Bidder Q&A RFP 260000001065.docx

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Attached to
Food Nutritional Services for CFP & SMPH
Solicitation number
RFP 171 260000001065 2
Issued by
Michigan

About this file

This document is a Bidder Questions & Answers file for Request for Proposal No. 260000001065, issued by the Michigan Department of Health and Human Services (DHHS) for nutritional services at the Center for Forensic Psychiatry (CFP) and Southeast Michigan Psychiatric Hospital (SMPH). The RFP addresses food and nutritional service operations at both facilities, with specific requirements for compliance with CMS nutrition guidelines aligned to the 2025-2030 USDA Dietary Guidelines for Americans. CFP will provide Crisis Prevention Institute (CPI) personal safety and deescalation training to contractor staff, with security personnel present during all meal services. SMPH requires participation in the Michigan Department of Education School Nutrition Programs for Residential Child Care Institutions (RCCI) under the National School Lunch Program, including after-school snacks for child and adolescent patients. The State has indicated a preference for awarding both locations to a single contractor but reserves the right to make split awards; vendors may bid on one location only if desired.

Safety protocols at CFP include a fixed safety glass barrier (approximately 15 inches tall) along the serving line, with all cold grab-and-go items to be served by contractor staff. Knives will be restricted to locked, designated food-prep areas with no patient access, and the State does not plan to provide a separate secured knife storage cabinet. The State will cover the cost of a future tray ticket and automated meal management system to be implemented during the contract term through a Change Notice. At SMPH, supper is not included in the reimbursable program. Staff at the Walter P. Reuther Psychiatric Hospital are currently unionized and will transition to the new SMPH facility; CFP has no existing kitchen staff or union representation. The document confirms that the State will work with the selected contractor to define specific roles and workflow requirements for system transitions.

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Other files

File Type Posted
RFP 260000001065 - Nutrition Services for CFP and SMPH.docx DOCX document
Schedule F - SMPH Diets.docx DOCX document
Schedule B - CFP & SMPH.xlsx XLSX spreadsheet
Schedule C - Insurance Requirements.docx DOCX document
Schedule E - CFP Diets.docx DOCX document
Schedule D - Federal Provisions Addendum.docx DOCX document

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Michigan.gov/MiProcurement

BIDDER QUESTIONS & ANSWERS

Request for Proposal No. 260000001065 Nutritional Services at the Center for Forensic Psychiatry (CFP) and Southeast Michigan Psychiatric Hospital (SMPH – Michigan Department of Health and Human Services (DHHS) Bidders who have questions for the above Solicitation must fill the sections below and attach the document in an email to the Solicitation Manager, as described in the Instruction to Bidders.

Q #
Document and Section
Page #
Bidder Question
Answer (to be completed by the State)
1
SOW, Section 1.1.E
41
For CFP, do diets need to follow the new CMS guidelines?
Yes. Both CFP and SMPH are required to follow the CMS nutrition guidelines, which align with the most current USDA Dietary Guidelines for Americans (2025–2030). While this requirement is not explicitly stated in the Contract, compliance with CMS‑aligned standards is expected for both facilities.
2
SOW, Section 5.3
99-101
Will specific personal safety and deescalation training be provided for the vendor's staff by CFP?
Yes. CFP will provide personal safety and de‑escalation training for the Contractor’s staff. The training will be delivered using an appropriate modified version of the Crisis Prevention Institute (CPI) model.
3
SOW, Section 5.10
111-112
For CFP, are there security personnel present in the cafeteria serving line space and the cafeteria dining space during meals?
Yes. CFP will have Forensic Security Assistants present during every meal service. Approximately two Forensic Security Assistants will be stationed in the serving area and eight will be positioned within the cafeteria and adjacent hallways, along with supervisory staff.
4
SOW, Section 5.10
111-112
At CFP, how does the facility ensure kitchen staff safety when patients access the cafeteria?
The facility follows structured safety protocols to ensure that only patients who are stable and appropriate for community dining access the cafeteria. Patients who are newly admitted, experience clinical instability, or require closer observation continue to dine at their units, where meals are delivered directly to them.

Our clinical team conducts ongoing assessments to determine each patient’s readiness for communal dining. Because our seclusion and restraint rates are consistently low, and our clinicians maintain effective behavioral and medication management, the patients approved to use the cafeteria are those who are stable, appropriate, and safe for that setting.

5
SOW, Section 2.1
63-64
For CFP, will there be a partition on the cafeteria serving line to provide a barrier for the vendor's staff and the patients? Would the SOM accept capital funds for this?
According to the current tray‑line drawings, a fixed guard (approximately 15 inches tall, constructed of safety glass or similar material) is installed along the serving line to provide a barrier between staff and patients, except at the condiment area. At this time, the State is not requesting or planning additional capital improvements related to this barrier.

A diagram of the serving line layout is included below and labeled as Exhibit A.

6
SOW, Section 2.1
63-64
For the cold grab and go section of the cafeteria line, would CFP consider having these items being served by the vendor's staff?
Yes. All cold grab‑and‑go items in the CFP cafeteria line will be served by the Contractor’s staff.
7
SOW, Section 1.6.C
60
Is there a secured knife storage cabinet?
The State does not intend to provide a secured knife‑storage cabinet. Knives will be restricted to designated food‑prep areas, which are located behind locked doors. These kitchen areas are secured, and patients do not have access.
8
SOW, Section 3.1
69
For SMPH, which grant or federal program for the National School lunch program will the vendor be required to participate in?
The vendor will be required to participate in the Michigan Department of Education (MDE) School Nutrition Programs – Residential Child Care Institutions (RCCI) as part of the National School Lunch Program requirements for SMPH.
9
SOW, Section 3.1.G
71-72
For SMPH, is an after school snack required?
Yes. An after‑school snack is required only for child and adolescent patients at SMPH.
10
SOW, Section 3.1
69
For SMPH, is supper included in a program that has reimbursement or non-reimbursed?
No. Supper at SMPH is not included in the reimbursable program.
11
Schedule B – Pricing
130
Can the vendor bid on one location?
Yes. Per Schedule B, Section 1.A: While the State prefers to award both CFP and SMPH to a single contractor, the State reserves the right to make a split award if it is in the State’s best interest to do so. Therefore, a vendor may submit a bid for only one location.
12
SOW, Section 2.2 and 4.1
64, 93-94
Will the tray ticket system be paid for by the SOM?
Yes, the State will cover the cost of the future tray ticket and meal management system. As outlined in Section B, the State plans to transition to an automated system during the Contract term and will work with the Contractor to define roles, responsibilities, and workflow impacts through a Contract Change Notice.
13
SOW, Section 5.8
109
At what locations are staff currently unionized?
Staff at the Walter P. Reuther Psychiatric Hospital are currently unionized, and these employees are expected to transition to the new SMPH facility. CFP does not currently have any kitchen staff, so there is no union representation at CFP.

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