Attachment_D_-Enterprise_Security_Standards_-_External_Data_Hosting_Rev3.pdf

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Sole Source Mobile Portal
Solicitation number
Y26-02-SS
Issued by
Orange County, Orlando City, Florida

About this file

This is an Enterprise Security Standards policy document for Orange County, Florida Government Board of County Commissioners (OCGBCC) establishing mandatory security requirements for external data hosting vendors and applications. The policy applies to all vendors, networks, systems, and applications that transmit, process, store, or handle electronic data for the County and establishes standards for data input, processing, storage, handling, transmission, and disposal. The scope encompasses retrieval, storage, transmission, processing, and handling of all electronic data provided by OCGBCC, with particular emphasis on protecting sensitive information including Social Security numbers, bank information, Active Directory credentials, and health-related and payment card data.

The policy mandates comprehensive security controls requiring that hosted applications prohibit access to Social Security numbers, bank information, Active Directory usernames, and internal network resources. All sensitive data including names, addresses, phone numbers, email addresses, birthdates, federal/state/local document numbers, account numbers, and HIPAA/PCI information must be encrypted at the field-level both at rest and in transit through encrypted tunnels. Vendors must ensure data disposal through sanitization, physical destruction, or purging using approved methods when data is no longer required. External security validation is mandatory, requiring vendors to pass annual penetration testing conducted by Orange County Information Security Services personnel or provide results from a reputable third-party security company demonstrating compliance with information security best practices. The policy was last revised in October 2017 with clarifications regarding field-level encryption requirements and third-party audit options.

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ENTERPRISE SECURITY STANDARDS, POLICIES, AND GUIDELINES

EXTERNAL DATA HOSTING STANDARD

1.0 Purpose

Thepurposeofthispolicyistoestablishastandardinordertoexecutetheproperretrieval,storage,
transmission,processing,andhandlingofelectronicdata.

2.0 Scope

Thisdocumentappliestoallvendors,networks,systems,andapplicationsthatwilltransmit,process,store,or
handleelectronicdataprovidedbyOrangeCountyGovernmentBoardofCountyCommissioners(OCGBCC).

3.0 Audience

Thisdocumentisintendedfordistributiontothosethatareinvolvedintheretrieval,storage,transmission,
processing,andhandlingofelectronicdata.

4.0 Policies

4.1 Data Input and Processing

4.1.1 AnyuseofSocialSecurityNumberinformationshalladheretoandabidebyFlorida
Statutes,specificallyF.S.119.071.
4.1.2 Thehostedapplicationshallnothaveaccesstosocialsecurityinformation.
4.1.3 Thehostedapplicationshallnothaveaccesstodatacontainingbankinformation.
4.1.4 ThehostedapplicationshallnotbegranteddirectorindirectaccesstoOCGBCCActive
Directoryusernames.
4.1.5 ThehostedapplicationshallnothaveaccesstotheOCGCCinternalorDMZnetworks.
4.2 DataStorageandHandling
4.2.1 Anydataaccessiblefromthehostedapplicationmeetingthefollowingcriteriashallbe
encryptedatafield-levelandintransit:usernames,passwords,names,addresses,
phonenumbers,emailaddresses,birthdates,federal/state/localdocumentnumbers,
accountnumbers,raceorreligiousinformation,usernames,passwords,employee
identificationnumbersandallHIPAAandPCIinformation.
4.2.2 Anydataaccessiblefromthehostedapplicationordirectlyaccessiblefromitshouldbe
encryptedatafieldlevel.
4.3 TransmissionofData
4.3.1 Anydatareferencedaboveshallbetransmittedwithinanencryptedtunnel.
4.4 DisposalofData
Oncedataisnolongerneededormustberemovedfromthesystemitshallbesanitizedand
disposedusingoneofthemethodsbelow:
4.4.1 Sanitization-Overwritingofdatapreviouslystoredonadiskordrivewitharandom
patternofmeaninglessinformation.
4.4.2 Destruction-Physicallydamagingamediumsothatitisnotusablebyanydevicethat
maynormallybeusedtoreadinformationonthemediasuchasacomputer,tape
reader,audioorvideoplayer.
4.4.3 Purgingdata-Usingstrongmagneticdevices;suchasadegausser,itispossibleto
renderdataunrecoverable.
4.5 ExternalAudit
4.5.1 Thevendormustensurethatthewebhostingenvironmentandtheapplicationis
securedusinginformationsecuritybestpractices.
4.5.2 Theexternalservice,system,andapplicationmustpassayearlypenetrationtest
performedbyOrangeCountyISSpersonnel.Alternativelythevendorcanprovidethe
resultsofanexternalauditconductedbyareputable3rdpartysecuritycompany.

5.0 Definitions

TermDefinition
BankInformationCheckingaccountnumbers,creditcardnumbers,oranyuniquenumber
fromabankinstitution.
ElectronicMediaPhysicalobjectsonwhichdatacanbestored,suchasharddrives,zipdrives,
CD-ROMs,DVDs,USBdrives,andtapes.
SanitizationToexpungedatafromstoragemediasothatdatarecoveryisimpossible.
PhysicalDestructionAsanitizationmethodforopticalmedia,suchasCDs.
FloridaStatue119.071DetailedguidelinesonusageofSocialSecurityinformation

6.0 Revision History

October2017 Specified“field-levelencryption”forsensitivedataatrestin4.2.1
Addedusernamesandpasswordstothelistin4.2.1
Addedanoptionfora3rdpartyvendorin4.5.2
Addeddefinitionforfield-levelencryption

August 2012 Added “Bank Information” to list of definitions in 5.0

File details come from the government source that posted it. Updated .