1240LR26Q0049 San Dimas Burglar and Fire Alarm Monitoring-Maintenance QnA.pdf

1. The Performance Work Statement requires equipment inspection and testing at least once per month. Does this mean a general monthly operational inspection of the systems, or is the contractor expected to functionally test 100% of all burglar, fire alarm, and surveillance devices each month?

The monthly visit is a functional inspection of the principal components of each system in all four buildings. Test all panic buttons, fire alarm pull stations, strobes and other principal notification equipment; verify panel operation and alarm signal transmission to the monitoring station; and verify that burglar and fire alarm events trigger the required monitoring and notifications. Check surveillance camera feeds, recording and remote access. Coordinate testing to prevent an unintended emergency dispatch. A functional test of every individual door contact, motion sensor, detector or other small device is not required each month.

2. The PWS states that minor repairs and routine replacements are included in the monthly maintenance fee, and that a major repair is any single repair exceeding the monthly maintenance fee. Please clarify what parts, materials, batteries, devices, and corrective repairs are expected to be included in the monthly fixed price versus what may be separately quoted.

The monthly fixed price includes routine inspection, testing, preventive maintenance, troubleshooting, programming and corrective repairs, including associated labor, parts, materials and batteries, when the total cost of a single repair is $1,000 or less. A single repair with a total cost greater than $1,000 is a significant repair and must be separately identified and quoted for Government approval before work is performed. A repair may not be divided into smaller tasks to avoid this threshold.

3. Please confirm whether the Service Contract Labor Standards apply to this solicitation and whether Wage Determination 2015-5613, Revision 34 applies to technicians performing on-site inspection, testing, maintenance, and repair.

Yes

4. If the Service Contract Labor Standards apply, will contract pricing be eligible for adjustment if the applicable wage determination increases during any of the option years?

Contracts with the clause at FAR 52.222-43 clearly authorize price adjustments—for option or renewal years—when wage determinations under SCLS increase. This ensures flexibility for contractors to comply with evolving wage requirements while aligning with statutory and regulatory obligations. See updated Clauses and Provisions portion of solicitation.

5. The existing equipment list includes a Halon system. Please confirm whether the contractor's responsibility is limited to monitoring and/or the fire alarm interface associated with the Halon system, or whether inspection, testing, maintenance, and repair of the suppression system itself are included.

The Halon system is currently installed and is included in the scope while it remains in service. The contractor shall inspect and test its operation and alarm interface, maintain the system, and identify deficiencies so the system remains functional. Work requiring specialized qualifications shall be performed by qualified personnel. A single repair greater than $1,000 shall be quoted separately for Government approval.

6. Please confirm the correct period of performance. The SF1449 lists September 30, 2026 through September 29, 2031, while the Performance Work Statement and Schedule of Items show September 1 through August 31 periods.

The intended base period is December 1, 2026, through November 30, 2027, with four consecutive 12-month option periods ending November 30, 2031, if exercised.

7. 24/7 Central Station Monitoring:

Section 3.1 requires the Contractor to "Provide 24/7 monitoring services using fire and security equipment." Is the Government currently utilizing a specific Central Station / monitoring software platform that the Contractor will simply maintain/connect to, or is the Contractor expected to provide, host, and manage the 24/7 UL-listed central station monitoring service?

The contractor shall provide the 24/7 central station monitoring service and the connections needed to monitor the existing fire and burglar alarm systems. The Government is not furnishing a monitoring platform for the contractor to operate. The current PWS does not expressly require a UL-listed central station

8. Emergency Notification Call List:

Section 3.1 requires "immediate notification of designated government representatives."

Will the Government provide a comprehensive emergency call list and escalation matrix, or is the Contractor responsible for developing this in coordination with the COR post-award?

The Government will provide the designated contact names, telephone numbers and notification order after award. The contractor shall coordinate with the COR to document the call list, verify the alarm response and keep the list current.

9. Monthly Inspection Frequency:

Section 3.2 states to "Conduct equipment inspection and testing a minimum of one per month." Given the number of buildings (Administration, Test, Development, Assembly), does this mean one comprehensive site visit covering all buildings/systems per month, or does it mean each individual system/building must be inspected once per month?

Each of the Administration, Test, Development and Assembly buildings shall receive the monthly inspection and functional checks described in the response on monthly testing.

The work may be completed in one coordinated site visit, provided every building and applicable system is covered at least once per month.

10. Response Time Definitions:

Section 3.3 states response times are "Emergency: within 24 hours" and "Routine: within 72 hours." Do these response times refer to the time to physically arrive on-site in San Dimas, CA, or the time to initiate remote troubleshooting and contact the COR?

The 24-hour emergency and 72-hour routine response times mean arrival on site in San Dimas when an on-site response is needed. The contractor should promptly acknowledge the call and may begin remote troubleshooting while traveling. Remote contact alone does not meet the on-site response requirement.

Surveillance System Upgrade (Base Year / CLIN 0002)

11.Cabling and Conduit for IP Upgrade:

Section 3.4 requires upgrading five (5) coaxial cameras and one (1) dome camera to IP cameras. Because the existing cameras are coaxial, the Contractor will need to run new Cat6 cabling to the front desk NVR. Will the Government provide existing, usable conduit pathways for this new cabling, or should the Contractor assume new conduit/trenching will be required?

The Government has not verified or guaranteed that existing conduit or pathways are usable. Offerors should evaluate available pathways at the site visit and include the cabling, raceway and installation work needed to deliver the six operational IP cameras in

CLIN 0002. Trenching is not anticipated or required. If an offeror identifies a condition that would require trenching, it should submit the issue to the Contracting Officer before quoting.

13. NVR Capacity and Licensing:

Does the existing Digital Watchdog Blackjack CX NVR have sufficient available IP channel licenses and PoE ports to support the 6 new IP cameras? If not, must the Contractor include the cost of PoE switches, license upgrades, or hardware expansions in the CLIN 0002 Lump Sum price?

The Government has not verified the number of available NVR channels, licenses or PoE ports. Offerors should assess the existing NVR and network equipment during the site visit and account for the capacity needed for all six upgraded cameras. Offers shall include any licenses, PoE equipment, compatible hardware expansion, labor and integration needed to make the six upgraded IP cameras fully operational with the existing Digital Watchdog Blackjack CX NVR.

14. Warranty Scope:

Section 3.4 requires a "minimum two (2) year warranty on all new equipment including parts and labor." Please confirm if this 2-year warranty applies strictly to the newly installed IP cameras and upgrade materials, or if the Government expects the warranty to extend to the entire existing legacy surveillance system.

The two-year parts-and-labor warranty applies to the new cameras and other new equipment and materials furnished as part of CLIN 0002. It does not create a new warranty for pre-existing legacy equipment. The contractor remains responsible for the ongoing maintenance required elsewhere in the contract.

Personnel, Security, & Existing Equipment

15. Existing Equipment Condition:

Are there any known end-of-life components, faulty panels, or existing deficiencies in the current fire, burglar, or surveillance systems (listed in Attachment 3) that the Contractor should be aware of prior to the site visit, as these could immediately trigger "major repair" thresholds upon taking over?

The Government is not aware of any existing faults or repairs requiring disclosure at this time. The systems are currently being maintained. This statement is based on presently known conditions and is not a warranty that every component is free of defects. Offerors are encouraged to inspect the systems during the site visit.

16. Incumbent Contractor and Scope Changes Is there an incumbent contractor currently performing this requirement? If so, have there been any significant changes to the scope of work compared to the previous contract (e.g., addition of new buildings, new equipment, or expanded maintenance tasks)?

Yes. An incumbent contractor currently provides alarm monitoring and maintenance services. The new requirement includes the one-time surveillance upgrade under CLIN 0002.

17. Current System Maintenance Status Regarding the existing fire and burglar alarm systems listed in Attachment 3, is there currently an active maintenance agreement in place? We want to clarify if the Government anticipates the new contractor will be taking over a system that is already under a strict, up-to-date maintenance regimen (primarily requiring monitoring and routine checks), or if there is an anticipated backlog of deferred maintenance/repairs that the new contractor should factor into their pricing.

Yes. The fire and burglar alarm systems currently have a maintenance and monitoring agreement.

18. Historical Contract Value To assist offerors in understanding the scale, baseline, and historical cost of this requirement, can the Government provide the total estimated or historical value of the previous contract(s) for this same scope of work?

12,000.00 per year firm fixed price contract with a two year option for a total of 24,375.00

19. Tax-Exempt Status Is this project subject to state or local sales tax, or will the Government provide a tax-exempt certificate and an authorization letter upon award? This clarification is necessary for offerors to properly calculate material and equipment costs without improperly including state/local sales tax in our quoted prices.

Contracting Officer confirmation required. The Government does not intend to furnish a blanket tax-exemption certificate covering the contractor's purchases. Offerors shall include in their prices any taxes applicable to their own purchases and performance.

California generally exempts qualifying direct sales to the United States from sales tax;

purchases made by federal contractors are not automatically exempt. Offerors are responsible for determining the tax treatment of their proposed transactions.