ATTM 007 Q.pdf

Question # Contract/RFP Page # Contract/RFP Section # Contract/RFP Language Questions SCDHHS Response 1 Page 24 7.27 Contractors Liability Insurance -General Will a C A 0001 one policy, or an equivalent business auto form, showing Hired Auto Symbol 8 and Nonowned Auto Symbol 9 with a $1 million combined single limit satisfy the State’s automobile insurance requirement?

The Contractor must have the required insurance coverage as required in Amendment Three, Section 7.27.

2 Page 24 7.27 Contractors Liability Insurance -General Will vehicles owned by independent contractor drivers qualify as nonowned autos under Symbol 9, or must those drivers carry separate commercial automobile policies?

The Contractor must have the required insurance coverage as required in Amendment Three, Section 7.27.

3 Page 24-25 7.28 Contractor's Liability Insurance- Information Security and Privacy

Section 7.28 requires information security and privacy insurance of $5 million per claim and $10 million aggregate. Will those full limits apply when the courier transports physical documents containing PHI and PII but does not access or connect to SCDHHS computer systems?

Yes, the five million ($5,000,000.00) dollars per occurrence and ten million ($10,000,000.00) dollars aggregate apply for courier transports of physical documents containing PHI and PII.

4 38 BIDDING SCHEDULE Who is the incumbent contractor? The incumbent information can be found by clicking on this link:

https://apps.sceis.sc.gov/SCSolicitationWeb/contractSearch.do?solicitnumber=5400022098

5 38 BIDDING SCHEDULE What is the current monthly or yearly price for this service? Refer to the response for Question #4.

6 13 SCOPE OF

WORK/SPECIFICATIONS

"The standard printed media is a box of computer paper. No one item should weigh more than thirty (30) pounds.

Volumes of material will vary depending on the time of the month. Normal daily volume will be five (5) cases of paper"

Do the terms 'box of computer paper' and 'cases of paper' refer to the same thing? Box is referring to one box of paper while cases is referring to many boxes of paper.

7 13 SCOPE OF

WORK/SPECIFICATIONS

Cases / boxes What are the dimensions and net weight of the cases / boxes of paper? The size and weight of the material varies.

8 13 SCOPE OF

WORK/SPECIFICATIONS

Material will be transported from SCDHHS and MCCS to Clemson'

The normal schedule outlines the pickup at Clemson on Mondays and Wednesdays. When and at what time will material be transported from SCDHHS and MCCS to Clemson?

Refer to Amend 3 section 3.1 as amended.

Material may be delivered from SCDHHS and/or MCCS to Clemson, this would bean an Exception Run.

9 14 SCOPE OF

WORK/SPECIFICATIONS

Parking Is designated parking available for the courier at each of the 3 locations? If not, where should the courier park at each of the 3 locations?

Refer to Amendment Three, Section 3.1 General Contractor Requirements, Contractor Requirements # 8.

10 14 3.2.4 Driver Management and Compliance Tracking

"compliance requirements specified by

SCDHHS"

Please elaborate on the compliance requirements specified by SCDHHS. Refer to Amendment Three, Section 3.1 General Contractor Requirements: Contractor Requirements.

11 38 BIDDING SCHEDULE Is the service the state currently receiving the same as what is outlined in this IFB? Refer to question #4

12 38 BIDDING SCHEDULE Courier Services Years 1-2 Is a price adjustment permissible after Year #1? Refer to Amendment Three, Section 7.43 Price Adjustment-Limited-After Initial Term Only (Jan 2006)

13 13 3.1 Normal daily volume will be five (5) cases of paper and monthly, quarterly, and yearly reports may include up to twenty-five (25) cases of paper per delivery.

Please provide historical shipment volume data for the past 12 months, including the frequency of deliveries exceeding the normal five-case volume and the number of occurrences reaching 25-case volumes.

SCDHHS does not have this historical data.

14 13 3.1 Exceptions may be required. Please provide the annual historical frequency of exception runs and special deliveries requested outside the regular Monday and Wednesday schedule during the last three years.

There has only been one (1) exception run during the term of the current contract.

15 13 3.1, Item 4 Exceptions or additional trips require written approval from SCDHHS.

Will all approved exception trips be billed under Line Item 5 (Special/Exception Runs), regardless of route distance or duration?

Yes, all approved exception trips will be billed under Line Item 5 of the Amendment Three, Bidding Schedule as amended.

16 13 3.1 Travel to Clemson University Research Park, Monday, arriving at Clemson by 10:00 a.m.; Wednesday, arriving at Clemson at 6:00 a.m.

Are the pickup and delivery times firm service-level requirements, or is there an acceptable arrival window for normal traffic, weather, or road construction delays?

Yes, the delivery times are firm.

Contractor is responsible to meet the expected pick up and delivery times and must plan accordingly. Should a delay for an unforeseen reason(s) the Contract Manager must inform the SCDHHS of the delay. Any delays to the schedule must not be an a normal occurrence.

ATTM 007 - QUESTIONS AND SCDHHS RESPONSES

https://apps.sceis.sc.gov/SCSolicitationWeb/contractSearch.do?solicitnumber=5400022098 https://apps.sceis.sc.gov/SCSolicitationWeb/contractSearch.do?solicitnumber=5400022098

17 13 3.1 Material is defined as, but is not limited to, printed media, magnetic media, and special envelopes. The material will contain PII and PHI.

Are any materials subject to chain-of-custody, signature capture, seal verification, or other documented transfer requirements? If so, please provide those requirements.

Refer to Amendment Three Section 3.2.1 Service Oversite and Reporting. The delivery log will serve as the documentation of chain of custody.

18 14 3.2.1 The Contract Manager shall prepare and deliver reports to SCDHHS monthly, including service delivery reports and incident documentation.

Can SCDHHS provide sample monthly reports, pickup logs, incident reports, or reporting templates expected under this contract?

After award the Contractor and SCDHHS will collaborate in developing the necessary reporting templates and logs.

19 14 3.2.4 The Contract Manager shall maintain complete and current documentation on all drivers, including background checks, training records, and any compliance requirements specified by

SCDHHS.

Please specify any minimum background-screening requirements, disqualifying offenses, training certifications, or recurring compliance requirements applicable to drivers assigned to this contract.

Drivers assigned to this Contract must at a minimum undergo a comprehensive background screening that includes a criminal history check, identity verification, and a motor vehicle record (MVR) review covering all states in which the driver has been licensed within the past three years. Disqualifying offenses include recent DUI/DWI convictions, felony offenses involving violence, theft, or drug trafficking, license suspensions or revocations, and patterns of unsafe driving such as multiple moving violations or at fault accidents.

Pre employment drug testing is required, with ongoing testing conducted as dictated by employer policy or DOT regulations when applicable. Drivers must also complete required training in safe driving, handling of sensitive materials, and compliance with safety protocols. Recurring compliance requirements include annual MVR reviews, adherence to drug and alcohol testing policies, and maintenance of required qualification documentation to ensure continued eligibility to perform contracted services.

14 3.2.3 Contractor shall provide all relevant policies and procedures regarding confidentiality and security of SCDHHS documents during transport. SCDHHS must approve such policies and procedures.

Will SCDHHS review and approve existing contractor security policies, or is a specific SCDHHS-approved policy format required?

After award, SCDHHS will review Contractors policies and procedures regarding confidentiality and security of SCDHHS documents during transport. These policies must be specific to the transport of SCDHHS documents.

SCDHHS must approve such policies and procedures.

21 24-25 7.28 Coverage shall have limits no less than five million dollars per occurrence and ten million dollars aggregate.

Given that the contractor is transporting physical documents and media rather than hosting, processing, or storing electronic systems, can SCDHHS confirm whether information security and privacy insurance at the stated limits is mandatory for all bidders?

Refer to the response for question #3.

22 24-25 7.28 Contractor shall procure and maintain a policy or policies of insurance against information security, privacy, contractual liability, and professional-services risks.

If required, will equivalent Cyber Liability, Privacy Liability, and Network Security insurance policies satisfy this requirement?

Yes. Equivalent Cyber Liability, Privacy Liability, and Network Security insurance policies may satisfy this requirement, provided the policies collectively meet all applicable coverage requirements and limits specified in section 7.28.

23 33 7.49 All government data, including PHI, shall be encrypted in transit and at rest. Any government data or PHI stored on portable devices must be encrypted.

Since the scope primarily involves physical transportation of paper documents and media, please clarify whether the encryption requirement applies only to electronic devices used by the contractor or also to any transported media.

Yes, the encryption requirement in Section 7.50 (as amended) relates to any PHI/PII the Contractor is given to perform any functions on behalf of SCDHHS. However, the Contractor is required to transport all paper and media provided under this Contract in a secure manner, such that any PHI/PII transported is not inappropriately disclosed.

24 13-14 3.1 and 3.2 The Contractor shall designate one individual as Contract Manager and must maintain at least one regular driver and one back-up driver.

May the designated Contract Manager also serve as a back-up driver, provided all performance and compliance requirements are met?

Yes, the designated Contract Manager may also serve as a back-up driver, provided all performance and compliance requirements are met.

25 17 5.2 Must have at least three documented years of experience performing services as described herein.

Will experience gained through predecessor companies, affiliates, or parent companies be considered toward the three-year experience requirement if properly documented?

Yes, experience gained through predecessor companies, affiliates, or parent companies may be considered toward the three-year experience requirement if properly documented.

26 38-42 8.1 The bidding schedule requests fixed monthly unit prices for Years 1-2, Year 3, Year 4, and the remaining contract period.

Please confirm whether unit prices for Years 3 through 5 may differ from Years 1-2, or whether pricing is expected to remain constant throughout the contract term.

Offers must provide their desired bid amount for each line item in the Bidding Schedule.

27 42 8.1, Line 5 Item Description: Special/Exception Runs. Instructions: Provide the unit price for each special exception run.

Please define a Special/Exception Run and clarify whether pricing should be based on a one-way trip, roundtrip, or per-occurrence basis.

An Exception Run would be any requested run conducted outside the normal schedule. Adjusted scheduled dates due to holidays or office closures are not considered a special run.

28 13 3.1, Item 8 Contractor must provide for its own parking and associated costs during performance of this service.

Are there any facility-specific parking, loading-dock, badge-access, or vehicle-access requirements that contractors should account for in pricing?

SCDHHS has no knowledge or specific of any facility-specific parking, loading-dock, badge-access, or vehicle-access requirements that contractors should account for in pricing.

29 13-14 3.1, Item 9 Materials must be attended and transported in a secure locked environment, protected from the elements.

Does SCDHHS require specific vehicle security features such as lockable cargo areas, alarm systems, GPS tracking, or documented vehicle inspections?

No, SCDHHS is looking for confirmation that the materials be transported will be protected from environmental elements or left in a unlocked vehicle.

30 14 3.3 The Contractor shall not replace the designated Contract Manager without prior written approval from SCDHHS.

What is the expected review and approval timeframe for replacement of the Contract Manager in cases of resignation, promotion, or other unforeseen circumstances?

The Contractor must notify SCDHHS immediately upon notice of a resignation, promotion, or other changes.

Refer to Section 3.3 Replacement of Key Personnel (see revised section to get program approval) and referring them to the section. SCDHHS shall provide approval for replacement within 5 business days.

31 13 3.1, Item 3 The pickup and delivery schedules will be adjusted due to the State holiday schedule. Contractor will be notified in advance of schedule changes.

Please provide the anticipated annual holiday schedule and historical examples of how route schedules were adjusted when holidays affected normal Monday and Wednesday service days.

State Holiday schedules are available on www.admin.sc.gov. SCDHHS does not have historical schedule adjustment examples.

32 13 3.1 SCDHHS is seeking daily scheduled courier services between three primary locations.

Please confirm whether materials are always available upon arrival at each location or whether drivers should anticipate wait times during pickup and delivery activities.

While Clemson is aware of the set schedule, Contractor should anticipate occasional delays due to unforeseen circumstances.

33 24 Section 4. Information for Offerors to Submit

Should the pricing page be included with everything else that is being submitted, or should pricing be separated out as its own document?

The bidding schedule may be included with the other requested documents for submission. It does not need to be a separate document.

34 24 Section 4. Information for Offerors to Submit

If the Pricing document is separated out as its own document, is there anything else needed with it other than pages 46-50 in the RFP?

Refer to the response for question #33.

Refer to Amendment Three, Section 4.1 Information for Offerors to Submit - General (Modified) as amended.

35 24 Section 4. Information for Offerors to Submit

1. Can you please list what all needs to be submitted in addition to the solicitation cover page, additional addenda, Organizational Conflict of Interest Disclosure, HIPAA BAA, and Certification Regarding Debarment?

2. Do you want the solicitation cover page and the amendments listed first?

1. Refer to Amendment Three, Section 4.1 Information for Offerors to Submit - General (Modified) as amended.

2. Offeror may submit Cover Page and Page Two.

36 24 Section 4. Information for Offerors to Submit

“You shall submit a signed Cover Page and Page Two… Your offer should include all other information and documents requested in this part and in parts II.B. Special Instructions; III. Scope of Work; V. Qualifications; VIII. Bidding Schedule/Price Proposal; and any appropriate attachments addressed in Part IX.”

1) Are you looking for a full written response from each bidder, addressing each of the items listed above?

2) If so, is this its own separate piece to be uploaded?

1) No, SCDHHS is not looking for a full written response.

Refer to Amendment Three, Section 4.1 Information for Offerors to Submit - General (Modified) as amended.

2) N/A

37 24 Section 4. Information for Offerors to Submit

“You shall submit a signed Cover Page and Page Two… Your offer should include all other information and documents requested in this part and in parts II.B. Special Instructions; III. Scope of Work; V. Qualifications; VIII. Bidding Schedule/Price Proposal; and any appropriate attachments addressed in Part IX.”

This section mentions addressing and including all documents requested in parts II.B Special Instructions (see previous question). Can you please provide clarification on what needs to be addressed and what documentation needs to be provided for this section (parts II.B Special Instructions)? Is this its own separate piece to be uploaded?

1. There is nothing noted in Section II.B Special Instructions to be submitted. Refer to Amendment Three, Section 4.1 Information for Offerors to Submit - General (Modified) as amended.

2) N/A

38 24 Section 4. Information for Offerors to Submit

“You shall submit a signed Cover Page and Page Two… Your offer should include all other information and documents requested in this part and in parts II.B. Special Instructions; III. Scope of Work; V. Qualifications; VIII. Bidding Schedule/Price Proposal; and any appropriate attachments addressed in Part IX ”

This section mentions addressing and including all documents requested in parts III. Scope of Work (see previous questions). Can you please provide clarification on what needs to be addressed and what documentation needs to be provided for this section (parts III. Scope of Work)? Is this its own separate piece to be uploaded?

1) Offeror does not need to provide anything related to Section 3 Scope of Work/Specifications.

2) N/A

39 24 Section 4. Information for Offerors to Submit

“You shall submit a signed Cover Page and Page Two… Your offer should include all other information and documents requested in this part and in parts II.B. Special Instructions; III. Scope of Work; V. Qualifications; VIII. Bidding Schedule/Price Proposal; and any appropriate attachments addressed in Part IX.”

1. This section mentions addressing and including all documents requested in Section V.

Qualifications. In Section V. Qualifications, Qualifications of Offeror, it contains three components: (1) “…you must have the capability in all respects to perform fully the contract requirements and the integrity and reliability which will ensure good faith performance. We may also consider a documented commitment from a satisfactory source that will provide you with a capability.” To be fully compliant of this request, are you looking for a descriptive statement from the offeror demonstrating its capabilities, or are you looking for a documented commitment? If you are looking for a documented commitment, can you please elaborate on this or give some examples? (2) “You must promptly furnish satisfactory evidence upon request.” Can you please elaborate on “satisfactory evidence” or give examples of what we should provide for this component? (3) “…we may elect to consider any security, e.g., letter of credit, performance bond, parent-company corporate guarantee that you offer to provide.”

1. Refer to Amendment Three, Section 5 Qualifications - Special Standards of Responsibility (Mar 2015) (b).

2 SCDHHS may request satisfactory evidence from the top ranked Offeror prior to award if necessary. Details of what type of satisfactory evidence will be provided to the top ranked Offeror prior to award.

3.Details of what type of security is needed will be provided to the top ranked Offeror prior to award, if necessary.

Continued

Please elaborate and clarify what exactly is needed to be compliant with this component.

40 24 Section 4. Information for Offerors to Submit

“You shall submit a signed Cover Page and Page Two… Your offer should include all other information and documents requested in this part and in parts II.B. Special Instructions; III. Scope of Work; V. Qualifications; VIII. Bidding Schedule/Price Proposal; and any appropriate attachments addressed in Part IX.”

This section mentions addressing and including all documents requested in Section V.

Qualifications. In Section 5.2 Qualifications, it contains 3 bulleted standards. Do we need to submit anything addressing these standards (i.e., written response, documentation, certification, etc.?) If so, please elaborate on what is needed and if this is its own separate piece to be uploaded.

Refer to Amendment Three, Section 5.2 Qualification - Special Standards of Responsibility (Mar 2015)(b). This narrative does not need to be its own separate document.

41 24 Section 4. Information for Offerors to Submit

This section mentions addressing and including all documents requested in Section V. Qualifications. In Section 5.2 Qualifications, it mentions "provide a detailed, narrative statement with information to establish that you meet all requirements stated in subparagraph

(a) above. If you intend for us to consider the qualifications of your Key Personnel… explain the relationship between you and such person."

Are you wanting a full, detailed response for this, and is this part its own separate piece to be uploaded?

Refer to Amendment Three, Section 5.2 Qualification- Special Standards of Responsibility (Mar 2015)(b). This narrative does not need to be its own separate document.

42 24 Section 4. Information for Offerors to Submit

“You shall submit a signed Cover Page and Page Two… Your offer should include all other information and documents requested in this part and in parts II.B. Special Instructions; III. Scope of Work; V. Qualifications; VIII. Bidding Schedule/Price Proposal; and any appropriate attachments addressed in Part IX.”

In order to be compliant, for “any appropriate attachments addressed in Part IX,” are there any other attachments needed besides the following: Organizational Conflict of Interest Disclosure, HIPAA BAA, and Certification Regarding Debarment. If we have to provide documentation for Attachment 1 Important Tax Notice and Attachment 2 Offerors Checklist, can you please elaborate on what is needed for compliance?

1. Refer to Amendment Three, Section 4.1 Information for Offerors to Submit - General (Modified) as amended.

2. Both ATTM 001 Important Notice - Nonresidents Only and ATTM 002 Offerors Checklist are for Offeror information.

43 24 Section 4. Information for Offerors to Submit

“You should submit a summary of all insurance policies you have or plan to acquire to comply with the insurance requirements stated herein, if any, including policy types; coverage types;

limits, sub-limits, and deductibles for each policy and coverage type; the carrier’s A.M. Best rating; and whether the policy is written on an occurrence or claims-made basis.”

1. Do we need to include a summary if we include our insurance certificates?

2. Where should this information and/or certificates be included - with the pricing information or with all of the other forms, and should it be placed in a specific order?

1. Offeror does not need to include a summary of all insurance policies if Offeror is providing the insurance certificates.

2. All documents may be included together.

44 24 Section 4. Information for Offerors to Submit

To ensure compliance with all the information and documentation needed for this submission, could you please provide a detailed checklist of all items (such as, requirements to address, documentations, forms, certificates, etc.), listed in your preferred order, needed for submission? Please clarify if all of these items need to be combined as one uploaded file or separated out.

1. No. It is the responsibility of the Offer to submit all requested information. Refer to Amendment Three, Section

4.1 Information for Offers to Submit-General (Modified) as amended.

2. This documentation can be uploaded with other required documents together.

45 24 Section 4. Information for Offerors to Submit

1. Is there a form for References?

2. Where would you like this to be placed in the submitted document?

1. SCDHHS does not have a preferred format for references.

2. This documentation can be uploaded with other required documents together.

46 24 Section 4. Information for Offerors to Submit

Should the redacted copy be uploaded into the same place in the portal (the RFx and Auctions tab)? If not, where should we submit this copy?

Yes, the redacted copy must be submitted as a separate document in the same portal. Refer to Amendment Three, Section 2.35 On-Line Bidding Instructions (Mar 2015)

47 N/A Portal When we get to the "Notes and Attachment" tab in the portal, it doesn't allow us to click "add attachment." That option is faded. Where should we upload attachments (the Pricing Proposal and the Technical Proposal) if that isn't an option?

Refer to Amendment Three, Section 2.35 On-Line Bidding Instructions (Mar 2015) - last paragraph.

48 N/A Due Date It is not noted in the solicitation for when answers to questions will be posted. To ensure thorough compliance and thoughtful, detailed responses, it is helpful to have at least 2-3 weeks to review answers and incorporate them into what needs to be submitted. Depending on when answers to questions are posted, would you consider delaying the solicitation due date to give offerors adequate time to apply all answers to their responses (if answers are posted within two weeks of the solicitation deadline)?

Refer to Amendment Three, Cover Page.

49 Who is the current vendor and how much is the current awarded contract? Refer to Question #4.

50 Is there a specific vehicle type or size requirement? No. The vehicle must be able to accommodate up to 25 cases of paper for each trip without damaging the cases.

51 What are the pick up and delivery destinations for special/exception runs? Exception Runs will also be between SCDHHS, MCCS, and Clemson.

52 Can vendors submit hard copy proposals to the SCDHHS? Yes, refer to Amendment Three, Section 2.29 Submitting a Paper Offer or Modification (Mar 2015)

53 Will the contractor be notified in advance if volume exceeds the normal five cases of paper? Yes, SCDHHS will notify the Contractor in advance if volume exceeds the normal five (5) cases of paper when able to provide this notification.

54 What is the anticipated start date? Refer to Amendment Three, Section 1.2 as Amended.

55 Can experience providing passenger transportation for medical appointments be counted toward or used to satisfy the solicitation's three-year experience requirement, provided we can document the company's transportation history and experience?

No. Passenger transportation is not equivalent to the provision of courier services.

56 Does the resulting contract provide any mechanism for a fuel surcharge, price adjustment, or rate modification if fuel prices increase substantially during the contract period? If so, what conditions or documentation would be required for an adjustment?

Refer to Amendment Three, Sections 7.25 Changes (Jan 2006), 7.42 Price Adjustments (Jan 2006), and Section

7.43 Price Adjustment - Limited --After Initial Term Only (Jan 2006) as amended.

57 If historical information is available, could SCDHS provide an estimated number of these trips per month or year so bidders can appropriately account for these services when developing pricing

Refer to the response to Question #14.

58 38 8.1 Bidding Schedule “ENTER YOUR MONTHLY RATE BID

AMOUNT BELOW IN THE ‘UNIT PRICE.’”

Please provide the name of the current/incumbent contractor, the current contract award amount, and the current monthly rate for these courier services. If available, please also provide the previous bid tabulation or award statement.

Refer to the response to Question #4.

To receive the previous bid tabulation Offeror must submit a FOIA request to FOIA@scdhhs.gov

59 13 3.1 General Contractor Requirements

Courier services are provided between SCDHHS, Clemson Information Technology Center, and MCCS on Mondays and Wednesdays.

Please provide the average actual mileage traveled per Monday route and per Wednesday route under the current contract.

Under the current contract, this is a flat rate and SCDHHS does not have the actual mileage data to provide.

60 13 3.1 General Contractor Requirements

“Exceptions or additional trips require written approval from SCDHHS and must include justification for travel outside of the regular schedule.”

Please clarify how the Contractor will be compensated for approved additional trips outside of the regular Monday and Wednesday schedule.

Refer to the responses to Question #27.

61 13 3.1 General Contractor Requirements

“Exceptions or additional trips require written approval from SCDHHS and must include justification for travel outside of the regular schedule.”

For an approved additional trip, will compensation be based on a separate trip rate, mileage rate, or will it be included in the Contractor’s fixed monthly rate?

Refer to the responses to Question #27.

62 13 3.1 General Contractor Requirements

“Normal schedule follows (exceptions may be required).”

Please provide the average number of exception or additional trips requested annually under the current contract, if available.

Refer to the responses in question #14.

63 13 3.1 General Contractor Requirements

“Normal daily volume will be five (5) cases of paper and monthly, quarterly, and yearly reports may include up to twenty-five (25) cases of paper per delivery.”

Please provide the approximate average number of cases transported per Monday route and per Wednesday route based on historical usage, if available.

Volume will vary. We cannot provide historical data of the number of cases transported per Monday and Wednesday route.

64 13 3.1 General Contractor Requirements

“Materials must be attended and transported in a secure locked environment, protected from the elements.”

Please clarify whether there are any minimum vehicle type, size, cargo-capacity, or commercial vehicle requirements beyond the secure locked-environment requirement stated in the solicitation.

Refer to the response to question #50.

65 14 3.2.4 Driver Management and Compliance Tracking

Driver documentation includes “Background checks, training records, and any compliance requirements specified by SCDHHS.”

Please identify the specific background check and training requirements applicable to drivers assigned to this contract, including whether SCDHHS conducts the checks or the Contractor is responsible for obtaining and paying for them.

Refer to the response to question #19.

66 13 3.1 General Contractor Requirements

“The pick-up and delivery schedules will be adjusted, due to the State holiday schedule. Contractor will be notified in advance of schedule changes.”

When a State holiday affects a Monday or Wednesday route, will the service generally be moved to another day or eliminated for that week?

In general in the case of a holiday the scheduled date will be changed to another date and the Contractor will be notified in advance of schedule changes.

67 38 8.1 Bidding Schedule The bidding schedule requires a fixed monthly unit price for Courier Services.

If a regularly scheduled Monday or Wednesday service is canceled by SCDHHS, will the Contractor’s fixed monthly payment remain unchanged?

SCDHHS may adjust the Monday and/or Wednesday services based on closures. Fixed monthly rates will remain unchanged.

68 13 3.1 General Contractor Requirements

The normal schedule specifies required arrival and delivery times for Monday and Wednesday service.

Please provide the approximate historical or anticipated waiting/loading time at each pickup location that bidders should account for when calculating the fixed monthly rate.

SCDHHS does not have historical data for waiting/loading time at each locations.

69 13 3.1 General Contractor Requirements

“Materials will be transported on Mondays and Wednesdays, excluding holidays and weekends.”

Please provide the approximate number of Monday and Wednesday routes actually performed during the previous 12 months, including schedule adjustments, cancellations, and additional trips, if available.

SCDHHS does not have historical data of the number of routes performed in the previous twelve (12) months, adjusted scheduled, or cancellations.

70 Item 1. Section 4.

INFORMATION FOR OFFERORS

TO SUBMIT.

Offeror must also include up to three

(3) references from current or previous contracts or engagements with similar scope and size to the requirements in this Solicitation

For newly formed companies/LLC who have not previously performed or are currently performing a combined total of three (3) contracts, are there any exceptions or special circumstances that could be applied?

No, the Contractor must meet all requirements.

71 Section 4. INFORMATION FOR

OFFERORS TO SUBMIT.

Offeror must also include up to three

(3) references from current or previous contracts or engagements with similar scope and size to the requirements in this Solicitation

Will any explanation of "why" an offeror is unable to satisfy the reference requirement be accepted?

No, references are required.

72 Section 5.2 QUALIFICATIONS -

SPECIAL STANDARDS OF

RESPONSIBILITY (MAR 2015)

Must have at least three (3) documented years of experience performing services as described herein

For newly formed companies/LLC who have not been in business for three (3) or more years be permitted to submit proposal packages and be deemed "responsive"?

No. Contractor must meet the stated qualifications.

73 Would special consideration be offered to businesses who meet SBA set aside criteria (such as: SDVOSB)?

No, there is no special consideration for businesses who meet SBA set aside criteria (such as: SDVOSB).

74 40/41 8.1 Bidding sched Solicitation # 5400030133 Item description refers to year 4 on both pages (is this an error?) Refer to Amendment Three, Section 8 Bidding Schedule/Price-Business Proposal as amended.

75 13 3.1 Contractor requirements Solicitation # 5400030133 Address for MCCS is incorrect; the delivery address is 17 Technology Circle, Columbia, SC 29203

No change.

76 The solicitation requires an offeror to have at least three documented years of experience performing the services described. My company currently has approximately two and a half years of documented courier experience, including scheduled route, on-demand/STAT, and medical-related deliveries. I am also HIPAA and Bloodborne Pathogens certified and can provide professional courier references. Would an offeror with approximately two and a half years of documented experience be eligible for consideration if the offeror can otherwise demonstrate the capability, staffing, certifications, and resources necessary to successfully perform the contract?

Refer to the response to question #72.

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