Attachment L - Reference Questionnaire.pdf
PDF 113 KB Posted
- Solicitation number
- ITN-12052
- Issued by
- Bay County, Florida
About this file
Attachment L is a Reference Questionnaire form issued by the Florida Department of Corrections (FDC) for Invitation to Negotiate FDC-ITN-25-069, relating to the Operation and Management of Contractor-Operated Correctional Facilities. The document is a standardized reference check form designed to evaluate vendor performance, with 12 specific scoring questions covering areas such as contract implementation, deadline adherence, staff performance, customer service, and willingness to re-contract. Each question is assigned a numeric score ranging from 0-8, with total possible points indicating the vendor's historical performance quality. The form requires a reference to provide detailed feedback about a vendor's past contractual performance, with scores based on responses to questions about project management, reporting accuracy, staff knowledge, cooperation, and overall contract execution.
The questionnaire serves as a critical evaluation tool for assessing vendor reliability and past performance, with scoring methodology that objectively quantifies a vendor's capabilities across multiple operational dimensions. Scoring is structured to provide nuanced insights, with higher scores (8 points) awarded for excellent performance and zero points for unsatisfactory responses. Key evaluation areas include contract implementation quality, deadline consistency, reporting accuracy, staff competence, customer service levels, and overall organizational cooperation. The form allows the Department of Corrections to systematically compare and validate vendor capabilities through structured reference checks, ensuring comprehensive due diligence in the vendor selection process for correctional facility management contracts.
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Text version
ATTACHMENT L
REFERENCE QUESTIONNAIRE
FDC-ITN-25-069
Operation and Management of Contractor-Operated Correctional Facilities
This form will be completed by the Department utilizing the information provided on Form 4, Business Experience.
Vendor’s Name:
Reference’s Name:
Primary Contact Person: Alternate Contact Person:
Primary Phone Number: Alternate Phone Number:
The following questions will be asked of each reference. Score
1. Briefly describe the services the Vendor performed for your organization: N/A
2. How would you rate the contract implementation with this Vendor? Excellent = 8, Good = 6, Acceptable = 4, Fair = 2, Poor = 0
3. Did the Vendor consistently meet all of its performance/milestone deadlines? Yes = 4, No = 0
4. Did the Vendor submit reports and invoices that were timely and accurate? Yes = 4, No = 0
5. Did you impose sanctions, penalties, liquidated damages, or financial consequences on the Vendor during the last 12 months? Yes = 0, No = 4
6. How would you rate the Vendor’s key staff and their ability to work with your organization? Excellent = 8, Good = 6, Acceptable = 4, Fair = 2, Poor = 0
7. Did you ever request dismissal of any key staff? Yes = 0, No = 4
8. Did the Vendor’s project/Contract Manager effectively manage the contract? Yes = 4
No = 0
9. How would you rate the Vendor’s customer service? Excellent = 8, Good = 6, Acceptable = 4, Fair = 2, Poor = 0
10. Was the Vendor’s staff knowledgeable about the contract requirements and scope of services? Yes = 4, No = 0
11. Did the Vendor work cooperatively with the organization during the course of the contract? Yes = 4, No = 0
12. Would you contract with this Vendor again? Yes = 8, No = 0
Total Score:
Reference Verified by:
Name (printed) Title
Signature Date
File details come from the government source that posted it. Updated .