Attachment J2- Survey Platform Technical Capabilities Form.xlsx
XLSX spreadsheet 15 KB Posted
- Attached to
- HCD Enterprise Survey Platform
- Solicitation number
- 030ADV24R0022
- Issued by
-
Library of Congress
About this file
This solicitation seeks proposals for an enterprise-level Software-as-a-Service survey platform to replace an expiring contract held by Survey Monkey. The Library of Congress requires a brand name or equal solution to prepare, administer, and analyze online surveys; allow authorized staff to publish integration reports; and fully integrate with Tableau and Solutions Business Manager. Proposals are due March 8, 2024 and must demonstrate the creation of advanced survey types and integrated reports using a sample data set. Offerors determined to meet salient characteristics will participate in a scheduled presentation; final evaluation will consider technical approach and presentation in accordance with the stated factors. The incumbent provides 20 Survey Monkey Enterprise licenses annually for $16,500 under a contract expiring May 31, 2024.
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Other files
| File | Type | Posted |
|---|---|---|
| 030ADV24R0022 0002.pdf | ||
| Attachment J3-HCD Survey Platform Questions ANSWERS.xlsx | XLSX spreadsheet | |
| 030ADV24R0022 0001.pdf | ||
| RFP 030ADV24R0022.pdf | ||
| Attachment J1- HCD Survey Platform Pricing Proposal Template.xlsx | XLSX spreadsheet | |
| Attachment J3- HCD Survey Platform Questions Template.xlsx | XLSX spreadsheet |
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Text version
Survey Platform Tech Cap. Form
| Attachment J2 -HCD Survey Platform Technical Capabilities Form | ||||||
| Solicitation # 030ADV24R0022 | ||||||
| Title: HCD Enterprise Survey Platform | ||||||
| Instructions to Offerors: Offerors proposing a “OR EQUAL” (non-Survey Monkey) software solution are required to complete and returna completed copy of this form Attachment J2- Survey Platform Technical Capabilities Form with the title "[OFFEROR NAME] 030ADV24Q0026 Attachment J2- Survey Platform Technical Capabilities” with their proposal in accordance with section L.1 LC52.215-1 Proposal Submission Instructions-Best Value Trade Off. | Yes | |||||
| Offeror Name: | No | |||||
| Offeror UEI # | Yes | |||||
| Offeror Point of Contact: | ||||||
| Offeror Point of Contact email: | ||||||
| Proposed Survey Platform Product Name: | No | |||||
| Proposed Survey Platform Product Number/ID: | ||||||
| Yes | ||||||
| Solicitation Section Reference | Requirement Description | Vendor Response: Platform Capability? | Page CITATION Reference in Offeror's Technical Proposal | Comments | No | |
| GENERAL | ||||||
| Are you proposing a survey platform other than Survey Money? | ||||||
| Is the platform FEDRAMP certified? | ||||||
| Do other Government agencies use the platform? | ||||||
| Additional notes on the license structure? | ||||||
| C.3.2 | FUNCTIONAL FEATURES | SAAS Technical Support | ||||
| C.3.2.1.A | Does the platform allow users to prepare and administer online surveys? | Ability to allow users to prepare and administer online surveys | Yes | |||
| C.3.2.1.A.i | Do users have access to pre-existing professionally designed survey templates? | Users must have access to pre-existing professionally designed survey templates | No | |||
| C.3.2.1.A.ii | Does the platform allow the user the ability to create advanced types of surveys such as nested questions, multi-layer questions and benchmarkable questions? | Surveys created must allow the user the ability to create advanced types of surveys such as nested questions, multi-layer questions and benchmarkable questions | Yes | |||
| C.3.2.1.A.iii | Does the platform provide multiple types of launching methods such as via link, share, embed, text messaging, and offline devices? | Surveys created must include multiple types of launching methods such as via link, share, embed, text messaging, and offline devices | No | |||
| C.3.2.1.B | Does the platform provide the ability to download/export data into excel, pdf, csv? | Download/export data into excel, pdf, csv | Yes | |||
| C.3.2.1.C | Does the platform provide the ability for users to publish reports that integrate data presentation, data analytics, and data visualization? | Ability for users to publish reports that integrate data presentation, data analytics, and data visualization | No | |||
| C.3.3 | INTEROPERABILITY FEATURES | SAAS Technical Support | Yes | |||
| Does the platform provide the ability for full integration with Tableau? | Full integration with Tableau | |||||
| Does the platform provide the ability to connect directly to data from Tableau for live/automatic data refreshes? | Ability to connect directly to data from Tableau for live/automatic data refreshes | No | ||||
| Will the platform software updates automatically synchronize with Tableau? | Software updates synchronise with Tableau | Yes | ||||
| Does the platform provide the ability for full integration with SBM? | Full integration with SBM | No | ||||
| Does the platform allow push capability to SBM? | Push capability from the platform to SBM | Yes | ||||
| Will the platform software updates automatically synchronize with SBM? | Software updates synchronise with Tableau | No | ||||
| C.3.4 | SOFTWARE LICENSES | SAAS Technical Support | ||||
| C.3.4 | Can the vendor provide 20 Survey Platform Enterprise Licenses? | 20 Survey Platform Enterprise Licenses | ||||
| C.3.5 | SOFTWARE IMPLEMENTATION and INTEGRATION (IF REQUIRED) | Implemention (if required) | ||||
| C.3.5.1 | Will the implementation plan provide data migration for approx. 500 existing surveys and associated data? | Delivery of Implementation plan for all data migration and approx 500 existing surveys and associated data | ||||
| C.3.5.2 | Will the vendor provide working Sessions with Library Staff for Migration/implementation? | Working Sessions with Library Staff for Migration/implementation | ||||
| C.3.5.3 | Will the implementation include execution and implementation into production? | Execution and implementation into production | ||||
| C.3.5 | SAAS Technical Support | SAAS Technical Support | ||||
| Bullet 1 | Can the vendor provide ongoing technical guidance for product-related questions? | Technical guidance for product-related questions | ||||
| Bullet 2 | Can the vendor provide virtual support via a live helpdesk chat, email, and phone number with ability to remote access the Library systems for troubleshooting? | Virtual support via a live helpdesk chat, email, and phone number with ability to remote access the Library systems for troubleshooting | ||||
| Bullet 3 | Can the vendor provide case manager support? | Case manager support | ||||
| Bullet 4 | Can the vendor provide ongoing problem resolution? | Problem resolution | ||||
| Bullet 5 | Can the vendor provide nug reporting and fixes? | Bug reporting and fixes | ||||
| Bullet 6 | Can the vendor provide ongoing support for software platform maintenance/patches? | Software maintenance/patches | ||||
| H.3 | LOC Security Requirements Compatibility | |||||
| LC52.239-1 INFORMATION SECURITY (APR 2021) | Can the platform meet LOC security requirements as described in LC52.239-1 listed in the solicitation? |
Attachment J2 -HCD Survey Platform Technical Capabilities Form
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