Attachment F - Customer Service Call Log Report.xlsx

This document is a Customer Service Call Log Report that provides details on service calls received by the state of Arkansas related to telephone equipment for people with disabilities. The report covers calls received from January to September 2021 and includes information on the date of the call, the caller's location, the equipment model, the reason for the call, and the resolution. The equipment models mentioned include the CSC600ER, iPad Air 2, iPad, CR200 XLC3.4+, ALTO PLUS, XLC3.4+, KX-TGM450S, XLC2, ALTO, iPad mini 4, iPhone 8, CL-60, SONIVOX PLUS, GREATCALL JITTERBUG FLIP, iPhone 8+, and A700 & CSC600W.

The related state and local contract opportunity is for Telephone Equipment for People with Disabilities in the state of Arkansas. The contract details are not provided in the document, but it likely involves the procurement and distribution of the types of equipment mentioned in the call log.