C04_ATTCH 1_Performance-Work-Statement.pdf

US Department of Agriculture (USDA)

Performance Work Statement & SOW

September 24, 2026

Contents Project Title ................................................................................................................................................. Error! Bookmark not defined.

General Information

1.0 Background and Purpose

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished

6.0 Travel

7.0 Contractor’s Key Personnel

8.0 Security Requirements

9.0 Data Rights

10.0 Section 508 - Electronic and Information Technology Standards

11.0 Performance Requirement Measures

Attachment ............................................................................................................................................. Error! Bookmark not defined.

LTBMU Janitorial Services

General Information

1.0 Background and Purpose

Description of Work: The intent of this contract is to furnish janitorial services for the Lake Tahoe Basin Management Unit Supervisors Office and Meyers Work Center. Contractor Responsibility: The Contractor shall provide everything – including, but not limited to, all equipment, supplies, transportation, labor, and supervision – necessary to complete the project, except for that which the contract clearly states is to be furnished by the Government

Project Location & Description This project encompasses the Supervisors Office and two buildings in the Meyers Work Center location on the Lake Tahoe Basin Management Unit in South Lake Tahoe CA.

Location 1: Lake Tahoe Basin Management Unit Supervisors Office, 35 College Dr. South Lake Tahoe, CA 96150. The Supervisor’s Office consists of a 24,000 gross square foot building including a reception area, 28 individual offices/work areas, four restrooms including two showers, five conference rooms, a breakroom, an elevator, and a janitorial storage area on the first floor. Flooring is approximately 70 percent carpet, 30 linoleum or tile.

Location 2: Meyers Work Center, 3030 Highway 50, South Lake Tahoe, CA 96150. The Meyers Work Center includes four office buildings: Building A which is 1600 gross square feet including two restrooms and a breakroom, flooring is all old linoleum. Building B, which is 1140 gross square feet including one restroom and a breakroom, flooring is all old linoleum

Estimates Contract Start date and time:

October 15, 2026 – April 30 30, 2027 with Four (4) one-year options.

License and Insurance:

The contractor shall obtain the insurance and licenses listed here; (see also Section L, Notices to Offerors and Respondents). Worker's Compensation Insurance if applicable.

2.0 Definitions

LTBMU- Lake Tahoe Basin Management Unit

1. Contractor Requirements

3.0 Technical Requirements / Tasks

Work shall be performed two days per week on Wednesdays and Sundays, between the hours of 4:30 PM and 9:00 PM.

Work may not be performed on federal holidays, or during other office closures. Work that would normally have been scheduled on a closure day will be rescheduled for the next weekday that the offices are open. Changes in schedule, other than emergency circumstances (e.g. snow storm/fire/power outage preventing safe access on normal work day) must be by bilateral agreement of the Contractor and the Contracting Officer.

This is a performance-based contract that expresses the Government’s requirements in the form of minimum quality standards to be met. The Contractor must determine the optimal work schedule, resource allocations, and performance methods to achieve a work product that meets the standards set forth in the following pages

4.0 Deliverable / Schedule

Supervisor's Office Work Days and Hours: Work shall be performed 2 days a week, Wednesdays and Sundays .

Meyers Work Center Workdays and Hours: Work shall be performed 2 days a week, Wednesday and Sunday.

SITE SPECIFIC REQUIREMENTS for SUPERVISORS OFFICE

Estimated Frequency

Performance Objective Required Results

Monthly Elevator cleaning Floor is free of dirt and debris. Walls and touch surfaces are disinfected and free of spots, streaks, and dust. Cobwebs and dust are removed.

Front Desk and Main Entrance Areas

1 times per week

Clean ash trays and outside trash receptacles

Free of ash, cigarette butts and other material, smears, odors, and streaks.

1 times per week

Clean inside and outside surfaces of all entry glass doors, vestibule windows and frames

Hand-touch surfaces are disinfected and all surfaces are free of fingerprints, smudges, streaks, and dirt to include sills and frames.

1 times per week

Police trash from landscaped areas at front entry

Areas are free of trash or debris larger than a nickel.

REQUIREMENTS FOR ALL LOCATIONS

General/All Areas

Estimated Frequency

Performance Objective Required Results

2 times per week

Service waste receptacles Waste receptacles throughout the premises are emptied, cleaned, and disinfected. Plastic liners are not torn, worn, or contain residue.

Replace liners as necessary to maintain a clean appearance.

Place trash from all receptacles in dumpsters.

2 times per week

Clean all carpeted floors All carpeted floors are free of obvious dirt and other debris, including around and under furniture.

Chairs are neatly arranged around desks and tables after vacuuming.

This item includes entryway rug/mats.

2 times per week

Clean all non-carpet floors Floors are clean and free of dirt and debris, streaks, mop strand marks, gum, grease, tar, dark scuff marks and missed areas. Walls, baseboards, corners, and other surfaces are free of splashing and markings from the equipment. The finished surface is dry with a uniform luster.

2 times per week

Clean all interior and exterior doors and light switch plates

Includes door surface, handles, push bars, kick plates and trim.

Surfaces are free of smears, stains, debris, and finger marks. Hand-touch surfaces are disinfected.

2 times per week

Clean drinking fountains Stainless steel surfaces are free of dust, spots, stains, and streaks, and nozzles free from mineral deposits or other debris.

1 time per week

Clean outside entrance areas Entrance areas around outside doors are swept free of dirt, leaves, and debris.

Monthly Remove cobwebs Interior walls, doorways, desk areas, ceilings, corners, behind doors, and anywhere cobwebs collect on the interior of the building are free of cobwebs. Exterior entrances are free of cobwebs.

Monthly Spot clean carpets Carpeted surfaces are free from spots and developing stains.

Restrooms

Estimated Frequency

Performance Objective Required Results

2 times per week

Clean all restroom fixtures Porcelain and metal surfaces and fixtures are disinfected and clear of dust, spots, water spots, stains, rust, mold, Includes handrails, toilets, urinals, and hardware, sinks, mirrors, counters, waste receptacles, soap and paper product dispensers, and the walls of toilet stalls.

mineral deposits, soap residue, excess moisture or other deposits and free of debris. Fixtures such as sinks toilets, and urinals are cleaned on inside and outside surfaces. Mirrors have a clean shine, clear of streaks.

2 times per week

Service all product dispensers including, paper towels, soap, toilet paper, and seat covers.

Dispensers are filled at each service to ensure products do not run out before next service.

2 times per week

Mop all restroom floors Floors are clean and free of dirt and debris, streaks, mop strand marks, gum, grease, tar, dark scuff marks and missed areas. Walls, baseboards, corners, and other surfaces are free of splashing and markings from the equipment. The finished surface is dry with a uniform luster.

Monthly Damp wipe and spot clean walls, partitions, baseboards, cabinets

All partitions, tile, baseboards, top of space heaters, walls, woodwork, doors and cabinets are free of dust, spots, and fingerprints.

1 time per week

Shower stall cleaning All surfaces in shower stalls are disinfected and clear of dust, spots, water spots, stains, rust, mold, mineral deposits, soap residue, excess moisture or other deposits

2 times per week

Clean break rooms and kitchens. Includes counter tops and tables, sinks, microwaves, vending machines, refrigerators, and glass surfaces.

Contractor is not expected to wash dishes. If sink is filled with dishes, contractor is excused from that cleaning task for the day.

Break rooms and kitchen areas are free of all trash. Sink, counter, and tabletops are disinfected and free of dust, spots, stains, and streaks.

Exteriors of refrigerators, microwaves, and vending machines are disinfected and free of dust, spots, stains, and streaks.

2 times per week

Conference Rooms Wipe down conference room tables; arrange chairs against the walls or around tables

Tables are free of dust, dirt, smudges, and streaks and have a uniform shine.

Furniture is arranged so that the room has an orderly appearance.

5.0 Government Furnished

The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract.

• Liquid hand soap

• Paper hand towels

• Toilet tissue

• Toilet urinal deodorant cakes

• Toilet seat covers

• Plastic garbage bags for individual garbage cans and contractor’s trash barrel.

• Secure areas for storage of Contractor-furnished materials

• Keys for storage areas and locked items such as paper towel dispensers. Keys are not to be duplicated, loaned, or allowed to be accessed or used by any persons not necessary to complete work under this contract. All keys must be returned to the Forest Service upon completion of the contract. Payment of final invoice will not be made until all keys are returned

5.1 Contractor – Furnished Supplies

The Contractor shall furnish all supplies, materials, and equipment necessary for the performance of work under this contract. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards and, to the highest extent feasible and reasonable, include the exclusive use of bio-based products. All supplies, materials, and equipment to be used in the performance of work described herein are subject to the approval of the COR.

• Cleaning solutions and products

• Cleaning supplies and materials

• Ammonia-free glass cleaner for use on all interior windows

• Task check-list

Bio Based Requirements The Contractor shall utilize products and materials made from bio-based materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. For the bio-based content products evaluation, all non-chemical products proposed for use under this contract must conform to the Department of Agriculture (USDA) Designated Bio based Products List (DBPL) whenever practicable.

The following is a list of products USDA requires to be bio based for custodial purposes. Each product submitted for use under this contract must be identified with one of these categories. Labeling should be printed on all containers.

All-purpose cleaner Degreaser/cleaner Heavy duty cleaner Deodorizer Carpet shampoo Floor finish Gum Remover Floor finish restorer Grout sealer

Disinfectant sanitizer Floor sealer Neutral cleaner (liquid) Extraction fluid Furniture polish Bathroom cleaner Floor stripper Glass cleaner Stainless steel polish Brass polish/cleaner Toilet bowl cleaner Toilet seat covers

Chrome polish/cleaner White board cleaner

Toilet Paper

Cream cleaner Wood floor cleaner

Toilet urinal deodorant cakes

Solvent spotter Laundry detergent

Liquid Hand Soap

Paper Hand Towels Spot and stain remover

6.0 Travel

N/A

7.0 Contractor’s Key Personnel

The following applies to anyone working on the contract:

All work under this contract shall be performed in a skillful and professional manner. The Contracting Officer may require the Contractor to remove from the work any employee the Contracting Officer deems incompetent, careless, or otherwise objectionable, or for theft or unauthorized possession or removal of materials, supplies, equipment, or property. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to the employee(s) as may be necessary. The Contractor shall prohibit their employees from disturbing papers on desks, opening desk drawers or cabinets, or using Government telephones or office equipment. The Contractor will be notified of non-compliance and will be requested to correct the condition at the Contractor’s expense. The contractor will not be allowed to have any pets or persons not employed under the contract on the premises. The following restrictions apply to the Contractor and employees:

a. Smoking: All Government facilities are non-smoking. The Contractor shall not smoke on the premises.

b. Gambling: The Contractor shall not participate in games for money or personal property while on the premises.

c. Alcoholic Beverages and Narcotics: The Contractor shall not be under the influence of, use, or be in possession of any narcotic drug, hallucinogenic, marijuana, barbiturate, amphetamine or alcohol while entering on or on the premises.

This prohibition shall not apply in cases where the drug is being used as prescribed for a patient by a licensed physician.

d. Soliciting or Vending: The Contractor shall not solicit or sell any items while on the premises.

e. Firearms: The Contractor shall not be in possession of any firearms while on the premises.

8.0 Security Requirements

The contractor shall be responsible for securing the premises upon completion of each service. The contractor or his/her employees shall not leave exterior doors or windows open upon entry, during performance of services, or upon exit from the building. The contractor shall check to see that all exterior doors and windows are locked and that exterior lights are turned on before departing. The contractor shall promptly report to the Contracting Officer’s Representative any instance (by specific date, time, and location) of having to perform lockup, to turn on exterior lights, or to shut windows. Interior lights shall be turned off after each room or area has been serviced. The contractor shall place an "out of order'' sign on any plugged or otherwise inoperable toilets, sinks, drains, or drinking fountains and report it to the Contracting Officer’s Representative.

All Contractor employees shall wear a standardized company uniform, company t-shirt, or company identification badge clearly displayed, while performing work under this contract.

9.0 Data Rights

N/A

10.0 Section 508 - Electronic and Information Technology Standards N/A

11.0 Performance Requirement Measures

Government inspections are for the purpose of satisfying the Government that the services are acceptable and do not relieve the Contractor of the responsibility for maintaining quality control. Visual inspections will be made on a periodic basis by the Contracting Officer's Representative or designated inspectors. Such inspections do not constitute acceptance by the Government.

The contractor’s performance will be evaluated based upon the Required Results for each task listed in the tables in Section 4.0 Methods and documentation may include written inspections or COR daily diaries with accompanying photos when deemed necessary, customer surveys, and/or records of customer complaints such as emails.

The contractor shall provide a method of self-inspection to ensure that the quality of performance meets or exceeds those specified in this solicitation. This plan is to be easy to use, maintain, understand, and be customized to this project. The plan is to be provided with the contractor’s offer.

Should the threshold of valid customer complaints exceed the acceptable threshold per month, or if the Contractor does not correct the deficient work on time, a deduction of five (5) percent may be made from the applicable monthly invoice.

Multiple instances of below standard work may be further deducted going up in five (5) percent increments, maxing in an amount of fifteen (15) percent per month.

12. Payment Payments and Deductions. Payment will be made for fully acceptable work at the prices quoted in the schedule of items.

In accordance with the inspection clause, payment may be made for less than fully acceptable work at a reduced price.

All payment requests must be submitted electronically through the US Department of the Treasury’s Invoice Processing Platform System (IPP) at www.ipp.gov.