Attch 2. PWS.pdf

Active Vehicle Barrier Maintenance – Malmstrom AFB

VEHICLE BARRIERS

MAINTENANCE AND REPAIR (VB M&R) SERVICES

PERFORMANCE WORK STATEMENT (PWS)

MALMSTROM AFB

& MONTANA AIR NATIONAL GAURD

30 May 2024

Prepared by: 341st CES

SUMMARY OF CHANGES

ACTION DATE REVISION(S)

TABLE OF CONTENTS

SCOPE OF WORK

SECTION 1

1. DESCRIPTION OF SERVICES PAGE #

1.1. PREVENTIVE MAINTENANCE AND INSPECTION PROGRAM 6

1.2. MAINTENANCE MANUAL/LOGS 6

1.3. INSPECTIONS 6

1.3.1. BI-WEEKLY FPMI SCHEDULE 7

1.3.2. ANNUAL TRAINING 7

1.4. REPAIRS 7

1.5. COORDINATION 7

1.6. SERVICE CALLS 7

1.6.1. ROUTINE SERVICE CALLS 8

1.6.2. EMERGENCY SERVICE CALLS 8

1.7. BARRIER PIT 8

1.7.1. BARRIER SYSTEM OPERATION RATES 8

1.7.2. REVIEW OF QUARTERLY REPORTS & PERIODIC SURVEILLANCE 8

1.8. PAINT/APPEARANCE 9

1.9. CALLBACKS 9

1.10. COMMUNICATIONS AND RESPONSE TIMES 9

1.11. SPECIAL MAINTENANCE PROJECTS (SMPs) 9

1.12. PARTS AND MATERIALS 9

1.13. ORIGINAL EQUIPMENT MANUFACTURER (OEM) REPLACEMENT PARTS 10

1.14. SERVICE REPORTS 10

1.15. INITIAL BARRIER ASSESSMENT REPORT 10

1.16. INVOICING 10

1.17. AUTHORIZED PERSONNEL 10

1.18. GOVERNMENT’S COMBATING TRAFFICKING IN PERSONS 11

1.18.1. COMBATING TRAFFICKING IN PERSONS TRAINING 11

SECTION II

PAGE

2. SERVICES SUMMARY 11

2.1. OVERVIEW 11

2.2. PERFORMANCE EVALUATION

SECTION III

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES 12

3.1. UTILITIES 12

3.2. POLICE AND FIRE PROTECTION 12

3.3. MEDICAL 12

3.4. TECHNICAL DATA 12

3.5. APPENDICES 12

SECTION IV

4. GENERAL INFORMATION 13

4.1. PERSONNEL 13

4.2. CONTRACT MANAGER 13

4.3. EMPLOYEES 13

4.4. IDENTIFICATION 13

4.5. ATTIRE 13

4.6. QUALIFICATIONS 13

4.7. LEAD TECHNICIAN 14

4.8. BARRIER TECHNICIAN 14

4.9. NON-QUALIFIED BARRIER TECHNICIAN 14

4.10. WELDING 14

4.11. ELECTRICAL 14

4.12. QUALITY CONTROL PLAN 15

4.13. QUALITY ASSURANCE 15

4.14. HOURS OF OPERATION/HOLIDAYS 15

4.15. FEDERAL HOLIDAYS 15

4.16. SAFETY AND HEALTH STANDARDS 15

4.17. SAFETY REQUIREMENTS AND REPORTS 15

4.18. MATERIAL SAFETY DATA SHEET 16

4.19. ENVIROMENTAL COMPLIANCE/HAZARDOUS MATERIALS 16

4.20. CONTRACTOR-FURNISHED EQUIPMENT/VEHICLES 15

4.21. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT

COMMANDER

4.22. WARRANTY 16

4.23. MANPOWER REPORTING 17

4.24. WAGE INCREASE 17

SECTION V

5. SECURITY REQUIREMENTS 17

5.1. SECURITY 17

5.2. ANTI-TERRORISM (AT) TRAINING REQUIREMENT AWARENESS TRAINING 17

5.3. FORCE PROTECTION 17

5.4. CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION, SPECIAL

CLEARANCE PASSESS

5.5. RETRIEVING IDENTIFICATION MEDIA 17

5.6. TRAFFIC REGULATIONS 18

5.7. RANDOM PERSONNEL AND VEHICLE SEARCHES 18

5.8. WEAPONS, FIREARMS, AND AMMUNITION 18

5.9. FOR OFFICE USE ONLY 18

5.10. REPORTING REQUIREMENTS 18

5.11. PHYSICAL SECURITY 18

5.12. CONTRACT MANAGER 18

5.13. KEY CONTROL 18

5.14. WORK AREA 19

APPENDICES

PAGE

A. DEFINITIONS 20

B. ACRONYMS 21

C. BARRIER SYSTEM CHART 22

D. WORKLOAD ESTIMATES 23

E. INSPECTION CHECKLIST 24

F. ACTIVE BARRIER MEMORANDUM 26

G. REFERENCES 27

SCOPE OF WORK

The Contractor shall provide all personnel, labor, equipment, supplies, tools, materials, supervision, and other items and services to provide regular periodic inspection and maintenance, inspection, maintenance (every 2 weeks), and emergency repair for barriers at Malmstrom Air Force Base and the Montana Air National Guard as listed in Appendix C herein. Work shall comply with commercial standards for maintenance and repair of these units as well as all commercial, federal, state, and local requirements that may apply. Barriers consist of actuators, control wiring, circuitry, structural framework, lighting, spring assembly, hydraulic related equipment, corresponding traffic lights, associated computerized systems and control cabinets.

SECTION I

DESCRIPTION OF SERVICES

MAINTENANCE SERVICE: The Contractor shall provide full preventive maintenance inspection (FPMI) and repair in accordance with equipment manufacturer’s specifications/recommendations, industry standards and Air Force mandatory practices to include checking and maintaining any computerized systems that support the active vehicle barrier, including the Air Force specific non-waiverable items identified in Appendix E. The Contractor shall respond to service calls, perform periodic inspections, responsible for repair and replacement of all worn or failed components, installed additional systems (i.e., cameras, video processing, cards, PLC’s, relays), and parts – including those parts which have reached their life expectancy and are prone to fail. Vehicle barrier systems include but are not limited to support equipment such as actuators, control systems (including software), control wiring, circuitry, structural framework, lighting, spring assembly, hydraulic-related equipment, safety loops and other vehicle detection systems, switches, corresponding traffic lights, light duty drop arms, associated computerized systems, and control cabinets. Replacement parts shall be fully compatible with existing systems. The Contractor shall provide trained mechanics and inspectors for all barrier maintenance. An inspection report and checklist shall be provided to the Contracting Officer’s Representative (COR - appointed Civil Engineering Squadron Member) upon completion of all inspections.

1.1. PREVENTIVE MAINTENANCE AND INSPECTION PROGRAM: The Contractor shall perform preventive maintenance during each bi-weekly (every two weeks) inspection to ensure reliable and continuous safe operation. A preventive maintenance and inspection program shall be submitted to the Contracting Officer (CO) prior to implementation. The Contractor shall ensure barriers meet the manufacturer maintenance performance specifications.

1.2. MAINTENANCE MANUAL/LOGS/INSPECTION CHECKLIST: The barricades Operations and Maintenance Manual/Logs will be updated and maintained by the contractor. The maintenance log shall include a complete history of maintenance and repairs, indicating dates and name of technician who performed the work. Maintenance logs shall be maintained with the COR. The Inspection Checklist (located in Appendix E) shall be completed with each inspection of the Active Vehicle Barrier System (AVBS) by the Contractor and submitted with FPMI to the COR.

1.3. INSPECTIONS: The Contractor shall perform FPMI and repair on all barriers and barrier systems in accordance with the contract schedule which will vary between installations. Specific schedules and levels of service (i.e. bi-weekly, during duty hours, weekdays) are identified in Appendix D.

1.3.1. BI-WEEKLY FPMI SCHEDULE: The Contractor shall perform bi-weekly inspections on all Barriers and Barrier Systems. Bi-weekly inspections will occur the 1st and 3rd week of every month.

The Contractor shall submit an Inspection Checklist and schedule the training session to occur in conjunction with a scheduled Preventative Maintenance (PM) visit. Training may be accomplished by the Lead Technician and/or the PM crew. No certified manufacturer representative is required to perform training, training shall be scheduled with the installation at lease forty-five (45) days in advance. The Contractor shall record the training session and provide one (1) copy of the recorded training to the Government on Digital Video Disc (DVD) within thirty (30) days of the training session.

Instruction and instruction materials shall be provided by the Contractor on the training day to include instruction of all barrier systems operations, troubleshooting, and notification procedures. The Contractor shall summarize operations on laminated placards for placement in guard houses and other appropriate locations not accessible to unauthorized personnel.

1.3.2. ANNUAL TRAINING: The Contractor shall provide annual training sessions to facilitate proper use and operation of barrier systems at each barrier site covered in the Task Order. The Contractor shall schedule the training session to occur in conjunction with a scheduled PM visit. Training may be accomplished by the Lead Technician and/or the PM crew. No certified manufacturer representative is required to perform training. Training shall be scheduled with the installation at least forty-five (45) days in advance. The Contractor shall record the training session and provide one (1) copy of the recorded training to the Government on Digital Video Disc (DVD) within thirty (30) days of the training session.

Instruction and training materials shall be provided by the Contractor on the training day to include instruction of all barrier systems operations, troubleshoot, and notification procedures. The Contractor shall summarize operations on laminated placards for placement in guard houses and other appropriate locations not accessible to unauthorized personnel.

1.4. REPAIRS: During any scheduled FPMI, the Contractor shall immediately service any system not Operating properly under the stipulation when no additional parts are required. If the inoperable system(s) cannot be repaired during the inspection, the Contractor shall notify the COR within one (1) hour of determining the irreparable status of the barrier or barrier system.

1.5. COORDINATION: The Contractor shall coordinate all inspections with the COR and base Security Forces Squadron so inspections are conducted during the hours of operation specified in paragraph 4.14 and can adequately redirect traffic if necessary. The Contractor shall provide all safety warning cones, lighting, flagmen, and signs necessary to alert traffic to work area, and ensure all temporary traffic patterns and work zones conform to Manual on Uniform Traffic Control Devices and SDDCTEA Pamphlet 55-17 requirements as identified in Appendix G.

1.6. EMERGENCY AND ROUTINE SERVICE CALLS: Upon official notification by the CO/COR via the Contractor Hotline or other means, the Contractor shall have an appropriate Lead Technician contact the COR within two (2) hours to determine the scope of the problem and to attempt to resolve the situation over the telephone. If it is determined the situation cannot be resolved via Telephone Support, the Contractor shall contact COR and request a Service All approval to dispatch a Lead Technician to the site, the COR will then notify the CO. The Contractor shall be proactive in pursuance of immediate repairs during Emergency/Routine Service Calls. For example, if the Contractor knows a ground retractable automobile barrier (GRAB) system was deployed and the shear pins need replacement, the Lead Technician should travel to the Service Call prepared to make the requisite repairs with known spare parts already in-hand or in-transit.

1.6.1. ROUTINE SERVICE CALLS: In the event a mechanical or electrical system failure occurs during normal duty hours, a service call shall be placed to the Contractor by the COR. Service calls are unscheduled maintenance requests pertaining to situations that hinder normal operational efficiency or serviceability of the barrier systems. The Contractor shall respond to routine service calls within a 24-hour period, Monday through Friday, 7:30 am – 4:30 pm, or during the duty hours specified in Appendix D. The contractor shall submit a description of the problem with a cost estimate to COR within two (2) duty days before any work is initiated. If the malfunctioning barrier will be inoperable for more than two (2) days, (e.g. parts need to be ordered or a corrective action falling outside the scope of this PWS is identified), the COR shall be notified immediately. See para. 1.6.2. for instructions for emergency service calls outside of regular duty days and hours of Monday through Friday, 7:30 a.m. – 4:30 p.m.

1.6.2. EMERGENCY SERVICE CALLS: Emergency service calls for the purpose of this contract are defined as failures or deficiencies that constitute an immediate safety issue or risk of property damage after normal work hours, (Monday through Friday, 7:30 am – 4:30 pm), weekends, and Federal holidays.

The Contractor shall begin the emergency service within 6 hours after notification, regardless of the time of notification, and complete required work to a point of safe utilization. When a repair cannot be completed within one day, the Contractor shall immediately notify the COR.

1.7. BARRIER PIT: The Contractor shall maintain the cleanliness of barrier pits and shafts, which shall be free of trash, debris, oil, absorbents, dirt, silt, pine-needles, snow, and water. Winter weather may cause the barrier systems to become jammed with ice and/or snow. From 1 October to 30 April, the Contractor shall ensure all scheduled FPMIs include procedures to ensure barrier heaters, as applicable, drainage systems, in-ground vehicle detection and infrared (IR) detection systems are operating properly, as well as procedures to remove ice/snow/water and dirt build up from the barrier pit.

1.7.1. BARRIER SYSTEM OPERATIONAL RATES: Each AVB shall be operational at least ninety- six (96) percent of the time, rates will be analyzed and evaluated utilizing quarterly reports and periodic surveillance per the Quality Assurance Surveillance Plan (QASP).

Operational is defined as all barrier systems or crash beams being fully functional. The operational rate is an annual measure beginning after the first instance of PM. Operational downtime shall begin once the Contractor is notified of the non-operational barrier.

1.7.2. REVIEW OF QUARTERLY REPORTS AND PERIODIC SURVEILLANCE: The COR will review the Contractor’s Quarterly Report and per Periodic Surveillance. An example of periodic surveillance is a COR selecting the time of surveillance for a Contractor provided service as it becomes available. Furthermore, the periodic method of surveillance allows CORs flexibility in meeting quarterly surveillance schedule requirements and provides CORs the ability to target known problem areas; however, CORs using periodic surveillance should ensure all PWS services and SS items are sufficiently sampled to validate Contractor conformity. Quarterly scheduling of specific number of surveillances for each service during a scheduled surveillance period rather than scheduling a specific date and time of surveillance. Period surveillance can be accomplished concurrently while the Contractor is performing a service or after a service is completed.

1.8. PAINT/APPEARANCE: The Contractor shall re-paint the entire barrier structure once a year during the summer PM session to include all metal parts below grade and the surface of the barrier and surrounding pavement. Summer PM will be established IAW the manufacturer’s recommended temperature and environmental recommendations for application. The Contractor shall clean (pressure wash), remove corrosion, and apply primer and topcoat compatible with the barrier surface in compliance with industry and safety standards. Barrier systems, both active and passive, shall be maintained and protected from corrosion with high adhesion paint such as GripTite® paint or an equivalent adhesive paint. Paints utilized for pavement marking and delineation must conform to all Federal, State, and Local laws, and regulations.

1.9. CALLBACKS: Defective repairs shall be redone within 5 duty days at no additional cost to the Government.

1.10. COMMUNICATION AND RESPONSE TIME: The Contractor will provide the Government with at least one primary and one alternate emergency contact phone numbers to initiate response. The Contractor shall have a recording type system or answering service for use when personnel are not available to receive a service call requirement. The Contractor shall have an appropriate Lead Technician contact the COR within two (2) hours to discuss and attempt to resolve the situation over the telephone, upon official notification by the CO or Contracting Officer’s Representative (COR).

1.10.1. CONTRACTOR HOTLINE: The Contractor shall provide a customer service hotline phone number available 24 hours a day, 365 days a year by Task Order award to be responsive to Government requests. The Contractor’s customer service function shall be managed to ensure responsiveness. To be responsive, Contractor personnel must be available during all hours to respond to Government requests.

The Contractor shall log all calls received and the response calls made by the Contractor. A Telephone Call Log shall be created for each Task Order (341st MW and 120th AW) which shall include the date, time, caller, brief description of the issue, response time for the Lead Technician, and resolution for each telephone call.

1.11. SPECIAL MAINTENANCE PROJECTS (SMPs): SMPs are defined as repairs required outside of reoccurring maintenance. Reoccurring maintenance is but not limited to bi-weekly/monthly/quarterly maintenance. SMP estimates will be submitted to the COR and will include an itemized parts list, estimate of required man hours, date to be accomplished, total amount and name of Project Manager, the COR will coordinate with the CO for any price increase. No SMP will commence until approved by the CO.

1.11.1. All work accomplished under SMPs shall be in accordance with the standards contained herein as well as trade standards, manufacturer’s specifications/recommendations, and Air Force specific non-waiverable items and shall be completed within the negotiated performance period. Upon completion of SMPs, the Contractor shall notify the COR for inspection and acceptance of the SMP.

1.11.2. In the event of government-caused delays, a revised performance period and cost will be negotiated, if necessary.

1.12. PARTS AND MATERIALS: The contractor shall invoice for SMP, parts and materials upon work completion and accepted by the COR IAW para 1.16. This does not include parts and materials required for FPMIs (e.g. lubricants).

1.13. ORIGINAL EQUIPMENT MANUFACTURER (OEM) REPLACEMENT PARTS: All parts and materials shall be of OEM replacement parts or equal, recommended by the manufacturer. All parts shall be U.L. (Underwriters Laboratories) approved/listed. Only new standard parts shall be utilized in completed repairs. All replaced parts shall be invoiced at Contractor’s cost. Additional cost/mark-up on materials of work performed by sub-contractor will not be accepted. If applicable, contractors will abide by any existing active mechanical warranties.

1.14. SERVICE REPORTS: All parts and materials utilized for non-routine service calls shall be itemized in the report. Both the Contractor and COR must sign the report prior to the service call official close out. In addition to the required signature, the report shall include the date and time, location of barrier system, repairs performed, date and times repairs were completed, description of parts/materials replaced, actual cost, contract number, and name of the technician performing the repairs.

1.15. INITIAL BARRIER ASSESSMENT REPORT: The Contractor shall prepare and submit a written report, including the Inspection Checklist, to the COR within 10 days of the first FPMI performed. The report shall include identification of each barrier system, location, maintenance, and repair performed if applicable, additional repairs needed, date of inspection, inspector, and overall condition of the barrier system. The Contractor shall submit one report, sectioned with tabs according to the barrier system location, to the designated COR.

1.16. INVOICING: The Contractor shall invoice for SMP, parts and materials once work is completed and accepted by the COR. Contractors shall use Wide Area WorkFlow (WAWF), website:

https://wawf.eb.mil, to submit payment requests in electronic form. Defense Federal Acquisition Regulation Supplement (DFARS) 252.232-7003, Electronic Submission of Payment Requests, prescribes policies and procedures for submitting and processing payment requests in electronic form to comply with 10 U.S.C. 2227. Vendors are encouraged to access http://farsite.hill.af.mil/vfdfara.htm and read DFARS 252.232-7003 in full text. Each SMP, parts and materials invoice shall be submitted on company letterhead, and shall include:

a. Project Number (sequentially numbered).

b. Date of Proposal.

c. Barrier number/location, and original call number (if any).

d. Scope of repair work.

e. Breakdown of materials and labor for repair.

f. Indicate if barrier failed or was damaged.

g. Estimated time to accomplish repair (include delivery of materials or parts).

h. Name, signature, and telephone number of individual preparing the proposal.

i. A copy of receipt reflecting price paid for part(s).

This information shall be submitted to the COR for review/approval.

1.17. AUTHORIZED PERSONNEL: The CO will provide the Contractor a list of CORs authorized to request/accept services for the government. The Contractor will only accept work from designated CORs who then notify the CO if there are any issues concerning work performed.

1.18. GOVERNMENT’S COMBATING TRAFFICKING IN PERSONS: In accordance with FAR 52.222-50, Combating Trafficking in Persons, the Contractor shall notify its employees of the United States Government’s policy prohibiting trafficking in persons, described in paragraph (b) of this clause and the actions that will be taken against employees or agents for violations of this policy. Contractors, sub-contractors, and their employees shall not:

- Engage in any form of trafficking in persons during performance of the contract.

- Procure commercial sex acts during performance of the contract.

- Use forced labor in the performance of the contract.

https://wawf.eb.mil/ http://farsite.hill.af.mil/vfdfara.htm%20and%20read%20DFARS%20252.232-7003 http://farsite.hill.af.mil/vfdfara.htm%20and%20read%20DFARS%20252.232-7003

1.18.1. COMBATING TRAFFICKING IN PERSONS TRAINING: The DoD CTIP website is:

https://ctip.defense.gov/. The website includes DoD policy on CTIP, CTIP training information, and links to the National TIP hotline, the DoD IG website, the Department of State Office to Monitor and Combat Trafficking in Persons, and other Government and non-Government organization websites.

SECTION II

SERVICE SUMMARY (SS):

2.1. OVERVIEW: The Services Summary (SS) identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to survey all services called for in the contract to determine if the performance objectives and goals were met. The Services Summary (SS) identifies the performance objectives for the required service the Government shall survey.

2.1.1. The absence of any contract requirement from the SS shall not detract from its enforceability, nor limit the rights or remedies of the Government under any clause of the contract.

2.1.2. The SS will be utilized as the baseline to develop a Quality Assurance Surveillance Plan (QASP).

The QASP will be developed by the base’s Civil Engineer Squadron’s Operations Flight in conjunction with the installation’s Security Forces Squadron’s barrier expert. The QASP will identify the surveillance methods the Government will use to evaluate the Contractor’s performance.

2.1.3. Surveillance methods may include: customer complaints, gate guard phone calls or e-mails and periodic inspections by the COR.

2.1.4. Methods of surveillance can change after contract award based on, but not limited to:

a. Acceptance of a Contractor QC plan IAW paragraph 4.9.

b. Contractor performance.

2.2. PERFORMANCE EVALUATION: Performance of a service will be evaluated to determine if it meets the performance threshold. Re-performance is the preferred method of correcting any unacceptable performance. (See para. 1.7.1 and para. 1.7.2 and the Quality Assurance Surveillance Plan (QASP) identifying performance factors utilized for surveillance methods).

Performance Objective PWS Para Performance Threshold Perform Preventative Maintenance.

Maintenance performed according to submitted timeline. Barriers are well greased and oiled.

Barriers are in good working order.

1.1 99% of preventative maintenance completed

Perform Inspections. Inspections performed and an accurate report is delivered within 10 days of inspections.

1.3 99% of all reports and supporting documents must be received within 10 working days of inspections

Perform Routine Service Call Repairs. Respond to and repair system within specified time frame (within 24 hours).

1.6.1 95% of routine service calls responded to and repaired within specified time frame

Perform Emergency Service Call Repairs.

Respond to and repair system within the specified time frame (within 6 hours).

1.6.2 95% of emergency service calls responded to and repaired within the specified time frame.

Special Maintenance Projects Repairs completed within negotiated time frame

1.11 95% of special maintenance projects completed within negotiated time frame

Contractor shall inform employees of the Governments Combating Trafficking in Persons (CTIPs) zero tolerance policy.

1.18 0 Deficiencies permitted

SECTION III

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.1. UTILITIES: The Government will furnish, where available, trash, water, natural gas, sewage service, and electricity at no cost to the Contractor for the sole purpose of accomplishing the requirements of this contract. Any temporary connection of electrical lines that may be required shall be installed, maintained, and removed by the Contractor at its own expense.

3.2. POLICE AND FIRE PROTECTION: The Government will provide police and fire protection.

Telephone numbers for Security Forces will be provided by base CES/CEO POCs. Fire Protection and Spill Response Teams will be reached via 911 from an on base phone at the appropriate location. An appropriate Government official will escort contractor employees with access authorization at all times while on Malmstrom AFB and the Montana Air National Guard Base.

3.3. MEDICAL: In the event of a medical emergency, dial 911 and notify dispatcher of location on Malmstrom AFB. If necessary, an ambulance will be dispatched from an off-base location and the individual will be transported to an appropriate medical facility for medical care.

3.4. TECHNICAL DATA: Available Plans and Specifications are available for all installed barriers and associated equipment is available from each installation CE/CES. Specific barrier types for each installation are described in Appendix C. (See para. 4.4. concerning base identification card process).

3.5. APPENDICES: The Government will make all publications, forms, references, and report formats listed available. Publications can be accessed on-line at https://www.e-publishing.af.mil/. Supplements or amendments to listed publication from any organizational level may be issued during the life of the contract.

The Contractor upon receiving newly issued changes from the CO and COR shall immediately implement those changes in publications, which result in a decrease, or no change in the contract price. Prior to implementing any such revision, supplement, or amendment that will result in an increase in contract price, the Contractor shall submit to the CO a price proposal and obtain prior approval. Price proposals shall be submitted within 15 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Changes in the contract price due to supplements and amendments shall be considered under the FAR 52.212-4, Contract Terms and Conditions – Commercial Items Clause. Failure of the Contractor to submit a price proposal within 15 calendar days from the date of receipt of any change, shall entitle the Government to performance in accordance with such change, at no increase in contract price.

SECTION IV

GENERAL INFORMATION

https://www.e-publishing.af.mil/

4.1. PERSONNEL: Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that it identifies personnel easily and quickly for reasons of safety and personal protection. The Government is authorized to restrict employment under the contract of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general wellbeing, operational mission of the installation and its population.

4.2. CONTRACT MANAGER: The Contractor shall provide a contract manager who shall be responsible for the performance of this work. The name of the Contract Manager and alternate(s) who shall act for the Contractor shall be designated in writing to the CO including a phone number for a contact 24 hours a day. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager and alternate(s) shall be able to read, write, speak, and understand the English language.

4.3. EMPLOYEES: The Contractor shall not employ any person who has been identified by the Contracting Officer as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation and its population. All employees and potential employees shall be subject to a local background investigation. Investigation results shall be provided to the applicable base CO for all employees prior to the start of work. The Contractor shall submit an organizational structure and a list of personnel designated to perform this contract to the Contracting Officer within 30 calendar days following notification of contract award. The Contractor shall notify the administrative contracting officer, in writing, of any additions, deletions, or changes in personnel within one duty day of any change.

4.4. INDENTIFICATION: The Contractor shall obtain a Base Identification Card for all employees.

While in restricted access areas (i.e., Weapons Storage Area) an appropriate Government official must escort contractor employees with access authorization at all times while on Malmstrom AFB and the Montana Air National Guard Base. The Contractor shall turn in pass and identification items of employees with access authorization. The Contractor shall turn in pass and identification items of employees who are terminated or leave the employment of the Contractor within 48 hours. Long-term contractor passes and “Identacards” are issued at Pass and Registration via SFS, must visible and accessible at all times while on Malmstrom AFB and on the Montana Air National Guard Base.

Identification shall be obtained upon employment and shall be worn or attached to the outer garment at all times while on the installation.

4.5. ATTIRE: Personnel are required to wear appropriate personnel protective equipment as well as high visual reflective vests when working on the barriers. Contractor personnel must be identifiable by the use of attire (e.g., Company name and/or logo visible on reflective vest, hard hats, and/or lanyards) and have “Identacards” visible and accessible at times while on Malmstrom AFB and the Montana Air National Guard Base.

4.6. QUALIFICATIONS: The Contractor shall provide personnel possessing the skill, knowledge, and training to satisfactorily perform the services required and shall submit documentation to the CO/ COR prior to work starting the employees who will work on the specific Task Order hold the credentials necessary to perform VB M&R as described in the sections below. Personnel performing work under this PWS shall remain employees of the Contractor (or Subcontractor) and shall not be considered employees of the Government. The PM crew shall contain a minimum of one (1) Lead Technician and one (1) Barrier Technician.

4.7. LEAD TECHNICIAN: The Lead Technician performing the work shall be trained on the specific barrier(s) at the military installation and have no less than three (3) years minimum of experience inspecting and maintaining barriers, barrier control systems, and military safety barrier control systems.

The Lead Technician’s experience in barrier control systems and safety control systems must include documented experience in troubleshooting, modification, maintenance, and repair of barrier and traffic control systems. The Contractor is required to submit to the CO/COR qualification documentation for all employees certifying proof of qualifications regarding the employee’s background and suitability to perform relative to their criteria in the areas of PM work on vehicle barriers, completion of annual training of Government personnel, qualifications of personnel, quality control, emergency service calls, routine service calls, additional in-scope work, a safety plan, etc., within five (5) calendar days prior to Task Order performance. A Lead Technician possessing the required qualifications shall oversee all the work including the work of Barrier Technicians on site. The Lead Technician must be present when work is being performed for PM, Routine and Emergency Service Calls, and Additional In-Scope Work.

4.8. BARRIER TECHNICIAN: The Barrier Technicians performing the work shall be trained on the specific barrier(s) at the military installation and have no less than one (1) year minimum of experience inspecting and maintaining barriers, barrier control systems, and traffic control systems. The Contractor is required to submit to the CO/COR qualification documentation for all employees certifying proof of qualifications regarding the employee’s background and suitability to perform relative to their criteria in the areas of PM work on vehicle barriers, completion of annual training of Government personnel, qualifications of personnel, quality control, emergency service calls, routine services calls, additional in-scope work, a safety plan, etc., within five (5) calendar days prior to Task Order performance.

4.9. NON-QUALIFIED BARRIER TECHNICIAN: The Lead Technician shall oversee the work of non-qualified barrier technicians. Non-qualified barrier technicians may perform traffic control, cleaning, corrosion control duties, and assist qualified Barrier Technicians with inspecting and maintaining barriers, barrier control systems, and traffic control systems.

4.10. WELDING: Each employee performing welding shall be certified in the Shielded Metallic Arc Welding (SMAW) process utilizing the American Welding society Code: AWSD.1.1 in the 3G and 4G positions for 1” thick A-36 structural steel. The Contractor shall produce a current welding certification to the CO and installation COR for each employee performing welding prior to the commencement of any work involving welding. The Contractor shall coordinate with and obtain a base specific welding and cutting permit issued by the Base Fire Department. Coordination shall be made with the installation Fire Department prior to any cutting or welding.

4.11. ELECTRICAL: Each employee performing electrical work on the barrier systems shall have a current Certificate of Fitness/License issued by the State of Montana, journeyman level electrician minimum required. A person who possesses a current Cardiopulmonary Resuscitation (CPR) certification must be always present when electrical work is being conducted. The Contractor shall provide copies of current certifications to the CO and COR for each employee prior to the commencement of any electrical work.

4.12. QUALITY CONTROL PLAN: The Contractor shall develop and maintain a quality control Program to ensure inspection, maintenance and repair services are performed in accordance with applicable standards, manufacturer instructions, and Air Force specific non-waiverable items. The Contractor shall develop and implement procedures to identify and prevent defective services from occurring and reoccurring. Ass a minimum, the Contractor shall develop quality control procedures that address the areas identified in Section II, Services Summary. The Quality Control Plan (QCP) shall be provided to the CO as part of their initial proposal. Although a QCP may have been deemed technically acceptable during the evaluation for contract award, minor modifications may be required after contract award. The Contractor shall make these modifications, if necessary, within 10 calendar days following notifications from the CO.

4.13. QUALITY ASSURANCE: The Government will evaluate the Contractor’s performance in accordance with the QASP. The Contractor shall submit a schedule of all inspections, prior to the start of work. The Government representative shall evaluate the Contractor’s performance through 100% inspection of emergency services, period inspections of routine FPMIs, and 100% inspection of SMPs.

4.14. HOURS OF OPERATION/HOLIDAYS: Work shall be performed during the duty hours identified below: Normal Duty Hours, Weekdays are between 7:30 a.m. and 4:30 p.m., Monday through Friday, excluding recognized Federal holidays as defined by the Service Contract Act (SCA) Wage Determination. All inspections shall be scheduled and accomplished between the hours of 7:30 a.m. to 4:30 p.m., Monday through Friday, excluding Saturday, Sunday, and Federal holidays.

4.15. FEDERAL HOLIDAYS:

New Year’s Day – 1 January Martin Luther King Day – 3rd Monday in January Washington’s Birthday – 3rd Monday in February Memorial Day – Last Monday in May Juneteenth – 19 June Independence Day – 4 July

Labor Day – 1st Monday in September Columbus Day – 2nd Monday in October Veteran’s Day – 11 November Thanksgiving – 4th Thursday in Nov.

Christmas Day – 25 December

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service days, the Contractor will be responsible for rescheduling services for the first day following the observed holiday.

4.15.1 BASE CLOSURES: Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base.

4.16. SAFETY AND HEALTH STANDARDS: Contractor personnel shall comply with all applicable laws and safety regulations. Compliance with Occupational Safety and Health Administration (OSHA) and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor, and the Government will assume no liability or responsibility for the contractor’s compliance or non-compliance with such responsibilities.

4.17. SAFETY REQUIREMENTS AND REPORTS: The Contractor shall perform work in a safe environment as required by OSHA Safety and Health Requirements. Provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the CO within five (5) calendar days of each occurrence.

4.18. MATERIAL SAFETY DATA SHEET: The Contractor shall provide a copy of an MSDS for each of the product(s) utilized and container size to perform services to the base CES Operations Flight 10 days prior to use.

4.19. ENVIRONMENTAL COMPLIANCE/HAZARDOUS MATERIALS: Oil cans, oil residue and any oil-soaked material (e.g., rags and/or paper towels, granulated materials, and sand) shall be disposed of by the Contractor off base. The Contractor shall transport and dispose of all waste in accordance with Federal, State, and local laws and regulations. The Contractor shall develop written procedures for hazardous material spill clean-up and prevention according to EPA regulations. A copy of this plan shall be submitted to the COR and/or CO before any on-site performance can begin.

4.20. CONTRACTOR-FURNISHED EQUIPMENT/VEHICLES: The Contractor Shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract.

Maintenance and repair of contractor vehicles (CVs) or their privately owned vehicles (POVs) shall not be accomplished on-site, CVs and POVs must be removed from government property if they require maintenance at contractor or contractor personnel expense. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle and be maintained to present a neat, professional appearance. Contractor vehicles shall be utilized solely for the intended purpose of performing services in this performance work statement (PWS) during normal hours of operation.

All equipment utilized in the performance of this contract shall be in good operable condition and carry an Underwriters laboratories (U/L) listing. Equipment found to be unsafe and unable to function as designed, shall not be used in performance of this contract. Security Forces Members or designated Contracting Officer Representative (COR) may inspect the Contractor’s equipment and vehicles at any time and direct the removal of any unsafe or unusable equipment or vehicle from the installation. All vehicles shall be in operable condition and meet all local, state, and federal safety requirements and have the Contractor name neatly exhibited on each side of the vehicle.

The Contractor shall provide adequate numbers of equipment items and vehicles to effectively fulfill the scope of this contract. In addition, the Contractor shall maintain or have backup capability to provide continued service in the event primary equipment or vehicles are down for extended maintenance or repairs.

Equipment failure shall not alleviate the Contractor from performing any requirement contained in this performance work statement (PWS). Contractor vehicles shall be maintained in a clean and serviceable condition and operated in accordance with base traffic regulations. Government provided parking spaces shall not be utilized for overnight parking of privately owned vehicles, trailers, snowmobiles, all-terrain vehicles, or other conveyances.

4.21. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER: Contractors providing services designated as essential by a Department of Defense Component are expected to use all means at their disposal to continue to provide such services, in accordance with the terms and conditions of the contract, during periods of crisis, until appropriately released or evacuated by military authority.

Performance of Service during Crisis Declared by the National Command Authority: This contract is deemed essential during crisis and emergencies and will continue normal operation. The Contractor shall provide names, date of birth, SSAN, drivers’ license, and state issuance of essential personnel to the Contract Administrator and the base Security Forces Squadron for inclusion on Entry Access List within one week of contract award. Non-US citizens will NOT be cleared to work in restricted areas.

4.22. WARRANTY: Warranties offered under this contract shall be the standard warranties offered under commercial standards.

4.23. MANPOWER REPORTING: The Contractor shall report ALL contractor labor hours, (to include sub-contractor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at https://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government Fiscal Year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than (NLT) 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

4.24. WAGE INCREASES: Department of Labor Wage Determinations/Collective Bargaining Agreement Wage Increases shall be identified as a separate bid schedule contract line item for the current contract period, only and be incorporated into each remaining option period’s existing bid schedule contract line-item to accommodate the Contractor’s cost for future Government requested equitable adjustment upon contract annual anniversary.

SECTION V

SECURITY REQUIREMENTS

5.1. SECURITY: Contractor personnel will be limited to their work area. The Contractor shall Safeguard all materials and parts removed, as well as replacement parts. At the end of each work period, barriers shall be secured. The Contractor shall immediately notify the COR and the base SFS when damage to government property, such as accidental abuse or misuse is discovered. The Contractor shall annotate the damage on the inspection report.

5.2. ANTI-TERRORISM (AT) TRAINING REQUIREMENT AWARENESS TRAINING: In accordance with DoDI O-2000.16v1_AFI 10-245-O, Anti-terrorism (AT) Program Implementation, ensure Level I- AT Awareness Training is completed by all contractors within 30 days of requiring access, and annually thereafter. The training will be provided by the Government and the record of training shall be maintained by the COR. The objective of the training is to provide personnel with requisite knowledge necessary to remain vigilant and enable employment of AT tactics, techniques, and procedures.

5.3. FORCE PROTECTION: Contractor personnel are required to abide by all real-world Force Protection Condition (FPCON) measures, Random Anti-terrorism Measures (RAMs), shelter-in-place orders, evacuations, and lock-down notices as directed. Examples include mandatory badge or ID checks, facility single points-of-entry and searches of hand carried items.

5.4. CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION, SPECIAL

CLEARANCES AND VEHICLE PASSES: The Contractor shall comply with all requirements and procedures IAW AFFAR 5353.242-9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

5.5. RETRIEVING IDENTIFICATION MEDIA: The Contractor shall retrieve all identification, media, including vehicle passes from employees who depart for any reason before the contract expires, e.g., terminated for cause, retirement, etc., and turn them in to the issuing office.

5.6. TRAFFIC REGULATIONS: Contractor employees shall comply with all base traffic regulat-ions and are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administration action. The use of cell phones, except hands-free phones, is prohibited while driving on military bases.

5.7. RANDOM PERSONNEL AND VEHICLE SEARCHES: Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base which may result in loss of base driving privileges, debarment from the base and/or other administrative action.

5.8. WEAPONS, FIREARMS, AND AMMUNITION: Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves, within contractor-owned vehicles, or privately owned vehicles while on military bases.

5.9. FOR OFFICIAL USE ONLY (FOUO): The Contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

5.10. REPORTING REQUIREMENTS: Contractor personnel shall immediately report any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information to an appropriate Government authority.

5.11. PHYSICAL SECURITY: Contractor employees are responsible for safeguarding all Govern-ment property and controlled forms provided for the contractor’s use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

5.12. CONTRACT MANAGER: The Contractor shall establish and maintain an office through which the contract manager or alternate(s) can be contacted during work hours. The contract manager or alternate shall be available during normal duty hours to meet on the installation within 1 hours with the Government personnel designated by the CO to discuss problem areas. The Contractor shall provide the CO telephone number(s) where validation results and complaints can be reported. This information will be kept updated by the Contractor whenever personnel changes occur. The contract manager or alternate(s) shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

5.13. KEY CONTROL: The Contractor shall establish and implement methods of ensuring all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized personnel. The Contractor shall not duplicate any keys issued by the Government.

5.13.1. LOST OR DUPLICATED KEYS: The contractor shall immediately report any occurrence of lost or duplicated keys to the COR.

5.13.2. OTHER THAN MASTER KEYS: In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such form the monthly payment due to the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

5.14. WORK AREA: The Contractor shall at all times, keep work areas free from any accumulation of debris, waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion of the job, or when away from the work site, the contractor shall leave the work area and its premises in a neat clean, safe, and workmanlike condition.