Attachment L7 - Service Category 7 Response.docx

Digital Security Solutions RFP No. 24-43230000-RFP Attachment L7 – Service Category 7: Security Operations Platform

Respondent Name: Respondent Name Goes Here Solution Name: Solution Name Goes Here

Respondent Instructions:

· Respondents shall use this Attachment as provided to respond. Altering character count limits or any other restriction or control may result in a Respondent being found non-responsive.

· Names. Respondents must provide their name and the proposed Solution name in the spaces above.

· Section 1 Prompts. Section 1 of this attachment provides prompts. The Respondent shall provide a response to prompt 1 and should provide responses to prompts 2 through 8. Prompts are indicated by red text followed by a response block.

Prompt 1 has a maximum of 3000 characters. Prompts 2 through 8 have a maximum character limit of 500. Respondents who submit responses outside of the maximum character limit may be deemed non-responsive. Any additional files, links, or other information provided outside the response block will not be considered for evaluation.

Scores will be assigned by each individual evaluator in accordance with Attachment C, Evaluation Criteria. Prompt 1 is worth a total of 5 points. Prompts 2 through 8 are worth a maximum of 4 points total. An individual Evaluator’s score of the technical response for a proposed Solution will be calculated by the following:

Evaluator’s Prompt 1 score + (Sum of Evaluator’s Score for Prompts 2-8 / 7) = Evaluator’s Technical Response score.

· Section 2 Terms and Conditions. Section 2 of this attachment provides a space for the Respondent to include any Service Level Agreements (SLA) or additional terms and conditions that apply to the proposed Solution. Neither the SLAs nor the additional terms and conditions will be considered for evaluation.

· Definitions. Definitions contained in Attachment A, Statement of Work, are incorporated by reference.

Section 1. Prompts.

Prompt 1: The Security Operations Platform (SOP) must integrate multiple security tools and technologies into a single unified platform, providing comprehensive visibility into an organization’s IT environment. The Solution should allow security teams to detect, investigate, and respond to threats in real-time, correlating data from across the infrastructure to provide a holistic view of security incidents.

Please describe how Respondent’s proposed Solution meets the above prompt in the field below.

Prompt 1 Response Goes Here

For the prompts below (indicated by red text followed by a response block), the Respondent should provide details on if and how the Solution meets the identified technical capabilities and features.

Prompt 2: Log Event Aggregation and Correlation – Solution should log event aggregation and correlation from various security devices (firewalls, IDS/IPS, endpoint detection tools, network devices, and cloud services) to identify patterns and indicators of compromise.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 2 Response Goes Here

Prompt 3: Automated Incident Response Workflows – Solution should allow security operations teams to optionally automate common tasks such as blocking IP addresses, isolating infected devices, or generating alerts for further investigation Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 3 Response Goes Here

Prompt 4: Real-Time Threat Detection – Solution should be powered by machine learning models and behavioral analytics, capable of identifying zero-day attacks, insider threats, and anomalous activities that deviate from the organization's baseline.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 4 Response Goes Here

Prompt 5: Customizable Dashboards – Solution should have dashboards displaying real-time security metrics, providing visualizations of key performance indicators (KPIs) such as the number of incidents, time-to-respond, or threat severity.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 5 Response Goes Here

Prompt 6: Incident Management Capabilities – Solution should provide detailed incident tracking, ticketing integration, and root cause analysis, ensuring that all security events are fully documented and addressed.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 6 Response Goes Here

Prompt 7: Integration with Threat Intelligence Platforms (TIPs)– Solution should enrich security alerts with contextual information about current threat actors, malware campaigns, and indicators of compromise.

Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 7 Response Goes Here

Prompt 8: Integration of CTI Data Feeds – Solution should Allow for real-time enrichment of alerts, correlating incidents with known global threat actor campaigns, IoCs, and TTPs (Tactics, Techniques, and Procedures), improving situational awareness and response times Please describe if and how Respondent’s proposed Solution meets this above prompt in the field below.

Prompt 8 Response Goes Here

Section 2. Service Level Agreement or Additional Terms and Conditions.

Respondent shall include any Service Level Agreements (SLAs) or additional terms and conditions that apply to the proposed Solution in the following text boxes. The text boxes below have a maximum character limit of 32,672 characters each. The information provided in the text boxes below will not be scored but will be incorporated into the final Term Contract documents as an exhibit.

Any Applicable SLA Goes Here Any applicable Addtional Terms and Conditons Goes Here