Attch 2_SEA-TAC PP Survey.docx

PAST AND PRESENT PERFORMANCE SURVEY

When Filled In This Document is Source Selection Sensitive Information IAW FAR 2.101 & 3.104

REQUEST INFORMATION BE TYPED TO ENSURE READABILITY

A. CONTRACT INFORMATION FOR PRESENT OR PAST PERFORMANCE EFFORT BEING

SUBMITTED FOR CONSIDERATION: (To be completed by Offeror)

Offeror’s Company Name: ________________________________________________________________

Address:__________________________________ Telephone Number:____________________________

Offeror Point of Contact/Email Address:_____________________________________________________

Project Title:___________________________________________________________________________

Contract Number:_______________________________________________________________________

Annual Dollar Amount: $________________________________________________________________

Total Dollar Amount of Overall Effort (to include all options) $__________________________________

Place of Performance:___________________________________________________________________

Contract Start Date:_____________Contract End Date (to include all options) ______________________

Did the offeror perform services as the ____ Prime Contractor or as a ____ Sub-Contractor on the above referenced effort?

If performed as a Sub-Contractor, please provide a description of the tasks performed:

Annual Dollar Amount of Sub-Contracted tasks performed: $____________________________________

B. RESPONDENT INFORMATION (To be completed by Respondent)

Note: If any of the information in Section A is incorrect, please make necessary changes.

Detailed Description of Services provided: (Must be completed by Respondent – not the Offeror)

Provide a copy of the Performance Work Statement (PWS) or portion of the PWS relevant to this acquisition:

Name of Respondent:______________________________________ Title:_______________________________________

Address:____________________________________________________________________________________________

DSN Telephone Number:_______________________________________________________________________________

Comm. Telephone Number:_____________________________________________________________________________

Fax Number:__________________________ Email Address:__________________________________________________

C. E-MAIL COMPLETED SURVEY FORM TO:

Marlene Harris at e-mail marlene.a.harris.civ@mail.mil; and Ana Fife – e-mail ana.m.fife.civ@mail.mil.

When Filled In This Document Is Source Selection Sensitive IAW FAR 2.101 and 3.104

NOTE: PPIRS may be reviewed. Although you may have filed a Contractor Performance Assessment Report (CPARS) for the contract listed, we would appreciate your response to this survey because some of the questions relate to areas not covered by CPARS.

D. PERFORMANCE INFORMATION: (Please circle response. Do not “highlight”)

The contractor:

1. Provided passenger services. YES NO N/A

2. Worked with established flight/mission sequence of events checklists to facilitate on-time aircraft departures and tracked delays to determine the root cause. YES NO N/A

3. Provided processing and handling for:

4. Board/De-plane passenger aircraft. (If yes, provide # of aircraft per month and year) YES NO N/A

4. Maintained effective safety/security programs. YES NO N/A

5. Completed transportation manifests for passengers/baggage and/or cargo. YES NO N/A

6. Completed reports and maintained records, both in terms of timeliness and accuracy. YES NO N/A

7. Followed written directives, instructions, and manuals in performance of the contract. YES NO N/A

8. Provided quality control and/or inspection procedures to ensure performance requirements were consistently met. YES NO N/A

9. Provided resources and personnel to meet contract start-up and performance requirements. YES NO N/A

10. Hired, maintained, and replaced, if necessary qualified personnel during the contract period, ensuring attrition did not result in a degradation of services. YES NO N/A

11. Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements. YES NO N/A

12. Reacted to and overcame stressful situations caused by unforeseen events. YES NO N/A

13. Provided timely resolution of contract discrepancies. YES NO N/A

14. Management’s conduct/behavior was reasonable and cooperative, to include but not limited to, the timely identification of issues in controversy, verbal/written communications, and customer satisfaction. YES NO N/A

15. Was the contractor ever issued a cure or show cause notice under the referenced contract?

If yes, explain outcome below. YES NO

16. Would you award another contract to this contractor? If not, explain below. YES NO

USING THE ABOVE DEFINITIONS, PLEASE RATE THE FOLLOWING:

1. Contractor’s quality of service: _______________________________________________________

2. Contractor’s adherence to schedule (on-time aircraft departures): _____________________________

3. Contractor’s business relations: _______________________________________________________

4. Contractor’s customer service: ________________________________________________________

REMARKS:

PLEASE PROVIDE A NARRATIVE EXPLANATION SUPPORTING YOUR ABOVE RATINGS AND AN EXPLANATION OF ANY RATING OF MARGINAL OR UNSATISFACTORY. ADDITIONALY, PROVIDE YOUR RATIONALE FOR WHY YOU WOULD OR WOULD NOT AWARD A FUTURE CONTRACT TO THEM.

Evaluator’s Signature/Date

THANK YOU FOR YOUR PROMPT RESPONSE AND ASSISTANCE!

ATTACHMENT 2

SOLICITATION HTC711-22-R-C006