Cafeteria PPQ_112024.docx
DOCX document 40 KB Posted
- Attached to
- GAO HQ Food Service
- Solicitation number
- 05GA0A25R0001
About this file
This document is a Past Performance Questionnaire (PPQ) that an offeror would provide to the government regarding its past performance on a contract. The PPQ covers the offeror's reliability, overall performance and quality of service, personnel, ability to work with the customer's employees, any problems encountered, satisfaction with the work, employee turnover, and the customer's recommendation to do business with the firm again. The related federal contract opportunity is for GAO Headquarters Food Service, with a 5-year base period and two 5-year option periods. The contractor will establish and operate the food service facilities at GAO headquarters, including providing Event Support Services (catering) to dignitaries. The NAICS code is 722310 Food Service Contractors, with a size standard of $41.5 million. Proposals are due by December 20, 2024, and the contract will be a Firm Fixed-Price in accordance with FAR Parts 12 and 13.
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ATTACHMENT 2 - PAST PERFORMANCE QUESTIONNAIRE
Offeror: _____________________________________ Date____________________
Organization Contacted: __________________________________________________
Contact Person__________________________ Phone No.: ____________________
(Can we release your name? _____yes _____no)
Contact Position: ___________________________ Contract Number: ______________
Services Provided: _______________________________________________________
Period of Performance: ___________________________________________________
Was this Contractor reliable? _______yes _______no if not, explain.
Overall Performance and Quality of Service:
Using the ratings in the table below, how would you rate the contractor’s overall performance and quality of service?
_______Outstanding _______Highly Acceptable _______Acceptable _______Marginal _______Unsatisfactory
| Rating |
| Definition |
Outstanding Performance EXCEEDS MOST contractual requirements to the Government’s benefit. The performance of areas being assessed was accomplished with few minor issues or concerns.
Highly Acceptable Performance EXCEEDS SOME contractual requirements to the Government’s benefit. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.
Acceptable Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.
Marginal Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.
Unsatisfactory Performance DOES NOT MEET contractual requirements. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.
| Not Applicable (N/A) |
| Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment. |
Comments on overall performance and quality of service rating: ______________________________________________________________________ ______________________________________________________________________
Describe the Contractor’s Personnel: ________________________________________
How well did this Contractor work with your employees? _________________________
What problems, if any, did you encounter with this Contractor? With its personnel?
Were you especially satisfied with any work? (If yes, explain)
Did the Contractor experience any employee turnover problems?
______yes ______no If so, please explain and elaborate on the quality of the replacements.
Would you recommend this Contractor? Would you do business with this firm again? Please explain. _____________________________________________________________________
File details come from the government source that posted it. Updated .