Attachment L-1 Past Performance Questionnaire-EASS.docx

ATTACHMENT L-1 - PAST PERFORMANCE QUESTIONNAIRE

This evaluation should be completed by the contracting officer (CO), contracting officer’s representative (COR), task monitor (TM), or other person(s) tasked with monitoring and knowledgeable of the contractor’s or subcontractor’s compliance with the requirements of the contract.

In compliance with the direction in the FAR, the information contained in this evaluation is not subject to view by anyone other than the designated source selection evaluation personnel.

INSTRUCTIONS, DEFINITIONS, AND RATING GUIDELINES

Instructions This evaluation is to be completed as indicated below. For purposes of this evaluation, the term “project” is intended to mean “contract.” This package consists of the following:

The offeror is responsible for completing Section A. of this questionnaire before forwarding to the appropriate POC for the evaluations requested. For each contract selected, a single comprehensive assessment is requested (e.g., an assessment with input from the appropriate CO, cognizant COR, and/or other designee).

In addition, the offeror shall request the evaluator to complete the remainder of the questionnaire and email directly to Lindsey Leso at larc-easss@mail.nasa.gov.

Any questions concerning completion of this form should be addressed to Lindsey Leso at larc- easss@mail.nasa.gov.

Past Performance Questionnaire (PPQ)

This questionnaire contains Source Selection Information when completed. See FAR 2.101 & 3.104

EXAMPLE PAST PERFORMANCE FORM LETTER/EMAIL FOR OFFERORS TO USE AS A COVER FOR QUESTIONNAIRE (Date of Letter) (Name and Address of proposed offeror’s customer) Attention: (Name and Designation of Customer’s Contract Manager or Appropriate Contact)

Subject: NASA Langley Research Center Request for Proposal (RFP)

Dear (Contact Name): We are currently responding to a NASA Langley Research Center (LaRC) solicitation for Evaluations, Assessments, and Support Services (EASS). We have identified our work for your agency as a past performance reference. The Government requested, when possible, to have the evaluation jointly completed by the Technical Customer and Contracting Officer. Per the solicitation instruction, please complete the enclosed Past Performance Questionnaire (PPQ) and return the signed, completed document to the NASA Contracting Specialist listed below No Later Than 15 days after RFP release.

Preferable Method of Transmission is via email in Adobe PDF format to the Contract Specialist, Lindsey Leso at larc-easss@mail.nasa.gov. Due to the importance of this questionnaire to the source selection process, please verify that the Contract Specialist received the completed questionnaire.

In the event you are contacted for information on work we have performed either on this effort or other efforts, you are hereby authorized to respond to those inquires. Your cooperation with this effort is greatly appreciated. Please direct any questions to (Name and Phone Number of Offeror’s Point-of-Contact).

In order to maintain the integrity of this process, please DO NOT return the questionnaire to us. Return it to NASA LaRC at the address listed above.

Solicitation No. DUE: (Date to be filled in by Offerors— No later than the date listed on the cover page of this questionnaire)

Sincerely, Please send the completed questionnaire directly to the NASA Contract Specialist at the email address below (do not return to the Offeror):

Lindsey Leso, by Adobe PDF file to: larc-easss@mail.nasa.gov

Section I – Contract Information: To be completed by the offeror

Sections II through IV: To be completed by Reference(s). If possible, please ensure the questionnaire is jointly completed by the Technical Customer (PM, COR, QAE) and Contracting Officer (CO). In addition, it would be greatly appreciated if you would also forward any existing Past Performance Information (e.g. Contractor Performance Assessment Reports [CPARS]) for the contractor being assessed that you feel is relevant to our effort within the past five (5) years.

For Sections III & IV, please use the following definitions (also see FAR 42.1103, Table 42-1-Evaluation Ratings Definitions) to assign a performance rating for each of the questions:

· Exceptional (E) Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

· Very Good (VG) Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor was effective.

· Satisfactory (S) Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

· Marginal (M) Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

· Unsatisfactory (U) Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

· Not Applicable (N/A) - Performance information not recent or relevant size, as defined in the Solicitation. Unable to provide assessment.

For Section III, in addition to rating performance please rate the amount of work that the contractor performed under your contract in each area assessed using the following ratings:

· Significant Amount (Sig) -- Routinely performed the full range of services for the technical performance element(s).

· Moderate Amount (Mod) -- Performed several aspects of the technical performance element(s) with moderate frequency.

· Minimal Amount (Min) -- Performed at least some aspects of the technical performance element(s), although such performance was limited in scope or frequency.

· Not Applicable (N/A) -- Did not perform the technical performance element(s) under your contract.

I. CONTRACT INFORMATION (OFFERORS COMPLETE SECTION I ONLY):

A. Company Being Evaluated and Contract Information:

Company Name (Specific Division)

Company Address

Cage Code

DUNS number

Contract Number

Task Order/Delivery Order Number (if applicable)

Total Contract Value/Current Contract Value (including all options)

Total Task Order/Delivery Order Value (if applicable)

of performance to date):

Please provide a summary/scope of the Work Performed by the company identified above. If available, please also attach the SOW/PWS or other requirements document that reflects the work the company identified above performed

*Please attach available award fee letters

B. Contract Type (Check all that apply):

Check all that apply:

Check all that apply:

Prime Contractor

Firm Fixed Price

Subcontractor

Cost Plus Fixed Fee

Joint Venture Partner/Team Member

Cost Plus Award Fee

Other:

Time & Materials

Other:

C. What percentage of the total contract value did this firm perform? [ ]%

II. CUSTOMER EVALUATION *To be completed by the Government and/or Industry customer performing the evaluation

*If possible, please ensure the Technical Customer (PM, COR, QAE) and CO jointly complete/coordinate on the questionnaire.

Evaluator’s Name(s)

Title(s)

Agency/Organization

Email Address

Phone Number

Role in Program/Contract

Length of Involvement in this contract (dates)

Date PPQ completed

III. PERFORMANCE RATINGS & AMOUNT OF WORK PERFORMED (RELEVANCE):

Circle the rating for the appropriate blocks for both “Performance” and “Amount of Work Performed” for each PWS element listed below using the adjective ratings and definitions above:

Performance Work Statement (PWS) Areas (*See attached excerpts from the PWS)

PERFORMANCE RATINGS

From High to Low E, VG, S, M, U, NA (Please Circle One)

AMOUNT OF WORK PERFORMED

From High to Low Sig, Mod, Min, NA (Please Circle One)

*See Attached

Notes:

*See Attached

Notes:

*See Attached

Notes:

IV. General Performance Questions: Assess the contractor’s general performance in areas identified below. Additional pages may be used for comments if desired. Please keep in mind that only performance in the past five (5) years is relevant to our procurement. If you cannot answer any questions, please circle Not Applicable (N/A).

GENERAL PERFORMANCE AREAS

PERFORMANCE RATING

From High to Low E, VG, S, M, U, N/A (Please Select One)

8. Did the contractor have any issues or events with export control or data security?

[ ] No [ ] Yes (If yes, please explain.)

Other Comments: Please add any other comments you may feel are pertinent (e.g. strong or weak points in performance of this contract):

Performance Work Statement Excerpts (For reference only):

3.0 Proposal/Phase A Report Evaluations

The contractor shall be responsible for conducting proposal/Phase A Report evaluations in accordance with the NASA Federal Acquisition Regulation Supplement (NFS) Companion Guide (CG) Section 1872 for Acquisition of Investigations which will be available in the future, and as detailed in resulting task orders. The contractor shall support evaluations for multiple solicitations that may overlap, which will require the contractor to efficiently staff a large number (up to approximately 200) of panel positions simultaneously and panels shall be made up of Subject Matter Experts (SMEs), many required on occasional or part-time bases and some of whom may be non-U.S. Persons.

The Contractor shall evaluate proposals/Phase A reports consistent with the applicable criterion or criteria in the areas of science, technical, management, cost, schedule, and other areas of emphasis as defined in individual task orders. NASA’s typical evaluation task order requirements may require the Contractor to staff one panel, which may comprise multiple sub-panels, with expert panel/sub-panel leads, full members, and SMEs capable of evaluating proposals/Phase A reports for Earth and space science investigations. The results and reports for the Contractor’s efforts under the task order will be used by NASA SMD to inform its decision in selection/down-selection (Key Decision Point [KDP] A/KDP B). Acquisition Webpages for recent solicitations and a planning list for applicable SMD solicitations are available at https://soma.larc.nasa.gov/ for reference purposes only. The Task Order will reflect a NASA Technical Point of Contact as the NASA Evaluation Panel Chair responsible for provision of instructions/requirements in writing to the Contractor’s evaluation panel members regarding the required NASA’s evaluation standards, definitions, processes, and the format of the evaluation findings. Each panel member evaluates their assigned proposals/Phase A reports and submits individual initial evaluation comments via a NASA-provided secure web site. The panel engages in a series of web conferences and/or teleconferences over a specified period of time to draft strength and weakness findings based on the applicable evaluation criterion or criteria defined in the solicitation. The draft findings are then posted on the NASA-provided secure website. Panel members typically gather physically to discuss evaluation findings at one or more plenary evaluation meetings. In the case of Phase A report evaluations, a site visit for each submitted Phase A report, comprising two (2) full days, will require participation by roughly half of the panel members. Panel members will be polled on their assessment of the overall risk ratings or grades for each proposal/ Phase A report at a plenary/final plenary meeting. The contractor’s reports and documentation shall meet NASA standards required by the contract and defined in the task order, and at the level of completeness and quality for NASA’s internal briefings and for debriefing the proposers.

3.1 The Contractor shall:

3.1.1 Prepare material to support Announcements of Opportunity (AOs), NASA Research Announcements (NRAs), Cooperative Agreement Notices (CANs), or other Broad Agency Announcements (BAAs), including technical information related to the solicitation, report formats, and logistics guidelines for proposers.

3.1.2 Evaluate proposals/Phase A reports in response to AOs, NRAs, CANs, or other BAAs.

3.1.3 Identify and provide the required number of SMEs in the areas of expertise required to perform evaluations and to staff panels as defined in individual task orders This includes, but will not be limited to, one or more of the areas of expertise across one or more SMD Division portfolios: science, instruments, project management, systems engineering, spacecraft systems (e.g., power, propulsion, attitude determination and control, mechanical, thermal, communications), mission design, ground systems, mission operations, entry descent and landing, safety and mission assurance, schedule, and cost.

3.1.4 Provide independent cost estimates for the evaluation of each proposal/Phase A report as defined in individual task orders.

3.1.5 Provide highly-qualified expert evaluators, panel/sub-panel leads, and factor-based consistency leads without conflicts of interests and as required by the task order.

3.1.5.1 Panel members shall interpret conceptual designs and explain findings to those who are not experts in the same field.

3.1.5.2 The Contractor shall train all evaluators on evaluation standards.

3.1.6 Review all findings to ensure all proposals/Phase A reports are evaluated consistently and raise potential consistency issues at the plenary meeting(s) for resolution by the panel.

3.2 The Contractor shall comply with associated procedural requirements for the panel as defined in the task order.

3.3 The Contractor shall provide validated and approved required analysis tools and models necessary to conduct the evaluation, and as defined in individual task orders. Applicable cost tools may include both NASA and commercial tools: examples of NASA cost tools are the NASA Instrument Cost Model (NICM), Project Cost Estimating Capability (PCEC), and Mission Operations Cost Estimation Tool (MOCET); examples of commercial cost tools are System Evaluation and Estimation of Resources for Hardware (SEER-H).

3.4 The Contractor shall comply with administrative requirements of the AOs, NRAs, CANs, BAAs, or other agency announcements.

3.5 The Contractor shall document evaluation panel findings and prepare interim and final evaluation reports.

3.5.1 The Contractor shall refine the evaluation reports for each proposal/Phase A report during the evaluation process and deliver final evaluation reports at the conclusion of the task order.

4.0 Assessments

Assessments are typically independent reviews of investigations and programs that evaluate progress at major milestones in accordance with specified procedures (e.g., NASA Policy Requirement (NPR) 7123.1B, NASA Systems Engineering Processes and Requirements; NPR 7120.5F, NASA Space Flight Program and Project Management Requirements; NASA Special Publication NASA/SP-20230001306 NASA Standing Review Board Handbook). Assessments include analyzing technical, management, cost, schedule, and other aspects of SMD investigations and programs, as well as other NASA investigations and programs, as defined below.

Technical assessments include, but are not limited to, assessing the likely performance of technical systems and the impact of new technologies on technical systems.

Management assessments include, but are not limited to, analyzing effectiveness of management systems, processes, and tools.

Cost assessments include, but are not limited to, estimating investigation development and life cycle costs, and assessing cost risk.

Schedule assessments include, but are not limited to, analyzing past investigation development schedules, estimating investigation development schedules for new investigations, and assessing schedule risk.

Other assessments include, but are not limited to, assessment of investigation risk, safety, environmental impact, mission trajectory, resource utilization, analyses of instruments, spacecraft and launch vehicle designs, systems engineering, safety and mission assurance, fabrication and assembly, and test and launch operations on programs or projects.

4.1 The Contractor shall conduct assessments of current and potential NASA investigations and programs as defined in individual task orders.

4.2 The Contractor shall provide the analysis tools and models required to conduct the assessments as defined in individual task orders.

5.0 Support Services

Support services comprise of (1) analyses and (2) logistics, facilities, and information support.

Analyses are typically analyses where the conclusions or recommendations may affect proposal/Phase A evaluations and assessments. Analyses include analyzing scientific, technical, management, schedule, cost, and other aspects of SMD investigations and programs, as well as other NASA investigations and programs, as defined below.

Scientific analysis activities include, but are not limited to, gathering information supporting science investigations, systems analysis, conducting trades for handling and analyzing samples of extraterrestrial materials, and defining payloads to meet scientific goals. Analyses may also include investigating potential science objectives for small low-cost investigations and planetary protection.

Technical analysis activities include, but are not limited to, analyzing the feasibility of an instrument, a spacecraft, and/or a mission design; investigating mission options with respect to associated performance expectations; and analyzing system designs, technologies needed to accomplish specific goals, propulsion and mission operations capabilities, and sample handling and analysis systems.

Management analysis activities include, but are not limited to, gathering information and analyzing the structure, performance, and effectiveness of existing management systems in NASA programs, investigations, and in similar endeavors.

Schedule analysis activities include, but are not limited to, gathering information on past schedule performance of selected/down-selected NASA investigations, and analyzing the results (e.g., regression of normalized data) for use on future investigation schedule evaluations.

Cost analysis activities include, but are not limited to, gathering information on past cost performance of selected/down-selected NASA investigations, and analyzing the results (e.g., regression of normalized data) for use on future investigation cost evaluations.

5.1 The Contractor shall conduct analyses of specific elements of NASA programs and investigations, or across NASA programs and investigations, as defined in individual task orders.

5.1.1 The Contractor shall provide the analysis tools and models required to conduct the analyses as defined in individual task orders.

5.2 The Contractor shall, in conjunction with the evaluations, assessments, and analyses and as required by individual task orders, provide logistics, facilities, and information support to include, but not be limited to, the following:

5.2.1 The Contractor shall regularly train all evaluators on conflict of interest (COI) and non-disclosure issues.

5.2.2 The Contractor shall ensure evaluators have signed non- disclosure agreements and shall provide to evaluators all personal and organizational conflict of interest documentation required by the contract and individual task orders.

5.2.3 The Contractor shall ensure that all required training for access to integrated technology systems and sensitive or proprietary data has been completed.

5.2.4 The Contractor shall distribute required information to evaluation panel members.

5.2.5 The Contractor shall develop and maintain evaluator contact lists, proposal/Phase A report distribution plans, and meeting attendance plans.

5.2.6 The Contractor shall plan and coordinate secure logistics for each meeting or site visit.

5.2.7 The Contractor shall prepare and maintain COI compliance matrices and an attendance log for each web-/teleconference and meeting.

5.2.8 The Contractor shall prepare lists of Potential Major Weaknesses or Significant Weaknesses, Questions, and Requests for Information Lists at the specified time.

5.2.9 The Contractor shall edit evaluation reports during meetings, prepare spreadsheets used for polling, and record polling results.

5.2.10 The Contractor shall file copies of proposals, Phase A reports, evaluation reports, supporting documentation, assessments, and/or analyses in a Government-Furnished Equipment (GFE) secure electronic repository.

5.3 The Contractor shall provide support for conferences and workshops including, but not limited to, logistics, reporting results of analyses and assessments, and gathering external input on NASA investigations and programs, as defined in individual task orders.

5.3.1 The Contractor shall generate and distribute explanatory materials that include specifics about how the goals of the conference/workshop will be achieved.

5.3.2 The Contractor shall protect Government sensitive data and non- public proprietary information.

5.3.3 The Contractor shall prepare documentation on conference/workshop results ranging from a straightforward compilation of material presented at the conference/workshop to the generation of a narrative report.

5.3.4 The Contractor shall distribute documentation on conference/workshop results.

5.3.5 The Contractor shall generate an appropriate number of copies of handouts and other materials developed during the conference/workshop.

5.3.6 The Contractor shall provide logistical support including audio- visual equipment, copiers, and printers.

5.4 The Contractor shall, as required by individual task orders, arrange suitable facilities, teleconferencing capability, internet access, and web- based conferencing tools at a level of protection sufficient to prevent unauthorized access to Controlled Unclassified Information (CUI) material for up to 100 attendees.

5.4.1 The Contractor shall ensure that the facilities are secure from unauthorized access at all times.

5.4.2 The Contractor shall provide a separate, secure area or room for up to four (4) support personnel, to include a copier and printer.

5.5 The Contractor shall provide information support necessary for a third- party NASA contractor to implement and populate information systems, such as databases, web pages, or analysis tools, as required by individual task orders.

5.6 The Contractor shall provide product deliverables in the application (e.g., PowerPoint) and version (e.g., MacOS and/or Windows) specified in the individual task order.

5.7 The Contractor shall only be reimbursed for software, software maintenance, hardware, or hardware maintenance necessary for the performance of this contract.

5.7.1 The Contractor shall ensure that NASA either owns the license(s) or subscription(s) for any software or applications purchased or is named as the organization for a right-to-use license.

5.7.2 The Contractor shall title all purchased hardware to NASA that is directly charged to the contract.

5.8 The Contractor shall ensure that all products, platforms, services, and communications delivered as part of this work statement that are Information and Communication Technology (ICT) or contain ICT, conform to the Revised Section 508 of the Rehabilitation Act Standards, 36 C.F.R. § 1194.1 and Appendices A, C and D. The Standards may be found at https://www.access-board.gov/ict/.

5.9 The Contractor shall maintain all records created for Government use or created while performing the contract, and/or delivered to or under the legal control of the Government that must be managed in accordance with Federal law, including but not limited to, the Federal Records Act (44 U.S.C. chapters 21, 29, 31, 33), National Archives and Records Administration (NARA) regulations at 36 CFR Chapter XII Subchapter B, as well as NASA records policies (NASA Policy Directive (NPD) 1440.6, NASA Records Management, and NASA Procedural Requirement (NPR) 1441.1, NASA Records Management Program Requirements).

5.9.1 The Contractor shall ensure that NASA-owned/Contractor-held records are segregated from contractor-owned records and from non-record materials and report holdings of NASA records.

5.9.2 The Contractor shall immediately notify the Contracting Officer and NASA Records Officer upon discovery of any inadvertent or unauthorized removal, defacing, alteration, or destruction of Federal records. Destruction of Federal Records is expressly prohibited unless in accordance with records retention schedules or as directed by the CO.

5.9.3 The Contractor shall ensure that all Contractor employees assigned to this contract who create, work with, or otherwise handle Federal Records complete mandatory NASA-provided records management training according to agency policies, including initial training and any required annual or refresher training.

5.9.4 The Contractor shall incorporate the substance of the above (section 5.9) and its terms and requirements, including this paragraph, in all subcontracts under this contract, and require written subcontractor acknowledgment of same.

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