B08_SOL_A1_SOW.pdf

Law Enforcement Equipment IDIQ

Background

The Office of Inspector General (OIG) at the Department of Health and Human Services (HHS), consists of 6 components – Office of Audit Services (OAS), Office of Evaluation and Inspections (OEI), Office of Counsel to the Inspector General (OCIG), Immediate Office (IO), Office of Management and Policy (OMP) and the Office of Investigations (OI).

OI’s responsibility is to conduct investigations of crimes and other actions involving Departmental funds, personnel and operations. In support of this task, OI, National Training and Emergency Branch (NTEOB), provides all law enforcement equipment and training in support of OIG’s mission.

Scope

NTEOB is a critical component of the Office of Investigations (OI), responsible for overseeing law enforcement training, operational equipment programs, and national emergency response efforts.

NTEOB provides guidance and coordination across a wide range of programs, including leadership development, healthcare and financial fraud investigations, control tactics, firearms training, physical security, covert audio/video surveillance, and inspections. These programs play a pivotal role in shaping the professional development of OI personnel, directly contributing to the success of the OIG’s mission.

NTEOB also manages key training programs and training opportunities for field agents. The branch operates the technical surveillance operations unit, providing field agents with essential tools and training for deploying electronic surveillance in support of criminal investigations. In addition to its training and technical roles, NTEOB ensures the proper oversight and inspection of sensitive law enforcement equipment, maintaining operational readiness.

This request is for a new Law Enforcement (LE) Equipment IDIQ. A unique list of law enforcement related items, referred to as the Catalog of Items, is provided. These are mission critical items needed for our law enforcement training and personnel.

The IDIQ provides a “one-stop” source for a wide variety of specialized equipment, supplies, accessories, such as clothing, ammunition, electronics, and other law enforcement and communications equipment.

Contractor shall provide:

• specialized and tactical law enforcement related equipment.

• “one-stop” source for a wide variety of specialized equipment, supplies, accessories, such as clothing, ammunition, electronics, and other law enforcement and communications equipment

• variety of technical surveillance equipment, such as specialized hardware and software for audio/video recording, monitoring, processing, and analysis

• specific weapons systems, to include semi-automatic handguns and short-stroke gas piston operated rifles and carbines that comply with ISO-9001 International Standards and AS9100 to ensure Configuration Management

• specific ammunition for these firearms

• Contractor shall purchase and ship firearms and ammunition to all 50 states and Puerto Rico.

Requirement

The SOW and Catalog of Items identify the equipment and supplies needed.

Specification Requirements

1. All weapons, equipment and supplies shall be of new manufacture.

Items used, rebuilt, remanufactured, refurbished, or otherwise altered outside the scope of initial production to the specifications shall not be accepted.

If there is a brand name item that is not available, we will accept a substitute item, but the Government must review the product first to ensure it meets the Government requirements. The contract should make extensive effort to obtain the requested items before proposing alternative.

2. The government retains the right to change the specification requirements for weapons, equipment, and supplies, as required. Revised pricing shall be negotiated.

3. Contractor shall notify the Contract Officer and COR of any production or design changes to the weapons, equipment and supplies related to materials, quality, operation, or specifications 30 days prior to delivering any weapons, equipment and supplies.

Per Government request and expense, the Contractor shall submit a sample exhibiting the proposed changes to the Government. The Government reserves the right to accept or reject the modifications.

If the Government refuses the modifications, the Contractor shall continue to deliver weapons, equipment and supplies built to the original specifications.

4. Contractor shall provide documentation, written in English, regarding factory recommended maintenance procedures for the expected service life of equipment and weapons at the operator and armorer level.

5. Each firearm shall be shipped with one operator’s manual written in English, if applicable.

6. Contractor shall properly load and pack shipments to ensure safe transportation. Any article susceptible to damage by ordinary handling shall be adequately protected with proper packing and marked or bear appropriate warning labels.

7. Contractor shall ensure that all equipment is manufactured to industry accepted standards and provide written certification of this fact.

8. The contract shall provide a fully priced catalog. If they encounter an issue with any item, please notify us. We will review the concern and determine whether the item should be removed or, if needed, provide additional product information or clarification.

9. Contract is specifically for HHS-OIG and cannot be used by other agencies.

10. During the contract, the catalog may be modified to add or replace catalog items.

Customer Service

Contractor shall provide a single point of contact to process orders who assists with day-to-day requirements. Examples of support includes:

• proper identification of repairs parts, accessories and technical support

• coordinating transportation/delivery arrangements

• provide appropriate timeliness and updates related to items ordered A single supervisory point of contact shall be provided for overall coordination.

Ordering

Contractor shall be responsible for providing:

• responsive quoting and ordering services via telephone or online

• estimated delivery dates, order tracking information, and timely submission of invoices

• information if a product is no longer available or a better product exists

• total management during performance of order deliveries

• all transportation equipment/supplies to and from the Contractor’s facility

• confirmation of ship to location(s) before shipping.

• immediate notification to the COR via telephone of any accident or incident involving the equipment which results in any delay, loss, or damage to the equipment.

Place of Performance

The place of performance will be the Contractor’s facility.

The contractor shall pick-up and/or deliver equipment/products as stated on specific requests for quotes and signed task orders.

Notification of Issues

COR will notify the Contractor of any issues/changes/corrections required within thirty (30) days of receipt of items. Upon receipt of notification of unacceptable items, Contractor shall make any corrections within 10 business day(s).

Acceptance Criteria

The below general quality measures will be applied to each item received:

1. Accuracy – quantity of items ordered are received, items shipped to correct location(s), appropriate documentation/manuals provided

2. Timeliness – items delivered on or before the due date(s) specified

Period of Performance

IDIQ will consist of one 12-month base period and four 12-month option periods.

Constraints

N/A