Attachment J3-HCD Survey Platform Questions ANSWERS.xlsx
XLSX spreadsheet 22 KB Posted
- Attached to
- HCD Enterprise Survey Platform
- Solicitation number
- 030ADV24R0022
- Issued by
-
Library of Congress
About this file
This solicitation seeks an enterprise-level Software-as-a-Service survey platform. The Library of Congress (LOC) requires a brand name or equal solution to prepare, administer, and analyze online surveys and publish integrated reports on data presentation, analytics, and visualization. Key capabilities include advanced survey templates, multiple launch and response methods, and data export options. The platform must integrate with the LOC's existing Tableau and Micro Focus applications. Proposals are due March 08, 2024, with presentations scheduled thereafter to demonstrate equivalent functionality to the salient characteristics of the incumbent Survey Monkey platform. The LOC will evaluate proposals based on technical approach and the offeror's ability to meet requirements.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 030ADV24R0022 0002.pdf | ||
| 030ADV24R0022 0001.pdf | ||
| Attachment J1- HCD Survey Platform Pricing Proposal Template.xlsx | XLSX spreadsheet | |
| Attachment J2- Survey Platform Technical Capabilities Form.xlsx | XLSX spreadsheet | |
| RFP 030ADV24R0022.pdf | ||
| Attachment J3- HCD Survey Platform Questions Template.xlsx | XLSX spreadsheet |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Questions received 2-27-24
| Questions and Clarifications for Solicitation 030ADV24R0022- HCD Enterprise Survey Platform | ||||
| Page # | Section Number | Reference Text | Questions or Other Observations | Library of Congress Response |
| 18 | Section H | (a) Design documentation demonstrating that the environment is Federal Risk and Authorization Management Program |
(FedRAMP) compliant
| (b) Assessment and Authorization documentation for the operating environment | Our Core Human Capital Management solution is FedRAMP moderate, and we plan to eventually include Peakon Employee Voice (an intelligent listening platform powered by advance machine learning technology). Will the Library of Congress accept a proposal from a cloud-based platform for human resources? | Yes, the LOC will accept proposals for cloud based platform for human resources as long as it also fulfills the requirements under Section C.3 REQUIREMENTS. If it doesn’t it would be found to be unacceptable. This is not a requirement for a cloud base HR system but a enterprise-level Software as a Service (SAAS) survey platform. | |||
| 10 | C.3.2.1 | "Users must have access to pre-existing professionally designed survey templates." | What survey templates do you anticipate using the most? | The survey templates used the most frequently is considered irrelevant to the salient characteristics of the brand name software (Survey Monkey) that must be met by any or equal survey software. That is requirements the pre-existing professional designed survey templates must meet the characteristics listed in C.3.2.1.A.ii "Surveys created must allow the user the ability to create advances types of survey's such as nested questions, multi-layer question and benchmarkable questions." | |
| N/A | N/A | What platform are you currently using to gather this data? Or is this a new initiative? | As listed in Section C.1 Overview section of the solicitation "HCD has previously utilized the SurveyMonkey Platform Enterprise to prepare and administer online surveys, analyze survey responses, and publish reports that integrate data presentation, data analytics and data visualization." | ||
| N/A | N/A | What kind of feedback are you looking to collect? How will collecting this feedback help? | As listed in Section C.1 Overview section of the solicitation "HCD accomplishes their mission by regularly surveying staff and patrons via online surveys to evaluate customer service, gather information from Library staff, and assess the quality of programs offered to Library staff." | ||
| N/A | N/A | Would you like to integrate your feedback data into other systems such as Salesforce, HubSpot, PowerBI, Tableau, etc.? | As listed in Section C.1 Overview section of the solicitation "The LOC presents and disseminates information from these surveys via Tableau, a visualization/reporting tool currently used by multiple Library service units to aid Library management in the decision-making processes. Additionally, HCD utilizes Solutions Business Manager (SBM) process application platform by Micro Focus to carry out essential business functions and to measure customer service satisfaction." Additionally listed in Section C.3.2.2 INTEROPERABILITY FEATURES "The platform shall be capable of fully integrating with Tableau and SBM." | ||
| N/A | N/A | How many responses do you expect per month and how many people need access to the feedback? | Currently the Survey Monkey Enterprise utilized by the LOC offers an unlimited number of responses per month. The LOC is seeking to maintain that same unlimited number of responses per month. The LOC is seeking 20 user licensees need access per month. | ||
| N/A | N/A | What is the response range HCD receives annually from their survey's? | This response range number varies depending on the survey. This is intended as an internal survey tool. | ||
| N/A | N/A | What languages are you requiring for the multi lingo requirement ? | The LOC does not have a requirement that surveys or data be presented in multiple languages. HCD has historically published survey's only in English and intends to continue to publish Survey's in English under the awarded contract as result of this solicitation |
Attachment J3- HCD Survey Platform Questions and ANSWERS Page &P of &N
File details come from the government source that posted it. Updated .