Attachment J-XX - SPS BPA Scope and Task Areas (DRAFT).pdf

Census Transformation and Application

Modernization (CenTAM) Framework

Systems and Program Support (SPS)

Blanket Purchase Agreement (BPA)

Scope and Task Areas

DRAFT

April 17, 2026

United States Census Bureau

Scope and Task Areas (DRAFT)

DRAFT SPS Blanket Purchase Agreement

Page i

Table of Contents

1.0 SPS BPA Scope

2.0 Task Areas

2.1 Task Area 1 –Order and Program Management

2.2 Task Area 2 – IT Project and Program Management

2.2.1 IT Project and Program Management Support

2.2.2 Training

2.2.3 Organizational Change Management (OCM)

2.2.4 Product Delivery Management

2.2.5 System Level Testing

2.2.6 Independent Verification and Validation (IV&V)

2.3 Task Area 3 – Architecture and Engineering

2.3.1 Systems Architecture Engineering

2.3.2 Cloud Architecture and Engineering

2.3.3 Systems Engineering Management

2.3.4 Requirements Management

2.3.5 Facilitation Services

Scope and Task Areas v0.5

1.0 SPS BPA Scope

The scope of the Systems and Program Support (SPS) BPA is to provide Information Technology (IT) Project and Program Management, IT Architecture and Engineering Services across the United States Census Bureau (USCB). Orders under the SPS BPA may support any program, directorate, or initiative across the USCB. This includes support for existing or future programs, projects, and operational needs throughout the duration of this BPA. The support includes technical expertise to enable the modernization of USCB systems.

Services provided under this BPA are further described within Task Areas 1-3.

Individual Call Orders will define specific support requirements, performance metrics, and deliverables applicable to Call Order performance.

2.0 Task Areas

The Contractor shall develop solutions and/or provide the capabilities and support in the following task areas:

• Task Area 1 – Order and Program Management

• Task Area 2 – IT Project and Program Management

• Task Area 3 – Architecture and Engineering

2.1 Task Area 1 –Order and Program Management

Task Area 1 requires services focused on providing comprehensive, continuous contract and program management oversight to ensure effective governance, coordination, reporting, quality, compliance, and performance across all orders issued under this BPA.

The Contractor shall:

1. Manage all contract and program activities in alignment with the latest publication of the Project Management Institute’s (PMI) Project Management Body of Knowledge

(PMBOK).

2. Establish, staff, and operate a Contract Program Management Office (CPMO) that provides centralized program and contract oversight, serves as the focal point for coordination with the Government and ensures compliance with all contractual requirements.

3. Designate a Program Manager, with a designated backup, as the authoritative point of contact for all contract‑level communications, maintaining full situational awareness of program activities.

4. Develop, document, maintain, and adhere to the following management plans as required:

a) Contract Management Plan (CMP)

b) Staffing Plan

c) Subcontractor Management Plan

d) Quality Control Plan (QCP)

e) Transition-In Plan (TIP)

f) Transition-Out Plan (TOP)

5. Recruit, onboard, supervise, retain, and offboard qualified personnel—prime and subcontractor—ensuring all personnel meet suitability, security, certification, and training requirements prior to assuming duties.

6. Manage staffing continuity, surge staffing needs, personnel transitions, and subcontractor performance, ensuring alignment with Government requirements and maintaining complete and accurate personnel documentation.

7. Maintain active risk management processes, including identification, assessment, tracking, mitigation, and reporting of contract-level and program-level risks and issues.

8. Establish and maintain communication protocols, meeting cadences, escalation processes, documentation standards, and communication logs to support effective collaboration with the Government.

9. Develop and maintain a contract level schedule baseline, a Contractor Work Breakdown Structure (CWBS) aligned with the Government’s DWBS, and provide timely, accurate schedule inputs to support the Decennial Integrated Master Schedule (IMS).

10. Provide data call and audit support for internal and external audits, inquiries, and oversight requests.

11. Maintain a Lessons Learned process and log, documenting insights, improvement opportunities, and corrective actions, and incorporate lessons learned into updates of management artifacts.

12. Execute transition‑in and transition‑out activities in accordance with

Government‑approved TIP and TOP, ensuring continuity of operations, complete transfer of knowledge and artifacts, return of Government assets, and timely completion of all close‑out activities.

13. Support and conduct required meetings and deliver required reports to keep the Government informed on status, cost, schedule, staffing, risks, performance, quality, and contractual compliance.

14. Support baseline development and reviews, including Performance Measurement Baselines (PMBs) and Integrated Baseline Reviews (IBRs), and maintain traceability to DWBS elements.

15. Manage all deliverables in accordance with Section F and maintain a deliverables tracker aligned to CWBS, DWBS, IMS, and associated milestones.

16. Ensure compliance with all applicable laws, regulations, directives, and standards, including but not limited to security, privacy, accessibility (Section 508), and Census‑specific policies, and notify the Government of any compliance issues.

17. Collaborate with other Government and contractor teams as directed, sharing information, artifacts, and resources necessary for integrated execution while avoiding conflicts of interest.

2.2 Task Area 2 – IT Project and Program Management

Task Area 2 requires services for the planning, tracking, management, and deployment of USCB IT programs, projects, and initiatives including, but not limited to, program planning, governance, training, organizational change management, and product delivery management.

2.2.1 IT Project and Program Management Support

The Contractor shall:

1. Provide program management and planning to support the coordination and execution of USCB IT programs, projects, and activities, using agile and other development methodologies.

2. Serve as a member and/or provide IT project management support to product teams.

These product teams at the USCB include but are not limited to: Value Teams, Operational Delivery Teams, and Integrated Product Teams (IPTs).

3. Develop, deliver, maintain, provide status on, and manage project schedules across programs.

4. Support archiving of System Development Life Cycle (SDLC) deliverables.

5. Collect, analyze, and report metrics that provide insight necessary to accurately predict and effectively manage the cost, schedule, technical performance, and risks.

6. Conduct and document periodic lessons learned with recommendations for improvement.

7. Provide risk management support services for USCB’s program risk, issue, and opportunity management activities, including, but not limited to, identifying, reporting, tracking, and resolving risks and supporting program/project risk and issue boards.

8. Provide change control support services for the USCB’s project and program-level change control activities.

9. Support the design, development, and implementation of change and configuration management processes, standards, and templates.

10. Support the development and update of IT strategic plans, program governance, and alternative analysis for programs and projects in the USCB.

11. Develop, document, implement, and maintain technical documents, including, but not limited to, systems engineering, architecture, workflow control, software, testing, and system operations.

12. Develop, document, implement, and maintain communication plans and coordinate efforts with other USCB Contractors, stakeholders, and other organizations as directed.

2.2.2 Training

The Contractor shall:

1. Perform a current state assessment of training needs to meet USCB systems and program support needs.

2. Develop, document, implement, and maintain training plans, manuals and other documentation or aids. Training topics include but are not limited to topics such as cloud adoption, requirements development, security, business process modeling, change management, and configuration management.

3. Track training according to the training plan.

4. Identify and provide any additional training and written documentation including, but not limited to, hands-on exercises, other tools training, demonstrations, seminars, etc.

required by end-users, technicians, or any other staff for implementation, maintenance, and use of applications, work products, and deliverables developed by the Contractor as part of this contract.

2.2.3 Organizational Change Management (OCM)

The Contractor shall:

1. Develop, document, implement, and maintain knowledge transfer strategies and OCM plans that will result in minimal costs and maximum long-term adoption of USCB Programs’ transformation and application modernization initiatives that align with USCB objectives.

2. Develop, document, implement, and maintain a communication plan to support technology transformation and application modernization for the USCB.

3. Facilitate workshops to support technology transformation initiatives.

4. Design, develop, and execute an integrated approach to knowledge management/enterprise information management.

5. Develop, document, implement, and maintain the development, maintenance, and implementation of a training and organizational change management repository.

6. Collect and report periodic lessons learned including but not limited to organizational change management metrics.

7. Develop, document, implement, and support change management configurations and methodologies for the USCB.

2.2.4 Product Delivery Management

The Contractor shall:

1. Provide delivery management services including, but not limited to, IT and non-IT product delivery management.

2. Provide support in the planning, tracking, logistics, management, and deployment of various components, systems, and processes.

3. Monitor and manage integration points, interdependencies, and milestones among the USCB service/solution providers for product delivery and collaborate with stakeholders and service/solution providers to resolve blockers.

4. Coordinate the implementation of the artifact and phase gate review processes for applications as they progress through the SDLC.

5. Support phase gate program reviews including, but not limited to, preparing review materials, facilitating review sessions, capturing, and tracking of action items, and producing summary reports with metrics.

6. Develop and update runbooks including but not limited to providing a comprehensive set of steps detailing system and user interactions when releasing new software or features into a production environment.

2.2.5 System Level Testing

The Contractor shall:

1. Provide system-level software testing focused on validating the holistic functionality, performance, and security of the entire system or program ecosystem, including but not limited to performance testing, scalability testing, integration testing, exception testing, pairwise and security testing

2. Develop and perform automated testing services that support system-wide validation across integrated environments.

3. Develop an integrated, system-wide end-to-end test management approach that supports requirements traceability, defect analysis, and retrospectives throughout the software delivery pipeline.

4. Develop, update, maintain, and disseminate System Test Analysis Reports that reflect testing outcomes across the entire system or program ecosystem.

5. Collaborate with system and/ or component owners on defect resolution including, but not limited to, categorizing, tracking, and dispositioning all software defects.

6. Provide system test execution support through manual and automated testing methods across integrated platforms.

7. Create and maintain system-level business threads and workflows to support the testing activities.

8. Develop, update, maintain, and disseminate a System Defect Management Plan.

9. Develop system test plans including, but not limited to, system testing, automation, end to end testing, integration testing, data validation, system integration, output testing, and exception testing across multiple components.

10. Create integrated test data to support system-level testing across multiple applications, services, and platforms.

11. Conduct multi-layer testing (including the validation of outputs) across various platforms (e.g., smartphones, laptops, tablets, and desktops) to validate consistent system behavior.

12. Conduct system testing in the fully integrated program ecosystem environment, validating end-to end functionality, data flow, and performance across all relevant systems and external interfaces.

13. Support and participate in reviews such as test readiness and test analysis reviews.

14. Develop and maintain system-level test cases, test scripts, test scenarios, and test metrics that reflect cross-system requirements.

15. Maintain source code and documentation repositories relevant to system level integration and testing activities.

16. Coordinate system-level testing activities across teams, environments, and stakeholders to provide alignment, scheduling, and resource availability for integrated test efforts.

2.2.6 Independent Verification and Validation (IV&V)

The Contractor shall:

1. Provide independent verification, and validation services to review, analyze, and test software and hardware as an objective third-party to verify that requirements are correctly defined and validate that the systems correctly implement the required functionality as well as technical, mission, and security requirements.

2.3 Task Area 3 – Architecture and Engineering

Task Area 3 requires services for systems architecture and engineering inclusive of all phases of the systems’ development and operational lifecycle. This includes but is not limited to understanding the USCB architectural landscape, defining, and documenting requirements, and generating and validating the design with the entire product cycle in mind – operations, performance, testing, cost and scheduling, training and support, security, and disposal.

2.3.1 Systems Architecture Engineering

The Contractor shall:

1. Conduct a comprehensive review and assessment of current systems architecture and engineering footprints, plans, standards, roadmaps, schedules, requirements, and other planning artifacts.

2. Develop, document, implement, and maintain a system architecture and engineering roadmap, ensuring alignment with on-prem, SaaS, and cloud/multi-cloud architectures, practices, technologies, tools, services, and capabilities.

3. Develop and document the gap analysis findings and provide recommendations.

4. Implement, maintain, and support the approved recommendations of the gap analysis findings.

5. Conduct requirements analysis; develop a comprehensive systems design blueprint;

utilize modeling and simulation to predict system behavior and performance; integrate system components in compliance with architecture; perform verification and validation to confirm system architecture meets all requirements.

6. Develop, document, implement, support, and maintain systems engineering plans including, but not limited to, Systems Engineering Management Plan and Systems

Engineering Plan.

7. Develop, maintain, and provide periodic reports, status updates, and data visualizations regarding system architecture and engineering status and activities.

8. Develop and maintain application and database inventories for the systems within the

USCB.

9. Collaborate with internal and external service providers, solution providers and third-party vendors to support implementation of the systems architecture and engineering processes and procedures.

10. Plan, coordinate, execute, and/or participate in ongoing architecture and engineering reviews of systems, programs, infrastructure, and supporting services/capabilities to verify that they are properly engineered and developed in a fashion that is in alignment with architecture and engineering standards and guidelines, and provide best practice recommendations as appropriate.

2.3.2 Cloud Architecture and Engineering

The Contractor shall:

1. Assist with the development, management, and support of cloud control planes to provide management across cloud application deployment.

2. Develop, document, implement, and maintain cloud architecture and engineering plans, including, but not limited to, tagging strategies and standards, cloud messaging standards, and cloud development standards.

3. Review and analyze cloud security tools and implementations and make recommendations based on USCB Enterprise security requirements and best practices.

4. Establish and maintain a roadmap of required cloud services, capabilities, and requirements based on USCB, security, and operational milestones and requirements, and make recommendations for development, implementation, enhancement, and maintenance.

2.3.3 Systems Engineering Management

The Contractor shall:

1. Assist in creating and maintaining systems engineering management process documentation including, but not limited to, Defect Management Plans, Disposition

Management Plans, and Operational Delivery Management Plans.

2. Support technical integration within all functional areas to provide consistent systems engineering processes and the execution of those processes.

3. Communicate and socialize the updates made to the systems engineering processes with all impacted stakeholders and manage the transition to, and adoption of, the updated processes.

4. Assist with the creation and maintenance of IT planning and IT strategy documents for the USCB such as the USCB IT Strategy and Roadmap.

2.3.4 Requirements Management

The Contractor shall:

1. Assist in eliciting, collecting, documenting, managing, facilitating, analyzing, validating, tracing, and allocating USCB requirements.

2. Assist in supporting the development and maintenance of a requirements repository.

3. Assist in the creation and maintenance of a capabilities/features catalogue.

4. Assist in the creation and maintenance of a requirements management plan.

5. Collaborate with stakeholders, subject matter experts, and service solution providers to design and implement innovative, efficient, and sustainable solutions that meet project requirements, enhance functionality, and ensure compliance with industry standards and regulations.

6. Develop, document, implement, support, and maintain the enterprise architecture framework and plans including, but not limited to:

a) Business Architecture

b) Logical Architecture

c) Enterprise Architecture

d) System of Systems Architecture

e) Solution Architecture

f) Information Architecture

g) Application Architecture

h) Data Architecture

i) Security architecture

2.3.5 Facilitation Services

The Contractor shall:

1. Organize, design, lead, and participate in meetings, working sessions, troubleshooting sessions, and other collaborative sessions with solution/service providers, federal and contract staff, third parties, and other stakeholders as necessary.

2. Capture and/or scribe session meeting notes, decisions/recommendations, and action items.

3. Track action items to resolution and escalate any blockers.