Attachment D_Reference_Check_Form_IntRFP_W912JV26C3002.pdf

This is a Reference Check Form used by the Oregon Department of Administrative Services (DAS) Procurement Services for the Intermediate Procurement W912JV26C3002, listed under OregonBuys Bid # S-24800-00016979. The form is designed to evaluate offerors' performance and service quality through feedback from reference entities. Bidders must provide contact information for reference entities, including the reference entity name, contact name, telephone number, and email address. The evaluation process requests ratings on three primary service dimensions using a 0-10 scale, where 0 indicates no satisfaction and 10 indicates extreme satisfaction.

The three evaluation criteria assess the offeror's overall quality of services and relationship with the reference entity, delivery of service, and responsiveness to customer service issues and special requests including problem resolution, billing changes, and other modifications. Each criterion includes space for quantitative scoring and written comments from the reference contact. The form permits evaluation of multiple reference entities, with identical sections repeated to accommodate multiple references. This assessment mechanism enables the procurement authority to conduct due diligence on contractor performance history prior to contract award for the Boardman Washington Ground Squirrel Habitat Restoration and Mitigation Services project, which involves environmental restoration activities at the U.S. Navy Boardman Bombing Range in Boardman, Oregon.