Y26-02-SS_Mobile_Portal.pdf
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- Attached to
- Sole Source Mobile Portal
- Solicitation number
- Y26-02-SS
- Issued by
- Orange County, Orlando City, Florida
About this file
This is a Scope of Work document for Orange County Health Services in Florida, seeking a mobile portal and application solution to support the Ending the HIV Epidemic (EHE) program. Orange County is soliciting a secure, HIPAA-compliant engagement platform that functions as both a smartphone application for clients and a web portal for the EHE team. The solution must be cloud-based, accessible on iOS and Android, and available in English, Spanish, and Haitian Creole. The platform must include integrated features such as medication and chronic condition tracking, client mood tracking, lab tracking with laboratory interface capabilities, appointment scheduling, telehealth functionality, community messaging boards, document upload capabilities, and administrative reporting tools. Sealed responses are due by 5:00 PM EST on Thursday, December 4, 2025, and must be submitted electronically via the OpenGov e-Procurement Platform. Hand-delivery, mail, telephone, fax, or email submissions will not be accepted, and responses received after the deadline will be rejected.
The solution must comply with Orange County's IT Standards, Enterprise Security Standards, and be linked to the county's enterprise security policies and guidelines. Vendors must execute a Business Associate Agreement and provide ongoing support to all licensed users through telephone and email assistance. The platform must collect data to meet state, federal, county, and other funding entity reporting requirements while maintaining compliance with all applicable federal and local grant requirements. All vendors meeting the county's minimum requirements should contact Tracy Washington at Tracy.Washington@ocfl.net no later than December 4, 2025. This is a sole source procurement, indicating the county has identified a specific need or vendor capability without competitive bidding procedures.
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Text version
Y26-02-SS
Orange County Health Services is seeking a secure, confidential, and client-centered engagement platform that can be customized as both a smartphone application for clients and a web portal for the Ending the HIV Epidemic (EHE) team. The solution will serve as a tool to support clients in achieving their care goals by fostering ongoing engagement. It must be a fully integrated system that includes HIPAA-compliant secure messaging, interactive dashboards, and an administrative portal capable of linking to client laboratory records. The platform should be accessible and effective for individuals across all stages of the HIV care continuum—whether newly diagnosed and entering care, re-engaging after a lapse, or already in care, with adaptability to varying levels of education and digital literacy.
Minimum System Requirements:
1. Collect client and service delivery data necessary to meet all mandatory and desired state, federal, county and other funding entity reporting requirements.
2. Willing to agree and sign a Business Associate Agreement (attachment A)
3. Cloud-based access that meet Orange County’s Enterprise Security Standards, Policies, and Guidelines
4. Provide HIPAA-compliant communication tools.
5. Mobile app for members, providers, administrators compatible with iOS and
Android.
6. Ability to provide English, Spanish, and Haitain Creole translated application
7. Maintain compliance with all federal and local grant requirements.
8. Provide support to all licensed users. Support shall include both telephone advice and email assistance to individuals experiencing functional and operational challenges.
9. Deliver updates, upgrades and releases to all end users.
10. Features that must be included in the software:
a. Medication and other chronic condition tracking
b. Client mood tracking
c. A community board for clients to converse via the application with other clients anonymously.
d. Lab tracking and interface with labs
e. Appointment tracking
f. FAQs for clients
g. Activity and tracking reports for providers and administrators
h. Resources
i. Retention in care tracking capabilities
j. Contacts to be stored
k. Document upload ability
l. Telehealth capability
11. Must comply with
a. Orange County’s IT Standards (attachment B)
b. Enterprise Security Standards Internal Application (attachment C)
c. Enterprise Security Standards External Data Hosting (attachment D)
Any vendor meeting all of the County’s minimal requirements is invited to contact Tracy Washington by email at Tracy.Washington@ocfl.net no later than by 5:00 PM (local time), Thursday, December 4, 2025.
mailto:Tracy.Washington@ocfl.net
File details come from the government source that posted it. Updated .