Attachment D - Past Performance Questionnaire.docx
DOCX document 36 KB Posted
- Attached to
- FEDLINK Library Support Services
- Solicitation number
- LCFDL26R0012
- Issued by
-
Library of Congress
About this file
This document is a Past Performance Questionnaire for the FEDLINK Library Support Services solicitation (LCFDL25R0032). The questionnaire is designed to comprehensively evaluate a contractor's performance across seven key areas: technical performance, project approach, contract compliance, cost control, timeliness, business relations, and overall performance. The evaluation uses a rating scale from 0 (Unsatisfactory) to 4 (Outstanding), allowing detailed assessment of a contractor's capabilities through specific rating criteria and comment sections.
The questionnaire provides a structured method for previous clients to provide feedback, with ratings covering technical expertise, quality of products/services, project management effectiveness, contract compliance, cost control, delivery timeliness, and professional business relations. The document is part of the Library of Congress FEDLINK Library Support Services procurement, which will result in a multiple-award Indefinite Delivery, Indefinite Quantity (IDIQ) contract with a 5-year base period. The detailed rating definitions and comprehensive evaluation approach suggest the government's intent to thoroughly assess potential contractors' past performance as a key factor in contractor selection.
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Other files
| File | Type | Posted |
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| LCFDL26R0012-0003.pdf | ||
| LCFDL26R0012 Questions and Answers 2 1.27.26.xlsx | XLSX spreadsheet | |
| SOW-Attachment A-Lot 1 Pricing Schedule_Amendment 0002.xlsx | XLSX spreadsheet | |
| LCFDL26R0012-0002.pdf | ||
| LCFDL26R0012 Questions and Answers 1 1.21.26.xlsx | XLSX spreadsheet | |
| LCFDL26R0012-0001.pdf | ||
| SOW-Attachment B-Lot 2 Pricing Schedule.xlsx | XLSX spreadsheet | |
| SOW-Attachment A-Lot 1 Pricing Schedule.xlsx | XLSX spreadsheet | |
| Attachment C - SCA Wage Determination.pdf | ||
| LCFDL26R0012 - Library Support Services.pdf |
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Text version
FEDLINK Library Support Services Solicitation Number: LCFDL25R0032 Attachment D – Past Performance Questionnaire Attachment D – Past Performance Questionnaire
| Client Information |
| Contract & Contractor Information |
Name:
Contractor:
Title:
Contract Number:
Organization:
Total Contract Value:
Telephone:
Period of Performance:
Email:
Brief Description of Project:
PAST PERFORMANCE QUESTIONNAIRE
Please select a rating or answer and include comments, if applicable. Please also reference the definitions of ratings below to help determine your selection. The Government will evaluate any past performance information submitted to assess the level of risk of the offeror’s ability to successfully perform services as required in the contract.
| Performance Area |
| Description/Question re: Performance Area |
| Selection/Rating |
| Comments |
| Quality |
| Technical Performance: How would you rate the technical expertise of the contractor’s staff? (Includes: Experience or knowledge in technical areas specific to tasks, ability to effectively communicate technical concepts) |
| Choose an item. |
| Comments: |
| Quality |
| Technical Performance: How would you rate the technical quality of the products produced and services provided? |
(Includes: Achievement of critical success factors, functionality, downtime, and appropriateness of solution)
| Choose an item. |
| Comments: |
| Quality |
| Project Approach and Contract Management Evaluation: How would you rate the quality of the contractor’s project management? |
(Includes: Effectiveness in responding to critical problems and issues, completeness and quality of problem identification, adequacy of corrective action plans, effectiveness of project overview and review)
| Choose an item. |
| Comments: |
| Quality |
| Contract Compliance: How would you rate the contractor’s compliance with contract terms related to deliverables/services? |
| Choose an item. |
| Comments: |
| Cost Control |
| How would you rate the contractor’s cost control for the project? (Includes: Ability to deliver products/services at the price agreed to in the contract) |
| Choose an item. |
| Comments: |
| Timeliness |
| How would you rate the contractor’s timeliness in delivering products and/or services? (Includes: ability to meet contract milestones and other contract schedules) |
| Choose an item. |
| Comments: |
| Business Relations |
| How would you rate your business relations with the contractor at the corporate level? (Includes: Working relationship between the contractor and contract administration team; User satisfaction; Professional behavior with all parties; Effective corporate points of contact; Initiative in meeting and anticipating Customer needs.) |
| Choose an item. |
| Comments: |
| Business Relations |
| If given the opportunity, would you select the firm again? |
| ☐ Yes |
☐ No Comments:
| Overall Evaluation |
| Provide your overall assessment of the contractor. |
| Choose an item. |
| Comments: |
DEFINITIONS OF RATINGS
To summarize contractor performance for each of the rating questions, assign each question one of the following ratings:
| Rating No. |
| Rating |
| Definition |
| 0 |
| Unsatisfactory |
| Performance does not meet most contractual requirements, and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
| 1 |
| Marginal |
| Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented. |
| 2 |
| Satisfactory |
| Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. |
| 3 |
| Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| 4 |
| Outstanding |
| Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
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