Attachment J-003 - Sample Task Order Proposal Request (TOPR).pdf

*This is a sample TOPR for informational purposes only, as it relates to the solicitation. *

SAMPLE IDIQ Task Order Proposal

Request (TOPR) Website Services for:

Proposals Due:

Scope

The United States Senate (herein after referred to as the Office) is requesting website services for the Office of:

Statement of Work

The Contractor shall:

1. Provide design and development services for the website whose requirements are specified in this document.

2. Provide, if requested, on-going website maintenance and end-user support.

3. Provide, as needed, training for Office staff.

4. On those occasions where unforeseen external conditions elicit website performance issues, the resolution of which requires assistance from the Contractor, the Contractor shall provide up to eight (8) hours of Post-Launch Emergency Support, as requested by the SAA or the Senate office.

Project Requirements

1. Project goals

a. Modern, responsive web design that works perfectly on all devices.

b. Dynamic, streamlined, intuitive, and user-friendly.

c. Allows constituents to easily find the information and services they need.

d. Provides the ability for Office staff to easily create and manage website content.

2. Design/Layout

a. The Contractor will create a layout that meets the needs and preferences of the Office’s staff and allows site visitors to easily and intuitively navigate the website. The Contractor will work with the Office to refine the design, layout, brand colors, typography, visuals, mobile views, etc. to arrive at a final, approved design.

b. Responsive web design

i. The design should scale responsively on standard browsers and mobile devices (smart phones, tablets, etc.).

ii. Elements such as navigation should adjust appropriately based on the width of the user’s browser software using CSS media queries.

Elements will rescale, resize, or rearrange in a manner to be approved by the Office.

iii. The website interface should be tested at all possible pixel widths by resizing it in a desktop browser window from wide to thin (or using the browser inspector tools), to ensure that doing so does not “break” the web design at any width.

iv. The mobile design will be an aspect of the design approval phase.

The Office will have final approval of the responsive design at standard desktop, tablet, and smartphone widths.

3. Content Migration

a. Plan to migrate content, features, forms, taxonomy, images, PDFs, and other assets to your proposed CMS, as required by the Office.

b. The current website is hosted in:

c. Content migration is not required for websites currently in WordPress.

4. Website Interface/General Features

a. A site-wide search feature displaying organized, useful and cleanly formatted results as required by the Office.

b. Privacy Policy page.

c. All navigation elements and menus on the website should be fully editable.

d. Links to major navigation sections in the footer of every page.

5. Accessibility

a. The Contractor shall pay special attention to accessibility issues as they construct the website.

b. The Contractor shall ensure that the website complies with Section 508 guidelines for visitors with disabilities.

c. The Contractor shall pay close attention to accessibility issues as they design the website’s interface and user experience flow.

d. The Contractor shall use a Senate-provided tool to test and verify website accessibility.

e. The Contractor shall provide a report to the Office prior to launch, indicating the results of the accessibility test.

6. Home

a. Latest content or featured content, as specified by the Office, organized by type.

b. Hero Section

c. The Office should be able to choose any content to feature in this topmost area of the home page. This might include a featured article/story, event announcement, content carousel, media, photos, press releases, or any other content the Office wishes to feature.

d. Prominent links/buttons to constituent services features.

e. Approved social media feeds, as requested by the office.

7. About

a. Communicates the biographical and professional background, and committee assignments.

i. Biography

ii. Committee Assignments

8. Constituent Services

a. Section providing constituents with federal agency information and resources.

b. Include all pages and subpages on current site:

i. Scheduling Requests (Meetings and Events)

1. Information about how constituents can invite the Senator and their staff to a meeting or event.

2. Includes web forms that shall transmit data to the Office’s

CSS.

ii. Flag Requests

1. Information about flag requests with a link to pay.gov to complete the transaction.

iii. Tour Requests (Visting DC)

1. A tour request section with information about how constituents can schedule a tour of the White House or the U.S. Capitol.

2. Includes a web form that shall transmit data to the Office’s

CSS.

iv. Casework (Help with a Federal Agency)

1. A casework section with information about how constituents can receive help with a federal agency.

2. Includes a web form that shall transmit data to the Office’s

CSS.

v. Internships

1. Includes information about how constituents can apply for congressional internships and/or volunteer.

2. Includes a web form that shall transmit data to the Office’s

CSS.

vi. Grant Support

1. A grants and procurements section with information about how constituents can procure federal grants, loans, financial assistance, private funding, and other forms of support.

2. Includes a web form that shall transmit data to the Office’s

CSS.

vii. Special Recognitions (Letters from the Senator)

1. Includes information about how constituents can request a special recognition or greeting to celebrate a birthday, anniversary, or other milestone.

viii. Veterans Services

1. A Veterans Services section with information about resources for veterans.

9. Issues Features:

a. An “issues” section that lists issues of importance to the Office, with ability for Office staff to easily add/create new pages to highlight future issues.

10. News/Press

a. News, press, and other standard content types.

11. Contact

a. Includes Office locations and contact information.

12. Social Media

a. Social media icons displayed in a prominent location.

b. The ability for website visitors to share website content on social media.

Optional features (itemize in proposal)

The below features are considered optional and should be itemized accordingly if they might impact the project cost. A quote of zero hours on any given option shall imply that the feature is included with the contractor’s base website build at no additional charge.

1. About the State

a. Include a section with facts, images, and resource links related to Senator’s state.

2. Alternative Language Content

a. Implement a tool/plugin that allows the Office to create language alternatives for website content.

Proposal Instructions

This is a competitive Task Order Proposal Request (TOPR). An individual Offeror may not contact or discuss the TOPR with the Senate Office. To respond to this TOPR, log in to the Contractor portal. If you are unable access the portal, you may reply by this email with a cost table in the following format:

Line item Level of Effort (hours) Subtotal

Base project

Option 1

Option 2

Option 3

Technical and Administration Questions

Technical and Administrative questions shall be submitted by Offerors via the Contractor portal or by sending an email to the SAA Constituent Solutions Web team.

Proposal Submission

The proposal shall be due no later than the listed proposal due date and sent via the Contractor portal. Cover letters specific to this TOPR may be submitted by sending an email to the SAA Constituent Solutions Web team. No requests for extension of closing date and time will be granted. No United States Postal Service, courier deliveries, or any other delivery services or methods of delivery shall be used for this solicitation.

Proposals Not Selected

Non-selection of a proposal shall mean that either another proposal was deemed to be of greater value to the Senate, or that the Senate has elected not to award a task order.

Contractors whose proposals are not selected for award will be notified, but a debriefing will only be offered at the sole discretion of the Senate.

References

Website Services Contract Enterprise Platforms Support (EPS) Portal