Attachment J-4 Past Performance Questionnaire.docx

DOCX document 49 KB Posted

Attached to
Fleet Management System Solution Federal contract opportunity
Solicitation number
9594CS21Q0004
Issued by
Court Services and Offender Supervision Agency

About this file

Written by GovTribe AI ·

This document contains a past performance questionnaire for a contractor reference relating to a fleet management hardware/software system solution solicitation. The Court Services and Offender Supervision Agency is seeking a solution to manage its fleet of 69 government-owned vehicles across nine locations, requiring management functionalities. References are asked to evaluate the contractor's performance on a scale of one to six for criteria including timeliness, compliance, quality control, scheduling and overall performance. Narratives can be provided for ratings of one to three. The completed questionnaire must be returned to the agency contact by August 12, 2021 for consideration in proposal evaluations.

View the file

Other files for this federal contract opportunity

Other files attached to Fleet Management System Solution, newest first.
File Type Posted
Amendment 0002 9594CS21Q0004.pdf PDF
Amd 0001 Attachment J-4 Past Performance Questionnaire.docx DOCX document
Amendment 0001.pdf PDF
Attachment J-2 Compl w Sys Rqmts_Function.docx DOCX document
Attachment J-5 Solicitation Price Sheet 9594CS21Q0004.docx DOCX document
Attachment J-1 Fleet Management System Solution SOW.pdf PDF
Solicitation 9594CS21Q0004.pdf PDF
Attachment J-3 FAR 52.212-3.docx DOCX document

On GovTribe

Work with this file on GovTribe

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file
Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

Attachment J-4 Past Performance Questionnaire Solicitation 9594CS21Q0004 – Audit Software Solution When filled in, this document is Source Selection Sensitive Information IAW FAR 2.101 and 3.104.

1. The Court Services and Offender Supervision Agency (CSOSA) is conducting an acquisition to provide an a Fleet Management Hardware/Software System Solution for CSOSA.

2. You have been listed by (enter name of entity submitting a quote) as a current or past client reference who can serve as a past performance reference. The following information is being collected to help the CSOSA Contracting Officer evaluate past performance during the evaluation of proposals.

3. The survey should be completed by the individual most knowledgeable of the Contractor’s day-to-day operations and overall condition of services being rendered. That individual is encouraged to supplement their own knowledge of the Contractor’s performance with the judgment of others in their organization, as applicable.

4. Handwritten responses are sufficient. Please make them legible.

5. Please provide explanatory narratives for as many responses as possible. These narratives need not be lengthy, just descriptive. Space for narrative comments is included on the last page of the survey. If more space is needed, additional pages may be added.

6. As the survey relates to an ongoing source selection for the services for above identified requirement, we request that all information provided within the survey be safeguarded against unauthorized disclosure.

7. Upon completion of the questionnaire, please e-mail it to Cathy Collins at catherine.collins@csosa.gov no later than August 12, 2021 at 11:59 PM Eastern Daylight Time (EDT)

Date of Survey: ________________________________________________________________ Name of Person Completing Survey:________________________________________________ Title of the Person Completing Survey:______________________________________________ Telephone and Fax Number:_______________________________________________________ Email Address:_________________________________________________________________ Your Company/Agency:__________________________________________________________ Contract Name:_________________________________________________________________ Contract Number: _______________________________________________________________ Period of Contract Performance: ___________________________________________________ Total Dollar Amount of Contract: __________________________________________________ Your Role in this Contract: _______________________________________________________ General description of products/services required under the contract: _______________________

6. Did the contractor perform as a prime or subcontractor? _______________________________

7. Performance Information. Choose the number on the scale of 1 to 6 that most accurately describes the contractor’s performance or situation. Please provide a narrative explanation for any ratings of 1, 2 or 3.

Evaluation Ratings

Rating
Definition
1
Neutral
Performance was not observed or not applicable to the current effort being reported against.
2
Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub- element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

3
Marginal

Performance does not meet some contractual requirements. The contractual performance of the element or sub- element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

4
Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub- element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

5
Good

Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub- element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.

6
Exceptional

Performance meets contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub- element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

Place an “X” in the appropriate block using the definitions matrix above.

SCHEDULE

1.
Contractor’s responsiveness/timeliness in providing the required services.
1
2
3
4
5
6
2.
Contractor’s responsiveness/timeliness to administrative functions of the contract.
1
2
3
4
5
6
3.
Contractor’s responsiveness/timeliness in responding to questions or correspondence.
1
2
3
4
5
6
4.
Contractor’s compliance with contract terms and conditions.
1
2
3
4
5
6
5.
Were any contract concessions/changes/terminations made due to the contractor’s failure to accurately plan?
Yes
No

MANAGEMENT OF KEY PERSONNEL

6.
Demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period.
1
2
3
4
5
6
7.
Contractor’s preparation & training of personnel.
1
2
3
4
5
6
8.
Contractor’s ability to effectively manage subordinates.
1
2
3
4
5
6

Solicitation Number: 9594CS21Q0004 Attachment J-4 Past Performance Questionnaire

QUALITY OF SERVICES

9.
Provided effective quality control and/or inspection procedures to meet contract requirements.
1
2
3
4
5
6
10.
Followed approved quality control plan.
1
2
3
4
5
6
11.
Corrected deficiencies in timely manner and pursuant to their quality control procedures.
1
2
3
4
5
6
12.
Provided timely resolution of contract discrepancies.
1
2
3
4
5
6
13.
Identified problems as they occurred.
1
2
3
4
5
6
14.
Suggested alternative approaches to problems.
1
2
3
4
5
6
15.
Displayed initiative to solve problems.
1
2
3
4
5
6
16.
Developed realistic progress schedules.
1
2
3
4
5
6
17.
Met established project schedules.
1
2
3
4
5
6
18.
Contractor’s ability to assimilate & accommodate changes in contractual requirements and/or priority.
1
2
3
4
5
6
19.
Contractor’s exhibited knowledge of and compliance with Government (or other) regulations.
1
2
3
4
5
6
20.
Contractor’s demonstration of technical expertise in providing all contractual services.
1
2
3
4
5
6
21.
Contractor possession/utilization of tools/equipment necessary for adequately providing the required services.
1
2
3
4
5
6
22.
Contractor’s accomplishment in meeting the Quality standards specified for:
a. Technical Performance
1
2
3
4
5
6
b. Administrative Performance
1
2
3
4
5
6
23.
Has the Contractor ever failed to effectively control the quality of services provided? If yes, please explain in Remarks Section.
Yes
No
24.
Has a Contract Discrepancy Report (or equivalent) ever been issued? If yes, please explain in the Remarks Section.
Yes
No
25.
Has a Cure Notice or Show Cause Letter ever been issued? If yes, please explain in the Remarks Section.
Yes
No
26.
Have there been any disputes/claims relative to the contract? If yes, please explain in the Remarks Section
Yes
No
27.
Has a Contractor demonstrated the ability to correct any of the problems referenced above? If yes, please explain in the Remarks Section.
Yes
No
28.
Has a Contract been terminated for default? If yes, please explain in the

Remarks Section.

Yes
No
29.
Has an election ever been made to not exercise an option due to the Contractor’s poor performance? If yes, please explain in the Remarks Section
Yes
No
25.
Has a Cure Notice or Show Cause Letter ever been issued? If yes, please explain in the Remarks Section.
Yes
No
26.
Have there been any disputes/claims relative to the contract? If yes, please explain in the Remarks Section
Yes
No
27.
Has a Contractor demonstrated the ability to correct any of the problems referenced above? If yes, please explain in the Remarks Section.
Yes
No
28.
Has a Contract been terminated for default? If yes, please explain in the

Remarks Section.

Yes
No
29.
Has an election ever been made to not exercise an option due to the Contractor’s poor performance? If yes, please explain in the Remarks Section
Yes
No

BUSINESS RELATIONS

30.
Contractor’s management of subcontracts.
1
2
3
4
5
6
31.
Have there been any labor disputes? If yes, please explain in the Remarks

Sect ion.

Yes
No
32.
Have there been any violations of Public Law, especially the Service Contract Act? If yes, please explain in the Remarks Section.
Yes
No
33.
Contractor’s ability/willingness to consistently provide prompt and courteous service.
1
2
3
4
5
6
34.
Contractor’s ability/willingness to promptly and courteously resolve customer complaints.
1
2
3
4
5
6
35.
Contractor’s overall commitment to customer satisfaction.
1
2
3
4
5
6
37.
How would you rate the integration and coordination of all activity needed to perform this contract?
1
2
3
4
5
6
38.
How would you the Contractor’s overall performance?
1
2
3
4
5
6
39.
Would you award another contract to this Contractor? If not, please explain in the Remarks Section.
Yes
No

Remarks:

File details come from the government source that posted it. Updated .