ATTACHMENT E PAST PERFORMANCE QUESTIONNAIRE.docx
DOCX document 31 KB Posted
- Attached to
- J063--FY22: Physical Security Systems Inspection & Maintenance Services Federal contract opportunity
- Solicitation number
- 36C24822Q0984
About this file
This document contains a past performance questionnaire template for the solicitation number 36C24822Q0984 to provide physical security systems inspection and maintenance services. Offerors are required to provide the completed Section I to their references, who will then fill out Sections II through IV to rate the offeror's past performance. Ratings are on a scale of exceptional, very good, satisfactory, and marginal. References should return the completed questionnaire to the contracting officer at the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 8 by July 5, 2022 at 4:00PM Eastern Daylight Time. The questionnaire addresses criteria such as quality of services, cost control, timeliness, ability to meet special needs, subcontractor management, warranty and maintenance, and overall satisfaction.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 36C24822Q0984 0002.docx | DOCX document | |
| 36C24822Q0984 0001.docx | DOCX document | |
| ATTACHMENT C AMENDMENT 0001 REVISED B.2 PRICE-COST SCHEDULE.pdf | ||
| ATTACHMENT D AMENDMENT 0001 REVISED 52.212-2 EVALUATION-COMMERCIAL ITEMS.pdf | ||
| ATTACHMENT B AMENDMENT 0001 REVISED PERFORMANCE WORK STATEMENT.pdf | ||
| ATTACHMENT A RESPONSES TO REQUEST FOR CLARIFICATION.pdf | ||
| ATTACHMENT B RECORDS MANAGEMENT OBLIGATIONS.pdf | ||
| ATTACHMENT D CONTRACTOR REQUEST FOR CLARIFICATION.docx | DOCX document | |
| ATTACHMENT C VA INFORMATION SECURITY SYSTEM.pdf | ||
| ATTACHMENT A EQUIPMENT INVENTORY.xlsx | XLSX spreadsheet | |
| 36C24822Q0984_1.docx | DOCX document |
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Text version
ATTACHMENT E
PAST PERFORMANCE QUESTIONNAIRE
RFQ 36C24822Q0984, Physical Security Systems Inspection & Maintenance Services Section I is to be completed by the offeror and provide to their reference with instructions to complete Section II through IV and submit to the Contracting Officer prior to the offer due date/local time at block 8 of the SF1449. Contractor shall submit a completed copy of section I with their quote.
SECTION I:
Contractor:
Contractor DUNS:
Contract Number:
Contract Title:
Rater Name:
Rater Telephone:
Rater E-Mail Address:
Rater’s Role in Relation to the Contract (program/project manager, contracting officer, major end user)
INDEX
Section I – Contractor Section II – Ratings Section III – Additional Narrative Justification Section IV – Signature of Rater Section V – Return Instructions Section VI – Rating Definitions
| SECTION II-RATINGS |
| Select a Rating Category |
Contractor Performance
1. How would you rate the quality of the contractor’s services provided?
Supporting narrative: see rating definitions
Choose an item.
2. How would you rate the contractor’s ability to control costs?
Choose an item.
3. How would you rate the contractor’s timeliness of the services provided?
Supporting narrative: see rating definitions
Choose an item.
4. How would you rate the contractor’s ability to meet special needs (such as emergency calls for services?
Supporting narrative: see rating definitions
Choose an item.
5. How would you rate the contractor’s ability to effectively manage, coordinate, and integrate subcontractors?
Supporting narrative: see rating definitions
Choose an item.
6. How would you rate the performance of the contractor’s warranty/maintenance?
Supporting narrative: see rating definitions
Choose an item.
8. How would you rate your overall satisfaction with the contractor’s performance?
Choose an item.
SECTION III – Additional Supporting Narrative, if required.
Include the number of the question above to which this supporting narrative applies.
SECTION IV – Signature of Rater
Rater Name:
Signature of rater: _______________________________________ Date: __________________________________________________ Signature of rater is not required if sent via e-mail directly from rater.
SECTION V – Return Instructions
Return the completed questionnaire via e-mail to: Rohan.McKenzie@va.gov. no later than 4:00PM, July 5, 2022, EASTERN DAYLIGHT TIME (EDT).
SECTION VI – Rating Definitions
| Rating |
| Definition |
| Note |
Exceptional (E)
| Performance met contractual requirements and exceeded many to the government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| To justify an “exceptional” rating, identify multiple significant events and state how they were of benefit to the government. A singular benefit, however, could be of such magnitude that it alone merits an “exceptional” rating. Also, there should have been no significant weaknesses identified. |
Very Good
(VG)
| Performance met contractual requirements and exceeded some to the government’s benefit. The contractual performance of the element or sub element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| To justify a “very good” rating, identify a significant event and state how it was a benefit to the government. There should have been no significant weaknesses identified. |
Satisfactory (S)
| Performance met contractual requirements. The contractual performance of the element or sub element contained some minor problems for which corrective actions taken by the contractor appeared to be or were satisfactory. |
| To justify a “satisfactory” rating, there should have been only minor problems, or major problems the contractor recovered from without impact to the contract/order. There should have been no significant weaknesses identified. A fundamental principle of assigning ratings is that contractors will not be evaluated with a rating lower than “satisfactory” solely for not performing beyond the requirements of the contract/order. |
Marginal (M)
| Performance did not meet some contractual requirements. The contractual performance of the element or sub element being evaluated reflected a serious problem for which the contractor did not identify corrective actions. The contractor’s proposed actions were only marginally effective or were not fully implemented. |
| To justify a “marginal” performance rating, identify a significant event in each category that the contractor had trouble overcoming and state how it affected the government. A “marginal” rating should be supported by referencing the management tool that notified the contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter). |
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