B08__Attachment 1 PWS.pdf

Performance Work Statement (PWS) Mobile Paper Shredding Services for Unclassified and Classified Documents

1.0 Introduction

The purpose of this Performance Work Statement (PWS) is to establish the requirements for a one-time on-site mobile paper shredding services to ensure the secure destruction of both unclassified and classified documents. The contractor shall provide on-site shredding services at designated locations, adhering to all applicable security protocols and regulatory standards.

2.0 Scope of Work

The contractor shall furnish all personnel, equipment, materials, and supervision necessary to perform on-site mobile shredding services. The services shall include, but are not limited to:

Secure collection and destruction of paper-based documents.

Adherence to security protocols for classified document disposal.

Compliance with environmental and disposal regulations.

Certification of document destruction upon completion.

Place of Performance will be at the 9th MSC Campus at Fort Shafter Flatts, Honolulu, Hawaii 96819.

Period of Performance: The Contractor shall provide on-site shredding services on the day specified by the Contracting Officer Representative (COR) between the hours of 0900 – 1600 HRS Hawaii Standard Time (HST). Date will be coordinated upon contract award.

3.0 Requirements

3.1 General Service Requirements

The contractor shall perform shredding services using an approved mobile shredding unit capable of handling classified and unclassified materials.

The contractor shall ensure all shredded material is disposed of in compliance with applicable regulations.

All shredded materials shall be rendered unreadable and irrecoverable.

3.2 Security Requirements

The contractor shall comply with all federal and organizational policies related to classified material disposal.

Personnel handling classified documents shall possess the appropriate security clearance.

Shredding of classified materials shall be conducted using equipment meeting NSA/CSS standards. A representative of the USG will be provided for the shredding of classified documents.

3.2.1 Invoicing Instructions

Contractor shall provide the following information on the invoice to the COR as follows:

Contractor Name and Address Contract/Purchase Order Number Contractor’s Remittance Address Detailed description of shredding services provided, e.g. size and number of containers with itemized cost (for scheduled shredding), number of pounds shredded and cost per pound (for bulk service) Location of where services were rendered.

3.3 Scheduling and Accessibility

The contractor shall provide flexibility in scheduling to accommodate urgent shredding needs.

The contractor shall ensure timely arrival and completion of shredding operations.

4.0 Performance Standards

The contractor shall ensure a 100% destruction rate of documents in compliance with governing regulations.

All services shall be executed with minimal disruption to client operations.

Certificates of destruction shall be provided for each shredding service.

5.0 Deliverables

Secure shredding of paper documents at client locations.

Documentation of each shredding service, including logs of materials destroyed.

Certificates of destruction issued upon completion.

6.0 Period of Performance

The contract period shall be established based on organizational needs, with options for renewal.

7.0 Special Considerations

Compliance with all federal, state, and local laws related to document destruction.

Adherence to environmental policies for disposal of shredded materials.

Use of cross-cut shredding methods for classified document disposal.

Performance Requirements Summary

Performance Requirement

Standard Acceptable Quality Level

(AQL)

Method of Surveillance

Incentives/Disincentives

Secure Collection & Destruction

All documents must be destroyed in compliance with federal and organizational security protocols.

100% destruction rate of classified materials;

99.9% of unclassified materials must be rendered unreadable.

Direct observation, audit of destruction logs, periodic inspections.

Non-compliance may result in contract termination or penalties.

Compliance with

NSA/CSS

Standards for Classified Materials

Shredding equipment must meet

NSA/CSS

specifications for classified document disposal.

100% compliance with

NSA/CSS

standards.

Random audits, certification validation.

Failure to comply may result in immediate corrective actions or contract termination.

Scheduling & Timeliness

Services must be performed within the agreed-upon timeframe without disruption to client operations.

100% adherence to scheduled service times with a tolerance of ±15 minutes.

Review of service logs, client feedback.

Late arrivals exceeding tolerance may result in performance deductions.

Certification of Destruction

Certificates must be issued for each shredding service and accurately document materials destroyed.

100% of shredding services must be documented and certified.

Review of destruction logs and certificates.

Failure to provide certification may result in withheld payments until resolved.

Environmental & Disposal Compliance

Disposal of shredded materials must adhere to federal, state, and local environmental regulations.

100% compliance with disposal regulations.

Inspection of disposal procedures, review of compliance reports.

Non-compliance may lead to fines or legal consequences.