Attachment I- Performance Work Statement.pdf
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- Attached to
- Water Softener Service- Tobyhanna Army Depot
- Solicitation number
- W51AA1-26-Q-A014
- Issued by
-
Department of the Army
About this file
This Performance Work Statement (PWS) describes a contract for water softener replacement and maintenance at Tobyhanna Army Depot. The scope involves installing 4 new water softening systems in multiple buildings, including removing old equipment and installing new Simplex Water Softening Systems with 20" Big Blue Filter Housing and 25 Micron Water Filters. The contractor will also provide monthly maintenance services for 14 existing water softener systems, which includes water hardness testing, regeneration timing adjustments, salt level monitoring, and filter replacements.
The contract will be a Firm Fixed Price with a base year and two option years. Key requirements include using Sun Gen 40 Iron Fighter salt, maintaining water hardness below 3 degrees, and providing monthly written reports documenting service details. The systems will be located in various buildings such as paint booths and wash bays, with specifications including 60,000 Grain Capacity, 1.6 GPM minimum flow, and 30 GPM peak flow. The contractor must comply with environmental regulations, safety standards, and Tobyhanna Army Depot's specific operational requirements throughout the contract period.
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Text version
9/16/25
Performance Work Statement (PWS) Water Softener Replacement & Maintenance
Part 1 General Information
STATEMENT OF WORK
1. GENERAL: This is a non-personnel service contract to provide and install 4 new replacement water softeners in various locations at Tobyhanna Army Depot see Table 1. The contractor shall also provide a monthly water softener service for 14 water softener systems, providing treated water for process equipment see Table
2. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
Table 1 Replacement Systems & Locations
Location Type Filter
Building 30 (Paint Booth 224) Duplex Alternating Systems with 2 Brine Tanks BB Filter
BB
Building 30 (Paint Booth 230) Duplex Alternating Systems with 2 Brine Tanks BB Filter
BB
Building 9 (Paint Booth A-D) Twin System with 1 Brine Tank BB Filter BB
Building 1C Bay 2 (Flow Water Jet)
Twin Systems with 1 Brine Tank no Filter
Table 2 Monthly Service
Location Type System
Building 1C Bay 2 (Flow Water Jet)
Twin Systems with 1 Brine Tank no Filter
Building 1C Bay 2 (OMax Water Jet)
Duplex Alternating Systems with 2 Brine Tanks no Filter
Building 1C Bay 4 (Wash Bay 1) Simplex System with 1 Brine Tank BB Filter
Building 1C Bay 4 (Wash Bay 2) Simplex System with 1 Brine Tank BB Filter
Building 1E (Wash Bay) Simplex System with 1 Brine Tank BB Filter
Building 3 Bay 4 Simplex System with 1 Brine Tank no Filter
Building 9 (Paint Booth A-D) Twin System with 1 Brine Tank BB Filter
Building 9 (Paint Booth A-D) Twin System with 1 Brine Tank BB Filter
Building 10C (Wash Bay) Simplex System with 1 Brine Tank BB Filter
Building 15 (Wash Bay) Simplex System with 1 Brine Tank BB Filter
Building 30 (Wash Bay 1) Duplex Alternating Systems with 2 Brine Tanks BB Filter
Building 30 (Wash Bay 2) Duplex Alternating Systems with 2 Brine Tanks BB Filter
Building 30 (Paint Booth 224) Duplex Alternating Systems with 2 Brine Tanks BB Filter
Building 30 (Paint Booth 230) Duplex Alternating Systems with 2 Brine Tanks BB Filter
1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personnel services necessary to install 4 new Water Softening systems identified in Table 1 and provide monthly water softener services for 14 water softener systems, providing treated water for process equipment see Table 2.
1.2 Background: Tobyhanna Army Depot has hard water which causes premature failure of equipment that utilizes the Depot’s water supply. To mitigate this problem water softeners are installed for equipment that has a higher potential for failure due to mineral content of the water. This contract will replace 4 old water softeners for equipment which are no longer functioning properly with new water softener. This contract will also provide monthly water softener services for 14 softeners that provide treated water to process equipment.
1.3 Scope: Contractor will install 4 new water softeners in
locations identified in Table 1. The contractor shall remove old equipment in the Building 30 (Booths 224 & 230), Building 9 (Booths A-D) and Building 1C Bay 2 (Flow Waterjet) and properly dispose of old equipment. Each location will have a new Simplex Water Softening System with a 20” Big Blue Filter Housing and 25 Micron Water Filter or equivalent installed on the inlet to the softener (this will filter any sediment prior to softening). The contractor shall install ball valves on both the inlet and outlet of filter housing. The contractor shall mount filter holding bracket to the wall location as needed. Contractor shall install a sampling port at a convenient location after the softener output.
The new Simplex System will meet the following specifications.
- 60,000 Grain Capacity Minimum.
- 1.6 GPM minimum flow, 30 GPM peak flow.
- One (1) - 12” diameter by 52” typical vessel height with 2.5" threaded neck, non-coded fiberglass reinforced 150 psig pressure rated vessel.
- Internal piping consists of a PVC riser tube and lower basket assembly.
- One (1) - brass 1" multiport valve, without hard water bypass piston.
- One (1) - Brine tank.
- The resin layer consists of 2 cubic feet of C-211 Resin.
- Process steps are automated by a mechanical time clock housed in an enclosure.
- Pretreatment system is being operated as a system type 00, simplex configuration for single unit operation.
- Supply voltage: 120 VAC (transformer to 24 VAC supply).
1.3.1 Monthly Services: Contractor will provide monthly water softener services for 14 water softening systems identified in Table 2. Services will include water hardness testing, and any adjustments required to bring the hardness to a “<3” hardness result. Contractor will ensure times are correct on the softener timer/control with a regeneration time of 0200, regeneration should be based on water usage not a nightly regeneration unless there is a need for nightly regeneration. Contractor will ensure the salt level is over half full in the brine tank. The salt preferred is the Sun Gen 40 Iron Fighter or Equivalent. If the system is identified as having a Big Blue (BB) water filter contractor will replace the cartridge monthly with a 20” 25 Micron filter element. Contractor shall provide a written report after each service visit that shows harness results, salt added, adjustment made, filters replaced, and any recommendations or problems discovered that couldn’t be corrected on the spot.
1.4 Period of Performance: The period of performance shall be for one (1) base year and two (2) option years.
1.5 General Information
1.5.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.
1.5.2 Recognized Holidays: Vendor will not be required to work on holidays
- New Year’s Day - Labor Day
- Martin Luther King Jr.’s - Birthday Columbus Day
- President’s Day - Veteran’s Day
- Memorial Day - Thanksgiving Day
- Independence Day - Christmas Day
- Juneteenth
1.5.3 Hours of Operation: The contractor is responsible for
conducting business, between the hours of 7:00 – 4:30 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.5.4 Place of Performance: The work to be performed under this contract will be performed at Tobyhanna Army Depot, locations identified in Table 1 and Table 2 or alternate.
1.5.5 Type of Contract: The government will award a Firm Fixed Price contract.
1.5.6 Security Requirements: Contractor personnel performing work under this contract must have a 648C Security Background Check on file at time of the proposal submission and must maintain the level of security required for the life of the contract.
1.5.7 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.
1.5.8 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration.
The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.9 Key Personnel: The following personnel are considered key personnel by the government: Ryan Parchinski. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.
1.5.10 Identification of Contractor Employees: All contract
personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to wear visitor badges issued by Tobyhanna Army Depot Security.
1.5.11 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.5.12 Organizational Conflict of Interest: Contractor and
subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the
OCI.
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1. DEFINITIONS:
2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such an appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.
2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.
2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the
PWS.
When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the people that are listed in the proposal.
2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10. QUALITY CONTROL. All necessary measures taken by the
Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have a contract with the subcontractor.
2.1.12. WORK DAY. The number of hours per day the Contractor
provides services in accordance with the contract.
2.1.12. WORK WEEK. Monday through Friday, unless specified
otherwise.
2.2. ACRONYMS:
ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation
HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:
4.1 General: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personnel services necessary to replace 1 Water Softener and install 4 New Water Softeners identified in Table 1. Contractor will provide monthly water softener services for 14 water softener systems, providing treated water for process equipment identified in Table 2.
PART 5
SPECIFIC TASKS
5. Specific Tasks:
5.1. Basic Services. The contractor shall provide services to perform the following:
During the base year, within 90 days of award, the contractor shall install 4 new water softeners in locations identified in Table 1. The contractor shall remove old equipment in the Building 30 (Paint Booths 224 & 230), Building 9 (Paint Booths A-D) and Building 1C Bay 2 (Flow Waterjet) and properly dispose of old equipment. Each location will have a Simplex Water Softening System or equivalent with a 20” Big Blue Filter Housing and 25 Micron Water Filter installed on the inlet to the softener (this will filter any sediment prior to softening). Contractor will install ball valves on both the inlet and outlet of filter housing as needed. Contractor will mount filter holding bracket to the wall location as needed. Contractor will install a sampling port at a convenient location after the softener output. New Simplex System will meet the following specifications.
- 60,000 Grain Capacity Minimum.
- 1.6 GPM minimum flow, 30 GPM peak flow.
- One (1) - 12” diameter by 52” typical vessel height with 2.5" threaded neck, non-coded fiberglass reinforced 150 psig pressure rated vessel.
- Internal piping consists of a PVC riser tube and lower basket assembly.
- One (1) - brass 1" multiport valve, without hard water bypass piston.
- One (1) - Brine tank.
- The resin layer consists of 2 cubic feet of C-211 Resin.
- Process steps are automated by a mechanical time clock housed in an enclosure.
- Pretreatment system is being operated as a system type 00, simplex configuration for single unit operation.
- Supply voltage: 120 VAC (transformer to 24 VAC supply).
The contractor will provide monthly water softener services for 14 water softening systems identified in Table 2. Services will include water hardness testing, and any adjustments required to bring the hardness to a “<3” hardness result. Contractor will ensure times are correct on the softener timer/control with a regeneration time of 0200, regeneration should be based on water usage not nightly regeneration unless there is a need for nightly regeneration. Contractor will ensure the salt level is over half full in the brine tank. The salt preferred is the Sun Gen 40 Iron Fighter or Equivalent. If the system is identified as having a Big Blue (BB) water filter contractor will replace the cartridge monthly with a 20” 25 Micron filter element. The contractor will provide a written report after each service visit that shows harness results, salt added, adjustment made, filters replaced, and any recommendations or problems discovered that couldn’t be corrected on the spot.
1.0 Depot Access
1.1 A background check and approval from TYAD Security Operations Branch is required for all contractor and subcontractor personnel prior to on-site access at TYAD. All persons seeking entrance to TYAD shall submit to and comply with all security standards and requirements in force at the time such persons are seeking entry. All contractors, regardless of resident status or citizenship, will be subject to vehicle search and intense in-processing by TYAD security personnel prior to being granted access to TYAD. This security screening process may be time consuming and access may be delayed or denied. The contractor shall ensure ELTY Form 648-C is completed for all contractor and subcontractor personnel requiring depot access to include warranty services. The TYAD point of contact (POC) will provide ELTY Form 648-C, Request Access to Tobyhanna Army Depot, to the contractor/vendor at least ten days prior to the expected visit date for completion. The contractor/vendor shall return the completed ELTY Form 648-C to the TYAD POC in a timely manner so the same may be submitted to Security for processing no later than seven days prior to the visit. All of the required fields on the form shall be complete and accurate by the contractor/vendor for timely processing. This requirement is inclusive of on-site supervisory or managerial personnel and sub-contractor personnel that the Contractor anticipates will be performing work or visiting on-site. This security screening does not relieve the contractor of any responsibilities to conduct thorough pre-employment background checks and drug screening. Contractor workers will not be granted access to the work site until security screening is completed and access is approved. Any contractor personnel on-site who fail screening will not be permitted further access to TYAD. See “Access and General Protection/Security Policy and Procedures” below.
1.2 Please submit the completed ELTY Forms 648-C form(s) to the COR or POC.
2.0 TYAD SECURITY REQUIREMENTS FOR THE CONTRACTOR
ANTI-TERRORISM OPERATIONS SECURITY (AT OPSEC) REQUIREMENTS:
Security Operations (SECOPS) Requirements to be Inserted into All Contracts (Updated July 2024)
All Tobyhanna Army Depot (TYAD) contracts and other acquisition-related documents must ensure privacy and security controls follow this information, and that contractors and service providers protect Privacy Act information in the same way the organization adhering to the Federal Acquisition Regulations (FAR) Privacy Act provisions (Subparts
24.1 and 24.2) and include the specified contract clauses (Parts 52.224-1 and 52.224-2), as appropriate, to ensure that personal information is protected as mandated.
In addition to the changes authorized by the clause of this contract; should Force Protection Condition (FPCON) at the installation change, the Government may require changes in contractor security matters and/or processes.
FPCON impact on work levels.
Current FPCON: Bravo
FPCON Charlie: Applies when a hostile incident occurs within the CDR’s area of interest (AOI), or intel is received indicating a hostile act or targeting against DoD elements, PAX, or facilities is likely.
FPCON Delta: Applies when a terrorist attack or hostile act has occurred or is anticipated against specific installations or operating areas.
(Please annotate with an X which option may apply.
If option 1 applies, indicate which contracted services will be affected in the brackets)
1. __X__ During FPCONs Charlie and Delta, all services are discontinued. All services will resume when the FPCON level is reduced to level Bravo or lower.
2. _____This contract and its employees are considered mission essential. Therefore, all contractor employees are required to report for duty and remain on duty during declared emergencies and/or elevated FPCON levels unless otherwise directed by the contacting officer via the appropriate COR.
Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.
Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.
The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation.
Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.
(If Required) The contractor shall provide support during contingencies, exercises, heightened operations, and adverse weather or security closures in the accomplishment of performance requirements. From time to time, the Base Commander may decide to close all or part of a base in response to an unforeseen emergency or similar occurrence.
Such emergencies include adverse weather such as snow, or ice, "an act of God,” such as tornado or earthquake, or a base disaster such as a gas leak or fire.
Emergency Communications and Services.
If assigned to TYAD for seven-days or longer, contractors will enroll in the ALERT! Mass Warning Notification System (MWNS) at https://alertservices.csd.disa.mil/.
Alert! MWNS is NOT optional - it is a Headquarters Department of the Army (HQDA) requirement to be a registered user.
Due to the life-safety implications of the information being relayed and the requirement to provide immediate alerts and warnings, personnel assigned to TYAD must ensure that their personal contact information, including after-duty hours contact information, as appropriate (e.g., personal cellular phone numbers or landline phone numbers), e-mail addresses, home address, etc., are entered into the system and regularly updated or verified every 90 days to remain current and accurate.
• A Common Access Card (CAC) is required to register for ALERT!
• If a CAC has not been deemed necessary for the contractor (see below paragraph:
Common Access Card (CAC), COR will send the following information to usarmy.tyad.tyad.mbx.secops-at@army.mil to manually input personnel data into ALERT!
• Full Name
• Cell Phone
• Is SMS ok for alerts? Yes or No
• Contractor: For what Cost Center
• Name of COR
• Expected length of contract
In the event of a life-threatening emergency or natural disaster, COR will account for assigned contractors. COR will send personnel accountability report to Emergency Operations Center (EOC).
Base closure announcements will be disseminated via ALERT! MWNS.
Antiterrorism (AT) Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training prior to contract report date. This training is required for any additional or new contractor employees, who start after that period. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR/POC within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jko.jten.mil course# JS-US007 for their training.
Completion of contractor employee training will be documented on ELTY form 583, TYAD On-Post Training Record, or contractor equivalent. As applicable, contractor employees must complete annual AT awareness training as it pertains the length of the contract.
iWATCH Army Training. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to https://usg01.safelinks.protection.office365.us/?url=https%3A%2F%2Falertservices.csd.disa.mil%2F&data=05%7C02%7Claura.l.mulrooney.civ%40army.mil%7C73b946e509c9422bb19c08dc2d608869%7Cfae6d70f954b481192b60530d6f84c43%7C0%7C0%7C638435139818984692%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=PJ4RKmcoiR9WhaAPRYf0PSx61qOIYMxQF2NUrxa53dM%3D&reserved=0 mailto:usarmy.tyad.tyad.mbx.secops-at@army.mil https://jko.jten.mil/ the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award. Contractors and all associated sub-contractors will be briefed by the TYAD Antiterrorism/Force Protection officer. It is recommended this training be conducted as part of an initial entry briefing or unit/organization newcomer’s briefings. Send training requests to usarmy.tyad.tyad.mbx.secops-at@army.mil, completion of contractor employee training will be documented on ELTY form 583, TYAD On-Post Training Record or contractor equivalent.
Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by TYAD Law Enforcement. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy.
Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.
A background check and approval from Tobyhanna Army Depot (TYAD) Law Enforcement is required for all contractor and subcontractor personnel prior to on-site access at TYAD. All persons seeking entrance to TYAD shall submit to and comply with all security standards and requirements in force at the time such persons are seeking entry. All contractors, regardless of resident status or citizenship, will be subject to vehicle search and intense in-processing by TYAD security personnel prior to being granted access to TYAD. This security screening process may be time consuming, and access may be delayed or denied. The contractor shall ensure ELTY Form 648-C is completed for all contractor and subcontractor personnel requiring depot access to include warranty services. The TYAD point of contact (POC) will provide ELTY Form 648- C, “Request Access to Tobyhanna Army Depot” to the contractor/vendor at least ten days prior to the expected visit date for completion. The contractor/vendor shall return the completed ELTY Form 648-C to the TYAD POC in a timely manner so the same may be submitted to Security for processing no later than seven days prior to the visit. All the required fields on the form shall be complete and accurate by the contractor/vendor for timely processing. This requirement is inclusive of on-site supervisory or managerial personnel and sub-contractor personnel that the contractor anticipates will be performing work or visiting on-site. This security screening does not relieve the contractor of any responsibilities to conduct thorough pre-employment background checks and drug mailto:usarmy.tyad.tyad.mbx.secops-at@army.mil screening. Contractor workers will not be granted access to the work site until security screening is completed and access is approved. Any contractor personnel on-site who fail screening will not be permitted further access to TYAD.
Submit the completed ELTY Forms 648-C form(s) to the COR or POC. Ensure contracts include the provisions that check for the possibility of and prevent undocumented workers for inclusion in contracted work related to Army missions.
The company will ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.
Common Access Card (CAC): [If applicable.] Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.
Contractors shall be identified with Government issued identification card (e.g., Common Access Card (CAC) or unit specified identification card). When required, contractor personnel shall comply with local security policies to wear their identification card in a standardized manner, clearly visible attached to the torso of the exterior garment above the belt and below the shoulders except when in use (i.e., inserted in a computer CAC reader) or when in controlled areas requiring other credentials as the primary method of identification. To access any Government base and certain facilities, the contractor shall present required identification card upon demand. Upon exit from Government facilities, the contractor shall conceal their credentials (CAC or other credentials) from plain view.
The contractor and Contractor Security Manager/Officer shall coordinate with the COR for Government credential issues.
For contractors that do not require CAC, but require access to a DoD facility or installation: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.
Collection of Badges: The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:
1. When no longer needed for contract performance
2. Upon completion of the Contractor employee’s employment
3. Upon contract completion or termination
The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements. The Contractor shall insert the substance of this clause, including this paragraph, in all subcontracts when the subcontractor’s employees are required to have routine physical access to a federally controlled facility and/or routine access to a federally controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in of this section, unless otherwise approved in writing by the Contracting Officer. The company will return all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility.
Contractor personnel will obtain a vehicle pass for access to the military installation and Common Access Cards (CAC) for computer access, if applicable.
Security Clearances. [If applicable.] Performance of work will require access to classified information or equipment IAW the DD Form 254, Contract Security Classification Specification, provided as an attachment. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor. If subsequent to the date of this contract, the security classification or security requirements under this contract are changed by the Government and if the changes cause an increase or decrease in security costs or otherwise affect any other term or condition of this contract, the contract shall be subject to an equitable adjustment as if the changes were directed under the Changes clause of this contract.
The Contractor agrees to insert terms that conform substantially to the language of this clause but excluding any reference to the Changes clause of this contract, in all subcontracts under this contract that involve access to classified information. Contractor personnel performing IT sensitive duties are subject to investigative and assignment requirements IAW AR 25-2, AR 380-67, DoD 8570.0 and affiliated regulations. Army regulation available at www.apd.army.mil.
Threat Awareness and Reporting Program (TARP). [If applicable.] For all contractors with security clearances, per AR 381-12, TARP contractor employees must receive initial and annual TARP training by a CI Agent or other trainer as specified.
Insider Threat Program. The contractor will establish and maintain an insider threat program to gather, integrate, and report relevant and available information indicative of a potential or actual insider threat, consistent with E.O. 13587 and Presidential Memorandum “National Insider Threat Policy and Minimum Standards for Executive Branch Insider Threat Programs.”
COMSEC/IT Security. All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
National Defense Authorization Act Section 889 Compliance: DoD, GSA, and NASA have issued an interim rule amending the Federal Acquisition Regulation (FAR) to implement section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2019 (Pub. L. 115-232). Section 889(a)(1)(B) prohibits executive agencies from entering into, extending, or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, on or after August 13, 2020, unless an exception applies, or a waiver is granted. See solicitation provision 52.204-24 and clause 52.204-25.
Operations Security (OPSEC). OPSEC shall be considered across the entire spectrum of DoD missions, functions, programs, and activities. OPSEC is applicable to all personnel, missions, and supporting activities on a daily basis. For OPSEC to be effective, all Army personnel (Soldiers, Family members, DA civilians, and contractors) must be aware of OPSEC and understand how it compliments traditional security programs. OPSEC principles and tactics protect not just organizations, but also individuals, their families, and other loved ones.
Personnel who knowingly, willfully, or negligently fail to protect critical information from unauthorized disclosure may be subject to administrative, disciplinary, contractual, or criminal action.
OPSEC awareness and execution is crucial to Army Success. The risk of exposure to critical or classified information is mitigated by providing OPSEC training.
Contracts that Require an OPSEC Standing Operating Procedure/Plan. [If applicable.] The contractor shall develop an OPSEC Standing Operating Procedure (SOP) or OPSEC Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the organization’s critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator.
The contractor will ensure this individual becomes OPSEC Level II certified as per AR 530-1.
Operations Security Training. In accordance with AR 530-1, Operations Security, (4-2-
a) OPSEC Level I certification training. The target audience for Level I is all personnel (which includes Soldiers, civilians, and contractors). Level I training is composed of both initial and continual (annual) awareness training and both shall be completed prior to contract report date.
1. Initial OPSEC awareness training. All newly assigned personnel within the first 30 days of arrival in the organization (this includes accessions and initial entry programs) must receive initial training. It is recommended this training be conducted as part of an initial entry briefing or unit/organization newcomer’s briefings. This training is provided by TYADs OPSEC officer and can be conducted via distance learning, providing all necessary objectives are met.
Initial training focuses on TYAD-specific critical information and countermeasures.
Contractors must email TYADs OPSEC Officer to schedule OPSEC Level I Initial training (in person or via MS Teams). Initial training may not be “read and initial”.
2. Continuous (annual) OPSEC awareness training. OPSEC awareness training must be continually provided to the workforce, reemphasizing the importance of sound OPSEC practices.
OPSEC Level I Continuous (annual) training is available at the following website:
https://securityawareness.usalearning.gov/opsec/index.htm
The contractor shall submit OPSEC Level I Continual (annual) certificates of completion for each affected contractor employee and subcontractor employee, to the COR (before the contract report date) within 10 calendar days after completion of training. Completion of training may be documented on an ELTY 583, TYAD On- Post Training Record or contractor equivalent.
OPSEC Countermeasures. The specific OPSEC countermeasures that follow are intended to eliminate or mitigate vulnerabilities. Complying with established security policies and procedures also supports the overall OPSEC objective. All personnel https://securityawareness.usalearning.gov/opsec/index.htm
(Soldiers, civilians, and contractors) at every level are required to protected critical information that could potentially be exploited by adversaries. The following OPSEC countermeasures support the protection of critical information identified in TYADs OPSEC Level I Initial training, TYADs Critical Information List, and they are required to be implemented by everyone in all day-to-day activities.
1. Complete mandatory training, practice OPSEC, and implement TYAD OPSEC countermeasures to protect critical information (CI) and other sensitive unclassified information in the execution of military operations performed or supported by the contractor in support of the mission. Protection of CI will include the adherence to and execution of countermeasures which the contractor initiates or as provided by TYAD, for CI on or related to the SOW/PWS.
2. Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Official business and controlled unclassified information (CUI) may only be transmitted as directed in the SOW/PWS. CUI must be marked and protected according to DoD and TYAD regulations. Do not take CUI off the installation.
3. Because observation of events, operations, physical changes, etc. may reveal National Security information, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.) Therefore, contractor personnel shall not disclose to unauthorized third parties, post to company websites, unofficial sites, publications, newsletters, or other media (including Social Networking sites) any images, data or information, or observed events that reveal critical/sensitive government information about operations, personnel, equipment, including, but not limited to: tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, additions to vessels, aircraft, or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, vehicle, vessel or aircraft movements; specialized equipment orders, deliveries, shipments, etc.,
a. A documented OPSEC reviews will be conducted of all information prior to being released to the public regardless of format. OPSEC Reviews must be completed and documented by an OPSEC Level II certified individual.
b. When in doubt, company press releases related to this contract should be coordinated through the Contracting Officer Representative (COR) or Technical Point of Contact, as applicable.
4. Unauthorized disclosures and attempts to solicit classified or critical information by unauthorized third parties or others not affiliated with this contract shall be reported to the TYADs Security Operations Branch, TYADs Law Enforcement Branch, contract point of contact, and your company Facility Security Officer and/or the Defense Security Service.
Non-Disclosure requirements remain in effect during the duration of this contract and indefinitely thereafter.
5. Government issued badges, identification shall be removed and/or concealed from plain sight when off station and shall not be left in vehicles or unprotected. Badges and passes may not be duplicated or copied or loaned to others. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the installation Security Office.
6. It is strongly recommended the contractor mark and protect related internal production schedules, deliverables, inventories, shortages, and identified vulnerabilities related to production of government material. Internal company markings e.g., Business Sensitive, etc., are appropriate for identifying the aforementioned as sensitive information.
Specific Government-provided information, drawings etc., will be protected in accordance with guidance in applicable paragraphs of the SOW.
7. All government information must be properly destroyed at contract termination or returned to the government at the government’s discretion.
Information Security (INFOSEC)
Contractor personnel must comply with local security requirements for entry and exit control for personnel and property at the Government leased facility or any Government facility where work is being performed.
Contractor employees will be required to comply with all Government security regulations and requirements. Initial and periodic security training and briefings will be required.
Failure to comply with security requirements can cause for removal and the Contractor will not be permitted to provide service on this contract.
The Contractor shall not divulge any information about DoD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The Contractor shall observe and comply with the security provisions in effect at the Government leased facility or any other Government facilities where work is being performed. Identification shall be worn and displayed as required.
Safeguarding Controlled Unclassified Information (CUI)
CUI is Government-created or owned UNCLASSIFIED information that allows for or requires safeguarding and dissemination controls in accordance with laws, regulations, or Government-wide policies. It is sensitive or critical information that does not meet the criteria for classification but must still be protected. CUI policy provides a uniform marking system across the Federal Government that replaces a variety of agency-specific marking, such as FOUO, LES, SBU, etc. CUI markings alert recipients that special handling may be required to comply with law, regulation, or Government-wide policy. The DoD CUI Registry will give you information on every category to include a description of the category, required markings, authorities and DoD policies, and examples. Not every category or authority listed in the Registry will be applicable to DoD. More specific information about CUI can be found on the DoD CUI Program website:
https://www.dodcui.mil/Home/Training/
The contractor (and/or any subcontractor) must comply with Executive Order 13556, Controlled Unclassified Information, (implemented at 32 CFR, part 2002) when handling CUI.
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