Attachment D.3 Past Performance References.docx
DOCX document 15 KB Posted
- Attached to
- R699--Veteran Service Support Technicians
- Solicitation number
- 36C79124R0002
About this file
This document is a template for providing past performance references in response to solicitation number 36C79124R0002 from the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19 for call center services for the Denver Logistics Center. It requests contact information for at least three past performance references along with a program description of completed projects demonstrating relevant scope, magnitude, and complexities. Offerors should detail work performed on referenced contracts or projects addressing timeliness, cost control, delivery timeliness, and quality of products or services provided using metrics and customer quotes.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C79124R0002 0006.docx | DOCX document | |
| 36C79124R0002_4.docx | DOCX document | |
| 36C79124R0002 0004.pdf | ||
| 36C79124R0002 0003 1-9-2024.docx | DOCX document | |
| 36C79124R0002 0001.docx | DOCX document | |
| Attachment D.8 CSSTransactionVolume.xlsx | XLSX spreadsheet | |
| Attachment D.6 Price Schedule updated 12-27-2023.xlsx | XLSX spreadsheet | |
| Attachment D.9 DLC CSS Phone Call QA Checklist.docx | DOCX document | |
| Solicitation amendment 0001.pdf | ||
| 36C79124R0002 0002 12-27-2023.docx | DOCX document | |
| 36C79124R0002 11-20-2023.docx | DOCX document | |
| Attachment D.2 Labor Wage Determination 2015-5419 7-25-2023.pdf | ||
| 36C79124R0002_2.docx | DOCX document | |
| Attachment D.4 Past Performance Questionnaire.docx | DOCX document | |
| Attachment D.5 Business Associate Agreement.pdf | ||
| Attachment D.7 Information Security Rules of Behavior.pdf | ||
| Attachment D.1 Contractor Certification Immigation and Nationality Act.docx | DOCX document | |
| Attachment D.6 Price Schedule 11.7.23 smm.xlsx | XLSX spreadsheet |
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Text version
Attachment 3 – Past Performance References
Offeror Name
| Solicitation Number |
| 36C79124R0002 |
Part 1 – Reference Information Reference Name
Address
Point of Contact (Name and Title)
Phone Number
Contract or Project Number
Contract or Project Award Value
Period of Performance
Completed Date
Subcontracting Information
Part 2 – Program Description and Recent and Relevancy: (Example) This project has been selected because the work [The Winning Company] performs as the prime contractor for The Customer’s Name, The Project Title is recent and relevant to your project with essentially the same scope, magnitude of effort, and complexities that your solicitation requires. The scope of work for Project YY involves: (list the major areas of the contract being bid upon that [The Winning Company] performed on the past contract). The magnitude of the Project Title included a $## million value and ## personnel. Provide two or three sentences that list the most relevant and recent accomplishments on the past contract.
Work Performed:
· Title of the first area of the contract being bid [alphabetical and numerical section numbers from the procurement]: Summary of [The Winning Company]’s recent and relevant work. Mention tools, methodologies, and processes.
· Title of the second area of the contract being bid [alphabetical and numerical section numbers from the procurement]: Summary of [The Winning Company]’s recent and relevant work. Mention tools, methodologies, and processes.
· Title of the third area of the area of the contract being bid [put the alphabetical and numerical section numbers from the procurement here]—repeat as needed: Summary of [The Winning Company]’s recent and relevant work. Mention tools, methodologies, and processes Quality of Performance:
· Timeliness: Description of the timeliness of [The Winning Company]’s work. Use of metrics and customer quotes to back up the examples listed.
· Cost control: Description of ways [The Winning Company] stayed within the budget or saved the customer money. Use of metrics and customer quotes to back up the examples listed.
· Timeliness of the product(s)/service(s) delivery: Examples showing where [The Winning Company] was on schedule or ahead of schedule. Use of metrics and customer quotes to back up the examples listed.
· Quality of the product(s)/service(s) provided: Examples showing where [The Winning Company] achieved performance excellence and high-quality services or products. Use of metrics and customer quotes to back up the examples listed
File details come from the government source that posted it. Updated .