Attachment D Reference Check.docx

This is a Reference Check Form attachment for the State of Oregon, Oregon Health Authority (OHA), related to RFP 6070 for a Prescription Drug Monitoring Program (PDMP) software system. The form serves as an evaluation tool for assessing proposer qualifications and past performance. Proposers are required to provide references from entities for which they have previously delivered services, including the reference entity name, contact person, telephone number, and email address. The reference check mechanism allows the State to directly verify proposer capabilities and performance history through structured inquiry.

The Reference Check Form requires references to respond to ten specific evaluation criteria regarding the proposer's performance, including the nature of services provided, quality of customer service, overall satisfaction with the business relationship, problem resolution methods, likelihood of repeat engagement, areas of greatest and least satisfaction, adherence to project timelines, and cost management relative to initial proposals. This form was originally developed in November 2014 and updated by DAS Procurement Services in December 2016, establishing a standardized evaluation process for assessing vendor qualifications in support of the State's procurement decision-making for the PDMP SaaS solution acquisition.