Attachment D.2 Labor Wage Determination 2015-5419 7-25-2023.pdf

This attachment is a labor wage determination for a federal contract opportunity issued by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19. The solicitation seeks proposals for call center services to support the Denver Logistics Center. Offerors must pay all service employees no less than the wage rates set forth in the attachment, including hourly rates ranging from $15.50 to $18.00 for job classifications such as customer service representatives, team leaders, and quality assurance specialists. Proposals are due by August 15, 2023, and the period of performance for the awarded firm will be one base year with four optional one-year renewal periods. The set-aside category is service-disabled veteran-owned small business.