C04b_Attachment 2 Performance Work Statement 4-27-26.pdf

US Department of Agriculture (USDA)

Performance Work Statement

Contents Project Title General Information

1.0 Background and Purpose

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Task

3.1 Monitoring Services

3.2 Inspection and Testing Services

3.3 Maintenance Services

3.4 Surveillance Maintenance Services

3.5 Site Clean-up and Workmanship

4.0 Deliverable / Schedule

4.1 Key Deliverables

4.2 Schedule

5.0 Government Furnished

6.0 Travel

7.0 Contractor’s Key Personnel

8.0 Security Requirements

9.0 Data Rights

10.0 Section 508 - Electronic and Information Technology Standards

11.0 Performance Requirement Measures

Attachment

Project Title Burglar and Fire Alarm Monitoring & Maintenance

General Information

1.0 Background and Purpose

The US Forest Service's National Technology and Development Program (NTDP) facility, located in San Dimas, CA, requires 24-hour monitoring and maintenance services for its burglar and fire alarm systems to ensure the safety and security of employees and government property. This contract also includes the maintenance and upgrade of the facility’s video surveillance system.

2.0 Definitions

• CO: Contracting Officer

• COR: Contracting Officer Representative

• NVR: Network Video Recorder (NVR)

• NTDP: National Technology & Development Program

• USFS: United States Forest Service

Contractor Requirements

3.0 Technical Requirements / Task

• The contractor is responsible for the safety and well-being of their personnel on the job site.

• When conducting monthly inspections or performing maintenance, contractor personnel shall wear visible guest badges while on the NTDP campus.

• The contractor shall provide monitoring, inspection, testing, and maintenance services for burglar and fire alarm systems

• The contractor shall provide inspection, testing, and maintenance services for the surveillance system.

• The base year shall include a one-time surveillance system upgrade as defined in Section 3.4.

o Option years shall include monitoring, inspection, testing, and maintenance services only.

• The contractor shall ensure continuous remote access to the burglar and surveillance systems are maintained throughout the period of performance.

• The contractor shall coordinate with the COR regarding any discrepancies or concerns identified during site visits.

3.1 Monitoring Services

• Provide 24/7 monitoring services using fire and security equipment.

• Ensure immediate notification of designated government representatives in case of an alarm.

3.2 Inspection and Testing Services

• Conduct equipment inspection and testing a minimum of one per month.

• Perform testing between 8:00 a.m. and 4:00 p.m., Monday through Friday, as coordinated with facility maintenance personnel.

3.3 Maintenance Services

• Provide maintenance services on an as-needed basis to ensure all systems remain fully operational.

• Maintenance includes, but is not limited to:

o control panels, zone expansion modules, cellular communicators, keypads, heat and smoke sensing devices, door contacts, motion sensors, sirens, strobe lights, pull stations, elevator emergency phone systems, cameras, backup batteries, and programming updates.

• Minor repairs and routine replacements shall be included within the monthly maintenance fee.

• Major repairs are defined as any single repair exceeding the monthly maintenance fee are excluded from monthly services.

o The contractor shall submit a written proposal for major repairs exceeding the monthly maintenance fee.

• Respond to service calls for malfunctioning burglar, fire alarm, and surveillance system equipment.

o Response Times:

Emergency: within 24 hours Routine: within 72 hours

3.4 Surveillance Maintenance Services

• Maintain the IP surveillance system, including the monitor, cameras, and network video recorder (NVR).

• Ensure all components are fully operational and perform necessary updates and repairs.

• Troubleshoot and resolve any issues with the camera system or NVR.

• One-Time Upgrade (Base Year Only):

o Upgrade five (5) coaxial cameras and one (1) dome camera to IP cameras.

Cameras shall be 5MP, 2.8mm fixed lens, NDAA compliant, or better.

o Ensure full compatibility with the existing Digital Watchdog Blackjack CX NVR.

o Include all labor, licenses, materials, and integration required.

o Cable Management:

Perform cable management at front desk NVR location.

Organize, bundle, secure, and label cables.

Make minor desk and shelf adjustments as needed.

o System Requirements:

Maintain continuous remote access capability.

o Warranty:

Provide minimum two (2) year warranty on all new equipment including parts and labor.

• Option Years:

o Monitoring and maintenance only. No upgrades included.

3.5 Site Clean-up and Workmanship

• Maintain the project site in a neat and orderly manner, removing rubbish and waste materials after performing maintenance.

• Adhere to industry standards for workmanship, as judged by the CO and COR.

4.0 Deliverable / Schedule

4.1 Key Deliverables

• Proposed Project Plan: Define responsibilities, timelines, risks, and milestones of contract objectives.

o Due five (5) business days after contract award.

• Maintenance Service Report: Report on maintenance activities conducted, including any issues found and resolved.

o Due within five business days after each maintenance visit.

• Monthly Status Report: Provide a monthly summary of monitoring activities, including any incidents and responses.

o Due by the 5th of each month.

Key Deliverables Table

Item No. Deliverable Objective Due 1 Proposed Project Plan Define responsibilities, response times, timelines, risks, and milestones of contract objectives.

No later than five (5) business days after contract award

2 Maintenance Service Report

Report on maintenance activities conducted, including any issues found and resolved.

Due within five (5) business days after each inspection.

3 Monthly Status Report Provide a monthly summary of monitoring activities, including any incidents and responses.

Due by the 5th of each month.

4.2 Schedule

• Place of Performance:

o National Technology & Development Program

444 E. Bonita Ave San Dimas, CA 91773.

• Period of Performance:

o Base year: 09/01/2026 – 08/31/2027 o Option Year 1: 09/01/2027 – 08/31/2028 o Option Year 2: 09/01/2028 – 08/31/2029 o Option Year 3: 09/01/2029 – 08/31/20230 o Option Year 4: 09/01/2030 – 08/31/2031

• All work shall be performed during normal business hours between 8:00 a.m. and 4:00 p.m., Monday through Friday, as coordinated with the COR, except for federal holidays.

• Maintenance and inspection schedules must be coordinated with the COR at least three business days in advance.

5.0 Government Furnished

• Access to existing fire, security and surveillance equipment.

• Electricity, water and sanitary facilities at no cost to the contractor.

6.0 Travel

• Travel to the NTDP facility in San Dimas, CA, as required for inspections, maintenance, and emergency responses.

• Travel expenses are the responsibility of the contractor.

7.0 Contractor’s Key Personnel

• Key personnel must include experienced technicians qualified to perform maintenance on alarm and surveillance systems.

8.0 Security Requirements

• All contractor personnel must sign in at the front desk and wear visible USFS Visitor Identification.

• Adhere to CDC guidelines for face coverings and other health and safety protocols.

9.0 Data Rights

The government retains the rights to all data produced, furnished, acquired, or used in meeting contract requirements.

10.0 Section 508 - Electronic and Information Technology Standards Any information technology acquired must comply with Section 508 standards.

11.0 Performance Requirement Measures

The Government will measure the contractor's performance for work critical to the mission essential items.

• Below is the Performance Requirement Measure and Surveillance:

Performance Objective

Required Task or Deliverable

Performance Standard Method of Surveillance

Positive/Negative Incentive % for NOT meeting the Task

Ensure continuous operation and reliability of the alarm and surveillance systems.

Monitoring and maintaining a properly functioning burglar and fire alarm systems and a surveillance system.

99% system uptime, prompt response to alarms, and timely completion of maintenance tasks.

Regular inspections, review of maintenance logs, and monitoring reports by the COR or designated Government representative.

Performance evaluations based on adherence to standards, with potential for contract renewal based on satisfactory performance.

Attachment

• List of existing Burglar and Fire Alarm Equipment