Attachment F - Quality Assurance Surveillance Plan rev 1-14-2026.docx

Quality Assurance Surveillance Plan (QASP) Purpose The purpose of this Quality Assurance Surveillance Plan (QASP) is to define the methods and standards used to monitor and evaluate the contractor's performance in accomplishing the requirements specified in the Statement of Work (SOW) for Potable Water Testing at the Salt Lake City VA Medical Center.

Performance Objectives Comment by O'Bryan, Jacqueline L.: I have plans for Legionella, Lead and Copper, DBP, and Bacteria. How do they fit into 1-4 below? Should we rearrange the plans to fit the below categories? Comment by Keene, Joshua R.: Legionella is microbial, bacteria is microbial, there is lead and copper is water quailty, DBP is chemical.

The performance objectives are designed to ensure that the services provided meet the required standards for quality, timeliness, and compliance with all federal, state, and local regulations. The key performance areas include:

1. Microbial Testing

2. Chemical Testing

3. Water Quality Testing

4. Reporting

5. Compliance with Legal and Regulatory Requirements Performance Requirements Summary

Methods of Quality Assurance

1. Random Inspection: Monthly random inspection of testing logs and reports to ensure compliance with standards and schedule.

2. Customer Feedback: Collection and review of feedback from the Contracting Officer’s Representative (COR) to gauge satisfaction with services provided.

3. Compliance Audits: Quarterly audits of compliance with federal, state, and local regulations.

4. Performance Reporting: Performance meetings with the contractor to discuss performance, identify any issues, and implement corrective actions.

5. Documentation Review: Thorough review of all documentation and reports provided by the contractor for accuracy and completeness.

6. Samples Collection Times: All Samples shall be within their holding times and holding temperatures to avoid retesting.

Responsibilities

· Contracting Officer’s Representative (COR): The COR will monitor the contractor’s performance through random inspections, audits, and review of reports. The COR will also act as the primary point of contact for the contractor.

· Contractor: The contractor will ensure all testing and reporting is carried out as per the SOW, maintain compliance with all regulatory requirements, and provide the necessary materials and equipment.

· Quality Assurance Evaluator (QAE): The QAE will conduct the random inspections and compliance audits, compile performance data, and report findings to the COR.

Reporting The contractor is responsible for providing detailed reports on the testing results and any issues encountered. These reports must be submitted to the COR within the specified time frames. The contractor must also submit results to the appropriate state authorities as required. Comment by O'Bryan, Jacqueline L.: Every plan requires a specific timeline Comment by Keene, Joshua R.: They have to follow the testing/reporting schedule. I.e. the monthly/quarterly testing.

Corrective Actions If performance standards are not met, the following actions will be taken:

1. Notification: The contractor will be notified of the deficiencies.

2. Action Plan: The contractor will be required to submit a plan to correct the deficiencies within a specified time frame.

3. Re-inspection: Follow-up inspections will be conducted to ensure corrective actions have been implemented.

4. Performance Meetings: If deficiencies continue, formal meetings will be held to discuss and resolve the issues.

Approval The QASP is approved by the Contracting Officer and the COR. It will be reviewed and updated as necessary to ensure it remains relevant and effective.

Approved by:

Contracting Officer:

Contracting Officer Representative:

Quality Assurance Evaluator: