Attachment D - Reference Check Form~4.pdf
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- Attached to
- On-Call Heating, Ventilation, and Air Conditioning Services for the Vehicle Inspection Program
- Solicitation number
- S-34000-00017370
- Issued by
- Oregon
About this file
This is a Reference Check Form issued by the State of Oregon Department of Environmental Quality (DEQ) for Solicitation #S-34000-00017370, administered by DAS Procurement Services. The form is designed to be completed by references for offerors bidding on On-Call Heating, Ventilation, and Air Conditioning (HVAC) Services for the Vehicle Inspection Program. The reference check process requires references to identify an Offeror Name, Reference Entity, and Reference Contact information including telephone number and email address. The form was issued on August 16, 2021, as Version 1.0 and serves as Attachment D to the procurement solicitation.
The Reference Check Form contains ten evaluation questions that assess the offeror's performance history and capabilities in providing HVAC services. References are asked to evaluate problem resolution and issue handling, communication during urgent repairs, project timeline adherence, budget compliance, quality of workmanship with specific examples, effectiveness of preventive maintenance programs, communication effectiveness with detailed examples, minimization of operational disruption, invoice accuracy and clarity, and willingness to engage the contractor for future work. The form provides space for narrative responses to each question, enabling references to provide detailed assessments of contractor performance across service delivery, financial management, communication, and operational impact dimensions relevant to on-call HVAC service procurement.
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Text version
DEQ Solicitation #: S-34000-00017370
DAS Procurement Services, Version 1.0 August 16, 2021 Page 1 of 2
Attachment D – Reference Check Form
Offeror Name: __________________________________________
Reference Entity: __________________________________________
Reference Contact Name: __________________________________________
Contact Telephone Number: __________________________________________
Contact Email Address: __________________________________________
Please answer the following questions:
1. Describe an instance when a requested service did not go as planned or when an issue occurred more than once. Explain how the Offeror addressed the situation and resolved the problem.
2. Describe a situation where an urgent repair was needed. Explain how the company communicated throughout the process and how you would evaluate the company’s handling of the repair overall.
3. Were projects completed within the expected timelines? Describe how those timelines were communicated throughout the project.
4. Were projects completed within the established budget?
DEQ Solicitation #: S-34000-00017370
DAS Procurement Services, Version 1.0 August 16, 2021 Page 2 of 2
5. How would you evaluate the quality of the Offeror’s workmanship? Please provide three specific examples demonstrating this assessment.
6. How effective was the Offeror’s preventive maintenance program?
7. How effectively did the company communicate throughout the work? Please provide three specific examples illustrating your assessment.
8. Did the Offeror effectively minimize disruption to your operations? Describe the steps they took to ensure operations were not impacted.
9. Were invoices accurate and easy to understand?
10. Would you choose to work with this contractor again? Explain the reasons for your response.
File details come from the government source that posted it. Updated .