Attachment D _ Mandatory Questions.xlsx

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Attached to
RFP 48401-DOT0003111 - ITS Maintenance
Solicitation number
PE-48401-RFP-2025-000000187
Issued by
Georgia

About this file

This document is a set of Mandatory Scored Questions for a state government contract opportunity related to Intelligent Transportation Systems (ITS) Maintenance Services. The contract is being issued by the Department of Transportation (DOT) and covers the implementation and use of an ITS Asset Management System (IAMS) as well as the performance of day-to-day ITS maintenance services functions. The contract requires the Offeror to have experience in providing and implementing complete ITS Maintenance services, including the management of personnel, quality controls, and transition of services from the current contractor. The Offeror must also detail their proposed IAMS solution, including its architecture, security, software update process, reporting capabilities, and integration with other systems.

The contract also requires the Offeror to detail their plans for inventory management, preventative maintenance, traffic control measures, network troubleshooting, testing and acceptance of new ITS assets, locates, device and component replacements, and spare parts management. The Offeror must demonstrate their workflow process for reviewing and addressing reported problems with ITS assets. The contract has a total of 700 points available across the Mandatory Scored Questions, and the Offeror's responses must be organized and adhere to the specified page limits for each section.

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MandatoryScored For the Offeror's responses to these Mandatory Scored Questions to be considered, all of the responses must be organized by the section header names, provided in a single PDF document for inclusion in the combined single technical proposal document, and adhere to the allowable page(s) for each group of questions (e.g., The Offeror's response for the "Experience and Functional Organization" group of questions shall be no longer than 5 pages). Ensure all the questions are answered comprehensively and the section headings for the responses are named appropriately. The two responses identified to be included as appendices shall be appended to the end of the single proposal document.

Question #Questions per Proposal Factors/CategoriesSection Header NameAllowable
Page(s)Total Points AvailableInclude response as
an appendix.Appendix NamePoints

Per Question

20700
Experience and Functional Organization
SE01What is your team's experience providing and implementing complete ITS Maintenance services? Your response shall also include a table with a listing of your Team's past and current ITS Maintenance Services projects along with the number of assets, broken down by Asset Classification as described in the Scope of Services, that were maintained under those projects.SE01 Offeror Experience5160No30
SE02What is your proposed functional organizational chart? The organizational chart shall depict the functional organization of the project team, identify the functional areas where your subcontractors will be providing ITS maintenance services, and identify your team members' certifications and licenses relevant to the performance of ITS maintenance services described within this RFP. Include the quantity of staff planned for each functional unit. The provided organizational chart will not count against the page count and shall be included as an attachment. The attachment may be formatted for a page size of 11"x17".N/AYesSE02-Organizational Chart30
SE03What is your Project Manager's (PM) experience with maintenance services for ITS assets, communication infrastructure, and communication technology? Your response shall also include your PM's experience managing maintenance services tasks, managing personnel performing maintenance services, interacting with agency project managers, and insuring that quality controls are documented and followed.SE03 Project ManagerNo20
SE04What is your Deputy Project Manager's (DPM) experience with maintenance services for ITS assets, communication infrastructure, and communication technology? Your response shall also include your DPM's experience managing maintenance services tasks, managing personnel performing maintenance services, and ensuring that accurate work is performed.SE04 Deputy Project ManagerNo20
SE05What is your ITS Maintenance Lead's (IML) experience with maintenance services for ITS assets, communication infrastructure, communication technology, and leading technical staff in the performance of ITS maintenance services?SE05 ITS Maintenance LeadNo20
SE06What is your Information Technology Lead's (ITL) experience planning, deploying, testing, maintaining, and updating ITS asset management systems while following agency IT policies and procedures? Your response shall also include your ITL's experience coordinating with agency Information Technology (IT) personnel and agency subject matter experts during these phases for the implementation and production use of an ITS asset management and maintenance system.SE06 Information Technology LeadNo20
SE07What is your Team's experience and competency in implementing and using an ITS Asset Management System for Federal, State, and Local Agencies? Additionally, if you plan to utilize subcontractors for this task, please provide detailed information about their roles and qualifications.SE07 Team's IAMS ExperienceNo20
Project Management
SP01What is your preliminary project schedule? This schedule shall demonstrate your understanding of the timelines, tasks, and activities necessary for the successful implementation of an IAMS and the performance of day to day ITS maintenance services functions as described in the RFP? The preliminary project schedule will not count against the page count and shall be included as an attachment.N/A5130YesSP01 Preliminary Schedule40
SP02What are your internal processes for maintaining staff performance and the quality of all work performed and completed under this contract by the Contractor and Sub-contractor personnel making up the Offeror's team? Your response shall also explain how you address and resolve staff performance issues and resolve the Department's comments made during the document review process.SP02 Staff Performance and QualityNo30
SP03What is your plan for transitioning pay for performance and maintenance services from the Department's current contractor to your Team? Include the necessary tasks to be performed and identify the information and data needed in order to provide a seamless transition.SP03 Transition of ServicesNo30
SP04What is your proposed methodology for training employees in current and new safety practices and standards that may come about during the term of this contract. (Safety practices and standards refer to those utilized for both the safety of the public and your Team's personnel during work activities.) Your response shall also explain how you plan to monitor employees, work areas, and work zones for adherence to these safety practices.SP04 Safety TrainingNo30
Software and Support
SS01What components make up your proposed ITS Asset Management System (IAMS) and how does your proposed IAMS meet each of the functional and non-functional requirements listed in the RFP? Describe the features and capabilities of your system and identify the requirements that are met with the base IAMS that will be deployed as Phase I and those that will be met with the IAMS to be deployed in Phase II. Identify any challenges expected.SS01 IAMS Description & Requirement Alignment5160No30
SS02What is your diagram and description for the proposed system architecture and data flow for the components and interactions that make up the IAMS. Identify any desktop, server, or mobile components. Indicate which components would reside within Department data centers or Department owned cloud environments. Provide recommended/optimal system requirements for Department hosting and the database management system. Indicate how your solution will support business continuity through the Department's highly available architecture.SS02 IAMS ArchitectureNo20
SS03What is the security architecture of the IAMS? Describe what security certifications, testing, and auditing process will be provided with the solution. Describe the structure and granularity of the system’s role-based security. Describe what privileges or system controls will be put in place to limit access to sensitive data. Identify if security vulnerability/cybersecurity testing has been performed or conducted on the software components that make up your proposed IAMS.SS03 IAMS Security VulnerabilityNo10
SS04What is your process for providing and documenting updates to the IAMS software to address IAMS software bugs and enhancements? Explain how identified bugs and enhancements get tracked, addressed, and documented in updates to the proposed IAMS software and describe the process you propose to follow for software configuration management/change management/version release control process used in product development. Your response should indicate how often you plan to provide IAMS system releases.SS04 IAMS Software Update ProcessNo10
SS05How will the Offeror's Team provide IAMS support? Identify the system monitoring and resource tools that are expected to be used by or within the IAMS; identify any system diagnostic tools and logging that exists within the IAMS for troubleshooting. Identify the designated methods and points of contact for technical support with the Offeror to meet the Department's SLAs identified in the RFP.SS05 IAMS SupportNo10
SS06What are the IAMS' reporting/data visualization capabilities, including capabilities of end users to export, share, or distribute reports/data from the system? Describe your dashboard capabilities, including any incorporation of geographic maps in your dashboard. Explain how the IAMS supports the ability to access entered, configured, and derived data for ad-hoc reporting. Please describe the "canned" or "out-of-the-box" reports provided by the system. Describe how the Department would be able to assess the status of work orders, assignments/resources, and account for the costs of labor, materials, and equipment expended or proposed. Include the options that the Department will have to have reports configured in the system or custom reports created.SS06 IAMS ReportingNo10
SS07What is the description of the expected interfaces to be used to exchange data with the Department and external systems as described in the RFP? Provide a diagram. Describe how the IAMS maintain the data relationship of records between ATMS, FAMS, and IAMS.SS07 IAMS System IntegrationNo10
SS08What are the 3rd party tools or utilities, including those used for reporting, will the Department need to install/support for your proposed IAMS? Describe the 3rd party components and identify how the licensing of these 3rd party components will be handled.SS08 IAMS ArchitectureNo10
SS09What are the Department's options to configure, customize, or enhance the asset management solution?SS09 IAMS Configure, Customize, and EnhanceNo10
SS10How will the Department access the asset management data? Describe the technical methods (e.g. direct database access, API, SDK) and how the data would be exposed for enterprise use. Describe how data would be made available to the Department's data warehouse or for enterprise reporting in OBIEE or Power BI.SS10 IAMS Data ManagementNo10
SS11How will you ensure that the Department will own the rights to continue to license and fully use the software instances and components that are providing IAMS services (including all software enhancements and modifications made to the IAMS during this contract) at the end of the contract period?SS11 IAMS LicensingNo10
SS12What are the descriptions for each of your proposed solutions for the five IAMS Optional Functionalities? Include descriptions for your solutions to each of the first three IAMS Optional Functionalities defined by the Department and the description, intended functionality, and benefit to the Department for the remaining two IAMS Optional Functionalities proposed.SS12 IAMS Optional FunctionalityNo15
SS13Describe the features and functions of the IAMS GIS capabilities. How will your system capture, record, and update the locations of assets? Describe the underlying GIS technology implemented in your system (e.g. Esri API/SDK, Google Maps, open source GIS, other proprietary GIS)? What Esri API's/services does your system support? Describe how you will integrate with GDOT's Esri ArcGIS and the Roads and Highways database. How will the system interact with GDOT Esri ArcGIS Server Services, the Esri API's, Bing API, or other GIS based API's/web services? What data or services can the GDOT Esri ArcGIS consume from your asset management system?SS13 IAMS GIS FunctionalityNo5
Maintenance Services
SM01What is your plan for updating inventory records promptly to reflect changes, additions, or removals of assets? Detail the technologies and systems you will deploy to maintain inventory accuracy and reliability. Detail your plan to set, calibrate, maintain, and document the configuration of ITS assets and related equipment. Describe the processes and tools you will use to manage and document site and fiber data, Layer 2 network topology and connections, and ITS asset password changes and rotations.SM01 Inventory Management5250No20
SM02What are your plans for performing preventative maintenance? How are checklists and procedures developed, followed, and maintained throughout the life of the contract? Describe how you will maintain accurate and up-to-date preventative maintenance records for each ITS asset.SM02 Preventative MaintenanceNo30
SM03How do you plan to manage and implement traffic control measures for all maintenance activities under this contract, ensuring compliance with the Department's TIR Process? Explain how you will seek and obtain approval from the Department for your traffic control plans before initiating any traffic-interrupting activities. Explain how you will provide timely and accurate reports to the Department on traffic control activities, compliance with plans, and any incidents or deviations.SM03 Traffic ControlNo30
SM04How do you plan to identify and troubleshoot failures with network communication infrastructure and network equipment? Describe any tools, technologies, and methods you will use to monitor the network communication infrastructure and detect failures.SM04 Network TroubleshootingNo30
SM05What is your plan for testing and accepting new ITS assets, infrastructure, and sub-systems?SM05 Testing and AcceptanceNo30
SM06What is your team's experience managing and performing locate services on a statewide level and what will be the processes and steps that your team will follow from the issuance of a request for a locate to responding that the locates have been consistently and accurately marked in the field?SM06 LocatesNo40
SM07What is your plan for replacing faulty devices and components to increase the level of performance as part of daily pay-for-performance maintenance?SM07 ReplacementsNo20
SM08How do you plan to stand up and maintain an inventory of spare parts and replacement assets? Your response shall also explain how you plan to address long lead times and backorders for parts and replacements.SM08 Spare Parts and ReplacementsNo20
SM09What is the your workflow process for reviewing and addressing reported problems with ITS assets? Your response shall also include the way that a problem will be reported by members of your team and by GDOT personnel; how the reported problem leads to a technician performing work; how the review and resolution progress of that reported problem; and how the resolution to the reported problem is verified as complete.SM09 Reported Problem WorkflowNo30

Attachment D &"-,Bold"Mandatory Scored Questions&"-,Regular" RFP Number: 48401-DOT0003111

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