Attachment H_Positions Available Under the RFA.pdf

ATTACHMENT H: POSITIONS AVAILABLE UNDER THE RFA

FOR REFERENCE ONLY

(A) EXECUTIVE ADVISOR

NOTE: This position is open to individuals (i.e., sole proprietors serving as independent consultants) and Small Consulting Firms as defined in Attachment G, Section 3 (A).

GENERAL SUMMARY OF POSITION:

Under the general direction of ForHealth Consulting Executive Leadership (EL) and/or designee, an Executive Advisor (EA) is responsible for providing advice, insights and business analysis on ways to continually improve the delivery of services and performance of the ForHealth Consulting organization. As ForHealth Consulting EL seeks to develop a highly functioning and integrated team to deliver high quality, client-centric, and innovative work in public and private sector markets, experienced support will be essential. The Executive Advisor will be an experienced business executive who provides recommendations to the EL for a unified organizational plan and implementation support to foster continuous strategic and operational performance improvement across the business units of ForHealth Consulting.

MAJOR RESPONSIBILITIES MAY INCLUDE:

• As required and as directed by the EL, work with ForHealth Consulting leaders, senior staff, subject-matter experts and managers, etc. on areas of key strategic and operational importance with a strong focus on performance improvement.

• In conjunction with the EL, set priorities for work to be performed. Develop scopes, timelines and output expectations.

• Review all relevant and appropriate documents and materials.

• Conduct in person and/or phone interviews; attend and/or facilitate meetings.

• Develop relationships with and incorporate input from parties who are both internal to ForHealth Consulting

(e.g. subject-matter experts) and external to ForHealth Consulting (clients, etc.).

• Assess current organizational capacity, including functions performed, resources, constraints on improving performance, workflows within ForHealth Consulting and interfaces between ForHealth Consulting and external parties.

• Identify, recommend and prioritize short- and long-term areas of opportunity to fill gaps, share best practices, realign workflows and enhance organizational integration.

• As directed by the EL, execute recommendations for performance improvement including but not limited to the establishment of actionable metrics; development of roll-out plans; facilitation of staff meetings; establishment of policies and procedures; creation of communication materials; and other activities to ensure successful implementation and foster understanding and unified purpose.

• As required, serve as a representative of the EL with clients and other outside parties.

Required Skills/Qualifications:

• Law degree, or Master’s degree in management, business administration or health care-related fields, or equivalent experience

• Bachelor’s degree in management, Health Care, Information Technology, or Business Administration, or equivalent experience

• 10-15 years of related management and consulting experience

• Outcomes oriented individual who has demonstrated success in a matrixed organizational environment

(B) PROJECT MANAGER

NOTE: This position is only open to Small Consulting Firms as defined in Attachment G, Section 3 (A). Individuals (i.e., sole proprietors serving as independent consultants) may not apply for this position.

Under the general direction of ForHealth Consulting Executive Leadership (EL) and/or designee, a Project Manager is responsible for providing project oversight and active management for projects both internal to ForHealth Consulting and on behalf of ForHealth Consulting clients. The Project Manager will lead and document project activities; including, but not limited to developing the project charter, project timeframe including key milestones and deliverables, project status reports, contributing to project dashboard reporting and project close-out activities. The Project Manager will also lead project teams across multiple ForHealth Consulting business units and stakeholders which may include, facilitation, coaching and technical support in the creation, management, and sustainment of a methodical approach to increasing quality and performance within the overall project management framework established by ForHealth Consulting.

MAJOR RESPONSIBILITIES MAY INCLUDE:

• Manage and develop large projects from the concept and feasibility stage to the project charter development and project implementation

• Depending on size, complexity or challenges inherent in project objectives, may perform initial feasibility study prior to the formalization of a project

• Develop and maintain effective and efficient oral and written communication with the project’s sponsor and project team

• Communicate with all appropriate parties to ensure that the project’s objectives, scope, and required and expected deliverables of each project phase are understood

• Responsible for ensuring that each team member understands their specific role on the team, and associated responsibilities

• Lead an assembled project team in effectively addressing the client’s requirements according to the project’s schedule and approved budget. Through project team members, responsible for developing project schedule and budget for approval.

• Document and maintain current project work plan, meetings, decisions, work change orders, project deliverables, progress reports, schedules, cost tracking reports, and other pertinent reports

• Participate in the development, enhancement, and implementation of Project Management standards, policies, procedures, and metrics that include change management, controls, and reports to attain compliance

• Assemble appropriate staff to project teams to support project goals

• Facilitate communication of the project’s status, budget, costs, issues, and related information to the project’s team leaders, project sponsor, steering committee, affected business unit(s), and team members as appropriate

• Ensure that common solutions are found and implemented for common problems across all projects

Required Skills/Qualifications

• Bachelor’s degree in management, Health Care, Information Technology, or Business Administration, or equivalent experience

• At least 5 years of demonstrated experience in project management

• Strong written and verbal communication skills to interact effectively Ability to lead and direct a matrix project team, as well as the ability to lead and direct effective meetings and work sessions

Preferred Skills/Qualifications

• Master’s degree

• Experience in continuous process improvement methodologies

• Six Sigma/Lean Black Belt or similar process improvement methodology certified

(C) PROJECT COORDINATOR

NOTE: This position is only open to Small Consulting Firms as defined in Attachment G, Section 3 (A). Individuals (i.e., sole proprietors serving as independent consultants) may not apply for this position.

Under the general direction of ForHealth Consulting Executive Leadership (EL) and/or designee, the Project Coordinator will be responsible for supporting or leading ForHealth Consulting projects. The Project Coordinator will be responsible for planning and coordinating project related activities of small and medium size projects that will vary in scope including the management of resources in a matrix environment. The Project Coordinator will develop and implement projects while adhering to ForHealth Consulting’s Project Management guidelines. Tasks vary according to the priorities of the department, project and client.

MAJOR RESPONSIBILITIES MAY INCLUDE:

• Performs data analysis, research, and other tasks in support of the initial feasibility study prior to the formalization of a project and presents findings to clients or program managers

• Drafts project statements in collaboration with project team members on data collection, project work plans, meetings, decisions, work change orders, project deliverables, progress reports, schedules, cost tracking reports, and other pertinent reports

• Convenes and directs project teams to effectively address project requirements according to objectives, schedule and budget and implement work plans. Coordinates follow-up activities as necessary to ensure that schedules, budgets, and other project expectations and timelines are completed as required

• Ensure that new project development is timely, successful, and meets expectations

• Convene and direct project teams to effectively address project requirements according to objectives, schedule and budget

• Document and maintain current: project development reports, meeting minutes, decisions, progress reports, schedules, budgets, cost tracking reports, and other pertinent records

• Implement and manage tasks in accordance with departmental objectives

• Assist senior staff with project specific activities in a timely and efficient manner, compiling and analyzing data, producing project reports and deliverables, as needed

• Participates in verbal and written reporting and presentation of all project findings; participates in project status meetings and preparation of final project deliverables

• Update the Director or designee on project details and changes in a timely manner

• Recommend alternative courses of action and implement changes when necessary

Required Skills/Qualifications

• Bachelor’s degree in management, Health Care, Information Technology, or Business Administration, or equivalent experience

• At least 2 years of experience of project management, coordination and planning

• Experience in computer-based tools, including spreadsheets, visual diagramming, project management, and word processing.

(D) GENERAL CONSULTANT

NOTE: This position is open to individuals (i.e., sole proprietors serving as independent consultants) and Small Consulting Firms as defined in Attachment G, Section 3 (A).

Under the general direction of ForHealth Consulting Executive Leadership (EL) and/or designee, the General Consultant will support internal and external project teams serving diverse groups, often through disparate systems, to define and interpret assigned work plan components.

MAJOR RESPONSIBILITIES MAY INCLUDE:

• Provide and/or oversee the provision of expert level subject-matter advice to clients in the subject-matters within the competencies and experience of the incumbent. Build and strengthen organizational levels of expertise on an ongoing basis to anticipate and meet client needs.

• Provide expert consultation, analysis and complex project leadership for major programmatic or policy initiatives of the Governor and cabinet Secretaries or principals of health care organizations in health, human services or health insurance matters or for grant making entities, foundations or policy centers.

• Contribute to health care and human services implementation of business objectives on behalf of ForHealth Consulting.

• Direct and oversee an interdisciplinary staff to specify clinical and business system needs into requirements, test solutions, report project status, and manage issues and risks, as requested by the client.

• Conduct analysis of policies, legal documents, and clinical, financial and administrative health care data.

• Develop health and social policy/program/practice monitoring and evaluation design

• Conduct quantitative and/or qualitative data collection and analyses

• Participate in and/or lead the evaluation and development of business opportunities, managing the development and maintenance of new contracts and ISA’s.

• Develop and lead implementation of major health and human services projects and long-term collaborations with other ForHealth Consulting offices, departments and centers.

• Develop, oversee and deliver client presentations and executive level briefing documents that support, explain, and inform policy decisions and their related implications.

• Prepare for internal and external client’s proposals, scope of services, procurements, contacts, other business agreements and service and programmatic evaluations.

• Oversee and participate in financial forecasting and financial planning for the project/initiative and/or related components as deemed appropriate and as requested by the client.

• Provide and ensure that clients are provided with the highest professional standard of products or services as documented by the degree of client satisfaction.

• Ensure all program development activities comply with contractual agreements and federal, state and enterprise guidance and standards.

• Monitor and forecast time spent on projects/program areas and new business development to facilitate resource planning.

Required Skills/Qualifications

• Master’s or PhD degree in public health, public policy, economics, health care administration, epidemiology, biostatistics, or related field, law degree, or equivalent experience

• Bachelor’s degree in management, Health Care, Information Technology, or Business Administration, or equivalent experience

• At least 5 years of related experience, including senior or executive level position in a Medicaid agency, or equivalent, and expert level knowledge of specific areas of health and/or social policy, dual-eligible and special populations, health care and system reform, children and family, behavioral health, and integrated care delivery models

• Demonstrated success in managing executive level business dealings and providing advice to governmental officials at the cabinet level or higher, directors, key managers and their staff.

• Experience in computer-based tools, including spreadsheets, visual diagramming, project management, and word processing.