services for Contractor functions under this contract at no cost to the

Government. At least one telephone shall be installed at the Contractor’s Office to provide communications with the COR.

b. Forms. All Department of Defense forms, required by the Government to be used under this contract, will be provided by the Government during the contract period. The Government reserves the right to modify or supersede these forms during the contract period.

c. Keys. The Contractor will be furnished keys to those buildings and areas where access is necessary to perform the work described herein, as determined to be necessary by the COR or their authorized representative. The contractor or any contract/subcontractor employees shall not duplicate government keys. Additional keys required by the Contractor will be furnished by the COR or their authorized representative.

The contractor shall be required to participate in semi-annual “show-me” inventories of all keys issued to the contractor. These inventories will be conducted on a semi-annual schedule set by, and in the presence of the COR or their authorized representative.

The Contractor will be held responsible for losses due to his negligence and for the replacement of compromised locks (which can occur due to loss or duplication of keys). Failure by the Contractor to provide adequate key security or key damage/loss will result in a deduction from the payment due the

Contractor in the amount of $100.00 per lost or damaged key and a deduction for the recombination of any affected locks at the rate charged by the manufacturer per lock plus installation costs based on a Civil

Engineer Technician/Contract Representative pay rate.

d. Safety Manual. Prospective contractors may review a copy of the Safety and Health Requirements

Manual EM 385-1-1 at the Project Office or on-line. The Contractor will be provided one copy of Safety

Manual EM 385-1-1, during the pre-work conference.

C-1.23 CONTRACTOR FURNISHED ITEMS

a. General. Except as described elsewhere in this contract, the Contractor shall furnish all personnel, facilities, vehicles, small tools, equipment and operators, supplies, or materials necessary to accomplish all required services. All Contractor furnished tools, equipment, supplies, materials, or vehicles shall meet all applicable Federal, Department of Defense, Department of the Army, State and local laws or regulations. A partial list of equipment that shall be needed by the Contractor is included in each section. Any personal property located on the project must receive prior approval by the COR. Company property owned but not used at Center Hill Lake shall not be stored on the project. The Contractor shall not store broken, unused, unserviceable equipment at Center Hill Lake. Government furnished areas are not to be used by the Contractor for non-working equipment. If the Contractor or the Government identifies equipment that is not in service, the Contractor will immediately repair or remove the equipment and will provide the COR with a repair timeline that will include when the equipment will be placed back into service.

b. Equipment. The Government requires that the Contractor provide adequate equipment to perform the work required within the specified time period for each job. Adequacy of the equipment (e.g., mowing equipment and vehicles) to perform certain repetitive work will be determined prior to award of the contract. Also, all equipment used by the Contractor must meet safety requirements outlined in EM 385-1-1. If equipment fails or is out of service, the Contractor shall have replacement equipment and/or subcontracting methods available to perform the work within 24 hours of the equipment failing or the equipment going out of service. Unless otherwise specified, when the Contractor provides services under a Task Order, the Contractor shall provide all necessary "tools of the trade" to accomplish the work. This includes the vehicles necessary to transport incidental Government Furnished Items (GFI), materials, supplies, equipment, craft hand tools, common industry power tools, and/or Contractor personnel to and from the job site.

c. Service Vehicle. It is the Contractor's responsibility to provide service or work vehicles as necessary, capable of transporting employees, equipment, tools, materials, and supplies that could reasonably be transported in a standard size 1/2-ton truck with a 4' x 8' bed to and from job sites on the project. Contractor service vehicles used along project and public roads must be equipped with a fully functional and working, orange rooftop revolving light, a rear mounted warning sign, and reflective tape on the rear bumper. If vehicle(s) fail or are out of service, the

Contractor shall have replacement vehicle(s) and/or subcontracting methods available to perform the work within 24 hours of the vehicle(s) failing or the vehicle(s) going out of service.

d. Contractor Equipment and Supply Inspection. The apparent Contractor shall make available for inspection all service equipment, tools, and samples of supplies he proposes to use for work under this contract, along with proof of ownership or lease agreement. Such articles shall be made available for inspection within seven (7) working days after notice from the COR. Only equipment and supplies inspected and approved shall be used for work under this contract. All subsequently procured equipment to be used for work under this contract must be inspected and approved by the Government prior to use.

C-1.24 SAFEGUARDING GOVERNMENT PROPERTY

The Contractor shall cooperate with Government personnel in safeguarding Government property. The

Contractor shall be responsible for promptly reporting all acts of vandalism, larceny, or pilferage to

Government property, and malfunctioning Government equipment to the COR. The Contractor shall establish security procedures and safeguards that are compatible with the Government's existing procedures, to protect all equipment,…