Attachment D - Executive Summary and Staffing Resource Management Plan.pdf

ITB No. 23-80101507-ITB-Supplemental26 Page 1 of 2

Attachment D, Executive Summary and Staffing Resource Management Plan

Information Technology Staff Augmentation Services ITB No. 23-80101507-ITB-Supplemental26

The Bidder must submit a completed Attachment D, Executive Summary and Staff Resource Management Plan, when submitting a Bid.

Bidder must provide the Bidder’s specific response for each question number in this Attachment D, Executive Summary and Staffing Resource Management Plan, and include the following for each question:

1) The question number and prompt.

2) The Bidder’s response to that question number and prompt.

Bidder must respond to the questions asked by including information that the Bidder determines is the best representation of Bidder’s current IT Staff Augmentation services offerings. Bidder must not provide an overarching narrative which responds to multiple question numbers at once.

Failure to provide a response for each question number in accordance with these instructions may result in a Bidder being deemed non-responsive.

The Bidder’s Executive Summary and Staffing Resource Management Plan will be incorporated into the Contract to assist Customers with their determination of which Prequalif ied Vendor(s) to hire.

Executive Summary

1) Provide a brief executive summary.

2) Provide a list of entities the Vendor provides or has provided IT Staff Augmentation services to, and the Vendor’s IT Staff focus (if any). Entities can include customers receiving IT Staff Augmentation services outside of the Department’s current state term contract for IT Staff Augmentation services. Information on the entities that receive IT Staff Augmentation services should include the following:

a. Entity name

b. Entity address

c. Contract number/purchase order number assigned by the Entity

d. Original Term of the Contract/purchase order

e. Contract/purchase order Start Date

f. Duration of each contract/purchase order (time to complete the work)

g. Total or approximate dollar amount contracted or received

h. The number of Staff assigned for the Contract or purchase order

i. Type of tasks performed by assigned Staff

j. Stipulate if you were the primary contractor or hired as a subcontractor by the prime and list name of prime

Employment Procedures

1) Provide an overview of the Vendor’s process for selecting and providing candidates for IT

Staff Augmentation Services.

2) Describe the Vendor’s Operational Formula to ensure staffing availability for IT Staff Augmentation services.

ITB No. 23-80101507-ITB-Supplemental26 Page 2 of 2

3) Describe the Vendor’s interview screening standards for identifying candidates for IT Staff Augmentation services, including how the Vendor ensures that candidates meet or exceed the standards for the Job Titles within Attachment J, Job Family Descriptions, and Request for Quote criteria (post Contract execution).

4) Describe the Vendor’s process for selecting and interviewing candidates for IT Staff

Augmentation services.

5) Describe how the Vendor evaluates candidates for IT Staff Augmentation services, including but not limited to, an evaluation of pertinent knowledge, skill, and ability.

6) Provide the Vendor’s interview criteria for candidates for IT Staff Augmentation services.

7) Describe how the Vendor validates the information contained within resumes, including but not limited to, the validation of education, experience, licensure, and certif ication.

8) Describe how the Vendor conducts reference checks.

9) Describe how the Vendor will implement and administer the distribution and completion of the required Attachment F, Resume Self-Certif ication Form for candidates.

10) Describe how the Vendor determines whether a qualif ied candidate is suitable for a Customer.

11) Describe the Vendor’s procedures for addressing and remedying performance issues for Staff placed pursuant to a Request for Quote.

12) Describe the Vendor’s ability to ensure its employees, subcontractors, and Staff protect information deemed as confidential or trade secret.

13) Describe the Vendor’s background screening procedures, including any enhanced screenings available when a Customer has designated a job as a job of special trust (Level 2), pursuant to Chapter 435, F.S., which requires enhanced background screening.

Principal Personnel

1) List the Vendor’s Principal Personnel who will make decisions concerning Staff placement for services and include the following for each Principal Personnel member:

a. Name

b. Education

c. Credentials and certif ications

d. Job title

e. Years of IT Experience, and

f. Number of years employed with the Vendor

2) Describe the role each Principal Personnel will have in the Contract.

3) Describe each Principal Personnel’s staffing resource management role in past IT Staff

Augmentation Services contracts.

4) Detail any unique expertise and capabilities each Principal Personnel possess that could bring additional value to a Customer.