Attachment I Performance Work Statement.pdf

RFP 70Z02324RUDC00003

Attachment 1- PWS

TAILORING SERVICES FOR

THE UNITED STATES COAST GUARD (USCG)

TRAINING CENTER CAPE MAY (TCCM)

PERFORMANCE WORK STATEMENT (PWS)

1.0 GENERAL.

1.1 Scope. This is a FIRM FIXED PRICE non-personal services contract to provide ALL furnished fitting, alteration/tailoring and garment pressing services (henceforth called tailoring services) for Accession Personnel (trainees) at the USCG Training Center Cape May, NJ (TCCM). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background. TCCM provides military training to Coast Guard personnel (active-duty recruits and reservist) and Direct Entry Petty Officer Training (DEPOT) personnel, both male and female. These trainees are considered “accession” personnel entering or returning to military service. During accession training, a variety of uniforms are issued for wear during and subsequent to military training at TCCM. Accession personnel uniforms must meet the standards set forth in the Coast Guard Uniform Regulations. Consequently, tailoring services performed by the contractor must be accomplished to Uniform Regulation standards. The Uniform Regulation guidelines provide an introduction to the uniform appearance philosophy of the Coast Guard as well as instructions regarding body measurements, fitting and alteration/tailoring requirements.

Contractors have provided tailoring services at TCCM for Coast Guard accession personnel on an annual basis. The annual estimate is projected to be approximately 4,000 for the basic year of the contract (Reference Attachment 1 Loading Plan for FY25 not yet available). Projected personnel accessions numbers will change based on Coast Guard needs and the number was typically 3,000 to 5,000 annually under the last two contracts.

There are no other tailoring contractors on this USCG facility. As such this contract does not prohibit ‘over the counter’ commercial tailoring services at the government furnished facility to non-accession personnel subject to the approval of TCCM Commanding Officer and Contracting Officer Representative (COR). Over the counter commercial tailoring services are not part of this contract and the Contracting Officer may determine that it is in the best interest of the government to deny Contractor use of the government furnished facility should the over-the-counter services interfere with the successful performance of the Contractor under the contract.

1.3 Contractor Personnel.

1.3.1 Project Manager. The Contractor shall provide a Project Manager who shall be designated as “key” (see Section 1.4) and shall be responsible for all work performed on the contract. The

Project Manager shall be a single point of contact for the Contracting Officer and the Contracting Officer’s Representative (COR). The name of this person and the name(s) of any alternate(s) who shall act for the contractor shall be stated in writing to the Contracting Officer and COR within five (5) working days prior to the contract start date. During any absence of the Project Manager only one alternate shall have full authority to act for the contractor on all matters relating to the contract. The Project Manager and all designated alternates shall be citizens or legal residents of the United States, be able to read, write, speak and understand English. The contractor shall not replace the Project Manager without prior approval from the Contracting Officer or COR.

1.3.1.1 The Project Manager shall be available to the COR via telephone during working hours of 0730 (7:30 AM) – 1600 (4:00 PM) and shall be available for meetings with the COR within two (2) business days after the COR has requested a meeting. The Project Manager or alternate Project Manager shall return phone calls within two hours of the call by USCG.

1.3.2 Qualified Personnel. The Contractor shall provide qualified personnel to perform all requirements specified in this awarded contract. All Contractor employees supporting this task under the contract shall also be citizens or legal residents of the United States, able to read, write, speak and understand English.

1.3.2.1 The contractor shall provide qualified and adequate number of personnel to perform all requirements. The number of Contractor personnel required from week-to-week might vary due to the number of accession personnel arriving at TCCM.

1.3.3 Employee Identification. Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display the Government issued badge in plain view above the waist at all times.

1.3.4 Employee Conduct. Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure contractor employees always present a professional appearance and that their conduct shall not reflect discredit on the United States, the Department of Homeland Security or the U.S. Coast Guard. All contractor employees must participate in Training Center Cape May’s Standard Operating Procedures (SOP) for recruit training within 60 days of employment.

1.3.5 Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from U.S. Coast Guard facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under this awarded contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

1.3.6 Conflict of Interest. The Contractor shall not employ any person who is an employee of the United States Government if that employment would or would appear to cause a conflict of interest.

1.4 Key Personnel.

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced. The Contractor shall not replace Key Contractor personnel without written consent from the Contracting Officer. The Government may designate additional Contractor personnel as Key under the contract.

1.5 Period of Performance. The period of performance for this contract will be a 12-month base year. Option years may be added by government.

1.6 Place of Performance. The place of performance under the contract shall be on-site at USCG Training Center, Uniform Distribution Center (UDC), Dempsey Hall (Bldg. 284), 1 Munro Avenue, Cape May, NJ 08204.

1.7 Hours of Operation and Tailoring Service Events. All Contractor employees providing services under the contract shall, at minimum, perform work and services between 0730 hours (7:30 AM) and 1600 hours (4:00 PM), Monday through Friday. However, due to the specific training requirements of accession personnel, the Contractor’s normal work schedule likely will be different from that of TCCM. While the Coast Guard acknowledges the Federal holidays, the Contractor will be required to perform contract services when the holidays enumerated below falls during the regular Monday through Friday work week as required by the Training Schedule.

Accession personnel will continue to follow the scheduled events (5.1.2), Scheduled tailoring service events during holidays. Holidays may still have companies cycling through for scheduled tailoring service events even though new companies are not scheduled to begin during the week.

Coordination with the COR will be critical to insure that required services are obtained to support the TCCM training mission. On occasions the COR may need to coordinate unscheduled tailoring events or accession personnel services when necessary.

Federal Holidays

1. Martin Luther King, Jr. Day

2. Presidents Day

3. Memorial Day

4. Juneteenth

5. Independence Day

6. Labor Day

7. Columbus Day

8. Veterans Day

9. Thanksgiving

10. Christmas

11. New Years

1.8 Travel. Reserved.

1.9 Kick-Off Meeting. Reserved.

1.10 Progress Reports. The Project Manager shall provide a monthly progress report to the Contracting Officer and the COR via electronic mail. This report shall include a summary of all Contractor work performed under this awarded contract, including an assessment of technical progress, schedule status, and any Contractor concerns or recommendations for the previous monthly period. The Contractor will record the number of accession personnel serviced by company and maintain a cumulative summary of the accession personnel serviced during each delivery order. The Contractor will maintain a summary of the cumulative number of accession personnel by completed delivery order and provide upon request as necessary. The Contractor will maintain a record all payments received (CG funding expenditures), description of expenditures, and a line-item total of all current expenditures; this will be recorded in the monthly progress report. Additional report requirements may be specified in the awarded contract as necessary.

1.11 Progress Meetings. Meetings will be scheduled as necessary. These meetings shall take place at Dempsey Hall unless determined otherwise by the Government. Additional meeting requirements may be provided under the awarded contract as necessary.

1.12 General Report Requirements. The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with Coast Guard Standard Workstation III (Windows 10 and Microsoft Office Applications).

1.13 Contractor Quality Control (QC)/Government Quality Assurance Surveillance Plan (QASP). The Contractor shall develop a quality control inspection system covering all contract services and assuring that all work will conform to contract requirements. It must specify areas to be inspected on either a scheduled or unscheduled basis and how such inspections shall be conducted. A file of all QC inspection results and any corrective action required shall be maintained by the Contractor throughout the term of the contract. Within thirty calendar days after contract award, three (3) copies of a comprehensive written QC shall be submitted to the COR and within five (5) working days when changes are made thereafter. The Government will establish a QASP for the contract. The purpose of the QASP is to describe some of the methods the Government will use to evaluate Contractor services required for the contract. The QASP is not part of the contract but will be part of the solicitation.

1.14 Performance Requirements Summary. The contract will be performance based. The contract will be subject to a Performance Requirements Summary (PRS) prepared by the Government that is specific to all tasks. In general, the PRS will set forth the expected outcomes (objectives) of the tasks, the service(s) required of the contractor to attain the objectives, a performance standard per outcome, and a plan for a reduction in payment in the event the contractor does not meet the performance standard. It is the intent of the Government to maintain consistency in standards and associated reduction schedules for same or similar outcomes for all tasks. The PRS is not an exclusive remedy and inclusion of the PRS does not preclude the Government from using any other remedy available by law or contract terms, including reductions in payment in accordance with any clause for inspection of services (See 8.0).

1.15 Access to Building. The Contractor shall obtain access to TCCM’s Dempsey Hall (Building 284) through the COR and arrange to open and close the building as necessary for performance of work. If a key is issued, the Contractor shall make proper arrangements to secure the building during non-working hours.

1.16 Key Control. The Contractor shall establish and implement a method of ensuring that all keys issued to the Contractor are not lost, misplaced or used by unauthorized persons. The Contractor shall obtain all required keys from the Coast Guard and shall not duplicate any keys issued by the Coast Guard.

1.16.1 The Contractor shall report lost or misplaced keys to the COR during duty hours and to TCCM Officer-of-the-Day (OOD) during non-duty hours.

1.16.2 When Contractor employees lose keys, the Contracting Officer may, at his/her discretion, require the Contractor to replace locks or re-key locks at the Contractor’s expense. If the Contractor loses a master key, the Coast Guard will replace all locks and keys for that system and will deduct the total cost from any payment due to the Contractor.

1.17 Contractor Employee Vehicles. All Contractor employee vehicles shall at all times display a valid state license plate and a valid State safety inspection sticker (if applicable). All contractors must have valid, state issued identification. Employee-owned vehicles shall be parked in designated Contractor parking areas only.

1.18 Insurance. Within fifteen (15) days of award of the contract or prior to commencing work, whichever occurs first, the Contractor shall furnish the Contracting Officer a Certificate of Insurance as evidence of the existence of the following insurance coverage in the amounts not less than those specified below. This action is in accordance with Federal Acquisition Regulation (FAR) 52.228-5, Insurance - Work on a Government Installation (CHECK THIS REF). The Contractor shall maintain insurance coverage throughout the period of the contract and all its extensions.

Coverage Per Person Per

Accident Property

Comprehensive General Liability

$300,000 $1,000,000 $100,000

Automotive Liability $300,000 $1,000,000 $100,000 Worker’s Compensation As Required by State Law

Other As Required by State Law

1.19 Safety Requirements. The Contractor shall perform all work in a safe manner and in compliance with all Occupational Safety & Health Administration (OSHA) regulations and requirements. If the Contractor fails or refuses to comply promptly with safety requirements, the Contracting Officer may issue an order stopping all or a part of the work until satisfactory corrective action has been taken. Additionally, the Contractor may become liable for costs associated with the continuance of services via other Coast Guard means.

1.20 Posting Requirements. Contractor shall post all applicable requirements under the Service Contract Act and any other pertinent Federal or State Law in plain view for all contractor employees.

1.21 SECURITY REQUIREMENTS. The Contractor shall be responsible for the security of all accession personnel information.

1.21.1. Neither the Contractor nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of Coast Guard activities. Such action(s) could result in violation of the contract and possible legal actions.

1.21.2. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the contracting officer representative (COR) and the contracting officer.

1.21.3. The Contractor shall only conduct business with designated government personnel listed as points of contact (POCs). Names of authorized personnel shall be provided to the Contractor by the government, in writing, and updated as necessary throughout the contract period.

1.21.4. U.S. Government records, copies of original results and reports, verified original data, corrected data, and corrected supporting final reports are maintained by the Contractor, but remain the property of the U.S. Government. These files/results must be surrendered to the COR upon completion of the contract term.

1.21.5. IDENTIFICATION OF PRIVACY ACT. This contract requires the development of a system of records in accordance with the Privacy Act of 1974.

2.0 Government Terms & Definitions.

Accession Personnel: This is a generic term used to refer to several categories of personnel reporting to the TCCM. Personnel under this term include Coast Guard Recruit (active and reserve) personnel and Direct Entry Petty Officer Training (DEPOT) personnel.

Non-Accession Personnel: This is a generic term used to refer to other personnel with access to the TCCM facility. These services are not covered by the contract and are commercial tailoring services that are allowed at the discretion of TCCM Commanding Officer.

CLIN: Contract Line-Item Number (see contract price schedule under Section B).

Company: Term used to designate an assigned “class” of accession personnel arriving at the TCCM for initial military training.

Contracting Officer: Person with the authority to enter into, administer and terminate contracts on behalf of the Government and to make related determinations and findings.

Contracting Officer’s Representative (COR): Person designated in writing by the Contracting Officer to perform as day-to-day liaison between the Contractor and Government on technical matters of the contract.

Contractor: The term herein used to refer to both the Prime Contractor and its subcontractors performing under the contract.

Direct Entry Petty Officer Training (DEPOT) Personnel: See “accession” personnel”.

Fiscal Year (FY): The Government’s yearly accounting period, which differs from the calendar year (e.g., 1 October 2024 through 30 September 2025 constitutes FY-25).

Incident: Term used to designate late delivery of one lot of uniforms.

Uniform Regulations: Uniforms standards - Manual COMDTINST M1020 (series)

Uniform Distribution Center (UDC): Coast Guard uniform distribution organization located within Dempsey Hall, Cape May, NJ.

3.0 GOVERNMENT FURNISHED PROPERTY, INFORMATION AND SERVICES

3.1 Facilities. The Government will provide a designated facility area within the Uniform Distribution Center (UDC), Dempsey Hall (Bldg. 284), located on TCCM. Prior to any modification of the facilities as may be requested by the Contractor, the Contractor must notify the COR and provide documentation describing, in detail, the modification to be performed. No modifications to the facilities shall be made without specific written permission from the Contracting Officer. The Contractor shall return the facilities to the Government in the same condition as received, except for normal wear and tear and approved modifications. The Contractor may only use the facility as allowed under the terms of this contract.

3.1.1 Government Use of Facility. Upon 48-hour notice to the Contractor, the Government is authorized to use any Government-furnished facility, under Contractor control, as may be required. The Contracting Officer will provide such notice in writing to include pertinent information relating to the potential impact on operations and/or to provide alternative solutions to minimize operational disruptions.

3.2 Equipment. None.

3.3 Services. The Government will provide to the Contractor the services listed below at Dempsey Hall.

3.3.1 Utilities. The Government will furnish heat, air conditioning, water, electricity, steam, compressed air, vacuum, sewer and refuse collection, as appropriate, to operate the alteration/tailoring facility area. The Coast Guard will determine the schedule for refuse collection.

3.3.1.1 Conservation of Utilities. The Contractor shall comply with all applicable Coast Guard and unit energy conservation policies and regulations. In the event the Government determines that the Contractor is using an excessive amount of utility service, the Contracting Officer will notify the Contractor in writing of such determination. The Contractor shall respond, in writing, within three (3) working days after receipt of such notice demonstrating to the satisfaction of the Contracting Officer why such excessive use was beyond the control of the Contractor, or if due to the fault or negligence of the Contractor, that the circumstances which caused the excessive use were corrected. If the Contracting Officer determines that the excessive use of utilities was due to fault or negligence of the Contractor, a deduction from the contract price may be made.

3.3.2 Telephone. The Government will provide on-base telecommunications equipment and services for the Contractor’s use for contract-related matters. Telecommunication equipment for non-Coast Guard business (i.e., non-contract related matters) must be provided by the Contractor at his/her own expense.

3.3.3 Mail Distribution. The Government will provide on-installation mail services.

3.3.4 Insect, Rodent and Vector Control. The Government will provide insect, rodent and vector control.

3.3.5 Fire/Police/Rescue. The COR will provide the telephone numbers for the base rescue services to the Contractor prior to commencement of work under the contract.

3.3.6 Building Maintenance and Repairs. The Contractor shall promptly advise the COR of needed building maintenance and repairs observed during the performance of work under the contract. The COR will insure that necessary work is scheduled and performed via TCCM coordination.

4.0 Contractor Furnished Property. The Contractor shall furnish all materials, equipment and services necessary to fulfill the requirements of the tasks issued under the contract, except for the Government Furnished Property specified in this work statement and each task issued under the contract.

4.1 Equipment. Alteration/tailoring equipment used in the performance of the contract at Dempsey Hall is at the discretion of the Contractor.

4.2 Janitorial Custodial Services. The Contractor will be responsible for its own janitorial custodial services within the government furnished facility.

5.0 REQUIREMENTS.

5.1 Fitting and Alteration Services. The USCG philosophy for tailoring services at TCCM is for accession personnel to learn how to be properly fit and understand the requirements for the wearing of uniforms. The flow of accession personnel through the tailoring shop for tailoring services will be supported by the Contractor to ensure the proper fit of uniforms that will lead to a comprehensive understanding of uniform requirements by accession personnel. During training accession personnel may experience weight lose or gain as a result of training and a new environment. The Contractor will provide ALL alteration services as necessary for changes noted during scheduled company visits to the government facility for alterations. TCCM accession personnel shall have properly fitted uniforms tailored to their body shape and weight during any time of training. The Contractor shall provide ALL fitting and alteration services for accession personnel, including the services necessary for the attachment of uniform accoutrements provided by the government (e.g., Coast Guard shield insignia, service strips, rating badges, USCG identification and surname tapes, etc.)

5.1.1 The Contractor shall comply with all standards set forth in the Coast Guard’s Uniform Regulation guidelines. [See 6.1]

5.1.2 Scheduled tailoring service events. The Contractor shall perform ALL fitting and alteration/tailoring services as shown in paragraph 5.1.9 below in accordance with training schedule of events for accession personnel. The Contractor will coordinate changes to scheduled events with the COR for approval. The Contractor shall complete emergency alteration requirements and any unusual or emergency requirement alterations per the request of the COR.

The Synopsis of tailoring service events provides the normal schedule for accession personnel (Recruits and DEPOT personnel). The events that require Contract support are as follows:

Recruit Events Requiring Contractor Support

1. Tuesday: Ceremonial Band dress fitting (2nd week company), regular dress uniform fitting (5th week company).

2. Thursday: Service Dress Blue dress refit inspection and required refitting of uniforms deemed necessary by COR (6th week company).

3. Wednesday: Operational Dress Uniform (ODU) outfitting with name tapes (1st week issue). This is generally an all-day evolution. Contractor will be provided with Government furnished Scan Sheets of the new company. Contractor will note on sheet what size dress coat and dress pants to try on recruit when they return for dress issue. Completed sheets will be returned by that Friday.

4. 1200 Friday: Have ready for pickup by company 1- ODU coats with name tapes (week 1), 2 - dress uniform issue (weeks 2 and 5) and 3 - refits (week 6).

5. Miscellaneous: late arrivals or rephrased recruits will be accommodated for earliest delivery. Recruits may arrive at other times during business hours deemed necessary by the COR for refits/adjustments.

6. Scheduled issue times may move to a different week of training due to occasional schedule changes or permanent changes. Issue dates and times may also change permanently per TCCM’s direction.

DEPOT Personnel Events Requiring Contractor Support

1. Monday: Week one. Fitting for all uniform items. Contractor will be provided with Government furnished Scan Sheets of the new company. Contractor will note on sheet what size dress coat and dress pants to try on recruit when they return for dress issue. Completed sheets will be returned within 30 minutes of receipt. This is generally in the AM. DEPOT is generally less than 30 persons. Two (2) ODU tops will be outfitted with name tapes prior to DEPOT finishing their issue on Monday. Remaining ODU tops and dress uniforms shall be ready Wednesday, week one, no later than 1200.

1. Monday: Dress uniform refitting (3rd week company). This is generally in the PM.

2. Wednesday: Week three. Pickup dress uniform refits.

5.1.3 The Contractor shall work closely with the COR and other authorized (by the COR) Coast Guard personnel to ensure that ALL fitting and alteration/tailoring requests are necessary based on Coast Guard’s uniform philosophy that is incorporated under the Uniform Regulations guidelines and Coast Guard uniform fit tolerances. While not anticipated on a routine basis, the COR retains the right to disallow alterations deemed unnecessary based upon the Coast Guard’s uniform philosophy, Uniform Regulations guidelines and Coast Guard uniform “fit” tolerances, e.g., unnecessary and extensive work performed on the men’s and women’s Service Dress Blue (SDB) coat.

5.1.4 The Contractor shall perform specialized work on garments that require expert and experienced tailoring skills to adjust uniforms for recruits who have experienced weight gain or weight loss during accession training. This is particularly true for the men’s and women’s SDB coat which may require re-building an issued coat or building a new coat from the cutting stage to the finished garment using industry manufacturing techniques.

5.1.5 In situations where the Contractor determines it necessary to take uniform items “off-base” for the performance of work, the Contractor shall assume all transportation costs and assume responsibility for these items, i.e., transportation of uniform items from the Government facility to the Contractor’s facility shall be at the Contractor’s expense. The Contractor shall return all uniforms and/or uniform items in accordance with uniform issue procedures at Dempsey Hall.

5.1.6 The Contractor shall perform services in accordance with standard fitting and alteration/tailoring industry practices. However, if any conflict arises between standard industry alteration/tailoring practices, the Military, the Federal Government and/or Uniform Regulations guidelines, the Uniform Regulations guidelines shall take precedence. If the alteration or tailoring practice is not available in the Uniform Regulations guidelines, the Contracting Officer will instruct contractor how to proceed.

5.1.7 The Contractor shall be responsible for ALL garments requiring alterations. Upon receipt of such garments, the Contractor’s custodial responsibility shall remain in effect until such time as the altered garments are returned and accounted for, on the appropriate Coast Guard form, by the COR to the accession personnel.

5.1.8 For special Made-to-Measure (MTM) uniform requirements, contractor will employ appropriate measuring standards and complete necessary MTM forms to permit ordering of MTM garments. This action will be performed in coordination with the COR.

5.1.9 Task Structure and Quantity. The structure of the tasks for this FIRM FIXED PRICE type contract are provided in Attachment 3. These tasks are broken down into individual/piecework items with explanation. Monthly payments will be made for successful completion of ALL alteration/tailoring work.

5.1.10 Billing Contractor shall bill monthly. The Contractor shall record all actual piecework performed and submit with monthly billing statement (along the lines of Attachment 3).

5.2 Garment Identification. The Contractor shall use Coast Guard provided, string-type manila tags to identify all garments requiring alterations and for the return of the same. The tags will be filled out and attached to the garment by Coast Guard accession personnel. This will allow the Contractor to readily match the garment to the individual for whom the garment was originally issued. Any marking by the Contractor shall not be of a permanent/indelible nature.

5.3 Expendable Supplies. The Contractor shall provide all expendable supplies necessary for the performance of the contract. The list of expendables required includes, but is not limited to the following:

• Threads Appropriate to Match Garment Color and Fabric Texture

• Dress Coat Shoulder Pads

• Sleeve Heads

• Fusing Tapes

• Non-Woven and Woven Fusibles

• Seam Binding

• Machine Sewing Needles

• Assorted Buttons

• Garment Lining Materials

5.4 Damaged, Lost and/or Missing Articles of Clothing. In the event an article of clothing is lost or damaged, the COR shall follow actions below.

5.4.1 The COR will notify the Contractor in writing with an itemized list of damage, lost and/or missing Government clothing.

5.4.2 Within three (3) calendar days after receipt of the COR’s notification of damaged, lost and/or missing garments, the Contractor shall repair or correct the damaged articles or replace the missing articles by means of a purchase from the CG Exchange System at the current item price, which is subject to change each fiscal year.

5.4.3 Lost articles, which are subsequently found, will become the property of the Contractor.

Any non-repairable or damaged articles of clothing replaced by the Contractor will become the property of the Contractor.

5.4.4 If the COR deems a damaged/non-repairable item to be inherently military (marked with USCG or other markings) the contractor will be required to destroy and dispose of that article.

5.5 Pressing Services. The Contractor shall press all garments that are altered/tailored to ensure a fresh, whole garment, ready-to-wear appearance. The COR may waive individual items from this requirement. As example, hems and seams must have a smooth and un-puckered finish with hemstitching which is not conspicuous or noticeable from the outside of the garment.

5.5.1 The Contractor shall accomplish all garment-pressing utilizing commercial quality, steam-powered equipment.

6. APPLICABLE REGULATIONS AND MANUALS:

6.1 Coast Guard Uniform Regulation COMDTINST M1020.6I (series) (https://media.defense.gov/2017/Mar/28/2001723244/-1/-1/0/CIM_1020_6I.PDF), reference specifically, Chapter 3 for insignia positions.

7.0 ATTACHMENTS. The attached documents identified below are provided herewith and are for informational purposes.

1. CGRC FY25 Weekly Recruiting Loading Plan for FY25.

2. Quality Assurance Surveillance Plan.

3. TCCM Piecework Description/Historical Data (Definition of the tasks and estimated quantities of sub-tasks for this FIRM FIXED PRICE type contract.

8.0 DELIVERABLES.

The Contractor shall consider items in BOLD as having mandatory due dates. Items noted as “COR Checkpoints” are deliverables or events that must be reviewed and approved by the COR prior to proceeding to next deliverable or event in this PWS.

ITEM TO DELIVERABLE / EVENT DUE BY

1 COR Progress Reports Monthly reports, due NLT the 5th business day after the last date of the month.

2 COR

Contractor Quality Control (QC)/Government Quality Assurance Surveillance Plan

(QASP)

Monthly reports, due NLT the 5th business day after the last date of the month.

3 COR Proof of Insurance from 1.18 Start of contract.

8.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The PRS table below reflects the deliverables considered by the Coast Guard to be most important for the successful performance of this contract.

This includes the expected standards of performance and planned reductions for not meeting those standards. The Government will establish a Quality Assurance Surveillance plan in order to monitor performance requirements summary items described in the table below.

CONTRACTOR TECHNICAL AND ADMINISTRATIVE SUPPORT SERVICES

FOR THE UNITED STATE COAST GUARD’S VEHICLE DECAL SYSTEM

Objectives Required Service Performance Standard Reductions

1. Compliance to the Coast Guard’s Uniform Regulations

Comply to the fitting guide standards of the Uniform Regulations guidelines

Uniform fitting and alterations are accomplished 100% of the time IAW Uniform Regulations guidelines

Reduction assessment equal to the itemized cost of the inappropriately performed operation (one-for-one re-work is permitted at no additional cost to the Government)

2. Timeliness of the alteration/tailoring of the uniform or uniform items per company

Fitting and alteration services for a scheduled company session in accordance with the strict training schedules of accession personnel in paragraph 5.1.2 scheduled tailoring service events.

Training schedule is negatively impacted no more than once during the base contract period or no more than once during option periods 1 and 2 combined or no more than once option periods 3 and 4 combined

A $500 assessment will be assessed for each incident that exceeds the performance standard, due to Contractor non-performance.

3. Have no damaged, lost and/or missing articles of clothing

Appropriate performance of fitting and alteration services without damaging, losing or misplacing Government uniform items

None of the Government uniforms are damaged (includes items altered incorrectly to recruit size), lost or misplaced, due to fault of the Contractor

Actual replacement cost of damaged, lost or misplaced uniform items. Use the standard USCG Uniform Distribution Center (UDC) pricing schedule for uniform items.

8.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).