2026-R-038 (RFP) Web Dev 4 Amendment 001.pdf

SECTION A – SOLICITATION/CONTRACT FORM

SOLICITATION, OFFER AND AWARD

1. CONTRACT NO. SOLICITATION NO.

2026-R-038

2. TYPE OF SOLICITATION 3. EFFECTIVE DATE

See Block 22

4. REQUISITION/

PURCHASE NO.

N/A

5. ISSUED BY CODE 6. ADDRESS THE OFFER TO (if other than Item 5)

Office of the Sergeant at Arms United States Senate Senate Office Building Washington, DC 20510

Attn: Contracts Department Office of the Sergeant at Arms United States Senate 2 Massachusetts Avenue, NE Washington, DC 20002

SOLICITATION

7. FOR INFORMATION

E-MAIL

A. NAME: Charles Blalock Procurement and Contracting Specialist

B. EMAIL: acquisitions@saa.senate.gov

8. TABLE OF CONTENTS

SEC DESCRIPTION PAGE(S) SEC DESCRIPTION PAGE(S)

PART I – THE SCHEDULE

A SOLICITATION/CONTRACT FORM 1 I CONTRACT CLAUSES 34-43

B SUPPLIES OR SERVICES AND PRICE/COSTS 2-5

C STATEMENT OF WORK 5-16 J LIST OF ATTACHMENTS 43

D PACKAGING AND MARKING 16-17 K REPRESENTATIONS AND CERTIFICATIONS 43-47

E INSPECTION AND ACCEPTANCE 17-19

L INSTRUCTIONS, CONDITIONS AND NOTICES

TO OFFERORS 48-53

F DELIVERIES OR PERFORMANCE 19-21

G CONTRACT ADMINISTRATION DATA 21-24 M EVALUATION FACTORS FOR AWARD 53-57

H SPECIAL CONTRACT REQUIREMENTS 24-34 N CONTRACTOR PROPOSAL

OFFER (Must be fully completed by Offeror)

9. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (180 calendar days unless a different period is inserted by the Offeror) from the date of receipt of offers specified above, to furnish any of the items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the specified schedule.

10. ACKNOWLEDGEMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The Offeror acknowledges receipt of amendments to the SOLICITATION for Offerors and related documents numbered and dated:

001 4/27/2026

11A. NAME

AND ADDRESS

OF OFFEROR

TIN NO Dunn & Bradstreet

12. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN

OFFER (Type or Print)

11B. TELEPHONE NO. 11C. CHECK IF REMITTANCE

ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN

SCHEDULE

13. SIGNATURE 14. DATE SIGNED

AWARD (To be completed by Senate)

15. ACCEPTED AS TO ITEMS NUMBERED

16. AMOUNT

In accordance with purchase orders issued under this contract

17. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 19

(4 copies unless otherwise specified)

ITEM

18. ADMINISTERED BY (If other than Item 5)

CODE 19. PAYMENT WILL BE

MADE BY

CODE

Office of the Sergeant at Arms United States Senate Financial Department Washington, DC 20510-7205

20. NAME OF CONTRACTING OFFICER

David W. Baker

21.UNITED STATES SENATE (signature of Contracting Officer) 22. DATE SIGNED

IMPORTANT — Award will be made on this Form, or other authorized official written notice

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 SCOPE

The United States Senate (hereinafter referred to as the “Senate”) Office of the Sergeant at Arms (“SAA”) is responsible for the delivery of Senate Office web presences on the Senate’s public internet network, www.senate.gov. In order to provide Senate Offices with services and software that meet their technical and functional requirements, the SAA will enter into contracts with web developers to design, develop, and/or maintain the Senate Offices’ public websites in part or in whole for United States Senator and Committee Offices (“Senate Office” or “Office”). The web developer(s) shall hereinafter be referred to as the “Contractor”.

B.2 DESCRIPTION OF SERVICES

The Contractor shall assist Senate Offices with the requested website services, as listed in Section B.7.1, for their public senate.gov websites. Any products or services to be furnished under this Contract shall be ordered by issuance of Task Order(s) by the Contracting Officer (see Section G.1). The Contractor will be provided with a base build that is configured with tools, features, content types, and plugins for use by Senate Office websites. The Senate reserves the right to further define and/or change requirements through contract or task order modifications.

Management rights to the site and its content, in whatever stage of completion, shall be the sole property of the Senate Office.

B.3 CONTRACT TYPE

The SAA anticipates award of hybrid Multiple Award Indefinite Delivery Indefinite Quantity (“IDIQ”) contracts utilizing both Firm-Fixed-Price and Labor-Hour Task Orders. Under a Labor-Hour Task Order, the Contractor shall not exceed the existing funding and originally proposed labor hours on the Task Order without written approval from the Contracting Officer. In addition, under a Labor-Hour Task Order, if the actual number of hours required to complete the task is lower than the number proposed, the Contractor shall invoice for the actual number of hours to complete the work. All services shall be provided at fixed labor rates that will comprise either a Firm-Fixed-Price or Labor-Hour estimate per Task Order.

The SAA may elect to award multiple IDIQ contracts for the same or similar services should it be determined it is in the best interest of the Senate. In addition, the Senate reserves the right to resolicit and award additional IDIQ Contracts later, as the SAA determines necessary at its sole discretion.

B.4 PRICING

The schedule at Section B.7.1 shall provide the firm-fixed labor-hour and monthly rates for the services offered herein under this Contract. All pricing shall be fully burdened with all administrative costs and other direct costs unless specifically otherwise identified or agreed upon by the SAA. Travel costs are not expected under this Contract, however in the event that travel outside of the Metropolitan Washington Area is required, the Contractor shall provide a Firm-Fixed-Price for the required long-distance travel and the SAA shall approve the travel by issuance of a written Task Order or Task Order modification prior to the Contractor incurring any such costs.

The Contractor shall provide website design and development, website maintenance and end-user support, training, and content migration services on an hourly basis. Alternately, Website maintenance and end-user support may also be provided monthly at a firm-fixed price (FFP). All pricing submissions shall be rounded to the nearest whole dollar, i.e., $250.46 is $250.00, $250.73 is $251.00.

The Contractor’s goal shall be to deliver all services within the task order value and period of performance, in accordance with industry best practices.

B.5 TERM

This Contract is effective for a one-year base period, which shall commence on or about January 1, 2027. The Contract will have five (5) one-year option periods. The SAA may exercise option(s) in accordance with Section H.9, Exercise of Options.

B.6 PRICE RE-DETERMINATION AND ADJUSTMENT

The Contractor may offer a price reduction at any time effective upon the date offered by the Contractor and shall apply to all services performed on or after the effective date of price change. Price increases shall be mutually agreed. Any pricing changes shall be incorporated into the Contract through a modification hereto.

B.7 PRICING SCHEDULE

The Schedule at B.7.1 contains the rates for the Contractor, which the SAA shall use and issue either Firm Fixed Price or Labor-Hour Task Orders to the Contractor as a part of this Contract.

In response to Senate-issued task order proposal requests, Contractors will submit price proposals reflecting the rates provided in the table below.

B.7.1 Schedule for Contract Line-Item Numbers (CLINs)

Base Period: January 1, 2027 – December 31, 2027

CLIN Description of Products, Supplies, or Service Unit of Measure Quantity Firm Fixed Rate

001 Website Design and Development (LH) Hour 1 $

002 Training (LH) Hour 1 $

003 Website Maintenance and End-user Support (LH) Hour 1 $

004 Content Migration (LH) Hour 1 $

005 Website Maintenance and End-user Support (FFP) Month 1 $

Option Period 1: January 1, 2028 – December 31, 2028

101 Website Design and Development (LH) Hour 1 $

102 Training (LH) Hour 1 $

103 Website Maintenance and End-user Support (LH) Hour 1 $

104 Content Migration (LH) Hour 1 $

105 Website Maintenance and End-user Support

Option Period 2: January 1, 2029 – December 31, 2029

201 Website Design and Development (LH) Hour 1 $

202 Training (LH) Hour 1 $

203 Website Maintenance and End-user Support (LH) Hour 1 $

204 Content Migration (LH) Hour 1 $

205 Website Maintenance and End-user Support

Option Period 3: January 1, 2030 – December 31, 2030

301 Website Design and Development (LH) Hour 1 $

302 Training (LH) Hour 1 $

303 Website Maintenance and End-user Support (LH) Hour 1 $

304 Content Migration (LH) Hour 1 $

305 Website Maintenance and End-user Support

Option Period 4: January 1, 2031 – December 31, 2031

401 Website Design and Development (LH) Hour 1 $

402 Training (LH) Hour 1 $

403 Website Maintenance and End-user Support (LH) Hour 1 $

404 Content Migration (LH) Hour 1 $

405 Website Maintenance and End-user Support

Option Period 5: January 1, 2032 – December 31, 2032

501 Website Design and Development (LH) Hour 1 $

502 Training (LH) Hour 1 $

503 Website Maintenance and End-user Support (LH) Hour 1 $

504 Content Migration (LH) Hour 1 $

505 Website Maintenance and End-user Support

B.8 CONTRACT CEILING AND GUARANTEED MINIMUM

The maximum ceiling of each IDIQ contract is $5,637,600.00. There is no guaranteed minimum on this IDIQ Contract. The Senate does not guarantee any work from this Multiple Award IDIQ Contract, as individual Task Orders will be competed between multiple awarded IDIQ Contract holders.

SECTION C - TASK ORDERS/STATEMENT OF WORK

C.1 INDEFINITE DELIVERY-INDEFINITE QUANTITY ("IDIQ")

This is an indefinite delivery indefinite quantity ("IDIQ") Contract.

C.1.1 Delivery or performance shall be made only as authorized by Task Orders issued in accordance with this Contract. Senate Offices shall purchase services by issuing a written Task Order executed by the Contracting Officer.

C.1.2 Any Task Order issued during the effective period of this Contract and not completed within that period shall be completed by the Contractor within the time specified in the Task Order, including any extension agreed to in writing by the SAA. The Contract shall govern the parties' rights and obligations with respect to that Task Order to the same extent as if the Task Order was completed during the Contract term.

C.1.3 The Contractor shall use SAA-provided resources solely and exclusively for providing and supporting websites in accordance with Task Orders issued under this Contract and must use Senate supplied equipment when connecting to Senate systems, networks, and VPNs. Any and all other applications, functionality, utilization, or data are strictly prohibited on, or from, interacting with SAA-provided resources. Unauthorized use of SAA-provided resources by the Contractor, its employees, or subcontractors may result in contract termination.

C.2 ORDERING

C.2.1 Any services to be furnished under this Contract shall be ordered by issuance of Task Order(s) by the Contracting Officer (see Section G.1). Orders shall be addressed to the Contractor’s point of contact in Section A, Block 11A of the Contract.

C.2.2 All delivery orders or Task Orders are subject to the terms and conditions of this Contract. In the event of conflict between a delivery order or Task Order and this Contract, the Contract shall control in accordance with Section H.1, Order of Precedence. The parties shall not use Task Orders to modify the Contract.

C.2.3 Task orders will be issued electronically by the SAA to the Contractor.

C.2.4 All Contractor price proposals must use the rates in Section B.7.1 and be submitted to the SAA for distribution to the Senate Office(s) for proposal evaluation. Each Task Order Proposal Request (TOPR) will specify the contract type (Firm Fixed Price or Labor-Hour) for the specific Task Order.

C.2.5 The SAA shall provide a method to initiate the creation or modification of Purchase Order(s), and the associated Task Order(s), to fund payments for ordered contract line items.

C.3 STATEMENT OF WORK

The Contractor shall assist the Senate Offices with the website design and development, training, content migration, and, if requested, ongoing website maintenance and end-user support of their public websites within the senate.gov domain.

Senate Offices’ website content shall be stored and managed using an SAA-provided base build. This base Content Management System (CMS) build is configured with tools, features, content types, and plugins for use by Senate Office websites. For additional information and technical requirements, refer to Attachment J-001-A Senate Web Development Guide.

General requirements are stated below:

a. All of the website content shall reside on and downloaded from senate.gov, or from other Senate-sanctioned public social media sites.

b. The site download shall be at no cost to the site user.

c. There shall be no passive personal data collection, except for Senate-provided analytics tools and security logging (external IP capture) explicitly required by Attachment J-001-A Senate Web Development Guide and Attachment J-001-B Senate Web Design Guide.

d. Personal data/smartphone resources can only be activated/used with the express permission of the site user.

C.3.1 Pre-Award Procedures

Unless otherwise provided in the Task Order Proposal Request (TOPR), the SAA will follow the below procedures for gathering Senate Offices’ website requirements and awarding Task Orders:

C.3.1.1 Offices will notify the SAA expressing an interest in creating or substantially revising their websites.

C.3.1.2 The Contracting Officer’s Representative (COR), or designee, shall work with Office staff to identify and document the Office’s website requirements (see Section C.3.4).

C.3.1.3 The SAA will issue a TOPR on a Firm-Fixed-Price or Labor-Hour basis to the IDIQ contract holders that contains the Office’s list of needs and requirements. The IDIQ contract holders will submit proposals for the requirements in the TOPR.

C.3.1.4 Based upon the Office’s evaluation of all proposals submitted, the Office will select the proposal that best meets the requirements of the TOPR and will recommend to the SAA a Contractor for award.

C.3.1.5 The SAA will notify the Contractor of the award and issue a Task Order (TO). The contractor’s task order proposal shall be incorporated into the task order when issued.

C.3.1.6 Barring any marketing restrictions, all IDIQ contract holders are entitled to submit a proposal for all TOPRs distributed by the SAA. The SAA distributing a TOPR does not constitute an authorization to start work.

C.3.1.7 Task Order Proposal Requirements

C.3.1.7.1 Task order proposals, in their entirety (including non-TOPR and TOPR specific documentation), shall not exceed twenty (20) pages.

C.3.1.8 Non-TOPR Specific Documentation

Contractors will have an opportunity to store the standard items 1-7 below which will be made available to offices engaged in the TOPR process to rebuild their sites. The Contractor is not expected to update this documentation with each TOPR, as such the Contractor’s time spent responding to TOPRs should be reduced. The documentation is modifiable at any time by the Contractor, as long as the changes do not conflict with the terms of the fully executed contract. The COR may review documentation prior to its availability to the office. If the COR determines that changes conflict with the terms of the fully executed Contract, the COR reserves the right to require the Contractor to submit a contract modification. The standard information shall include (but shall not be limited to) the following:

a. A description of the Contractor’s design approach that shall be used, including a discussion of issues to be considered and any examples provided to an office;

b. A description of the Contractor’s project management process;

c. A description of the Contractor’s support plan for tracking and escalating problems;

d. References and examples of the Contractor’s website graphic design work previously completed and available to view in a web browser;

e. A general staffing plan for website design and development projects;

f. Resumes of potential personnel to staff design and development projects; and

g. Corporate background, history, experience, and/or other generalized promotional content used to market your company to prospective clients.

C.3.1.9 TOPR Specific Proposal and Documentation

The Contractor shall provide a response to the Statement of Work requirements in the TOPR. Unless otherwise directed within the TOPR, the proposal shall:

a. address all Task Order requirements, tasks and deliverables;

b. contain a Firm-Fixed-Price or Labor-Hour proposal providing:

i itemized Feature Set Task costs, based on the rates for Website Design and Development, which shall include eight (8) hours of Post-Launch Emergency Support (CLIN 001 and successors); the Contractor’s rate(s) for Website Maintenance and End-user Support (CLIN 003 and CLIN 005, and successors);

ii itemized Training charges, based on the rates in CLIN 002 (and successors); and,

c. complete the Deliverable Schedule to represent the Contractor's proposed timeline for this project.

Proposals will be valid for six (6) months. Task and purchase order values will be calculated based on the contract line-item rates at the time of award. With the award of a Task Order, the SAA shall assign a Task Order number, identified as a suffix to the Contract number, for use as reference for the duration of the Task Order term. The SAA may modify Task Orders numbers throughout the term of the Contract, as needed.

C.3.2 Project Management

The Contractor shall utilize best practices in website development project management to assist Senate Offices through the process in a timely manner. These best practices include, but are not restricted to:

a. Taking responsibility for managing staff and tasks/activities;

b. Assigning sufficient, qualified technical and support resources;

c. Measuring and evaluating progress against the approved project plan;

d. Collaborating and communicating with the Senate Office;

e. Scheduling and implementing testing procedures and quality assurance testing in accordance with Attachment J-002 Website Testing and Quality Assurance Requirements;

f. Identifying risks and making recommendations to the Senate Office on creative and management directions;

g. Resolving deviations from the project plan; and,

h. Alerting the Senate Office and the COR when a new request falls outside of the projected scope of work.

The Contractor may be asked to communicate with all levels of the Senate Office and must have a thorough understanding of the project scope, budget, schedule, and resources. The Contractor must deliver the Office’s requested website services within the approved budget and schedule, in accordance with industry best practices, Office-initiated or caused delays notwithstanding.

C.3.3 Task Order Administration

C.3.3.1 The Senate Office will designate an Office Point of Contact (“Office POC”) who will be responsible for oversight of the Contractor’s performance for any Task Order for that Office (see Section G.3). The SAA shall provide the Contractor all necessary access and information required to accomplish each Task Order.

C.3.3.2 The Contractor shall submit an Initial Project Plan to the Office POC that shall include a Design Mockup (see Sections C.4.1 and C.4.2), production schedules, task priorities, and assignment of Key Personnel (see Section H.3). The Office POC will review the Initial Project Plan and provide comments regarding the proposed schedule and course of action within five (5) business days. The Contractor shall review the Project Plan weekly, revise, and submit the updated plan via traceable electronic means, to the Office POC for written approval of any changes.

The Contractor shall receive approval from the Office POC in writing, prior to proceeding to the next project phase, and will send a copy of that approval to the COR.

C.3.3.3 The Contractor shall submit a Weekly Status Report via email to the Office POC (and copy the COR) that contains, at a minimum, goals for the upcoming week, accomplishments during the previous week, and a work plan and resource allocation for the upcoming week.

C.3.3.4 The Contractor shall submit the deliverables to the Office POC in draft for review and comment, and in final form for Office POC acceptance. The Office POC will review each draft deliverable and provide comments and requests for changes within five (5) business days. Upon receipt of the Office POC’s comments and request for changes, the Contractor shall promptly incorporate the Office POC’s changes and deliver the final document no later than two (2) business days after receipt of the requested changes, unless otherwise mutually agreed or specified in the Task Order. The Contractor shall copy the COR on all deliverables to the POC.

During the Senate Office review process, the Contractor may be required to meet with the Office’s staff to address comments, questions, and revisions to the deliverable. Unless otherwise specified or agreed, all written deliverables shall be provided via traceable electronic means.

The SAA reserves the right to request copies of any/all documentation and communications between the Senate Office and the Contractor, in advance or in arrears of those communications.

C.3.4 Website Design and Development

C.3.4.1 The Contractor shall comply with all Senate rules, regulations and policies governing sites hosted on the Senate web servers. For further details, see Attachment J-001-A Senate Web Development Guide and Attachment J-001-B Senate Web Design Guide.

C.3.4.1.1 The Contractor shall design and develop websites that conform to the principles established for the United States Senate public website, www.senate.gov as defined in Attachment J-001-A Senate Web Development Guide and Attachment J-001-B Senate Web Design Guide. All development under this contract must be conducted in the Senate network. Contractors will not be allowed to port off-network development to the Senate network.

C.3.4.1.2 Any and all data elements gathered by the website, whether via webform or other method, shall be designed with the ability to be formatted and tagged for subsequent delivery to a destination application/system of the Office’s choosing. The Office will provide the required tag sets/formatting specifications to the Contractor.

C.3.4.1.3 Offices’ website designs must incorporate responsive design as described in Attachment J- 001-B – Senate Web Design Guide.

C.3.4.1.4 All coding used in website design should conform with Open Worldwide Application Security Project (“OWASP”) coding practices. The contractor should be aware and take steps to address the issues detailed in the OWASP Top 10. The contractor shall be responsible for remediation of any identified security flaws and the timeline for resolving issues will be based on the criticality as defined in Attachment J-005 U.S. Sergeant at Arms Standard Operating Procedures (SOPS) for Cybersecurity.

C.3.4.2 Attachment J-003 provides a Sample Task Order Proposal Request (TOPR), which will be distributed to Contractors when an Office is ready to receive proposals to (re)build their website. This is not an exhaustive example. TOPRs will be specific to the requirements of each individual office.

C.3.4.3 The Contractor shall design and develop the website in accordance with the Senate Office’s requirements, as well as assist the Office with getting its message to site visitors and “branding” of their website. Contractors are encouraged to review public facing member and committee websites on the senate.gov domain, to get an understanding of typical elements of Senate websites.

C.3.4.4 Website Design and Development documents and tasks are described in Attachment J-001-A Senate Web Development Guide and Attachment J-001-B Senate Web Design Guide.

The Contractor shall copy the COR on all required Design and Development documents upon submission to the Office POC.

C.3.4.5 The SAA shall review Attachment J-001-A Senate Web Development Guide and Attachment J- 001-B Senate Web Design Guide. periodically, and revise as needed, to reflect changes in the Senate’s web design and development environment and protocols. Although the SAA will make every effort to inform the vendors of significant changes to the Senate Web Development and Design Guides, it is the contractor’s responsibility to review the documents particularly when submitting a proposal for a task order, as well as during website design and development engagements.

C.3.4.6 All Senate Offices’ websites shall comply with all applicable Senate rules and internet usage policies, including, at a minimum, the following:

a. Internet Services and Technology Resources Usage Rules (Usage Policy)

b. Privacy Policy (General)

c. Rules of the Senate (United States Senate Committee on Rules & Administration)

The Contractor shall review the referenced documents available at www.senate.gov.

C.3.4.7 Search results shall be cleanly formatted, presenting the site visitor with results that are distinctly separated and/or grouped by content type. Search ranking and relevancy will be determined by the Senate Office, and search results shall provide the capability for site users to further refine their initial search by date, content type, taxonomy, or by other criteria specified by the Office.

C.3.4.8 The Contractor shall design and develop websites that are compatible with the Senate’s chosen Content Delivery Network (see Attachment J-001-A Senate Web Development Guide).

C.3.4.8.1 Website usability standards shall encompass industry best practices, methodologies, and guidelines. A functional, responsive mockup of the home page and all other major elements/landing pages shall be presented to the Senate Office for review, revision, and approval (see Attachment J-001- B Senate Web Design Guide).

C.3.4.9 The Contractor shall ensure conformance with Section 508 (https://section508.gov/), ADA Title II, and the latest WCAG standard applicable at delivery, and shall use the Senate-provided accessibility test tool to furnish results prior to launch. For further details, refer to Attachment J-001-B Senate Web Design Guide.

C.3.4.10 The content areas that cannot be managed by the Senate Office, if any, shall be clearly identified in the Contractor’s response to the TOPR.

C.3.4.11 The Contractor shall present a comprehensive project plan to the Office for approval prior to developing the website (see Section C.4.1).

C.3.5 Website Testing and Quality Assurance

The Contractor shall perform Website Testing and Quality Assurance to evaluate the performance of the website and its components to ensure that a Senate Office’s website functions as desired. The Contractor must adhere to the requirements specified in Attachment J-002 Website Testing and Quality Assurance Requirements.

C.3.6 Website Maintenance and End-user Support

C.3.6.1 The Contractor shall offer Website Maintenance and End-user Support to its Senate customers, as specified in Section B.7.1, CLIN 003 (and successors), and may offer CLIN 005 (and successors).

Senate Offices may decline to purchase these services.

C.3.6.2 In those instances where the Senate Office wishes to fund additional hours of Website Maintenance and End-user Support, the office shall initiate a request to order end-user support to be added to the task and associated purchase order (see Section C.2.5).

C.3.6.3 The Contractor shall provide Website Maintenance and End-user Support services during normal business hours 9:00 a.m. to 6:00 p.m. ET Monday through Friday, excluding Federal Holidays.

Website Maintenance and End-user Support shall include a human acknowledgement of any service request within fifteen (15) minutes.

C.3.6.4 All defects identified by the Senate Office as recurring problems shall automatically be escalated internally by the Contractor for resolution, in accordance with the Contractor’s established Support procedures, per Section C.3.8.

C.3.6.5 Requests for Website End-user Support will be initiated by the Senate Office and may include, but are not limited to:

a. Responding to Office inquiries;

b. Resolving problems reported by Office;

c. Changes to the structure of the website design and layout;

d. Adding, editing, or deleting website content;

e. Adding, editing, or deleting website graphics including, but not limited to, photographs and navigation buttons;

f. Editing website navigation;

g. Adding, editing, or deleting website forms and ensuring compatibility with the Office’s CSS application;

h. Adding, editing, or deleting hyperlinks to Senate-approved social networking websites;

i. Search engine optimization;

j. Website accessibility; and,

k. Website analytics.

For Website End-user Support requests consisting of website search engine optimization, website accessibility or website analytics tasks, refer to Attachment J-001-A Senate Web Development Guide for a list of Senate-provided tools.

C.3.6.6 The Contractor shall provide a Monthly Report to the Office POC (and copy the COR) that details the Office’s utilization of Website Maintenance and End-user Support hours; the Report shall be submitted by the 10th of the following month (see Section C.4.9.2).

C.3.7 Extended Website Maintenance Requests

C.3.7.1 In the event that the Senate Office requests the Contractor to provide additional Website Maintenance and End-user Support task(s) that, in their entirety, require more than five (5) hours, but fewer than thirty (30) cumulative hours, the Contractor shall prepare and submit a written proposal, first to the COR, then upon approval, to the Office POC that details the Office’s request and uses the rates in CLIN 003 (and successors), and the Contractor’s best estimate of the total number of hours required to complete the task(s) under the Firm-Fixed Price or Labor-Hour Task Order. The proposal shall contain:

a. an itemized description of the requested maintenance task(s);

b. the Contractor’s best estimate of the hours necessary to complete each of the associated tasks;

c. the cost for each of the tasks(s);

d. the total number of hours required to complete the work;

e. the total cost for the requested work; and,

f. the proposed completion date.

C.3.7.2 The Senate Office POC will review the proposal, and if the Office chooses to proceed, will sign and return the proposal to the Contractor, who may then start work. Upon receipt of the signed proposal, the Contractor shall send a copy to the COR. Under no circumstances shall the Contractor begin work on the Extended Website Maintenance Request until they have received the Office POC’s written approval of the Contractor’s proposal and have confirmed with the Office POC that the Task Order funding the request has a balance of unused Support hours sufficient to cover the hours estimated in the Contractor’s written proposal. If sufficient hours are not available, the Contractor or the Office shall initiate a request for sufficient additional hours to be added to the task and associated purchase order.

C.3.7.3 Any volume of Website Maintenance and End-user Support requests that, in their entirety, will require thirty (30) or more cumulative hours to complete, shall be treated as a Substantive Website Revision (see Section C.3.10).

C.3.8 Defect Remediation

The Contractor shall repair defects in Senate Offices’ websites at no additional cost to the Senate, regardless of when the defects are identified, and shall confirm, in writing to the Office POC and the COR, when a defect has been repaired at no additional cost to the Senate. Acceptance (see Section E.4) does not waive the Senate's rights, nor is Acceptance conclusive, with regard to latent product defects or those defects that manifest only through the extended use of the product.

C.3.8.1 Defect Remediation Protocol

When defects are identified by the Contractor, or identified and reported by the Senate Office or the COR (or designee), the Contractor must supply a report to the COR and the Office within forty-eight

(48) hours containing:

a. a description of the deficiency;

b. the remediation plan and schedule;

c. an explanation of how the contractor’s quality control protocols failed in this instance;

d. the contractor’s plan to prevent the same defect in the future; and

e. a report from the Contractor confirming this was an isolated incident and none of their other

Senate web clients have the same deficiency.

If the Contractor discovers or learns a web design defect may or is likely to be present in the websites for other Senate Offices, the Contractor will inform the COR which sites have or may have the same defect. The SAA will inform those Offices of the defect and the Contractor's plan to remediate the defective websites.

C.3.9 Documentation and Training

C.3.9.1 If requested in the TOPR, the Contractor shall develop electronic versions of all website documentation needed to use, implement, and maintain the website and present such documentation to the Office POC and the COR prior to a production launch of the website.

C.3.9.2 The Contractor may be requested by the Office to provide Training, as specified in CLIN 002 (and successors).

C.3.10 Substantive Website Revisions

Following the Senate Office’s Acceptance of a website, in the event that the Office requests the Contractor to perform revisions to the Office’s website that will require thirty (30) or more cumulative hours to complete, this request shall be considered a Substantive Website Revision.

C.3.10.1 When the Contractor determines that the request will require Substantive Website Revision, the Contractor shall notify the COR and the Office POC in writing that the request qualifies as a Substantive Website Revision and prepare and submit a document that describes the Contractor’s understanding of the work to be performed.

The SAA will review the Contractor’s documentation and, if the requested modifications would result in an essentially new website, will issue a competitive TOPR. If the SAA determines the request is a website revision only, the SAA will issue a Task Order modification to the Contractor.

C.3.10.2 When responding to the TOPR, the Contractor’s price proposals shall be provided to the Senate Office using the rates in CLIN 001 (and successors), and the Contractor’s best estimate of the total number of hours required to complete the project.

The Contractor shall not begin work on the website revisions until the Task Order has been issued.

C.3.11 Technical Requirements and Programming Standards

C.3.11.1 General Technical Requirements

Senate Offices’ website content shall be stored and managed through the use of a SAA-provided CMS.

C.3.11.1.1 The Contractor shall adhere to all requirements and guidelines in Attachment J-001-A Senate Web Development Guide.

C.3.11.1.2 The official Seal of the United States Senate cannot be used as a graphical element on the site, (per Public Law 105-55: Sec. 308. (a) Section 713(a) of title 18, United States Code).

C.3.11.2 CMS Requirements

The Contractor shall develop websites compliant with the Senate-provided CMS solutions referenced in Attachment J-001-A Senate Web Development Guide. Requests for additional features or functionality of those CMS options must be submitted to the COR for SAA-written approval prior to inclusion of such functionality in any Task Order proposal.

C.3.11.3 Senate Supported Software List

C.3.11.3.1 Attachment J-004 Senate Supported Software List contains the list of software the SAA currently supports. Updates to the list are made approximately every six (6) weeks and will be provided to the Contractor. All Contractor development software shall be operable with any additions or changes to these lists at the time that the changes or additions become effective.

C.3.11.3.2 The SAA shall provide the Contractor access to any necessary Senate resources on the Senate network in order to complete work on the Senate Office website(s). However, the SAA retains the right to determine applicability of the request and to deny access to the Senate network as necessary.

C.3.12 Contractor Promotional Materials

Any Contractor documents or other materials or media provided to Senate Offices containing product comparisons or relative merits between website development Contractors and related content is not permitted. The materials shall only reference the Contractor’s own offerings, and must not reference, refer to, compare, or contrast the Contractor’s offering with any other offerings.

C.4 TASKS AND DELIVERABLES

The Contractor shall be required to provide the Senate Office (with a copy to the COR) of the following deliverables, which include, but are not limited to:

C.4.1 Project Plan and Weekly Status Reports

The Contractor shall provide the Office POC a Project Plan via email outlining the major milestones of the project. The level of detail in this plan shall be sufficient to make clear to the Office the deadlines of the Contractor, as well as those of the Office, and the tasks each are responsible for and deadlines for completion of those tasks (see Section C.3.3.2).

The Contractor shall submit a Weekly Status Report via email to the Office POC (see Section C.3.3.3).

C.4.2 Design Mockups

The Contractor shall provide design mockups (see Attachment J-001-B Senate Web Design Guide). The Contractor shall submit these documents for the Office POC’s approval prior to initiating design-dependent tasks of the project.

C.4.3 Site Design and Development Documents/Tasks

Specific details of a Senate Office’s desired website design shall be listed in an individual TOPR. Please refer to Attachment J-003 Sample Task Order Proposal Request (TOPR), for an overview of the types of website features commonly considered by Senate Offices. Please refer to Attachment J-001-B Senate Web Design Guide for additional details regarding design-related tasks.

C.4.4 Training

The Contractor shall provide the Training required for designated Senate Office staff to use, implement and maintain the website (see Section C.3.9).

C.4.5 Test Plan(s)

The Contractor shall develop specific Test Plans for use during website testing phases. The Contractor shall utilize these Test Plans during each testing phase and provide the Test Plans and results to the Office POC (with a copy to the COR) for review and approval, as specified in Attachment J-002 Website Testing and Quality Assurance Requirements.

C.4.6 Documentation

The Contractor shall provide electronic versions of all Documentation needed to use, implement, and maintain the website (see Section C.3.9).

C.4.7 Website Maintenance and End-user Support

The Contractor shall offer Website Maintenance and End-user Support. When Website Maintenance and End-user Support services have been purchased by the Senate Office, the Contractor shall provide a Monthly Report to the Office POC, with a copy to the COR (see Section C.3.6.6).

C.4.8 Task Order Status Notifications

Following the Senate Office’s written Acceptance of the website, the Contractor shall notify the Office POC in writing of the date that Website Exception Period ends (see Attachment J-002 Website Testing and Quality Assurance Requirements), upon which charges for Website Maintenance and End-user Support (purchased by the Senate Office) shall begin the following day. The SAA recommends issuing a Task Order for Website Maintenance and End-user Support services to complete any further changes.

In order to provide the Senate Office with sufficient time to purchase additional or extend any existing Website Maintenance and End-user Support services, the Contractor shall notify the Office POC in writing:

a. when a Task Order period of performance (POP) for Website Maintenance and End-user Support has thirty (30) calendar days remaining; or,

b. when 75% of the funds for the Task Order for Website Maintenance and End-user Support have been expended (see Section H.17).

C.4.9 Reports

C.4.9.1 Weekly Status Report

The Contractor shall submit a Weekly Status Report to the Senate Office POC and copy the COR (see Section C.3.3.3).

C.4.9.2 Monthly Report

For Senate Offices that have purchased Website Maintenance and End-user Support, the Contractor shall prepare and submit a report (see Section C.3.6.6) to the Senate Office POC that provides the information below:

a. total number of Support hours used in the reporting period (in 15-minute increments);

b. date(s) the hours were utilized;

c. description, broken down by hour(s), of the task(s)/service(s) provided; and

d. the number of Support hours remaining.

This report shall be provided even if the Senate Office does not use any Website Maintenance and End-user Support hours for a particular month.

SECTION D - PACKAGING AND MARKING

D.1 MARKING OF REPORTS

All information submitted, including but not limited to, forms, reports, or data to the Contracting Officer COR, or Senate Office POC, as directed by the Task Order, shall be prepared for shipment in accordance with best commercial practices; and must clearly indicate the Contract number for which the information is being submitted. Technical data ordered by the Senate must be packaged, packed, and marked in accordance with the best commercial practices. Costs are the responsibility of the Contractor.

D.2 PACKING AND PACKAGING

Preservation, packaging, and packing for all items delivered hereunder shall be in accordance with best commercial practices and adequate to ensure acceptance by common carrier and safe arrival at the destination. Packing and packaging materials shall provide protection from abuse during handling and from environmental, magnetic, and electrical damage during handling and subsequent future storage, possibly under less than desirable conditions.

D.3 SHIPPING AND DELIVERIES

D.3.1 Deliveries will be made to the Senate, F.O.B. Destination, and subject to Senate security procedures. The security procedures are subject to change as the situation warrants and may entail the inspection of packages and/or off-site inspection of delivery vehicles, see Section J, Attachment J-008 Senate Delivery Procedures.

D.3.2 The term "F.O.B. Destination," means supplies shall be delivered to the destination specified by the Senate at the expense of the Contractor. The Senate will not be liable for any delivery, storage, demurrage, accessorial, or other charges involved before the actual delivery of the supplies to the destination, unless such charges are caused by an act or order of the Senate acting in its contractual capacity.

D.3.3 The Contractor is responsible for any loss of and/or damage to the goods occurring before receipt of the shipment by the consignee at the delivery point.

SECTION E - INSPECTION AND ACCEPTANCE

E.1 DEFINITIONS

E.1.1 "Services" includes services, workmanship, and documentation furnished or utilized in the performance of services, and records and information from the Contractor relating to contract administration functions.

E.1.2 "Acceptance" means the act of the Contracting Officer or other authorized representative of the Senate (e.g., COR or Senate Office POC), by which the Senate assumes for itself, ownership of existing and identified supplies, or approves specific services, as partial or complete performance of the Contract.

E.1.3 "Correction" means the elimination of a defect by the Contractor.

E.1.4 “Defect,” is a website malfunction in which the entire website or parts/components of the website, are not functioning properly due to programmer error, improper installation or configuration of a website component, or the result of changes made directly or indirectly to the website by the Contractor.

E.1.5 “Website Maintenance and End-user Support” means the Contractor’s services that provide assistance with Senate Office users’ website questions and problems, as well as requests for help with minor website updates/revisions.

E.1.6 “Website Failure Downtime” means any period of time in which the Senate Office’s website is not fully operable due to intermittent or consistent failure so that any component or portion of the website cannot be used, or that those components or portions of the website do not operate in accordance with the specifications in the Task Order.

E.1.7 “Post Launch Emergency Support” is support authorized to resolve those website performance issues that arise from unforeseen external conditions and that require immediate attention of the Contractor outside of Senate business hours. The invocation of Post-Launch Emergency Support will be at the discretion of the SAA, to be communicated to the Contractor by the COR.

E.2 INSPECTION - GENERAL REQUIREMENTS

E.2.1 The SAA shall have the right with reasonable advance notice to send its representative into areas assigned for the Contractor employees' use at any time for inspection or other purposes approved by the Contracting Officer.

E.2.2 All Senate facilities utilized by the Contractor in performance of work under this Contract shall be subject to inspection by SAA officials.

E.2.3 The Senate shall permit access and provide the necessary means to do so for all services provided by the Contractor under this Contract.

E.3 INSPECTION OF GOODS/SERVICES

E.3.1 The SAA has the right to inspect and evaluate all goods and services provided or performed under this Contract at all reasonable times and in a manner that will not unduly delay the work.

E.3.2 If any of the goods or services provided or performed are found not to conform with Contract requirements, the SAA may require the Contractor to provide a correction or to re-perform the services again in conformity with Contract requirements, at no increase in Contract or Task Order amount. The goods and services offered the Senate must, at a minimum, include the technical features and functionality certified by the Contractor and such portions or elements of the Contractor's proposal as incorporated into the Contract or Task Order.

E.4 RESPONSIBILITY FOR INSPECTION AND ACCEPTANCE

E.4.1 Website Acceptance

The Contractor may present the website to the Senate Office POC for written acceptance, in accordance with the provisions Attachment J-002 Website Testing and Quality Assurance Requirements. Exit from Post-Production Monitoring Period. Acceptance obtained from the Senate Office POC (“Acceptance”) shall constitute the Senate Office’s acceptance of the website as complete and operational, as specified in the Task Order.

E.4.1.1 Once the website has been accepted, the Exception Period shall commence, see Attachment J- 002 Website Testing and Quality Assurance Requirements, and the Contractor shall promptly respond to all Warranty claims by the Senate Office.

Acceptance does not waive the Senate's rights nor is Acceptance conclusive with regard to latent product defects or those defects made manifest only through the extended use of the product.

E.4.1.2 Acceptance will be made by the Senate Office POC; rejections, if necessary, will be made by the Contracting Officer.

E.4.2 Website Non-Acceptance

E.4.2.1 The Senate Office may choose not to accept a deliverable or website designed by the Contractor.

The Contractor shall be responsible for addressing deficiencies noted by the Office in accordance with this section. The Office will provide the Contactor with a list of website items that are not functioning as specified. The Contractor shall provide a response within three (3) business days that itemizes the steps that the Contractor shall take to fix and/or replace any defective part or parts of the website, at its own expense (including the entire website, if necessary).

E.4.2.2 In the event the Senate Office permits the Contractor to cure the default and remediate its performance, the Contractor shall not remove the rejected website until the Contractor has installed a suitable replacement website, which functions in accordance with the Task Order specifications.

However, the Contractor will remove the rejected website upon written request of the Office.

E.4.2.3 If a deliverable or website is not remedied by the Contractor at the satisfaction of the Office, the Office may, at its discretion, reject the deliverable or website and may seek to terminate the Task Order. In the event of termination, the Contractor shall return all payments and assumes liability, if any, up to and at the time of rejection (see Sections I.20 and I.21). Rejection releases the Senate Office from obligation to make all future payments.

The omission of an explicit description of a particular task does not relieve the Contractor of the responsibility of completing all tasks required to successfully implement the website in the Senate Office environment.

E.5 CLIN Performance

Under this Contract, performance of a CLIN shall be considered to have occurred as follows:

a. IDIQ – delivery of products or services by the Contractor and acceptance by the Senate;

b. Fixed Price – the end of each calendar month for the period of performance; and

c. Fixed Price Labor Hour – the end of each calendar month in which work was performed.

SECTION F - DELIVERIES AND PERFORMANCE

F.1 DELIVERABLE ITEMS

The Contractor shall complete all work hereunder in accordance with the Contract or applicable Task Order, including delivery of all goods and services, effective from the date of the Contract and/or notice to proceed.

F.2 PLACE OF PERFORMANCE

All work to be completed under this Contract shall be at the Contractor's site(s), Senate facilities, and designated locations as specified in Task Orders issued under this Contract, unless written authorization is obtained in advance from the Contracting Officer. The Contractor must be staffed with qualified personnel sufficient to handle multiple concurrent requests for assistance.

F.2.1 The location of any Contractor (or Subcontractor) must have a Contractor-secured, dedicated computer system. The Contractor is responsible for ensuring Subcontractor equipment meets all security requirements of the Contract applicable to Contractor.

The Senate or its designee reserves the right to audit the Contractor’s sites, including home offices and Subcontractor offices.